Total 7,431 Junior Executive level Health / Beauty / Fitness job vacancies

• Participate as a member of the mental health multidisciplinary team that coordinates care for Soldiers.
• Collaborate with mental health providers, other appropriate providers, soldiers, other case managers, and with any other appropriate multidisciplinary team members to ensure appropriate utilization of mental health care resources.
• Facilitate psycho-educational and/or support groups as needed.
• Maintain ongoing comprehensive supportive care with identified high-risk soldiers during treatment.
• Perform direct patient support.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Nursing Assistant - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Nursing-Assistant-Career-Flyer.pdf

The primary duties of the Nursing Assistant may vary by assignment. Duties may include, but are not limited to the following:

• Works directly with patients and observes them on a 1:1 basis in an inpatient setting on a unit.
• Assisting in the care of medical and surgical patients by supporting patient activities for daily living (ADLs).
• Report changes in patient's condition to the registered nurse, as well as the patient's acceptance and response to nursing care.
• Operating equipment (Vital sign machines, EKGs, Bladder Scans, etc.).
• Establishes therapeutic relationships with patient and families.
• Perform procedures such as venipuncture, finger sticks, and wound dressings.
• Monitor and chart patient status in compliance with applicable laws and local policies, and properly report any abnormal findings to designated Nurse or Medical staff.
• Submits work orders for broken equipment, and properly stores and cleans equipment.
• Contributes to a safe, clean, and therapeutic environment for patients and staff by cleaning equipment, furniture, appliances, and patient care areas.
• Communicates with patient and family members about care, and ensure all communications comply with HIPAA and applicable laws and regulations.
• Collecting and transporting patient specimens for the laboratory.
• Completes hazardous items checks of unit, patients, and their belongings.
• Understands and uses proper medical terminology.
• Transporting patients to other areas of the hospital and returns to proper unit bed.
• Leads by example in defining a customer service culture to ensure that all patients are treated with respect and civility
• Other duties as assigned.

The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program. The coordination of transportation function is multi-faceted and diverse. The three major areas of responsibility are:

1. Scheduling, Data Collection, & Tracking Support;
2. Consult Management responsibilities;
3. Program Support responsibilities. The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation.

• Performs work involving consult management, appointment scheduling and admissions scheduling.
• Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Performs a basic analysis of the data and generates a variety of reports.
• Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
• Enters pertinent information into an automated tracking system.
• Coordinates service practices that decrease waits and delays for patients in all specialty areas.
• Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program.
• Planning responsibilities require consideration of support services e.g., systems management, operations, workload forecasting, review, and reporting of data/statistical results of program/project studies, vehicle maintenance and repair, etc.
• Coordinates the day-to-day operation of VTS program flow, processes, and functions.
• Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
• Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.
• Performs other related duties as assigned.

• This position is in the Competitive Service.
• This position is a AFGE Bargaining Unit position.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.
• Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by locality-based comparability pay.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Lead AMSA is responsible for the coordination of AMSA assignments and workflow found in the Care in the Community (CITC) unit. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources. Incumbent intervenes to resolve difficult problems and diffuses potential dissatisfaction with VA services. Serves as technical advisor and liaison with contacts at all levels. Incumbent must be thoroughly versed in and be able to explain complex regulations and eligibility criteria concerning veteran entitlements and VA benefits, priorities for care, access to care and advanced clinic access. Incumbent plays a significant role in determining the perceptions veterans have concerning quality of VA services and of their individual treatment by VA health care providers. A high degree of tact, professionalism, and diplomacy must be used when dealing with veterans who may have multiple health problems and may be frustrated with the diagnostic process.

Work Schedule: Monday - Friday - 8 AM - 4:30 PM
Compressed/Flexible:Not Authorized
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Telework: Authorized
Virtual: This is not a virtual position.
Functional Statement #: 00000
Permanent Change of Station (PCS): Not Authorized

Duties and responsibilities for this position include, but not limited to the following:

• Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Perform a basic analysis of the data and generates a variety of reports.
• Collate in-coming data from a variety of sources. Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
• Enter pertinent information into an automated tracking system.
• Receive DSS extracts to verify that the workload being captured in DSS is correct.
• Maintain automated system of program- specific data to track items such as service project milestones, progress reports, clinic trends, program trends, performance measures, compliance strategies, etc.
• Interact with various other transportation services such as Emergency Medical Service (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW) etc., and other transportation providers.
• Coordinate service practices that decrease waits and delays for patients in all specialty areas.
• Plan consult processing flow to ensure veterans receive consultation services in a timely manner.
• Utilize the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Provide procedural support in administering quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record, to include internal consultation processes.
• Coordinate service practices that decrease waits and delays for patients in all specialty areas.
• Plan consult processing flow ,to ensure veterans receive consultation services in a timely manner.

The position serves as the Lead Advanced Medical Support Assistant in the VA New England VISN 1 VA Medical Center. S/He uses initiative in completing recurring assignments independently and without specific instructions, but refers deviations, problems and unfamiliar situations to the supervisor for assistance. Duties include but not limited to:

• Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met.
• Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit.
• Monitors clinic's Access to care.
• Monitors ICB usage ensuring insurance is collected at time of appointments and captured appropriately by the incumbent and other scheduling staff.
• Keeps abreast of rapidly changing regulations, directives, software patches, programs, and processes involved in the delivery of the healthcare benefits package.
• Assists with the clean-up of the EARR (Encounter Action Required Report) and delinquent recall report; supports clinics regarding utilization and clinic profile management i.e. set-up of clinic grids, cancel and restore clinics.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Prepares correspondence and memos as needed.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the executive suite.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.

• Veterans' preference does not apply for internal agency employees.
• Applicants must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is a LIUNA Bargaining Unit position.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• This position is in the Excepted Service.

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be November 29, 2024 with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant (MSA) performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting within the Office of Community Care Call Center including but not limited to:

• Interfaces with personal computer (PC) applications, including a digital phone system as well as VISTA/CPRS, HSRM Consult Tracking Manager and Consult Toolbox in line with VHA Care
• Provides customer service to include answering phone calls
• Determines and verifies eligibility
• Explains the requirements for medical care through the VA Medical Center
• Advises clinical staff on current administrative processes.
• Answers phones, relays messages to appropriate staff inside or outside of the office
• Schedules appointments
• Interprets and verifies provider orders in accordance with VHA national scheduling guidelines.
• Schedules, cancels, re-schedules [patient] appointments and/or consults;
• Confirms care, requests patient records, enters no-show information; monitors [appointment requests from multiple] electronic sources;
• Participates in huddles with other MSAs and/or clinic staff to determine the daily needs of the office
• Monitors community appointments [in] areas of responsibility
• Maintains computerized medical record in an up-to-date manner according to pre-established policy.
• Resolves patient complaints whenever possible.

Administrative Support (includes but not limited to):

Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.

Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.

Completes the Daily Activity Reports.

Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.

Oversees the sale of retail items associated with activities.

Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.

Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.

Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to):

Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.

Conducts instructional classes in the assigned recreational area.

Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.

Demonstrates procedures common to the activities and instructs in the use of related equipment.

Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events.

Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to):

Ensures facility and sporting fields are open and/or closed at the posted time. Monitors and checks the security of premises.

Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.

Ensures athletic playing surfaces are properly maintained, safe, and ready for play.

Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).

Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.

Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

Duties of this position include, but are not limited to:

• Assists in development, coordination, and implementation of B2B initiatives aimed at improving Veterans services and fostering partnerships with external organizations.
• Oversees vendor relationships and manages supplier contracts while evaluating price, quality, service, reliability.
• Responsible for identifying and maximizing opportunities with internal VA entities and act as the primary point of contact to address inquiries and provide timely assistance.
• Collaborate with the Marketing Department to source compelling product for various customers.
• Mange program related documentation, maintain data bases, and ensure the time processing of reports, invoices, and other essential records.
• Ensure compliance with government funds, promotional funds, and incentive awards.
• Oversees the Order Management System, ensuring accurate entry of UPCs, vendor information, product descriptions, and cost and selling prices.

The VA Eastern Kansas Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

Advanced Medical Support Assistants at this level provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Assignments at this level include, but are not limited to:

• Utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
• Develops and/or maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).
• Processes incoming patient secure messaging through My Healthy Vet and coordinates with care team as appropriate.
• Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
• Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Identifies incomplete encounters and communicates findings to providers as needed.
• Assists the team to reinforce the plan of care and self-help solutions.
• Enters appropriate information into the electronic record.
• Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure
• Manages patient systems to verify and validate accuracy and resolve issues.
• Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment
• Informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community).

The VA Eastern Kansas Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

Advanced Medical Support Assistants at this level provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Assignments at this level include, but are not limited to:

• Utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
• Develops and/or maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).
• Processes incoming patient secure messaging through My Healthy Vet and coordinates with care team as appropriate.
• Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
• Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Identifies incomplete encounters and communicates findings to providers as needed.
• Assists the team to reinforce the plan of care and self-help solutions.
• Enters appropriate information into the electronic record.
• Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure
• Manages patient systems to verify and validate accuracy and resolve issues.
• Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment
• Informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community).

The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Major duties include, but are not limited to:

• Assµring coverage of all areas of responsibility
• Conducting ongoing reviews to ensure quality of work
• Ensuring accurate and timely scheduling of appointments
• Providing guidance to employees to include changes in policies and procedures
• Distributing and balancing workload
• Creating and maintaining employee work schedules
• Orienting and providing on-the-job training for new and current employees
• Ensuring all training requirements are met
• Organizing the work structure of his/her assigned areas
• Acting as liaison between MSA and other employees in order to resolve day to day conflicts.

TIME LIMITED POSITION: This is a time-limited position, not-to-exceed 1 year from the date of appointment.

Major duties include but are not limited to:

• Ensure the facility successfully meets all nationally mandated goals for the Connected Health Program.
• Monitor goals/activity status for the local My HealtheVet (MHV) program.
• Manage communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication.
• Assist in the development of documentation of MHV internal and control policies and procedures.
• Collect data to assist management with MHV operational decisions.
• Ensure initial and follow-up training/education for staff, patients, and Veteran Service Organizations.
• Identify significant changes in the way employees will integrate Connected Health programs into the fabric of VA care and the Patient Aligned Care Team.
• Manage multiple projects by planning and organizing activities for all Connected Health modalities.
• Develop and deliver presentations to all levels of the medical center/health care system, service organizations, and veterans, family members, and caregivers.
• Assist in the development of multimedia campaign materials.
• Perform other duties as assigned.

The Transportation Assistant will serve as Agency Organization Program Coordinator A/OPCfor the government charge card program. Incumbent serves as approver and is responsible for monthly reconciliation of their Centrally Billed Account (CBA) in accordance with regulations. A/OPC will review all unmatched transactions to determine if they match the bank transactions to the TMC transactions, traveler's name, obligation numbers, organization codes and organization name. Approver must select the appropriate status code for each transaction and submit the statement for certification. Reconciliation is necessary to guard against fraud, waste and abuse.

Major duties include but are not limited to:

• Serve as the point of contact and Subject Matter Expert (SME) for a wide range of travel related matters and VA Financial Policies and Procedures.
• Serve as approver and is responsible for monthly reconciliation of their Centrally Billed Account (CBA) in accordance with regulations.
• Monitor misuse of travel charge card
• Serve as liaison between the TMC and travelers in a permanent change of station (PCS)
• Prepare monthly reports for AFO and PENTAD leadership on past due transactions on a 30, 60, 90 days past due.
• Coordinate travel plans involving a combination of domestic and foreign travel with the contract travel service office and other appropriate offices.
• Arrange airfare, hotel and rental car reservations when applicable; determine general travel and per diem costs, and actual subsistence expenses.
• Receiving invoices for payment of transportation services and submitting documents for payment.
• Assisting fellow team members during peak workload times and when there are staffing shortages.
• Performs other related duties as assigned.

Major duties include, but are not limited to:

• Organizes and plans activities and meetings for Whole Health including making travel arrangements for conferences and meetings for staff.
• Maintains confidentiality in communicating sensitive information and in
  handling confidential materials.
• Helps maintain cascade call list.
• Serves as Information Manager and PIV Pin Re-setter for Whole Health.
• Serves as education and assistant for computer related applications for staff.
• Initiate requests for purchase of supplies and equipment that are of special interest to this section.
• Serves as Records Liaison and timekeeper for Whole Health.
• Attends and records, finalizes and distributes the minute of professional staff meetings, committee meetings, and counseling sessions, etc.
• Tracks educational training to ensure mandatory training has been completed by Whole Health employees.
• Uploads Competency folders for all employees and keeps the records up to date.
• May help with outreach and tabling events as needed.
• Other duties as assigned.