Total 394 Internship level Customer Service job vacancies

Job Advert

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

We have a rare opportunity for a permanent role within Housing Need Allocations Team. The post holder will be part of a small, busy team of 3 officers allocating all vacant properties belonging to West Lothian Council and a percentage of vacant properties belonging to registered social landlords. Officers are responsible for the implementation of all housing policies and procedures and ensure compliance with current legislation, regulation and good practice.

Allocations officers are responsible for the delivery of a high-quality customer focused housing service, which delivers the council’s commitments in achieving sustainable communities.

The post holder will have the ability to work effectively under your own initiative in a high demand environment within a small team. Be competent and confident in the decision-making process in relation to complex housing tasks and resolve problems to progress casework and achieve good outcomes for applicants and to improve our working practices.

Who we are looking for

We are looking for skilled and highly motivated individual who has a deep understanding and first-hand experience of delivering housing allocations policy and working processes, and is experienced in working in an environment where you are using your own initiative, are able to plan and organise your workload, and enjoy achieve performance targets and providing an excellent customer service to our customers and partners

We are looking for applicants who have excellent communication skills and can help sustain our strong partnership working with our key partners, and can deliver information targeted to the audience.

Does this sound like you?

This is a permanent post, and will play a key role within our Allocations Team, who work in a high demand, fast paced environment and who deliver excellent performance and a customer-focussed service to applicants for housing.

The successful candidate will have access to West Lothian Council’s Pool Car Scheme in order to undertake approved business travel.

INTERNAL APPLICANTS ONLY

Proud member of the Disability Confident employer scheme

Job Advert

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

We have a rare opportunity for a skilled and enthusiastic individual to join our Housing Need Strategy Team to take a lead role in setting the strategic direction and operational performance of the Housing Need Service. This role is a specialist role with a particular focus on improving the performance and delivery of the Housing Access team. Working closely with the manager, you will programme a range of quality assurance and improvement work that aligns with the workplan of the wider strategy team in terms of auditing officer decisions and processes, taking forward improvements, and ensuring compliance with statutory duties. The role supports the service drive to deliver compliant, customer focussed and high-quality services to people who a threatened with homelessness or who are homeless.

The post holder will take on a range of development opportunities arising from a recent organisational change restructure, and will create a new appeals programme, deal with customer satisfaction issues, and seek to learn from this in order to identify areas for improvement. You will work across all service teams in order to build agile ways of working to deliver good outcomes, and drive up performance.

Who we are looking for

We are looking for skilled and motivated individual who has a deep understanding of the Housing Options and homeless functions, and is experienced in assessing homeless decisions with a high degree of accuracy. We are looking for applicants who have excellent communication skills and can help sustain our strong partnership working with our key partners, and can deliver information targeted to the audience. You will be experienced in working with groups of staff and individuals on delivering feedback on performance, and constructively helping them improve their individual skills.

Does this sound like you?

This is a permanent post, and will help the manager of the strategy team drive forward the improvement programme for the Housing Need Service, and will support the Housing Access Operational Manager in building capacity and capability of the Housing Access team.

The successful candidate will have access to West Lothian Council’s Pool Car Scheme in order to undertake approved business travel.

INTERNAL APPLICANTS ONLY

Proud member of the Disability Confident employer scheme

Job Description

• Improve customer service processes and enhance the overall customer experience. 
• Provide accurate information and resolve customer issues in a timely manner.
• Support the creation and presentation of new ideas to add value to our products to increase sales and company revenue.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Work to improve the customer feedback channels and communication to ensure a constant flow of reviews from them.
• Identify and report lucrative market business opportunities to capitalize on and increase the market share.
• Support the search for new suitable business partners to increase the brand’s networking capabilities and customer reach.

•    Design and implement business applications/packages into the SCCM application framework
•    Provide extensive troubleshooting in the installation and configuration of SCCM and diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses
•    Design and implement software packaging and patching strategies for windows desktops
•    Develop and test installation/uninstallation package/process for each packaged application.
•    Test application deployment for all applications to the end user device including; successful installation via SCCM, successful launch in Windows 10/WTS 2016.
•    Drive the conversion of existing automated deployment tools and processes into SCCM
•    Understand and Follow Packaging Process to meet monthly/yearly KPI.

       Order management support:

• Cooperate to sales and WH to issue invoice when delivering
• Tracking and follow up with carrier and customer (include CO & CQ)
• Timely notify mentors/ supervisor any extraordinary occur
• PO and Invoice tracking, saving document onto folder, and record for payment process
• Inventory report update

        Billing support:

• Customer information checking and correct before issuing final invoice
• Update VAT rate for material source
• Creating internal inventory transfer receipt

        Others: 

• Arrange hard document in order
• Submit supply chain document for sign and stamp as Department's inquiry
• Ad-hoc topics are discussed during period

This role offers a unique blend of basic front-end development skills and technical support responsibilities.

As an integral member of our technical support team, you will mainly:

1. Mainly write HTML and CSS, tailor-fit for medical documents
2. Provide real-time platform support from time to time

Summary:

The L2 Support Analyst is responsible for providing production support for Cash Management and filtering/AML systems across the APAC region. The role requires independent troubleshooting, managing production issues, and coordinating with internal teams to ensure timely resolution.

The successful candidate will contribute to system monitoring, change management, and disaster recovery activities while working with teams across Singapore and India for 24/6 coverage.

Responsibilities:

• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and manage follow-up actions to completion.
• Coordinate with internal teams and stakeholders to address production incidents.
• Manage user requests and incidents, providing timely resolutions.
• Support system monitoring and ensure adherence to disaster recovery procedures.
• Contribute to change management and problem management processes.
• Document operational procedures and contribute to team knowledge sharing.
• Continuously improve existing support processes for efficiency.

Requirements:

• Strong understanding of Java/J2EE, TIBCO, and COBOL platforms.
• Familiarity with UNIX/Linux/Windows environments and database performance tuning.
• Experience in payments local clearing applications and AML systems in the APAC region.
• Knowledge of ITSM tools (e.g., ServiceNow).
• Proven troubleshooting and debugging skills.

Qualifications:

• University Degree in Computer Science, Information Technology, or related fields.
• 3+ years of experience in L2 production support roles.
• ITIL certification is a plus.
• Strong communication and problem-solving skills.
• Experience with payments and AML systems in the financial services industry.

Job Advert

INTERNAL ONLY

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

Recycling & Waste Services wish to recruit an individual to work as part of a crew to service the Glass Recycling Points.

One full time post is available in the following role:

• Glass Collection Loader - 36 hours per week
• 4 on 5 off shift pattern, 12.5% shift allowance
• Working 14 days in every 28, including 2 weekends
• Monday – Friday 7am -7pm
• Saturday & Sunday 7am – 4pm

Essential for the role

• Ability to work during all weathers and in all conditions
• Experience of general labouring and semi-skilled duties

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Job Overview

The Customer Service Onboarding Intern will assist in contacting clients, gathering necessary documentation, and ensuring a seamless onboarding experience.

Key Responsibilities

· Assist in contacting clients via email, Whatsapp or Wechat for onboarding support.

· Gather and verify necessary documentation from clients.

· Support the onboarding team in resolving client inquiries and complaints.

· Help update and maintain accurate customer records.

· Provide feedback to the team to improve the onboarding process.

What we look for in you

· Currently pursing a Degree or Diploma in Business, Communication, or a related field.

· Strong communication skills.

· Attention to detail and ability to multi-task.

· A pro-active and eager-to-learn attitude.

We are now looking for Finance Intern to join our medical centre!

Duties & Responsibilities:

• To assist in data entry, verification of claims.
• To perform filing and organising of documents
• Will be working with numbers, payment transactions, and other finance duties
• Any other duties assigned by supervisor

Requirements:

• Student or fresh graduate with finance background is highly advantageous
• Monday to Friday, 9am to 6pm.
• Able to commit minimally 6 months
• Proficient in the use of PC/Laptop
• Comfortable working with numbers and has basic proficiency in Excel will be preferred
• Located at Farrer Park
• Able to start immediate

We are working with a global engineering client based in Gloucester. The position involves the setting and testing of capital equipment for the Lead Acid Battery Industry prior to despatch, commissioning in our customer’s overseas factories. The role will involve frequent international travel.

In your first few weeks in this Service Technician role, you can expect to:

• Set and test the company's full range of battery assembly equipment
• Final testing and assembly of machinery in preparation for inspection and despatch
• Installation and commissioning of equipment at the clients location
• Train customer's staff at various levels at customer's overseas premises
• Report writing and recommendations following all visits

To apply for this Service Technician role, your soft skills, expertise and experience should include:

• An ONC or HNC in Engineering (advantage)
• Mechanically based skill-set with a proven track record of mechanical assembly and fault diagnosis
• Ability to use measuring equipment such as Micrometre and Vernier callipers with an attention to detail
• The ability to read and interpret mechanical assembly drawings, pneumatic drawings and circuits

In return you will receive

• An excellent remuneration package dependent on experience
• Working a 9-day fortnight, every other Friday off !
• Group Life Assurance
• Excellent pension and welfare package.
• Employee incentive plan

To apply for this full-time Service Technician job in Brockworth, please click on apply your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Or for more information get in touch with sarah.bridges@jonlee.co.uk. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

- Permanent

- Up to $8,500

- Near Raffles MRT

- Mon to Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Assist Department Head in preparing Audit Risk Assessment, Audit Plan and review Internal Policy yearly
• Prepare, review and revise Audit Programs prior to start of each audit fieldwork
• Prepare required internal audit work in accordance to audit procedures
• Execute audits across different business segments using risk-based approach and evaluate adequacy and effectiveness of the bank’s internal control systems
• Evaluate adherence to bank’s policies, procedures and regulatory requirements
• Recommend improvements to control systems and business processes
• Participate in preparing clearing meeting agency, internal audit report and all other necessary documents
• Document audit work notes
• Process all the necessary audit tasks in Archer system
• Perform offsite monitoring to evaluate new and emerging risks from new business/transaction/product/system/laws and regulations
• Perform monthly and quarterly follow up on implementation of audit issues, and prepare internal and external submission reports; and
• Perform routine and ad-hoc assignments

Period:

• Permanent

Working Hours:

• Mon to Fri; 8.50AM – 5.30PM

Salary:

• Up to $8,500

Location:

• Near Raffles MRT

Requirements:

• Recognized university degree in Accountancy or Banking & Finance
• Preferably 6-8 years’ internal auditing experience in a bank or external auditing experience in a bank with major public accounting firms
• Good working knowledge of relevant bank laws and MAS regulations especially AML
• Familiar with Corporate Finance
• Self-motivated person with a strong interest in audit
• Able to work independently with minimum guidance as well as in a team
• Have an eye for details
• Strong written, interpersonal and communication skills
• Preferably good working knowledge of Excel/Access

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.