Total 391 Internship level Customer Service job vacancies

We are working with a global engineering client based in Gloucester. The position involves the setting and testing of capital equipment for the Lead Acid Battery Industry prior to despatch, commissioning in our customer’s overseas factories. The role will involve frequent international travel.

In your first few weeks in this Service Technician role, you can expect to:

• Set and test the company's full range of battery assembly equipment
• Final testing and assembly of machinery in preparation for inspection and despatch
• Installation and commissioning of equipment at the clients location
• Train customer's staff at various levels at customer's overseas premises
• Report writing and recommendations following all visits

To apply for this Service Technician role, your soft skills, expertise and experience should include:

• An ONC or HNC in Engineering (advantage)
• Mechanically based skill-set with a proven track record of mechanical assembly and fault diagnosis
• Ability to use measuring equipment such as Micrometre and Vernier callipers with an attention to detail
• The ability to read and interpret mechanical assembly drawings, pneumatic drawings and circuits

In return you will receive

• An excellent remuneration package dependent on experience
• Working a 9-day fortnight, every other Friday off !
• Group Life Assurance
• Excellent pension and welfare package.
• Employee incentive plan

To apply for this full-time Service Technician job in Brockworth, please click on apply your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Or for more information get in touch with sarah.bridges@jonlee.co.uk. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

- Permanent

- Up to $8,500

- Near Raffles MRT

- Mon to Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Assist Department Head in preparing Audit Risk Assessment, Audit Plan and review Internal Policy yearly
• Prepare, review and revise Audit Programs prior to start of each audit fieldwork
• Prepare required internal audit work in accordance to audit procedures
• Execute audits across different business segments using risk-based approach and evaluate adequacy and effectiveness of the bank’s internal control systems
• Evaluate adherence to bank’s policies, procedures and regulatory requirements
• Recommend improvements to control systems and business processes
• Participate in preparing clearing meeting agency, internal audit report and all other necessary documents
• Document audit work notes
• Process all the necessary audit tasks in Archer system
• Perform offsite monitoring to evaluate new and emerging risks from new business/transaction/product/system/laws and regulations
• Perform monthly and quarterly follow up on implementation of audit issues, and prepare internal and external submission reports; and
• Perform routine and ad-hoc assignments

Period:

• Permanent

Working Hours:

• Mon to Fri; 8.50AM – 5.30PM

Salary:

• Up to $8,500

Location:

• Near Raffles MRT

Requirements:

• Recognized university degree in Accountancy or Banking & Finance
• Preferably 6-8 years’ internal auditing experience in a bank or external auditing experience in a bank with major public accounting firms
• Good working knowledge of relevant bank laws and MAS regulations especially AML
• Familiar with Corporate Finance
• Self-motivated person with a strong interest in audit
• Able to work independently with minimum guidance as well as in a team
• Have an eye for details
• Strong written, interpersonal and communication skills
• Preferably good working knowledge of Excel/Access

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers’ requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.

Position: Healthcare Recruiter
Location: Rotherham
Contract type: Full time, permanent
Rate: Up to £40,000 Dependent on experience

Are you a talented and passionate social care recruitment professional looking for a new challenge? Are you detail orientated and quality driven? If so, then look no further.

About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs.

We have 51 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.

About the role
As a Healthcare Recruiter with us, you’ll ensure we attract and employ colleagues to support the growth of Exemplar Health Care.

No two days will ever be the same, but your day-to-day responsibilities will include:

taking the lead role in both the recruitment of Registered Managers and Nurses for both our new and existing homes
responsibility for the end-to-end recruitment journey, from gathering the job description, advertising the role through our job boards and partnering jobs sites/social media, screening and arranging interviews for candidates with the relevant stakeholders, providing interview feedback through to offer, vetting and booking their induction
working closely with the relevant hiring managers, mainly Registered Managers or Regional Directors and be able to report how many vacancies are being worked on, how many interviews arranged to attended, attended to offer, offer to start
utilising our Applicant Tracking System to track your candidate pipeline, record any notes, activities, compliance checks and ensure there is an audit trail of your work so that if you are on leave someone else can pick up and answer any candidate related questions
About you
To be considered for this role you must have a minimum of 3 years' experience in the social care/healthcare/nursing recruitment sector - either agency or inhouse.
You will be happy to work Monday-Friday 9-5pm in a hybrid role working some of the time in the office in Rotherham, the rest from home.
You will be passionate and a team player and most of all demonstrate our values.
In return
25 days’ holiday plus bank holidays
Continuous professional development
Pension
Employee assistance program

Job Title: International Service Engineer

Shift: Day shift

Location: Gloucester

Salary £35000 to £38000 per annum + Excellent benefits package

A great role with a fast-growing, established manufacturing business based in Gloucester. They are looking for an outstanding engineer to join their international service team.

Key Responsibilities – International Service Engineer

The position involves the setting and testing of automation machinery prior to despatch, commissioning in customer’s overseas factories and the training of operator and maintenance personnel in the use of their equipment.

Duties – International Service Engineer

• Setting and testing of the client’s full range of equipment.
• Final testing and assembly of machinery in preparation of inspection and despatch.
• Installation and Commissioning of equipment.
• Training of customer’s staff at various levels at both the client’s and customer’s overseas premises.
• Report writing and recommendations following all visits.
• Liaise with Sales, Production and Design.
• Extensive Worldwide travel including weekend work & travel where required.
• To ensure that all relevant machine documentation is always completed accurately.
• To identify opportunities for process, productivity and quality improvements by highlighting issues to management.
• To actively participate in improvement projects as required.
• Develop effective relationships with all internal and external stakeholder, customers and suppliers.

Qualifications & Requirements – International Service Engineer

• Must have completed a recognised Engineering Apprenticeship. ONC or HNC in Engineering would be advantage.
• Mechanically based skillset with a proven track record of mechanical assembly and fault diagnosis.
• Able to use measuring equipment such as Micrometre and Vernier callipers with an attention to detail.
• Able to read and interpret mechanical assembly drawings.
• Able to read and interpret pneumatic drawings and circuits. Fault find pneumatic circuits to component level.
• Basic understanding of electrical control circuits.
• Basic understanding of PLC Machine controls.
• Able to write concise informative reports and offer solutions to problems.
• Self-motivated and enthusiastic and able to communicate at all levels.
• Must hold a valid passport and be willing to travel internationally and be very flexible in terms of working hours and travel.
• Comply with the latest vaccinations, inoculations and blood tests for foreign travel.

What we can offer – International Service Engineer

• 25 days annual holiday plus all bank holidays
• 9/10 shift pattern
• Private Medical insurance
• A supportive, inclusive environment
• Ongoing training and development

Call for action: For more information on this role, please contact Paul Furlong on 01453 829789 or send a copy of your CV to paul.furlong@omegaresource.co.uk

Candidates who are currently a Maintenance Engineer, Field Service Engineer and Asset Care Engineer could be suitable for this role

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Greyhope School
Duration: Permanent, Full Time

Job Purpose:

To work within a team, assisting the Senior Early Years Practitioner and Early
Years Practitioner in the planning and delivery of a flexible, high quality early
learning and childcare service. Meet individual needs of children and their families,
ensuring their wellbeing and improving outcomes for all service users

The post holder needs to hold as a minimum:

SVQ Level 2 Social Services – children and young people at SCQF Level 6
(or willing to work towards)

Registration with or eligibility to register with SSSC

PVG Membership for Regulated work with Children or willingness to obtain
prior to a formal offer of employment being made

The postholder is able to demonstrate:

An enthusiasm for working with children 2-5 in an Early Learning and
Childcare setting

Ability to relate to children, parents, carers and other professional
colleagues

Experience of communicating effectively, including non-verbal, verbal and
written forms of communication

Awareness of the relationship between high quality services and the
promotion of children’s learning and development

Ability to undertake appropriate CPD relevant to the post

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

• Correspond to Japanese employees’ concerns related to C&B.
• Input, update and maintain employee database in HR system of Japan.
• Provide timely and accurate calculation of payroll, allowance, tax, health insurance fee for all Japanese employees.
• Other related duties as assigned.

We are looking for an Internal Sales Person to join our Gloucester branch (G;2):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Great Salary + Performance based Bonus Scheme
- Contracted to 40 hours per week
- Monday to Friday – shifts between 07:00 – 17:00
- 33 days annual leave (including bank holidays) + Birthday day off
- Comprehensive health & wellbeing support programme , long service awards & key milestones
- Benefits: Enhanced family leave benefits , Agile working, Training academy , Buy and Sell annual leave , Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.

As an Internal Sales Person, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio.

We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Internal Sales Person – Experience & Attributes:

- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality)
- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme

Your new company
Is a market leader within their industry and a large employer in Derry. They have appointed Hays to assist them in recruiting a Customer Service Representative to join their team. This is an office-based role. Hours of work will be 8am to 5pm Monday to Thursday and 8am to 12pm on Friday.


Your new role
As Customer Service / Internal Sales Representative is a central point of contact between external customers and the organisation, you will be responsible for providing first-class sales support to the Sales Team, ensuring all customer orders and issues are addressed in a timely fashion, as well as liaising between customers and internal departments to ensure efficient co-ordination of the customer order process. As Customer Service Representative, you will manage all aspects of orders including entry, processing and shipment. You will communicate with customers regarding issues such as order status, order changes and confirmations. You will also be responsible for maintaining customer records, which include weekly reporting on order status, the preparation of reports for internal / external sales meetings and customer visits, preparing and issuing quotes, identifying and targeting new opportunities, and logging and responding to customer scorecards / Performance Metrics. In your customer service role, you will create and maintain customer records and work closely with buyers and planners to achieve on-time customer deliveries.


What you'll need to succeed
As Customer Service Representative, you will have a minimum of 5 GCSE's or equivalent, including Maths & English. Essentially, you will be able to demonstrate previous experience in a similar role. Strong organisational skills and attention to detail. The ability to demonstrate excellent relationship-building skills. Excellent communication skills, both written and verbal and excellent IT skills, including use of MS Office & Excel.


What you'll get in return
A competitive salary and benefits package


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

22nd August,
ABOUT THE HOST COMPANY:  

Our Host Company believes in investing in fresh talent and nurturing them for growth and career success.
ABOUT POSITION :


Were looking for an IT Assistant Intern.
Our host company offers meaningful work experience, strong supervision, supportive work environment, and is planning to offer permanent employment for the suitable candidate.
ABOUT YOU:
You must:


be studying a relevant degree qualification or a recent graduate/skilled migrant.
have excellent communication skills, both written and spoken.
have the necessary technical and soft skills to perform the job.
be committed to a career in your field of study.
be able to work at least 3 days per week.
   
LEARNING OUTCOMES:
You could be provided work experience in the following areas:


Install and configure computer systems,

... Click here to view more detail / apply for L1 Support Analyst ? Power Pages/Power Portals Intern.

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Billing support:

• Connect with stackholders to get billing data.
• Order numbers & PO tracking and record for payment process
• Billing data preparation and maintain
• Business reporting monthly
• Improvement topics supporting: Power Automation, Power BI, etc. 
• Meetings preparing and minutes recording 
• Presentations preparing (slides, marketplaces…)
• Other ad-hoc tasks

Responsible for receipt of documents electronically, inputting onto TRAC, Staff Record (ESR), NHS Jobs and relevant external publications via advertising agency. Set up recruitment file. Ensure that all internal recruitment processes are followed accurately and in a timely manner, highlighting any exceptions or problems to the Senior Recruitment Officer or Recruitment Manager and ensuring the International Recruitment team are kept updated. To transact and support with the efficient running of the end-to-end International Recruitment process for the Trust on a daily basis. To ensure that international recruitment email and recruitment inboxes they are monitored and actioned on a daily basis. To take part in specialist recruitment events such as Job Fairs, Careers events etc outside of normal working hours if required Ensure right to work checks are undertaken in accordance with Trust policy, NHS Pre-employment checks and UKBA regulations i.e., application for extensions to visa within set timescales, maintenance of records of expiry dates of Visas ensuring compliance of the Trusts statutory excuse and cancellation of work permits where applicable. Support with internal and external stakeholders and departments including recruitment agencies regarding paperwork and any discrepancies Digital Technology Services (DTS) Support Services, Electronic Staff Records (ESR) team, Human Resources colleagues To maintain a manual and electronic filing system for all documents and personal files. Use ESR (Electronic Staff Records) to set up and maintain vacancies and enter employment checks for successful applicants. Request Inter Authority Transfers (IATs) for staff with continuous NHS Service ensuring appropriate inputting. Liaise with Divisions and recruiting managers regarding interview dates and feedback. Transact international recruitment via the Birmingham and Solihull Integrated Care System (BSOL) Programme and direct recruitment candidates within the TRAC recruitment system and associated systems ESR. Deal with all international recruitment queries appropriately according to the nature of the enquiry Ensure new starter contracts are checked by Pastoral Manager before issuing to new starters. Liaise with internal and external stakeholders and departments including recruitment agencies regarding paperwork and any discrepancies with Digital Technology Services (DTS) Support Services, Electronic Staff Records (ESR) team, Human Resources Carry out relevant Employer Checking Services (ECS) verification of right to work and complete checks for EU settled/pre-settled status to verify right to work status as required Raise purchase orders when directed by the IR lead Ensure actions are completed with the specific time period so that there are no delays to visa application and if applicable enter sponsor notes on COS forms. Oversee the compliance of packs that are provided via agencies and report any gaps or errors within the packs in line with NHS six standards and specific international recruitment governance. Escalation of any admin concerns to IR lead where there is no resolution to admin issue Liaise with agency relating to new cohort arrivals, apply for ECS checks/save photographs of vignettes on all arrivals and share with division/recruitment Oversee the compliance of packs that are provided via agencies and report any gaps or errors within the packs in line with NHS six standards and specific international governance. Escalation of any admin concerns to Pastoral Manager where there is no resolution to admin issue. Monitor entry timeline to identify possible breaches of 28 day rule. Attend weekly briefings with agency and periodic meetings with BSOL lead. Attend meet and greet for new arrivals at Moseley Hall Hospital. Liaising with division to facilitate appropriate retention of right to work documents updating TRAC, ESR and HR as necessary. Liaise with recruitment colleagues regarding blockages within recruitment processes or issues identified. Deal with all international recruitment queries appropriately and responsively according to the nature of the enquiry. Attend meetings to take minutes and distribute minutes within set timeframe to attendees.

A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.


***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are looking for International Recruitment Support Officer to assist in the efficient running of the excitingly busy International Recruitment office for the Trust on a day to day basis. The successful candidate will provide and be responsible for a full recruitment service to existing and potential new staff wishing to be employed by Birmingham Community Healthcare NHS Foundation Trust. The post holder will be expected to make decisions in line with agreed policies and procedures, be able to use their initiative and work as part of a team.

You will be supported by the International Recruitment team to ensure you are well equipped to complete your role. A robust training programme will also be put in place to support your understanding and learning. You will work closely with Divisional Managers to understand the needs and pressures of their services, and support with their recruitment strategies. The role of the recruitment officer is key to support the Trust in ensuring we are safely staffed to deliver excellent patient care for our local communities. If you wish to be part of making a difference to how we deliver our services, this is the role for you!



1. Liaise with other Departments as required, e.g. Digital Technology Services, Electronic Staff Records (ESR) team, Human Resources and other recruitment colleagues

2. To transfer and accurately input information from RA forms onto the Care Identity Service (CIS) IT system for international staff.

3. To maintain a manual and electronic filing system for all inputted forms, which complies with national guidance on RA data storage and the confidentiality

4. To ensure that registration forms and copies of personal identity documents are stored securely

5. Comply with standard operating procedures to revoke and cancel user access, ensuring that the procedures are adhered to.



Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

· Responsible for receipt of documents electronically, inputting onto TRAC, Staff Record (ESR), NHS Jobs and relevant external publications via advertising agency. Set up recruitment file. Ensure that all internal recruitment processes are followed accurately and in a timely manner, highlighting any exceptions or problems to the Senior Recruitment Officer or Recruitment Manager and ensuring the International Recruitment team are kept updated.


• To transact and support with the efficient running of the end-to-end International Recruitment process for the Trust on a daily basis.


• To ensure that international recruitment email and recruitment inboxes they are monitored and actioned on a daily basis.


• To take part in specialist recruitment events such as Job Fairs, Careers events etc outside of normal working hours if required


• Ensure right to work checks are undertaken in accordance with Trust policy, NHS Pre-employment checks and UKBA regulations i.e., application for extensions to visa within set timescales, maintenance of records of expiry dates of Visas ensuring compliance of the Trust’s statutory excuse and cancellation of work permits where applicable.


• Support with internal and external stakeholders and departments including recruitment agencies regarding paperwork and any discrepancies


• Digital Technology Services (DTS) Support Services, Electronic Staff Records (ESR) team, Human Resources colleagues


• To maintain a manual and electronic filing system for all documents and personal files.


• Use ESR (Electronic Staff Records) to set up and maintain vacancies and enter employment checks for successful applicants. Request Inter Authority Transfers (IATs) for staff with continuous NHS Service ensuring appropriate inputting.


• Liaise with Divisions and recruiting managers regarding interview dates and feedback.


• Transact international recruitment via the Birmingham and Solihull Integrated Care System (BSOL) Programme and direct recruitment candidates within the TRAC recruitment system and associated systems ESR.


• Deal with all international recruitment queries appropriately according to the nature of the enquiry


• Ensure new starter contracts are checked by Pastoral Manager before issuing to new starters.


• Liaise with internal and external stakeholders and departments including recruitment agencies regarding paperwork and any discrepancies with Digital Technology Services (DTS) Support Services, Electronic Staff Records (ESR) team, Human Resources


• Carry out relevant Employer Checking Services (ECS) verification of right to work and complete checks for EU settled/pre-settled status to verify right to work status as required


• Raise purchase orders when directed by the IR lead


• Ensure actions are completed with the specific time period so that there are no delays to visa application and if applicable enter sponsor notes on COS forms.


• Oversee the compliance of packs that are provided via agencies and report any gaps or errors within the packs in line with NHS six standards and specific international recruitment governance.


• Escalation of any admin concerns to IR lead where there is no resolution to admin issue


• Liaise with agency relating to new cohort arrivals, apply for ECS checks/save photographs of vignettes on all arrivals and share with division/recruitment
• Oversee the compliance of packs that are provided via agencies and report any gaps or errors within the packs in line with NHS six standards and specific international governance.


• Escalation of any admin concerns to Pastoral Manager where there is no resolution to admin issue.


• Monitor entry timeline to identify possible breaches of 28 day rule.


• Attend weekly briefings with agency and periodic meetings with BSOL lead.


• Attend meet and greet for new arrivals at Moseley Hall Hospital.


• Liaising with division to facilitate appropriate retention of right to work documents updating TRAC, ESR and HR as necessary.


• Liaise with recruitment colleagues regarding blockages within recruitment processes or issues identified.


• Deal with all international recruitment queries appropriately and responsively according to the nature of the enquiry.


• Attend meetings to take minutes and distribute minutes within set timeframe to attendees.




This advert closes on Thursday 22 Aug 2024