Total 2,000 Junior Executive level Information Technology job vacancies

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Responsibilities:

• To plan, execute sales strategies to meet business objective.
• To develop new business opportunities, and maintain good business relationship with new and existing customers.
• Manage project delivery in aspect of confirmation, shipment, delivery, installation and hand over.
• Understand prospect requirement & able to formulate solutions with assistance of solution team.
• Work with solution /technical team in preparing proposal, solution tender, presentation and attending commercial negotiations with the customers.
• To maintain corporate relationship with customers, buyers, partners and internal support team.

Requirements:

• Preferably a diploma or degree in Business Administration/Marketing/Information Technology or equivalent;
• Preferably 1 – 3 years sales track record in technology sales, preferably in area of IT related solution.
• Strong interest in business and meeting people, able to work with people at all level.
• With right attitudes with strong excellent communication, verbal presentation, and negotiation skills; Including in area of reporting and paperwork handling.
• Customer-driven, results-oriented, persistent, proactive, disciplined, hardworking and able to perform under timeline pressure.
• Willing to spend explore on business opportunity and enjoy continuous learning experience.
• Fresh graduates who have interest to develop Technology /Project sales as a career are encouraged to apply

Perks & Benefits

• Plus attractive commission scheme
• Transport Allowance
• Insurance and medical coverage
• Exemplary skill enhancement via technology and business training.

Job Scope:

- Drive the sales to achieve the individual sales target.

- Handle key accounts as assigned by Project Sales Manager.

- Provide the ICT quotations or any required information.

- Find new clients or new opportunities for ICT sales.

- Maintain contact with key clients to ensure high levels high levels of client satisfaction.

- Receives and resolves customer complaints and problems in a timely manner .

- Provide a weekly sales pipelines update to Sales Manager.

- Proactively establish and maintain relationships with all client.

- Archive sales certification in each respective band requirement.

- Familiar with sales cycle such as costing, PR and project kick off, deployment & management.

Requirement:

- Candidate must possess at least a bachelor’s degree in business admin or computer science/information with 1 year of projects experience.

- Positive attitude with a strong business mentality that enables you to be creative, resourceful and deliver results.

- Interactive and flexible communications & interpersonal skills.

- Passionate in people communication and ICT solution.

- Willing to travel within or out of Malaysia.

- Self-motivated and discipline.

Salary / Benefits:

- Salary depending on experience and qualification.

- Allowance and claims.

- Routine sales and technical training on ICT solution.

- Medical card, Insurance coverage & Socso is provided.

- Commission or group performance-based bonus.

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

職責：

• 規劃、執行銷售策略以實現業務目標。
• 開發新的商機，並與新舊客戶保持良好的業務關係。
• 從確認、出貨、交付、安裝、移交等方面管理專案交付。
• 了解潛在客戶需求並能夠在解決方案團隊的協助下制定解決方案。
• 與解決方案/技術團隊合作準備提案、解決方案招標、演示並參與與客戶的商業談判。
• 維護與客戶、買家、合作夥伴和內部支援團隊的公司關係。

要求：

• 最好有工商管理/行銷/資訊科技文憑或學位或同等學歷；
• 最好有 1 – 3 年的技術銷售記錄，最好是 IT 相關解決方案領域的銷售記錄。
• 對商業和與人交往有濃厚的興趣，能夠與各個層級的人合作。
• 態度端正，具有良好的溝通、口頭表達和談判技巧；包括報告和文書處理領域。
• 以客戶為導向，以結果為導向，堅持不懈，積極主動，遵守紀律，勤奮，能夠在時間壓力下執行任務。
• 願意花費精力探索商業機會並享受持續學習的經驗。
• 鼓勵有興趣發展技術/計畫銷售作為職業的應屆畢業生申請

津貼和福利

• 加上有吸引力的佣金計劃
• 交通津貼
• 保險和醫療保險
• 透過技術和業務培訓提高技能的典範。

Responsibilities:

• To plan, execute sales strategies to meet business objective.
• To develop new business opportunities, and maintain good business relationship with new and existing customers.
• Manage project delivery in aspect of confirmation, shipment, delivery, installation and hand over.
• Understand prospect requirement & able to formulate solutions with assistance of solution team.
• Work with solution /technical team in preparing proposal, solution tender, presentation and attending commercial negotiations with the customers.
• To maintain corporate relationship with customers, buyers, partners and internal support team.

Requirements:

• Preferably a diploma or degree in Business Administration/Marketing/Information Technology or equivalent;
• Preferably 1 – 3 years sales track record in technology sales, preferably in area of IT related solution.
• Strong interest in business and meeting people, able to work with people at all level.
• With right attitudes with strong excellent communication, verbal presentation, and negotiation skills; Including in area of reporting and paperwork handling.
• Customer-driven, results-oriented, persistent, proactive, disciplined, hardworking and able to perform under timeline pressure.
• Willing to spend explore on business opportunity and enjoy continuous learning experience.
• Fresh graduates who have interest to develop Technology /Project sales as a career are encouraged to apply

Perks & Benefits

• Plus attractive commission scheme
• Transport Allowance
• Insurance and medical coverage
• Exemplary skill enhancement via technology and business training.

Job Brief

We are looking for a System Engineer to join our team on a shift basis to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You have to demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. You will work in a shift rotation model to ensure 24/7 operational efficiency and support, keeping our systems running smoothly and securely.

Responsibilities

• Manage and monitor all installed systems and infrastructure

• Install, configure, test and maintain operating systems, application software and system management tools

• Proactively ensure the highest levels of systems and infrastructure availability

• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

• Maintain security, backup, and redundancy strategies

• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

• Participate in the design of information and operational support systems

• Provide 2nd and 3rd level support

• Liaise with vendors and other IT personnel for problem resolution

•Ensure round-the-clock monitoring of systems and infrastructure, identifying and resolving issues promptly during your assigned shift.

•Provide system support to team members and users during your shift, including troubleshooting and guidance.

Requirements and skills

• BS/MS degree in Computer Science, Information Technology, Engineering or a related subject

• Experience in installing, configuring and troubleshooting UNIX/Linux based environments.

• Experience in installing, configuring and maintaining infrastructure servers (e.g.,DNS, SMTP, NTP, LDAP)

• Experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, NGINX)

• Have knowledge in the administration and performance tuning of RDBMS (e.g., MySQL/MariaDB, Oracle, MSSQL)

• Cloud experience, preferably in Azure

• Experience with virtualization and containerization (e.g., VMware, KVM, Redhat Virtulization, Docker, Kubernetes)

• Experience with monitoring systems (e.g., Nagios, Prometheus, Grafana)

• Have knowledge or experience working with NAS Storage

• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)

• Solid networking knowledge (OSI network layers, TCP/IP)

• The position requires working in shifts, including night shifts, weekends, and holidays depending on the shift rotation.

•Shift schedules are designed to ensure 24/7 system support, which may include rotating shifts or fixed hours as per business needs.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

1. Project Management and Coordination:
   1. Assisting with project management.
   2. Leading the creation of project plans.
   3. Reviewing progress of projects and recommending improvement strategies.
   4. Interacting regularly with program sponsors, stakeholders, and project/program teams.
   5. Resolving technical/personnel conflicts and mitigating technical risks within projects.
2. Site Supervision and Quality Control:
   1. Assisting immediate superior to control daily works on site.
   2. Ensuring all PABX-related works are carried out in accordance with drawings, specifications, procedures, and instructions.
   3. Ensuring engineers control and monitor works to achieve required quality.
   4. Ensuring engineers control and monitor works to meet completion targeted time frame.
   5. Supervising, training, and controlling PABX engineers.
3. Technical Support and Documentation:
   1. Assisting engineers in the installation, commissioning, and maintenance of PABX equipment.
   2. Attending site installation works and coordinating team onsite.
   3. Providing technical support to internal and external customers related to PABX systems.
   4. Developing and maintaining helpdesk standard operating procedure (SOP) and documentation.
4. Client Relations and Pre-Sales:
   1. Assisting with Pre-Sales works and proposals related to PABX systems.
   2. Delivering presentations and demonstrations to prospective and current clients regarding PABX solutions.
   3. Liaising with product/service developers to gain in-depth knowledge for customer relation purposes in the context of PABX systems.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal development opportunities
• Paid training and development

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

職位簡介

我們正在尋找一名系統工程師輪班加入我們的團隊，以幫助建置、維護和排除我們快速擴展的基礎設施的故障。您必須展現精湛的技術能力，提供關鍵任務基礎架構並確保最高水準的可用性、效能和安全性。您將採用輪班模式工作，以確保 24/7 的營運效率和支持，並保持我們的系統平穩、安全地運作。

職責

• 管理和監控所有已安裝的系統和基礎設施

• 安裝、設定、測試和維護作業系統、應用軟體和系統管理工具

• 主動確保最高水準的系統和基礎設施可用性

• 監控和測試應用程式效能是否存在潛在瓶頸，確定可能的解決方案，並與開發人員合作實施這些修復

• 維護安全、備份和冗餘策略

• 編寫和維護自訂腳本以提高系統效率並減少任何任務的人工幹預時間

• 參與資訊與營運支援系統的設計

• 提供二級和三級支持

• 與供應商和其他 IT 人員聯絡以解決問題

•確保對系統和基礎設施進行全天候監控，在指定的輪班期間及時識別和解決問題。

•在輪班期間為團隊成員和使用者提供系統支持，包括故障排除和指導。

要求和技能

• 電腦科學、資訊科技、工程或相關學科的學士/碩士學位

• 具備基於UNIX/Linux 的環境的安裝、設定和故障排除經驗。

• 安裝、設定和維護基礎設施伺服器（例如DNS、SMTP、NTP、LDAP）的經驗

• 應用程式堆疊的管理和效能調優經驗（例如，Tomcat、JBoss、Apache、NGINX）

• 具備RDBMS 管理和效能調校方面的知識（例如MySQL/MariaDB、Oracle、MSSQL）

• 雲端體驗，最好是在 Azure 中

• 虛擬化和容器化經驗（例如VMware、KVM、Redhat Virtulization、Docker、Kubernetes）

• 監控系統經驗（例如Nagios、Prometheus、Grafana）

• 擁有使用 NAS 儲存的知識或經驗

• 紮實的腳本技能（例如，shell 腳本、Perl、Ruby、Python）

• 紮實的網路知識（OSI 網路層、TCP/IP）

•該職位需要輪班工作，包括夜班、週末和假日，具體取決於輪班輪班。

• 輪班安排旨在確保 24/7 系統支持，其中可能包括根據業務需求進行輪班或固定工作時間。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

We are supplying, fabricating and installation of structural steel. They have been in business for many years and due to a large increase are now looking for a structural steel drafter  

Software used is TEKLA Structures or AUTOCAD software.

The right candidate will be able to understand and read engineering drawings will have experience working on residential projects for steel erection and or Industrial, commercial.

Responsibilities :-

• Ability to interpret architectural / engineers documents and translate those requirements to detailed drawings
• A sound knowledge of the building / commercial and industrial practices is essential
• Cad ( Version 2000 or better ) knowledge of Tekla Structures software.
• Detailing of connections for beams, columns, bracing and other steel elements and determine belting
• Sound knowledge of requirement of steel erector’s requirements for layout details
• Produce detailed product listings and spreadsheets within Tekla Structures
• Describe weld types and procedures and apply weld symbols on drawings

Requirements :-

• Proven work experience as a Drafter or similar role.
• Hands-on experience with TEKLA structures & AUTOCAD software.
• Ability to meet deadlines.
• *** REMARKS: Kindly send one sample of your drafted fabricate drawing (in pdf file) to us together with your resume.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Free parking

1. 專案管理和協調：
   1. 協助專案管理。
   2. 領導制定專案計劃。
   3. 審查專案進度並提出改進策略。
   4. 定期與專案發起人、利害關係人和專案/專案團隊互動。
   5. 解決專案內的技術/人員衝突並降低技術風險。
2. 現場監督和品質控制：
   1. 協助直屬上級掌控現場日常工作。
   2. 確保所有 PABX 相關工作均依照圖面、規格、程序和說明進行。
   3. 確保工程師控制和監控工作以達到所需的品質。
   4. 確保工程師控制和監控工作以滿足完成目標時間範圍。
   5. 監督、訓練和控制 PABX 工程師。
3. 技術支援和文件：
   1. 協助工程師進行PABX設備的安裝、調試和維護。
   2. 參加現場安裝工作並現場協調團隊。
   3. 為內部和外部客戶提供與PABX系統相關的技術支援。
   4. 開發和維護幫助台標準作業程序 (SOP) 和文件。
4. 客戶關係和售前：
   1. 協助與 PABX 系統相關的售前工作和提案。
   2. 向潛在和當前客戶提供有關 PABX 解決方案的演示和演示。
   3. 與產品/服務開發人員聯絡，深入了解 PABX 系統中的客戶關係目的。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 個人發展機會
• 有薪培訓和發展

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job description:

Summary / Overall: Driving sales, managing client relationships, staying informed about market trends, and ensuring compliance while contributing to the overall growth and success of the company

• Developing and executing sales strategies to meet and exceed revenue targets. This involves identifying potential clients, pitching financial products or services, and closing deals.
• Building and maintaining strong relationships with clients by understanding their financial needs, providing guidance on suitable financial products or services, and offering ongoing support.
• Keeping accurate records of sales activities, preparing sales reports, and providing sales forecasts to management. Analyzing data to evaluate performance and identify areas for improvement.
• Leading the negotiation process and closing sales to achieve revenue targets.
• Ensuring high levels of customer satisfaction by addressing any issues or concerns promptly.
• Working to retain existing clients and fostering long-term relationships.

Job Requirement:

• At least Diploma or higher (Finance, marketing background would be preferable)
• Minimum of 2 years sales experience (Finance industry would be preferable)
• Strong communication and interpersonal skills; energetic and youthful.
• Independent and proactive in seeking external resources.
• Possess teamwork skills.

Preferences:

• Strong communication and writing skills in Mandarin is a must.
• Sales experience in the financial products or investment field.
• Available for immediate employment or a short notice period.
• Multilingual candidates will have a preference (e.g., Korea, Thai, Filipino).

Job Benefits

• Allowance: Dental, Vision, Medical Checkup, Parking
• Regular hours, Mondays - Fridays, 
• 13th Months Salary and KPI Bonus
• Young, Passionate & Friendly Working Environment
• Easy Access to Public Transport 4min to Bukit Bintang MRT SBK18A