Total 391 Internship level Customer Service job vacancies

•    Design and implement business applications/packages into the SCCM application framework
•    Provide extensive troubleshooting in the installation and configuration of SCCM and diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses
•    Design and implement software packaging and patching strategies for windows desktops
•    Develop and test installation/uninstallation package/process for each packaged application.
•    Test application deployment for all applications to the end user device including; successful installation via SCCM, successful launch in Windows 10/WTS 2016.
•    Drive the conversion of existing automated deployment tools and processes into SCCM
•    Understand and Follow Packaging Process to meet monthly/yearly KPI.

       Order management support:

• Cooperate to sales and WH to issue invoice when delivering
• Tracking and follow up with carrier and customer (include CO & CQ)
• Timely notify mentors/ supervisor any extraordinary occur
• PO and Invoice tracking, saving document onto folder, and record for payment process
• Inventory report update

        Billing support:

• Customer information checking and correct before issuing final invoice
• Update VAT rate for material source
• Creating internal inventory transfer receipt

        Others: 

• Arrange hard document in order
• Submit supply chain document for sign and stamp as Department's inquiry
• Ad-hoc topics are discussed during period

Job Responsibilities:

• Be a team member of L2 production support team located across Singapore and India to ensure 24 * 6 production support for the APAC region.
• Provide application production support for Cash Management and filtering and AML systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues, through problem management process, with other internal teams and / or the vendor.
• Coordinate and follow up with Application teams to ensure permanent fix is prioritized, planned and delivered, through the problem management process.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support change management process and application releases.
• Support Disaster Recovery Test and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support end-of-day and end-of-month batch runs.
• Perform and coordinate regular maintenance activities.
• Document operational procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise for our CM applications.
• Analyze and challenge existing support processes to achieve continuous improvement.

Direct Responsibilities:

• Incidents resolution.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Weekend/Holiday/Night support.

Job Requirements

Technical

• JAVA/J2EE
• Websphere/Tomcat/JBOSS
• ORACLE PL/SQL
• COBOL
• UNIX / LINUX /WINDOWS skills i.e. navigating, scripting etc
• TIBCO EMS/ TIBCO BW/ TIBCO ADMIN/ MFT / BC / IBM MQ
• ITSM tool: Service Now
• Sharepoint
• Database performance & SQL tuning experience is a plus
• Good technical troubleshooting and debugging skills.

Functional

• Strong understanding of payments, local clearing systems, H2H concept and applications, reporting.
• Strong understanding of stop list filtering, AML, social engineering etc.
• Working grasp of double posting accounting treatment.
• Understanding and experience in ITIL concepts.
• Possess good analytical skill and self-motivated

Behavioural

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Excellent people management and communication skills.

Qualifications

• University Degree in Computer Science or related disciplines.
• Good command of spoken and written English. Working command of spoken and written Mandarin is preferable. Working command of spoken Cantonese is an advantage.

Experience

• Strong experience in and preference for application production support.
• Strong technical background in web based applications support on JAVA/J2EE/TIBCO platform and/or COBOL platform.
• Extensive experience in supporting payments, local clearing applications and payment filtering and AML in APAC region.

Customer/Supplier Relations :

Internal:

• Customers
• Business lines e.g. TBA
• Middle Office e.g. PCMO
• Back Office e.g. GPCO

• Suppliers
• ICM IT teams e.g. Payment, CDL

• External
• Vendors of local cash management solutions e.g. FIS, Nucleus.
• Regulators i.e. HKICL, BCS, MAS.

Proud member of the Disability Confident employer scheme

This role offers a unique blend of basic front-end development skills and technical support responsibilities.

As an integral member of our technical support team, you will mainly:

1. Mainly write HTML and CSS, tailor-fit for medical documents
2. Provide real-time platform support from time to time

Main Responsibilities

• Be a team member of L2 production support team located across Singapore and India to ensure 24 * 6 production support for the APAC region.
• Provide application production support for Cash Management and filtering and AML systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to user requests, incidents and follow up on problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues, through problem management process, with other internal teams and / or the vendor.
• Coordinate and follow up with Application teams to ensure permanent fix is prioritized, planned and delivered, through the problem management process.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support change management process and application releases.
• Support Disaster Recovery Test and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support end-of-day and end-of-month batch runs.
• Perform and coordinate regular maintenance activities.
• Document operational procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise for our CM applications.
• Analyze and challenge existing support processes to achieve continuous improvement.
• Incidents resolution and Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Weekend/Holiday/Night support.

Qualifications & Experience

• Bachelor’s Degree in Computer Science or relevant fields.
• 3–5 years of relevant working experience.
• Strong experience in and preference for application production support.
• Strong technical background in web based applications support on JAVA/J2EE/TIBCO platform and/or COBOL platform.
• Extensive experience in supporting payments, local clearing applications and payment filtering and AML in APAC region.
• Strong understanding of payments, local clearing systems, H2H concept and applications, reporting.
• Strong understanding of stop list filtering, AML, social engineering etc.
• Working grasp of double posting accounting treatment.
• Understanding and experience in ITIL concepts.
• Possess good analytical skill and self-motivated
• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Excellent people management and communication skills.
• Good command of spoken and written English in order to effectively communicate with English-speaking stakeholders.
• Working command of spoken and written Mandarin is preferable in order to effectively communicate with Mandarin-speaking stakeholders.
• Working command of spoken Cantonese in order to effectively communicate with Cantonese-speaking stakeholders (Plus).

Technical Skills:

• JAVA/J2EE.
• Websphere/Tomcat/JBOSS.
• ORACLE PL/SQL.
• COBOL.
• UNIX / LINUX /WINDOWS skills i.e. navigating, scripting etc.
• TIBCO EMS/ TIBCO BW/ TIBCO ADMIN/ MFT / BC / IBM MQ.
• ITSM tool: Service Now.
• SharePoint.
• Database performance & SQL tuning experience (Plus).
• Good technical troubleshooting and debugging skills.

Customer/Supplier Relations:

• Customers – Business lines e.g. TBA / Middle Office e.g. PCMO / Back Office e.g. GPCO.
• Suppliers – ICM IT teams e.g. Payment, CDL.
• Vendors of local cash management solutions e.g. FIS, Nucleus.
• Regulators i.e. HKICL, BCS, MAS.

We are now looking for Finance Intern to join our medical centre!

Duties & Responsibilities:

• To assist in data entry, verification of claims.
• To perform filing and organising of documents
• Will be working with numbers, payment transactions, and other finance duties
• Any other duties assigned by supervisor

Requirements:

• Student or fresh graduate with finance background is highly advantageous
• Monday to Friday, 9am to 6pm.
• Able to commit minimally 6 months
• Proficient in the use of PC/Laptop
• Comfortable working with numbers and has basic proficiency in Excel will be preferred
• Located at Farrer Park
• Able to start immediate

Summary:

The L2 Support Analyst is responsible for providing production support for Cash Management and filtering/AML systems across the APAC region. The role requires independent troubleshooting, managing production issues, and coordinating with internal teams to ensure timely resolution.

The successful candidate will contribute to system monitoring, change management, and disaster recovery activities while working with teams across Singapore and India for 24/6 coverage.

Responsibilities:

• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and manage follow-up actions to completion.
• Coordinate with internal teams and stakeholders to address production incidents.
• Manage user requests and incidents, providing timely resolutions.
• Support system monitoring and ensure adherence to disaster recovery procedures.
• Contribute to change management and problem management processes.
• Document operational procedures and contribute to team knowledge sharing.
• Continuously improve existing support processes for efficiency.

Requirements:

• Strong understanding of Java/J2EE, TIBCO, and COBOL platforms.
• Familiarity with UNIX/Linux/Windows environments and database performance tuning.
• Experience in payments local clearing applications and AML systems in the APAC region.
• Knowledge of ITSM tools (e.g., ServiceNow).
• Proven troubleshooting and debugging skills.

Qualifications:

• University Degree in Computer Science, Information Technology, or related fields.
• 3+ years of experience in L2 production support roles.
• ITIL certification is a plus.
• Strong communication and problem-solving skills.
• Experience with payments and AML systems in the financial services industry.

Job Advert

INTERNAL ONLY

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)

Recycling & Waste Services wish to recruit an individual to work as part of a crew to service the Glass Recycling Points.

One full time post is available in the following role:

• Glass Collection Loader - 36 hours per week
• 4 on 5 off shift pattern, 12.5% shift allowance
• Working 14 days in every 28, including 2 weekends
• Monday – Friday 7am -7pm
• Saturday & Sunday 7am – 4pm

Essential for the role

• Ability to work during all weathers and in all conditions
• Experience of general labouring and semi-skilled duties

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Responsibilities:

• Provide administrative support to the team

• Schedule appointments and manage calendars

• Manage and respond to emails

• Maintain accurate and up-to-date records

• Prepare and edit documents

• Perform other administrative tasks

Requirements:

• Min GCE O levels or Diploma in Business Administration

• Proficient in Microsoft Office

• Good organizational skills

• Team Player

• Independent

• Commitment to a 3-month internship

Clarence Khoh

R1552376

Responsibilities and Tasks:

• Demonstrate the ability & desire to understand material quality as well as the risk mitigation process and strategies IQC/SQE/TD/Sites/Suppliers.
• Manages Material technical requirements and qualifications alignment with SQE & TD Team.
• Facilitate and lead activities related to Material Quality improvement with Global Procurement/Global Quality/TD Team on material issue resolution.
• Build close and effective relationship with TD, Engineering & Manufacturing sites, IQC, Procurement team.
• Collaborate to provide and improve Manufacturing Material Quality
• Drive global peer groups to ensure alignment on strategic roadmaps to achieve Area Material Quality objectives; monitor HVM quality performance through key metrics (Eg: %NCD due to materials etc)
• Ensure best known methods (BKMs) sharing across all sites regardless of technology and/or site mission differences. (Eg: Material BKM Qual, Defense line and Filtration strategy)
• Collaborate with manufacturing sites to provide inputs on materials requirements, roadmaps, and priorities for Procurement Team to develop Category Strategy development and execution.
• Engages early TD development for new technology.
• Collaborate closely with Technology Development Team and Procurement to ensure manufacturing sites material consolidation for competitive material CoO.
• Work with an international team of data scientists, data engineers, software engineers, process and equipment engineers, process integration engineers, yield enhancement engineers, R&D, etc. in a collaborative manner to enable Smart Manufacturing in Front End Direct Materials that improve quality, improve yield, reduce deviations, improve manufacturing cycle time, reduce cost, extend manufacturing capabilities, etc.
• Work closely with IT and Supplier on data management, taking an idea, access and prepare necessary data, work with data scientists to create machine learning models, develop it to an application with intuitive user interface, integrate with any pre-existing systems, demonstrate successful use cases and wins, etc.
• Working with various scientific data such as equipment sensor data and logs, image and various types of signals, manufacturing process data, etc. to extract meaningful information for analytics
• Involve in Material Cash Cost workshop, and supplier engagement program to achieve Material Cash Cost Value Engineering goals

Project Management:

• Facilitate and drive global peer groups to ensure alignment on strategy and roadmap to achieve area objectives with clear line of sight to strategic objectives and manufacturing big rocks. Drive alignment where it is known to demonstrate improvement in big rock performance.
• Prioritize and manage multiple projects based on Fab and corporate objectives.
• Manage priorities and enhancements to improve business processes and existing systems that are global in nature.
• Maintain a portfolio of projects that maximizes ROI for the program and supports the Central Team and Corporate roadmaps.

Requirements:

• Bachelor’s Degree/master’s in engineering or equivalent work experience
• Experience / understanding of Micron FE manufacturing processes and business processes
• Excellent analytical, fact-based decision-making skills
• Excellent interpersonal skills and demonstrated ability to communicate effectively at all levels within the organization
• Excellent teamwork and collaboration with other groups, internally and externally
• Proven ability to plan and prioritize goals and objectives
• Proven ability to multi-task and lead team to meet challenging deadlines and goals
• Demonstrated ability to measure self and team for efficiency and effectiveness
• Knowledge on data analytics automation is beneficial

Job Overview

The Customer Service Onboarding Intern will assist in contacting clients, gathering necessary documentation, and ensuring a seamless onboarding experience.

Key Responsibilities

· Assist in contacting clients via email, Whatsapp or Wechat for onboarding support.

· Gather and verify necessary documentation from clients.

· Support the onboarding team in resolving client inquiries and complaints.

· Help update and maintain accurate customer records.

· Provide feedback to the team to improve the onboarding process.

What we look for in you

· Currently pursing a Degree or Diploma in Business, Communication, or a related field.

· Strong communication skills.

· Attention to detail and ability to multi-task.

· A pro-active and eager-to-learn attitude.

We are now looking for Finance Intern to join our medical centre!

Duties & Responsibilities:

• To assist in data entry, verification of claims.
• To perform filing and organising of documents
• Will be working with numbers, payment transactions, and other finance duties
• Any other duties assigned by supervisor

Requirements:

• Student or fresh graduate with finance background is highly advantageous
• Monday to Friday, 9am to 6pm.
• Able to commit minimally 6 months
• Proficient in the use of PC/Laptop
• Comfortable working with numbers and has basic proficiency in Excel will be preferred
• Located at Farrer Park
• Able to start immediate