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Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Please refer to the Additional Information attachment before submitting your application

Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner: Patient Care Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. Perform clinical observations (following appropriate assessment of proficiency and under the direction of a registered practitioner where agreed.) and accurately record using agreed electronic national early warning signals such as SEND and report and escalate any concerns appropriately by reporting to the registered practitioner immediately. Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary. Participate in the initial assessment of patients needs, under the direct supervision of a registered practitioner. Observe and report the patients condition to a registered practitioner as required. Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required. Assess and monitor the patients skin integrity and report and document immediately any changes or concerns in their condition. Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required. Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy. Recognise when a patients condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided. Communication Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patients condition. Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy. Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required. Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner. Participate in discussions about ward and departmental issues at ward/departmental meetings. In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner. Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known.

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

Undertake and documents a comprehensive, systematic and accurate nursing assessment of the physical social and spiritual needs of the patients where appropriate. Creates and utilizes opportunities to promote health and well-being of patients in their care. Leads a nursing team to manage a group of patients throughout a shift. Ensure that all staff working within the Policies, Procedures of the Trust in line with NMC Guidance Positive attitude to continuing professional education in order to enhance knowledge, skills and attitudes needed for safe and effective nursing practice. Maintaining standards by ensuring that evidenced based practice underpins all nursing inventions. Participate in Trust Appraisal system Liaises with Ward/Department Team, other Wards and Departments as appropriate to ensure patients receive optimum care. For more information regarding this role, please refer to the Job Description and Personal Specification.

Designated point of contact for the consultants and clinic teams. To have an overview of all workflows in the admin team and to be responsible for consistency across the service. To make sure robust processes are in place to provide an excellent cohesive service to both patients and colleagues. To work closely with each member of the admin team to understand their role and support them. Coordinate cover in times of leave and sick to ensure service continuity. To escalate potential issues to the Administration Manager. To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the callers needs are met or they are transferred to the most appropriate person. To understand the patient pathway and be responsible for managing follow up appointments and any other administration to ensure that patients are tracked effectively through their 18-week pathway. To oversee the booking of clinic appointments for new patients through the Choose and Book directly bookable system, and liaise effectively with the Deputy Administration Manager with regardsto capacity issues. To manage all correspondence, and to ensure that urgent matters are dealt with properly. Taking appropriate action and ensuring that any paperwork is scanned promptly onto the patients electronicnotes and forwarded to the appropriate person electronically so they can respond accordingly. Deal with outgoing mail with due care and attention to patient confidentiality. To oversee the transcription of clinic letters, general correspondence, reports, etc. using the digital dictation system and ensuring that all clinic letters are checked, any errors rectified, and are printedand despatched within identified deadlines. To ensure that all patient referrals received into the department are dealt with according to Trust processes, efficiently and effectively in a timely manner; that all details are registered and the referral letters are scanned promptly into the patients electronic notes. To regularly check future clinics, ensuring cover is agreed with the medical team, and under or overbooking issues are proactively dealt with. To obtain the necessary diagnostic tests/hospital notes needed for clinics, as required. To understand the complaints procedure and use initiative to resolve complaints from patients and other individuals as far as possible. Be able to understand when to escalate concerns and facilitateformal response by Consultants.

Gynaecology The department is an accredited Endometriosis Centre and a recognized Centre of excellence for both undergraduate and postgraduate education. There is also a strong reputation in numerous areas such Urogynaecology, Gynae-oncology, Fetal Medicine, Ambulatory Gynaecology. The department operates a diverse gynaecological service. Emergency gynaecology services and the early pregnancy unit are supervised through the on-call Gynaecologist as well as the Gynaecologist of the Morning.Clinical responsibilities shall predominantly support the delivery of outpatient clinics, elective and day case theatre sessions. Should the candidate require continued training and assessment in obstetric and gynaecological skills this can be provided as an RCOG ATSM module (or equivalent) and can be accommodated as and when the rota allows. Obstetrics There are approximately 6800 deliveries across both hospital sites. The Caesarean section rate is approximately 30% and the induction rate is 29%. Epidurals were used by 24% of patients in labour and the uncorrected perinatal mortality rate was 11.1. There were 35,391 scans performed for the period January 2016 to December 2016 and approximately 169 amniocentesis performed.

Choose the most appropriate equipment and disposable items for the procedure to be undertaken. Prepare equipment and disposable items to undertake cardiopulmonary bypass for routine and emergency cardiac surgery. Operate the heart lung machine and auxiliary equipment in order to maintain the patients clinical condition within physiological parameters, taking corrective action to compensate for changing conditions during cardiopulmonary bypass. Prepare equipment and disposable items to perform autologous blood salvage procedures both intra and post operatively for cardiac and other surgical specialities. Prepare and operate the equipment necessary for the insertion of intra-aortic balloon catheters and the continuing management of the balloon pump during the period of counter pulsation support. Troubleshooting when required. Undertake and interpret blood gas analysis. Undertake and interpret Thromboelastopgraphy Testing including Platelet Mapping and Fibrinogen Analysis where necessary. To set up and operate the relevant monitoring and safety devices. Prepare and operate equipment and disposables to perform vacuum assisted venous drainage. Prepare and operate equipment and disposables to perform carbon dioxide flushing of the operative field. Modify the extra corporeal circuit in order to facilitate haemoconcentration and modified ultra-filtration. Disassembly and disposal of all used consumable equipment in accordance with Trust and departmental guidelines. Observe recognised surgical standards of aseptic technique at all appropriate times. Maintain, clean and calibrate equipment, keeping relevant departmental records. Assist in the development and subsequent assessment of appropriate evaluation techniques for new equipment and techniques. Participate in any research and development projects, assisting in their initiation and control. Ensure there are adequate stock levels in all clinical areas, ordering additional stock when required. Conduct informal in-service and external formal educational and training sessions with other Perfusionists, nursing and medical staff, when required. Complete accurately the relevant departmental and clinical records, providing any statistical and administrative information as required Job Specific Dutie Directly supervise trainee perfusionists, assisting in the development of the departmental training programmes. Act as a mentor to the trainee perfusionist, ensuring all relevant personal logs and training documentation is completed. Ensure the blood gas analyser is quality controlled and maintained, delegating when necessary. Assist in ensuring all equipment is regularly maintained and serviced, reporting any failures and problems are reported to the relevant people. Research unusual patient conditions and the development of relevant perfusion techniques for those pathologies. Actively participate in the development of departmental procedures and protocols. Liase with consultant clinicians, nursing and perfusion staff in the assessment and application of new techniques and equipment to ensure the best clinical outcomes and improvement in patient care. Deputise for the Deputy Clinical Manager when required. Personal/Professional Development To take every reasonable opportunity to maintain and improve your professional knowledge and competence. To participate in personal objective setting and review, including the creation of a personal development plan. Assist in the professional and personal development of others. Registered with the College of Clinical Perfusion Scientists of Great Britain and Ireland and maintain professional re-accreditation through clinical and educational activity. Must abide by the Code of Ethical Conduct of the Society of Clinical Perfusion Scientists of Great Britain and Ireland. Maintain effective and supportive relationships with other members of the multi-disciplinary team. Conversant with all relevant departmental and Trust protocols. Health and Safety To take reasonable care for your own Health and Safety and that of any other person who may be affected by your acts or omissions at work. To co-operate with North Staffordshire Hospital NHS Trust in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to. Attend mandatory training sessions when required.

Candidates must hold the Fellowship of the Royal College of Radiologists or an equivalent qualification and must either be on the Specialist Register, or in possession of a CCT at the time of taking up the appointment. However the department is delighted to entertain expressions of interest from individuals who are within 6 months of attaining CCT or have reasonable prospects of getting a CESR within 1 year. The post will be primarily located at the Queens Medical Centre campus although the successful applicant will be required to provide sessions at the sites we provide a Paediatric Radiology service. The timetable will be flexible to enable cross cover of essential services on a rota. A successful applicant would be required to be part of a dedicated Paediatric on call rota, which has a frequency of 1:8. Informal visits and discussions are encouraged. Person specification Clinical Skills/Experience Essential criteria Evidenced technical skills as described in the job description Completed subspecialty training in imaging Able to communicate effectively and appropriately with patients, their families and other health professionals. Desirable criteria (Paediatric) Interventional experience Paediatric ENT or MSK experience Specific training in communication skills Specific training in patient safety and/or human factors Professional Qualifications/Development Essential criteria FRCR Desirable criteria Higher professional qualification Professional Registration Essential criteria Full GMC registration Eligible to be included on the Specialist Register CCT expected within 6 months of interview date Commitment to Trust Values and Behaviours Essential criteria Able to demonstrate behaviours consistent with the Trusts We are here for you behavioural standards Management Skills Essential criteria Able to develop, present and operationalise coherent ideas for service development/delivery Able to delegate appropriately Able to work in a team Desirable criteria Higher management degree or qualification or training Experience of change management Personal Skills/Qualities Essential criteria Able to work flexibly in a changing health service Able to use the Trusts IT support systems Teaching, Audit & Research Essential criteria Evidence of participation in Clinical Audit Able to teach and support junior staff effectively Desirable criteria Original Research Publications Higher teaching degree or qualification or training Practical Requirements Essential criteria Ability to travel between Queens Medical Centre campus and network hospitals Ability to return immediately to NUH to provide on-call duties

Overview of Responsibilities: Communication 1.Assist in the reception of new patients and visitors, orienting them around the department when required. 2.use a range of verbal and non-verbal communication tools to effectively communicate with patients during their visits, exercising empathy and reassurance skills at all times, including with regards to patients who may have been delivered bad news or may have learning difficulties or barriers to their understanding 3.Keep patients informed at every stage of their journey, providing explanation, advice and support where appropriate, escalating more complex queries to senior colleagues. 4.Liaise with medical secretaries and other departments as required to assist nursing staff in the booking of patients appointments. 5.Participating in handover sessions within clinical departments, contributing to discussions about patients care needs. 6.Use accurate and clear written documentation within patients care records as advised by registered staff 7.Demonstrate a questioning approach to care, and using this to ascertain that instructions from registered staff are fully understood. 8.Recognise when a patient requires an interpreting service and ensure that this is facilitated. 9.Report any clinical incidents via Trusts incident reporting system and escalate promptly and appropriately Patient and Client Care: 10.Work as part of a team and support the service providing specialist gynaecology clinics, working in all speciality clinics provided by Womens Health. 11.Report and raise concerns related to safeguarding. Be conversant with Trust policies for safeguarding including thje assessment of mental capacity. 12.Deliver person centered care to all patients regardless of their values, customs, gender, race, culture, religion or preferences. 13.Together with clinical colleagues, deliver person centred care to meet the assessed needs of patients and clients. Always gaining the patients consent before carrying out the care. 14.Carrying out clinical nursing skills as appropriate including performing blood pressures, pulse, temperature, respirations and oxygen saturations. Recording the observations on electronic (or paper records) and escalating any concerns as appropriate 15.To monitor the well-being of patients within the outpatient department to ensure they are as comfortable as possible and report any changes in patients condition to the registered nurse or clinician. 16.Assist patients transferring onto the clinic chairs/couches, hoisting patients as necessary 17.Maintain the safety of patients and visitors while in the department 18.Help provide and promote a professional and caring environment for patients and visitors attending the department 19.Act as a chaperone for patients when asked to do so, providing emotional support and ensuring safety, privacy and dignity at all times. 20.Where possible, anticipate the individual needs of patients and adapt systems and processes accordingly to help meet those needs. 21.Count instruments and swabs pre and post procedure 22.Assist the Registered Nurse or Medical Staff with checking and labelling of samples for the Pathology laboratory 23.Work on own initiative and within the wider team. Able to plan own workload and be professional and be accountable for all aspects of your work. General responsibilities 24.Ensure allcase notes required for the clinics are present and complete in collaboration with the administrative staff, and that all details required for accurate documentation of patients are correct. 25.To ensure all examination rooms are cleaned and well-stocked, using the Agresso and procurement systems to ensure that stores are ordered in a timely manner. 26.To ensure clinic areas are safe, clean and infection prevention and control measures are adhered to at all times. 27.Participate in the setting up and organisation of the outpatient gynaecology clinics to ensure smooth and efficient running of the clinics, escalating any issues of concern affecting the operation of clinics to a senior member of staff 28.Maintain a thorough knowledge via a set of competencies related to the setting up and preparation required to maintain and run the colposcopy, hysteroscopy, uro-gynaecology and minor-ops clinics. 29.Be familiar with the medical equipment used and how to use it. 30.To assist the Registered Nurses in ensuring that all clinical equipment is kept in good working order and ready to use. Report repairs/maintenance issues appropriately. 31.Make journeys to other departments/areas in the hospital to deliver collect items, in particular taking specimens to the Pathology Department and collecting medication from Pharmacy if required. 32.To assist in the undertaking of surveys, audit and research and development activities as required 33.To assist in the training and induction of new, temporary and less experienced members of staff. 34.Use information and computing technology skills to access information about the Trust. Personal and People Development: 1.The post holder is expected to take responsibility for self-development on a continuous basis, ensuring completion of any statutory and mandatory training as required. 2.Participate in in-service training and seminars as appropriate. 3.Act as role model to other Nursing Assistants, Student Nurses and other staff asappropriate. 4.Support Band 2 staff and other junior learners/apprentices. 5participate in training to develop competence specific to the clinical area, forexample:CannulationPhlebotomyECG recordingBlood sugar monitoring Health, Safety and Security: 1. To adhere to Trust policy and infection control principles and standards to minimise patient risk and ensure high quality patient care. 2. Undertake appropriate training and practice to ensure you have the right skills and are competent. 3. Ensure high cleaning standards to prevent infection and increase patients confidence. 4. The post holder is required to familiarise him/herself with and comply with the Trusts policies and procedures. 5. The post holder must at all times respect patient confidentiality and in particular the confidentiality of electronically stored personal data in line with the requirements of the Data Protection Act (1998), the Caldicott principles and the common law duty of confidentiality. 6. The post holder must follow the record keeping guidelines established by the Trust to ensure compliance with the Freedom of Information Act 2000. 7. The post holder must be aware of individual responsibilities under the Health & Safety at Work Act and identify and report as necessary any untoward accident, incident or potentially hazardous environment. 8. When moving people and goods, the post holder must complete the relevant training as appropriate to the action, e.g. use of hoists. 9. Assist with the safe-keeping of patients property and valuables, ensuring that the appropriate paperwork is completed. 10. Assist with the obtaining, maintenance, cleaning and storage of equipment. 11. Report all faults and ensure that these are logged, reported, recorded and actioned as appropriate. 12. Ensure clean and dirty laundry is stored appropriately. 13. Understand and adhere to Trust policy in relation to: Fire and evacuation procedures Health and Safety at work Food Hygiene Complaints procedure Control of infection Maintenance of patient confidentiality Resuscitation Equal opportunities Data protection Uniform policy Safeguarding vulnerable adults Safeguarding children Quality: 1. Participate in reviews of the clinical service and actions to improve care quality. The list of responsibilities above, are key primary requirements for the role, however, additional duties may be required to ensure patient and employee safety is met

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Professional at all times Able to keep and portray a professional manner with staff and customers. Level of concentration Be precise and accurate with information provided Printing , scanning and uploading documents into EPR Book appointments in EPR and check in/out. Booking, cancelling, and rescheduling general clinics for the clinical team. Dealing with incoming post and phone calls requiring administrative support for patients, staff and external organisations promptly and efficiently.

Accurately transcribe from specified digital software, outpatient clinical correspondence to be of a high standard within specified timescales. Be the Reconstruction Surgery Coordinator and the Polytrauma Rehabilitation Clinic Coordinator Be able to use your judgement and initiative to prioritise requests within defined guidelines. Ability to deal with sensitive information with respect and in a confidential manner. Confidently liaise with other departments, GPs, external Trusts and patients to ensure smoothness and timely transition for the patient on their journey through the hospital. Undertake specific duties in accordance with Trust policies and procedures to facilitate the patient pathway. Ensure that the patient RTT data is accurate at all times. Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique requirements such as specialist services. Provide cover and work with colleagues and as a Team during times of annual leave and sickness. Promote an open and friendly working environment. Adhere to the Trust Values, Policies and Procedures relevant to your post.

Qualifications Essential criteria Nursing Diploma NMC Pin Desirable criteria Mentor Qualification Leadership Qualification Knowledge & Experience Essential criteria Previous Healthcare Experience Commitment to continuing professional development; with an enthusiasm for learning Desirable criteria Evidence of post-registration qualification/education to diploma/degree level Awareness and understanding of current issues within nursing, midwifery and the wider NHS Skills Essential criteria The ability to communicate with patients and their families/carers To demonstrate accuracy and clarity in verbal, written and electronic communication; and appropriate information storage The ability to make judgments on problems requiring investigation, analysis e.g., assessment of patient condition, suitability for discharge Able to assess, plan, implement and evaluate clinical care