Total 391 Internship level Customer Service job vacancies

We are seeking a passionate Customer Experience Intern who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience Intern at Stockbit, you will have the following responsibilities:

• Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner.
• Keep users informed about our products, features, and any pertinent updates by communicating with them.
• Liaise with internal and external stakeholders to ensure seamless service delivery.

• Fresh graduates or final-year students in Finance, Business Management, or any related fields
• Strong interest in investment and capital markets (especially Stocks)
• Excellent written and verbal communication skills
• Exceptional problem-solving abilities and attention to detail
• Able to type quickly with minimal errors
• Customer-oriented mindset with a passion for delivering excellent service
• Able to work in shifts
• Ready to join us ASAP
• Having a capital market license is a plus.

• Supportive teammates

• Broaden your knowledge in financial investment

• Correspond to Japanese employees’ concerns related to C&B.
• Input, update and maintain employee database in HR system of Japan.
• Provide timely and accurate calculation of payroll, allowance, tax, health insurance fee for all Japanese employees.
• Other related duties as assigned.

1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.

1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.

A Laku6 internship is unlike any other. Our interns are quick on their feet, resourceful, adaptable and learn a heck lot in a short amount of time. If you're looking to make an impact and get your hands dirty with a myriad of opportunities, this is the adventure for you.

As a D2C Business Development Intern, you'll get the chance to develop practical work experience in a tech company and get involved in exciting projects that have direct impact to our business.

During this 6 months internship you will have the opportunities:

• To learn and support plan, execution, and pivot growth experiments on online re-commerce business especially in direct to customer sales strategies
• Be responsible for the daily updates of business performances tracker
• Measure and analyze performances of business funnel and other tracker to help business team to have a full view on business performance
• Working closely with Product team to assist on going or future product development needed based on each business units needs and learnings
• Working with the different teams from product, marketing, customer support, legal, finance sales and operation

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.Day to Day You’ll Be:
Work as part of our International Delivery Support team to drive the implementation of standardized and optimal solutions to common challenges, helping our Regional Delivery teams to deliver our products and data to our customers in a scalable and efficient way.

Work directly with our solutions, market verticals, product and Global Technology teams to understand our product matrix and landscape.

Interact with Global Delivery peers to understand voice of the customer and voice of the user; provide feedback to our internal partners to ensure alignment.

You will work closely with other business partners in the matrix to consult on operational readiness for new products and complex solutions.

You will contribute to the establishment of internal business metrics to be able to support recommendations internally and to our partners.

Work with your leader to establish goals, team plan and ways of working for supporting our International Regions, including defining stakeholders, establishment of meeting cadence, and prioritization of projects.

You will contribute to the delivery of multiple global projects, collaborate with cross-functional teams.

Support the monthly analysis and reporting of product and operational metrics.

Contribute to a culture of operational excellence through engaging as a team player across Delivery Operations and sharing insights with your team and peers.


Essential Skills & Experience:
Proven ability to solution complex ideas directly with product development and technology teams.

Experience in supporting functions for existing and new client deliveries end to end – from initial scoping and quoting through implementation and post-production support.

Strong business analysis aptitude together with an ability to understand technical and analytical concepts and articulate their value in layman’s terms.

Ability to assess and understand local Regional architectural landscape across a number of product platforms and the ability to expand that understanding across more Regions to support identification of common challenges and common solutions.

Ability to foster enterprise relationships directly and successfully navigate a matrix organization.

An understanding of the credit risk life cycle, its products and regulatory constraints.

Ability to problem solve; work with little formal guidelines and direction; recommend decisions using the appropriate level of information; provide appropriate guidance to others; balance external and internal requirements.

Expert knowledge of software development lifecycle principles and quality assurance.

Ability to tell a story or present a problem with facts, data, and provide solutions options.

What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

26 days’ annual leave + bank holidays (increasing with service)

Global paid wellness days off + a bonus day off to celebrate your birthday

A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan

Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools

Access to our diversity forums and communities so you can get involved in causes close to your heart


TransUnion – a place to grow:
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

 #LI-Hybrid

Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/

Apply Now









Internal Sales Support Associate / Storeperson


Melrose Park SA 5039




Permanent full-time role available at our Melrose Park office
Monday - Friday role with no weekend work required
Lots of perks, bonus incentives, birthday leave and team discounts
About Beacon Lighting Commercial This is an exciting time to join our Commercial Division at Beacon Lighting!  We've been in the market for over 30 years, and we continue to experience growth and expansion of the business due to our unrivalled success. The Commercial Division provides an exclusive lighting design and consultancy service to the large volume residential building market in Australia. We also specialise in project and specification lighting in various commercial sites including apartments, hotels, and aged care facilities. Working alongside the growing Trades industry, we






... Click here to view more detail / apply for Internal Sales Support Associate / Storeperson

Internal Auditor
Location: Essex
Contract: Temporary (3 months initial)
Rate: £300-350 per day umbrella
Start Date: 05/08/2024
*Remote Working Considered*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in Essex for an Internal Auditor to join the team on a temporary basis. The postholder will be responsible for carrying out end-to-end audits for the Authority, reporting findings to managers in an effective manner. There will be a mix of audit so a wide range of internal audit experience would be beneficial.

Candidate Criteria

• CCAB/CIMA/IIA Qualified - IIA preferred
• Experience of working within internal audit previously is essential with experience of Local Authority
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

• Welcoming clients and visitors & directing them to the appropriate department and meeting room.
• Answering incoming calls and updating the telephone list.
• Instructing employees on how to fill out necessary forms (e.g., insurance claim, stationery, locker, uniform requisition, etc.).
• Maintaining the 5S standards at the reception counter and managing inventory.
• Managing stationery (delivery, order, reporting, scanning files, stocktaking).
• Handling mail services (receiving & collecting internal, external mails and packages, sorting & sending to the mailbox).
• Providing support for various events, including team building activities, year-end parties, VIP visits and other tasks as assigned.

Job Summary

The Customer Service officer is primarily responsible for the liaising with SSW’s customers and coordinating with the operation team, identifying customers issues and challenges, feeding these information’s to the operation team and assisting them in achieving the service level as well as shipping documentation required.

Role and Responsibilities

• Inbound and outbound process - receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the Warehouse Management System (WMS)
• To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.
• Ensure daily, weekly and monthly reports are up-to-date and provided to Department Head on a timely basis.
• Communicate discrepancies/issues to team supervisor/manager when necessary
• To assist direct superior with any special projects assigned and provide backup to other CS team when necessary
• Making sure that workplace safety rules & SSW Policy are being followed
• Ensure all customers' standard operating procedures are followed and updated
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

To be successful in this role you will require the following:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated warehousing and customer service experience
• Excellent written and oral communications skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently and a team player
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

Additional Notes:

Work Location: 2 Kaki Bukit Rd 3, Singapore 417837

• Welcome visitors in a polite and professional manner while ensuring the company security policy on visitor handling
• Handle calls to the company in a professional manner
• Handle mails, couriers, etc. and deliver accordingly
• Manage meeting room booking
• Manage company taxi cards and parking services
• Manage stationery for the office
• Check and verify bills, expenses; make payment request to the suppliers
• Support internal staff-sales and other events of the company.

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

Job Title: Sales Administrator

Location: Newport

Salary: Flexible - Will depend on previous experience (Temporary for 3 months but could go permanent)

Hours: Full time. Monday - Friday, 8:30-5:00 working a 40 hour a week contract

Here at The Recruitment Co, we are currently recruiting a Sales Administrator to work for a company based in Newport on a 3 month temporary contract. This is a trial on a new role with it ideally going permanent after 12 weeks.

The Role
Reporting to the National Sales and Operations Manager (NSOM) you will support a team of Area managers and Sales Agents and ensuring the effective handling of new and existing enquiries and sales orders from inception
through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction.

Main responsibilities

• Create customer packs and communicate regularly with customers managing their expectations whilst ensuring a positive customer experience.
• Progressing quotes through internal systems for sales/materials ordered.
• Agree and communicate installation dates, confirm to customer and updating installation log.
• Update and maintain the installation log.
• Liaise with Area Managers/Sales Agents weekly to confirm/review Installations, pick lists, satisfaction notes, job surveys and invoices.
• Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations.

Required Essential skill set

• Exceptional customer service skills and a passion for exceeding expectations.
• Have a confident telephone manner and strong communication skills
• strong communicator with a clear and professional telephone manner.
• thrives in a multitasking environment.
• self-disciplined and a team player and be able to work off own initiative.
• Possesses a keen eye for detail and ensures accuracy in all tasks.
• Is proficient in Microsoft Office Suite i.e. Word, Outlook and in particular Excel.
• CRM Experience is essential
• Demonstrates a positive and enthusiastic attitude with a willingness to learn.
• Able to build sound working relationships.
• Experience in a sales office/office environment and customer service is essential (min 2 years)
• Most employers prefer candidates who have at least a bachelor's degree in business, marketing, or a related field.
• However, those with only a high school diploma may still get accepted as long as they have at least two years of experience in sales or customer service.
• Familiarity with the relevant industry is another advantage.
• There may be initial training on using the company's software, but most of the knowledge required for this position comes through on-the-job training and direct experience

If you are interested in this role please apply now!

CPNewport

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Responsibilities:
Respond to Queries and Feedback:
Address customer queries and feedback promptly across different platforms, ensuring a high level of customer satisfaction.
Customer Research Calls:
Conduct research calls with various user groups to gather insights and feedback on their experiences with our app and products.
Playstore Reviews:
Collect and respond to Playstore reviews, addressing any concerns and highlighting positive feedback.
Manage Communication Channels:
Handle inbound and outbound communication across various channels, ensuring all customer interactions are managed efficiently and effectively.

Requirements:
Strong communication skills, both written and verbal.
Ability to manage multiple communication channels.
Good organizational skills and attention to detail.
Enthusiasm for engaging with customers and understanding their needs.
Ability to work independently in a remote environment.
 

European Trading Desk - Student Support Analyst Internship

Base Location: Perth or Edinburgh (with a requirement to be based in the office 2-3 days per week)

Salary: Circa £23,422 per annum (pro-rata) + shift allowance + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 1 Year Fixed Term Contract | Part Time shift work | Flexible First options available

About the Role

We are looking to recruit for an entry level role within our Front Office which would allow a full-time student looking for a career path within Energy Trading the opportunity to learn about SSE's trading arm and the markets we trade in a practical way. We are looking for hard working, dynamic thinking individuals who have strong analytical skills to provide support to our trading teams predominantly during evenings and weekends, with the potential to join during the weekdays as time allows.

The role would work alongside our European physical operations desk who are optimising our asset portfolio as well as trading real time gas and electricity from the day ahead stage until delivery 24 hours a day, 365 days per year.

We would be looking for you to learn our asset portfolio and study the energy market to provide analysis to our traders showing opportunities for creating value within markets we trade. Alongside this we will train you to manage some of our operational portfolio and submit nominations.

This is an incredible opportunity to work in a front office trading environment, to learn electricity and gas markets and understand a large asset portfolio. The EMC, which supports our business by managing real time energy balances and market exposures from SSE's assets and customers and short-term trading teams are at the forefront of the green energy transition.

Your key accountabilities will include:

- As part of a team, you will look to continually evaluate the changing energy markets and develop short term strategies to manage the complexities of our portfolio.

- You will work on pieces of analysis that study the markets we trade as well as the global energy markets to show opportunities for trading value creation.

- You will work alongside our operations, shift and short-term traders to grasp energy market principals and develop a strong market understanding to support your analysis.

- You will assist the European EMC Shift traders to optimise the energy portfolio and submit relevant nominations.

What do I need?

To be considered for this role, we would love you to have;

- You will be a full or part time student - undergraduate.

- Strong numerical, problem solving and analytical skills.

- Great communication / teamworking skills and a strong work ethic.

- Strong attention to detail.

- Advanced Excel.

- Coding skills advantageous: eg DAX, Python etc.

About our Business

SSE Energy Markets is the heart of the SSE Group, securing value for SSE's asset portfolios in wholesale energy markets as we move towards our vision of being a leading energy company in a net zero world. We play a critical role as the short-term energy market asset optimiser, and a long-term energy market adviser, for all SSE's Business Units (across SSE's Wind, Hydro, Low Carbon Thermal, Distributed Energy and Customer portfolios). This role for Energy Markets enables SSE to focus its investment in energy markets capabilities (including Trading, Risk Management, Energy Economics, Settlements and Advanced Analytics) in one centre of excellence, with these enhanced capabilities supporting value creation and decision making across the SSE Group.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact us here. You are very welcome to request a call if you would prefer to discuss this over the phone.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.