Total 11,497 Manager level Customer Service job vacancies

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

About the Role

We are excited to be recruiting for a Customer Relations Manager to join our Sales & Marketing team,
The Customer Relations Manager will carry out direct sales activities to maintain and develop sales of care home beds to service users and key purchasers, in accordance with agreed business development plans and targets.
This is a great opportunity for a commercially minded professional looking to represent one of our establishments with the local community.

Main responsibilities:

• Plan and manage sales activities and customer contact to achieve agreed sales targets and generate enquiries.
• Support home visits during the initial stages of the enquiry process.
• Effectively track enquiry/referrals from initial contact through to final decision.
• Encourage a permanent conversion of enquiries and liaise with the Finance team to insure Income Processing is updated.
• Activity reporting to the Home Manager and Regional Director as agreed.
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the success of the care home business.
• Raising care home awareness through local community networking and marketing activities to agreed budgets and timescales.
• Support the creation of marketing collateral.
• Attend and carry out presentations at external customer meetings and internal meetings with other company functions.

Knowledge and experience:

• Excellent communication skills
• Strong commercial background with experience in lead generation
• Demonstrable successful sales record
• Ability to develop and nurture relationships with customers and key internal/external stakeholders
• Ability to work against targets and deadlines
• Previous experience in social care highly desirable but not essential

At MMCG we offer a variety of benefits, including:

Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*

Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts

Vectis Card – instant discount card

Pension Scheme with Nest

Personal car leases via salary sacrifice*/**

25 days holiday plus bank holidays

Holiday Flex – purchase additional holiday**

Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment

Flexible working patterns

Cycle to work scheme*/**

Service recognition

Training support and development opportunities

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Eligible for a Blue Light Card

Subsidised BHSF Sick Pay Cover

BHSF, Life Cover, Cancer Cover, Personal Accident Cover

Free The Company Shop membership

Free Will Service

Concerts for Carers

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If this sounds like the opportunity for you and you would like to work for a forward-thinking, empowering employer, apply now to send your details to our Talent team!

Pinewood Residential Home

Pinewood Residential Home is located in pleasant surroundings that include sea and countryside views, within which residents can receive quality residential care and live a relaxing lifestyle. All of the 47 en-suite rooms are fully furnished and tastefully decorated but care workers actively encourage residents to personalise their room as much as possible. Some rooms have a balcony or patio. A team of qualified staff is motivated to ensure that individual dignity is maintained and quality of life is enhanced, in a relaxed atmosphere, 24 hours a day. Residents' medical needs are met through an excellent liaison system between their GPs and the Island health professionals. Voluntary and religious support is always available. Regular visits from entertainers and in-house activities provide an enjoyable social life for residents, involvement in which is optional. A wide choice of quality menus are prepared by qualified chefs, to meet all dietary requirements. Waitress service is provided in a delightful dining room and personal service is available for those who wish to eat in the privacy of their room. They offer permanent and short stay, convalescent and respite care to residentially and non-residentially qualified people. The experienced management team at Pinewood, led by the resident Head of Home, ensures that high standards of care are maintained at all times.

Proud member of the Disability Confident employer scheme

About the Role

Due to our continued growth, we are now seeking an enthusiastic and dedicated individual to join our team as Business Development Manager in our South Division.

ABOUT THE ROLE

Your focus as our Business Development Manager will be to provide professional commercial and marketing direction and support for the MMCG South Division.

Reporting into the Head of Business Development with a wider link to the regional operational teams, the role will be central in driving occupancy, revenue, new funding streams, and tender opportunities whilst providing a best practice commercial sales approach for the group. You will be responsible for day-to-day tasks associated with business development, including identifying and pursuing new business opportunities, and developing and maintaining commissioner relationships.

Other responsibilities will include:

Research and identify new business opportunities including growth areas and new markets through analysis, lead generation, and networking.

Build and maintain strong relationships with customers, and key stakeholders

The development, and ongoing relationship with key partners for referrals - Social Services, Local Authorities, Integrated Care Boards, Discharge Teams, Hospitals

Develop proposals tailored to the specific needs of prospective Commissioners

Review contracts, and pricing with commissioners to ensure mutually beneficial outcomes

Responding to invitations to tender and managing the bidding process

Developing and implementing plans to deliver budgeted occupancy and revenue targets.

Delivering the group’s proposition and increasing word of mouth recommendation aligned to the groups strategy.

ABOUT YOU

Our ideal candidate must have:

Experience in a previous Business Development / sales position, essentially in the healthcare sector

A full driving license

A team ethic, with the ability to be decisive, self-motivated, proactive, flexible and adaptable.

Strong communication and interpersonal skills

Alongside a competitive salary of £55,000, Car Allowance of £6,000 and bonus scheme we also offer the following industry leading benefits,

Private medical cover (Bupa) single cover company funded*

4x salary life assurance – company funded after 6 months service

Pension Scheme with Royal London

Personal car leases via salary sacrifice*/**

Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts

Vectis Card – instant discount card

25 days holiday plus bank holidays

Holiday Flex – purchase additional holiday**

Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*

Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment

Flexible working patterns

Cycle to work scheme*/**

Service recognition

Training support and development opportunities

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Eligible for a Blue Light Card

Subsidised BHSF Sick Pay Cover

BHSF, Life Cover, Cancer Cover, Personal Accident Cover

Free The Company Shop membership

Free Will Service

Concerts for Carers

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Proud member of the Disability Confident employer scheme

Care Outlook is an expanding leading home care provider in London and South East of England since 2005.

Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.

We are currently recruiting for a Team Leader to maintain and develop our Extra Care Schemes in ReadingL: Chimney Court & Beechwood Court.

Core Duties & Responsibilities as Team Leader:

• Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
• Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
• Ensuring care assessments, care and risk planning meets best practice and customers aspirations
• Work with Recruitment Team to ensure sufficient current and future staffing levels
• To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
• To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
• To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly
• Participate in the paid on-call rota, including weekends if required
• Put in place measure to comply with CQC regulations and work to achieve the best care standards possible

As a Team Leader, you will be offered the following:

• Salary £23,000 - £25,000
• Company issued mobile phone
• Ongoing support and Professional Development
• 20 Days Holiday plus Bank Holidays
• Opportunity to work in an expanding leading home care provider

We are looking for a Team Leader to join us who are:

• 100% committed to helping improve the quality of life of vulnerable people
• Flexibility to cover on call to meet the needs of the business (essential)
• Knowledge of CQC standards and CQC Compliance (essential)
• Experience in Care Coordinating or 2 years working within Health & Social Care (preferred)
• Full Driving Licence and access to a vehicle (preferred)
• NVQ Level 3 Health & Social Care (preferred)

If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role!

ABOUT THE ROLEAs a Team Leader at a Barchester care home, you'll help to make our residents' lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve. Always focusing on respecting our residents' independence, privacy, dignity and choice, you'll lead and supervise our Carers and Senior Carers with the support of a Registered Nurse or Care Practitioner. We'll rely on you to make sure individual care plans are followed to the letter so that we can achieve the highest standards. You'll also ensure each resident has lots of quality one-to-one time. The role of Team Leader here also involves some clinical responsibilities, including recording observations on things like weight and blood pressure, and carrying out simple wound dressing procedures. Across everything you do, you'll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment. ABOUT YOU You'll need senior-level care experience to join us a Team Leader. You'll also have supervised others and developed a good understanding of how to provide clinical care for the older person. As well as that, we'll look for a Level 3 NVQ or Advanced Diploma in Health & Social Care plus a willingness to undertake the assessor qualification. Enthusiastic, tenacious and full of integrity, your caring approach and strong communication skills mean you always inspire trust in others. Most of all, you'll share our commitment to maintaining a vibrant, supportive culture that empowers our people to put our residents and their families first. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your leadership and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOUExperience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Unit Nurse Manager (General) at a Barchester care home, you'll use your compassion and initiative to make sure our residents get the quality care they deserve. We'll look to you to plan, manage and monitor the delivery of nursing that meets all of our residents' needs. This means you'll implement person-centred care plans that make a real difference to our residents' day-to-day lives. As part of your wide range of responsibilities, you can expect to plan rotas, recruit, train and mentor staff and build relationships with local regulators and social services. In the role of Unit Nurse Manager (General), you'll have the freedom and autonomy to take your unit from strength to strength, with plenty of opportunities for professional development along the way. ABOUT YOU To join us as a Unit Nurse Manager (General), you'll need to be a Registered Nurse (RGN) with a current NMC registration. Experience in producing well-developed care plans and detailed risk assessments is important, as is an up-to-date knowledge of recent clinical practices and regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. You'll be a natural leader who has acted as a clinical mentor, including supporting newly qualified nurses through their preceptorship. Dedicated, ambitious and resilient, you'll have a strong track record of delivering improvements to achieve quality care. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. 0854

ABOUT THE ROLEAs a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOUThe wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Unit Nurse Manager (General) at a Barchester care home, you'll use your compassion and initiative to make sure our residents get the quality care they deserve. We'll look to you to plan, manage and monitor the delivery of nursing that meets all of our residents' needs. This means you'll implement person-centred care plans that make a real difference to our residents' day-to-day lives. As part of your wide range of responsibilities, you can expect to plan rotas, recruit, train and mentor staff and build relationships with local regulators and social services. In the role of Unit Nurse Manager (General), you'll have the freedom and autonomy to take your unit from strength to strength, with plenty of opportunities for professional development along the way. ABOUT YOU To join us as a Unit Nurse Manager (General), you'll need to be a Registered Nurse (RGN) with a current NMC registration. Experience in producing well-developed care plans and detailed risk assessments is important, as is an up-to-date knowledge of recent clinical practices and regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. You'll be a natural leader who has acted as a clinical mentor, including supporting newly qualified nurses through their preceptorship. Dedicated, ambitious and resilient, you'll have a strong track record of delivering improvements to achieve quality care. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses)And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Night Care Leader
Location: Brockworth
Pay rate: £15.06 per hour
Contracted hours: 24 hours per week, 2x 12 hour shifts, 8pm-8am

ABOUT THE ROLE

Are you an experienced carer with a desire to progress your career to the next level?
Do you prefer to work nights?

Our care teams make a real difference every day and your professionalism, teamed with kindness and compassion, will be at the core of everything you do. Leading a small team of carers, you’ll be responsible for keeping wakeful watch on the security and safety of our residents and the home in general. You’ll ensure that care plans are regularly reviewed, understanding the importance of maintaining accurate records, and will be able to manage the time of both yourself and your team effectively to support the wellbeing of our residents. You’ll understand that some shifts might be challenging, but you’ll also laugh, have fun and make lasting memories with our residents.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing care, warmth and kindness to all those who live and work in our homes.

Millbrook Lodge is a 80 bed Care Home located in the centre of Brockworth. The home offers residential, nursing and respite care in a comfortable, homely setting. We’re rated 8.5 by Carehome.co.uk and Good by the Care Quality Commission.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

- 28 days holiday (including Bank Holidays)
- A Company pension
- Free uniform
- Free DBS
- Higher rates of pay at weekends
- Access to our Employee Assistance Programme
- Care Worker Charity membership for well being and financial aid
- Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
- Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You’ll have NVQ Level 3 Diploma in Health & Social Care, or you’ve achieved NVQ Level 2, and you’re prepared to study for NVQ Level 3. You’ll also be experienced in leading a team to deliver care, be keen to progress to a role with greater levels of responsibility and be willing to undertake relevant training to support your career development in a nurturing, engaging and rewarding environment.

You’ll be a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive leader, you’ll motivate your team to deliver the best possible care to our residents at all times.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Night Care Leader within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Registered Supportive Living Manager
Location: Rochester - commutable from Maidstone, Gravesend, Sittingbourne, Faversham etc
Salary: £38,000 per annum

Are you an experienced Registered Supported Living Manager that is able to provide support to an established service based in Rochester.

They require a manager that has the following experience
·Extensive experience of managing large staff teams
·Able to demonstrate a strong background with CQC and the ability to achieve Good in a failing home
·Able to offer stability and resolve issues with a calm and methodical approach
·Ideally worked in a Supportive Living environment or respite service
·Experienced in learning disabilities, mental health and complex care

My client has an excellent reputation for supporting management and staff to enable them to provide the highest standards of care. The Service requires an experienced service manager.

To apply for this fantastic Registered Supported Living Manager opportunity please contact James at Purosearch
• Call on 02079527641
• Email j.shields@purosearch.com

Garage Centre Manager Vacancy in Horley, Surrey

- Pay: £30,000 Basic + £5,000 Bonus
- Hours: 8:00 am - 5:30 pm, Monday - Friday - NO WEEKENDS

Join one of the UK’s leading Automotive Service Providers! With a trusted reputation and over 30 years in the industry, our client operates a network of garages across the country, offering high-quality, customer-centered automotive repair services. This expanding team in Horley is looking for a skilled and motivated Garage Centre Manager who brings a mix of mechanical know-how and management experience to lead their friendly and professional team.

The Garage Centre Manager will oversee the daily operations of our Horley branch, ensuring that customer service, quality, and productivity targets are met. As a hands-on leader, you'll balance both administrative and technical responsibilities, coordinating the workshop schedule, managing staff, and assisting in the workshop as needed. This role is ideal for someone with experience in automotive management or supervisory roles, such as Workshop Supervisor, Workshop Controller, Branch Manager, or Fast Fit Mechanic.

Key Responsibilities of the Garage Centre Manager:

- Oversee all garage operations to achieve business objectives and profitability targets
- Manage and motivate a team to provide outstanding customer service, ensuring customer retention and satisfaction
- Coordinate the daily workload in the workshop, ensuring efficient customer bookings and timely repairs
- Maintain a strong, customer-focused environment
- Perform tyre fittings, puncture repairs, and other mechanical duties as required
- Support team training and development, encouraging skill growth and professional advancement

Benefits of the Garage Centre Manager:

- Competitive pay with a generous performance bonus
- Monday-Friday schedule, no weekend work
- Career development opportunities and training courses in the automotive industry
- Employee discounts on MOTs, vehicle parts, and repair services
- Long-service holiday benefits
- Friendly, supportive working environment with a committed management team

This is a fantastic opportunity for a talented Automotive Branch Manager or Mechanic with supervisory experience to step into a fulfilling role in a successful, fast-growing business.

If you’re an experienced Garage Centre Manager, Workshop Supervisor, or Mechanic ready to take on a leadership role, we’d love to hear from you! Contact Sam Enderby today to learn more about this exciting opportunity in Horley, Surrey.

Perfect Placement specialises in Motor Trade Jobs and can help you advance your career in the automotive industry.

Handle client’s queries and complaints;
Set a clear mission and deploy strategies; Develop service procedures, policies and standards;
Keep accurate records and document customer service actions and discussions;
Analyse statistics and compile accurate reports; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment;
Keep ahead of the industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets;
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities;
Be flexible when travelling to different countries;
Be familiar with the Arabian countries and markets

About The Role
In your role as Head of Service at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist Care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. Assisting and preparing the cakes for the morning tea trolley and the lunch time dessert/cakes. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have resident well-being in mind above anything else.
HC-One are looking for someone with kitchen experience. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Well, after all, it’s just in your nature.

Subject to experience and qualifications.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

-

- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

''