Total 17,505 Junior Executive level Customer Service job vacancies

Job Description:

1. To handle sales and marketing of Medical Devices in the designated territory.
2. Generate new sales enquiries and expand market potential of Medical Devices.
3. Strengthen existing customer relationship and drive uptake of existing products.
4. Explore new potential area for business growth.
5. Maintain accurate records of leads, prospects, and interactions.
6. Prepare sales based-activity report, with targeted achievable sales forecast.
7. Conduct tele-marketing activities to qualify potential leads.
8. Execute call selling campaigns aimed at promoting products and converting leads into valuable sales opportunities.
9. Collaborate in crafting marketing collateral, presentations, and sales materials to booster sales initiatives.

Job Requirements:

1. Bachelor’s degree in biomedical, pharmacy, science, marketing, or related field.
2. Required language (s): Bahasa Malaysia, English
3. Good communication skills, self-motivated and able to work independently.
4. Fresh graduates are encouraged to apply.

Benefits: Medical benefits, medical insurance allowance, sales incentive, travel allowance, phone allowance, parking benefits and yearly & special bonus, career advancement opportunities, company incentive trip

• Medical benefits
• Medical insurance allowance
• Sales incentive
• Travel allowance
• Phone allowance
• Parking benefits
• Yearly & special bonus
• Career advancement opportunities
• Company incentive trip

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment.

• Maintenance of Ecommerce database (pricing, description, specification, images)
• Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.
• Prepare campaign launches & activations through new product images/inventory for uploading, price changes
• Assist in Live sale preparation & after sale event/campaign summary report
• Monitor stores arrangement for online orders
• Order processing & info dissemination for fulfilment support
• Coach the team for service performance
• Manage timelines in terms of ecommerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations)
• Good understanding of ecommerce process flow and customer expectations
• Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations
• Order fulfilment support (To allocate orders to various outlets with available inventory to support fulfilment) 
• Other backend supports roles
• Monitoring retail gold price and keep update the selling price in every platform.
• Execute activities driven by data analytics
• Implement preventive and corrective measures of disaster recovery plan.
• Track and report business outcome of data-driven insights.
• Any other tasks as assigned.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

幫助台支援工程師

幫助台支援工程師，負責為客戶提供有關硬體、系統和網路基礎設施以及各種 IT 相關問題的維護、技術援助和支援。主要目標是透過排除問題、提供及時解決方案和保持用戶滿意度來確保無縫操作。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷

• 具備擔任技術支援職位或類似職位的豐富經驗

• 對 IT 基礎架構有深入了解，包括硬體、軟體、網路和作業系統 • 熟練解決常見技術問題

• 優秀的溝通與人際溝通能力

• 能夠在快節奏的環境中獨立和協作工作

• 以客戶為導向，專注於提供高品質的支援服務 • 擁有專業認證者優先

• 至少 1 年維護及管理相關硬體的工作經驗

職責：

• 透過電話、電子郵件或票務系統等多種管道及時回覆用戶詢問

• 診斷並解決技術硬體和軟體問題，包括桌上型電腦、筆記型電腦、伺服器、儲存、網路設備、備份等

• 為用戶提供禮貌和專業的幫助，確保積極的支持體驗 • 用用戶友好的語言向非技術人員清楚地傳達技術解決方案 • 跟進用戶，確保問題得到滿意解決並保持高水平的用戶滿意度

• 根據需要與供應商協調硬體維修和保固支援 • 為客戶 IT 基礎設施提供定期預防性維護，以確保系統和網路正常運行

工作時間：

• 週一至週五，上午 8:30 至下午 6:00

• 週末及公眾假期待命

益處：

• 津貼和索賠

• 在職訓練和認證

• EPF 與 SOCSO

• 保險

1. Technical school or college graduate with certificate/diploma in

• Mechanical engineering
• Electrical engineering

1. Able to communicate well in BM or English
2. Male preferred
3. Able to travel frequently and be short term out stationed

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB DESCRIPTION

• Process incoming orders for customized furniture projects accurately and efficiently.
• Review order details, specifications, and customer requirements to ensure clarity and accuracy.
• Communicate with sales personnel and/or clients to clarify any discrepancies or gather additional information related to their orders to ensure order accuracy.
• Coordinate with the production team to schedule and prioritize orders based on deadlines and capacity.
• Monitor order progress and address any issues or delays that may arise.
• Liaise with internal departments, such as design, production, and logistics, to ensure smooth order execution.
• Maintain accurate records of all orders, including relevant documents and communication.
• Provide timely updates to sales personnel, and/or clients on the status of their orders and resolve any inquiries or concerns they may have.

JOB REQUIREMENTS:

• Minimum high school diploma or equivalent, with a preference for a diploma or degree in in furniture design or related field.
• Ability to read and write Mandarin is an added advantage.
• Proficiency in using order management software and other relevant computer programs
• Strong attention to detail and ability to accurately process customer orders.
• Familiarity with customized furniture manufacturing processes and materials.
• Ability to work collaboratively with different teams, including sales, production, and logistics
• Strong problem-solving skills and ability to resolve customer issues or inquiries related to order processing
• Ability to work under pressure and meet deadlines.
• Strong customer service orientation and commitment to ensuring customer satisfaction.

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development

Customer Care Executive

Responsibilities:

• • To attend to customers' complaints /feedback and to ensure the complaints are resolved professionally in compliance with company service standard.
  • To follow up on defect rectification progress and work closely with Technical Team for dispute resolution.
  • To submit critical defects progress report in a timely manner to Technical Team for investigation and rectification.
  • To propose an appropriate solution and provide them regular feedback for their continuous product quality improvement.
  • To ensure compliance to regulatory and internal SOP.
  • To perform other ad-hoc duties as assigned by the superior.
  • Perform any other ad-hoc tasks as maybe assigned by the superior or Company.

Requirements:

• • Candidate must possess at least SPM or equivalent
  • At least 1 year (s) of experience in customer service preferable in property development industry.
  • Able to speak in Malay/English, Mandarin will be an added advantage.
  • Computer literate and knowledge in Microsoft Office. (Word and Excel)
  • High proficiency in written and verbal communication skills.
  • Knowledge of building defect and able to work under pressure
  • Able to work on weekends and public holidays.
  • Possess own transport and willing to travel.
  • Strong communication and interpersonal skill with positive attitude
  • Applicant must be willing to base in Serkam, Melaka.

Perks & Benefits

• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Paid training and development

Job Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Job Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field.

Job Scopes :

• To assist marketing team making phone call to check on status of project

• Maintain proper filing of documents for record keeping

• To assist in the preparation of letters (formal and informal) and other necessary correspondence for the business to all clients.

• Able to handle main task independently

• Provide general administrative supports

• Assist in preparing sample for marketing department

• Perform ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree holder

• Highly committed, responsible and punctual.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Job Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field.

職責：

• 高效接聽所有來電。
• 處理客戶的詢問和銷售相關活動。
• 處理所有銷售發票的資料輸入。
• 提供良好的客戶服務並接待銷售櫃檯的直接顧客。
• 參加主管不時指派的任何其他工作。

要求：

• 擁有最少。 SPM 資格或同等資格。
• 擁有至少 1 年客戶服務或文書工作經驗。
• 能說英語、國語和普通話。
• 良好的溝通技巧，能夠處理客戶詢問的來電。
• 懂電腦（excel 和 word）。
• 保健產品知識和美容產品經驗將是一個額外的優勢。

津貼和福利

• 員工股權
• 開放文化
• 個人發展機會

Responsibilities:

• To attend all incoming calls efficiently.
• Attending to customers' enquiries and sales related activities.
• To handle data entry for all sales invoices.
• To provide good customer service and attend walk-in customers at the sales counter.
• To attend any other job that assigned by the supervisor from time to time.

Requirements:

• Possess min. SPM qualification or equivalent.
• Have at least of 1 year working experience in either customer service or clerical duties.
• Able to speak English, BM and Mandarin.
• Good communication skills in handling incoming calls from customer enquiries.
• Computer literate (excel & word).
• Product knowledge in health care and beauty products experience will be an added advantage.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

Job Highlights

• Competitive Salary Package
• Incentive

Main Purpose of Job:

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Description:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder.
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Additional Information:

• Working Day: Monday - Saturday (6-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
• Working Time: 9 a.m. - 6 p.m.
• Incentive provided if meet KPI

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance