Total 11,940 Senior Executive level Customer Service job vacancies

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Hebburn, Tyne and Wear area. You will be working for one of UK’s leading health care providers

A care home situated in a quiet residential area in Hebburn, provides the highest standard of residential, dementia and nursing dementia care to its residents

**To be considered for this position you must hold a QCF Level 2 in Health & Social Care and willing to work towards Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £12.25 per hour and the annual salary is £24,524.50 per annum. This exciting position is a permanent full time role for 38.5 hours a week working through night shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Generous holiday entitlement
• Ongoing personal development plan and career progression
• Company Pension Scheme
• Friendly Working Environment
• Free Enhanced DBS Check and uniform
• Excellent career development opportunities
• Full time and part time opportunities
• Discounts and benefits suited to your lifestyle

Reference ID: 6884
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

We have a new opportunity for a full-time Senior Social Worker in our Young Adults Team, working 37 hours a week. Our Young Adults Team consists of Social Workers and Adult Support Co-ordinators who collaborate closely in a highly supportive environment. The team is led by 4 Senior Social Workers and the Team Manager. Team members bring a wealth of experience and knowledge, supporting the professional development of newer members. Our team benefits from carefully managed caseloads that reflect their experience and skill set. There are numerous opportunities for joint working with various departments and provider services, ensuring that no two days are ever the same. There is always something new to learn! Our Young Adults Team operates countywide from Scott House in Huntingdon. In addition to offering remote working options, the team enjoys an office in the vibrant town of Huntingdon, with easy access to local shops, restaurants, and community facilities. The Young Adults Team support Adultsaged18-25yrs with a diagnosed learning disability who have an EHC Plan. We are looking for a dynamic, committed and passionate individual who is dedicated to improving the lives of young people.You will work alongside other professional colleagues to promote the principles of personalisation, encouraging independence, choice, and opportunities for young people to develop their independence for adulthood. Occasional out-of-county travel may be required. We are a fun, friendly, and supportive team that works together uniquely to improve the lives of the young people we support. For further information about this role,please contact Clare Stocks on 07747 790623. We review applications daily, so please do not delay your submission. This is a rolling advert and will close once we find a successful candidate. We are looking for exceptional Social Workers to join us on our journey. For an informal discussion about our vacancies, contact Bethon 01480 372 425 or e-mail welovesocialworkers@cambridgeshire.gov.uk. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to annual leave, sick pay, pension and mileage. A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family 6 days of protected time each year to support in maintaining your Continuous Professional Development A relocation package of up to £8,000 (eligibility applies) A pay progression scheme to enable you to accelerate through the pay grade as you gain experience and skills Scalable retention payments of up to £8,852over a 3 year period, starting after your first full year of employment, in specific teams Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth For more information and to see our other benefits, take a look at the benefits brochure attached to this advert. What will you be doing? Part of the role involves working alongside Childrens services with young people under 18 years to prepare them and their families for adulthood. You will support young adults through change, encourage progression, and acknowledge individual, family, and community strengths through a transforming lives approach. You will work alongside Adult Learning Disability services, particularly health colleagues, and closely with Education services. Legal and Court work is a core part of the senior role, particularly concerning MCA Dols. Senior Social Workers hold a small caseload and line manage 2-3 team members. Senior Social Workers also deputise for the Team Manager when needed. Knowledge and experience of working with people with a learning disability is desirable but not essential. Advanced working knowledge of the Care Act 2014 and Mental Capacity Act is important as well as direct experience in managing safeguarding and complex casework in previous roles. Line management and Court experience will be a significant advantage for the role, but working alongside 3 other experienced Senior Social Workers means there is scope for professional development in this area. About you We're looking for confident and dynamic individuals whoenjoy making a difference in theirlocal community, arecurious and spot things that others might not see, enjoysbuilding relationships and liketo explore possibilities. You must: Be aqualified Social Worker with a Social Work England registration Havethe ability towork from a variety of locations and travel countywide independently For a full list of the requirements of the role, please check out the Job Description andPerson Specification. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.If you dont meet every single requirement in the job role but think this could be you, please dont be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers

To lead and inspire the team to deliver a high quality and effective recovery service for service users and carers. To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent hospital admission for service users with the most complex and acute needs. To undertake and support the specialist ongoing assessment of physiological and/or psychological functioning for service users with the most complex and health and wellbeing needs. This may include: a. The use of standardised assessment tools, i.e. the Cluster Allocation Support Tool (CAST), KGV. b. The Recovery Star. c. History, strengths and aspirations. d. Mental state. e. Impact of culture and diversity. f. Functional needs. g. The needs of family and carer. h. Evaluation of risk. i. Physical health. j. Complicating factors. k. The interventions and treatments required to enable positive change. l. Social care needs. m. Safeguarding and public protection. n. Capacity under the Mental Capacity Act. To be responsible for, both individually and within the team, the development, delivery and review of comprehensive and complex treatment programmes using appropriate frameworks in line with evidence-based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required. Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users, also providing defined interventions to individuals on other workers caseloads. To plan, deliver, and evaluate defined advanced specialist therapeutic interventions within sphere of expertise, including to service users who maybe on other caseloads. This might include: a. Family intervention. b. Psychological therapies such as CBT. c. Medication management. d. Interventions under the Mental Health Act. To oversee and deliver a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user. To lead, in partnership with the team manager, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes. To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public. In collaboration with service users and carers, to be responsible, across the service for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate. To develop and maintain, good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates. Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolving difficult or complex issues for the benefit of service users/carer and the service. To represent the organisation in a range of settings, presenting, facilitating or explaining as appropriate and dealing with any questions or difficulties as they arise. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans. To support the team manager in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carer receive the appropriate level of service. To lead and promote a whole team approach within the service to ensure a shared ownership of the team caseload. To be responsible for regularly monitoring and evaluating treatment programmes for service users and carers, making appropriate clinical/practice decision in regard to ongoing needs, and offering supervision to others. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information. Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal. To provide a leadership role within the team, in the absence of the Team manager, providing cover for the manager and colleagues as required. To work with the Team Manager to ensure the continuing improvements to the service in line with organisational goals. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements. To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained. Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required. Work with the Team Manager to develop a culture that promotes equality and values diversity. Lead, practices which enable effective team working. To participate in on call rotas as required. To participate in local arrangements in order to ensure consistent care to service users across the local geography. Services Users and Carers. Team members across AWP services. Health and social care teams. Primary care. Third sector/voluntary agencies. Community groups and local authority provision. Other statutory agencies.

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients. Assist the Community Learning Disability Team in the management of staff, specifically through day to day operational and clinical management, where appropriate, contributing to staff appraisal and continuing professional development. Work with the Service Manager to deliver a service which is soundly evidence based, has a reputation for quality and ensures that all available resources are utilised and within budget. Be expected to work flexibly in a joint managerial and clinical role. For full details of the duties and criteria for the role please refer to the job description and person specification attached. Job description will be updated in due course.

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge.

Location: Units 3-4 Whitemyres Avenue, Aberdeen AB16 6HQ
Duration: Permanent, Full Time (Saturday AM on-call rota 1 out of 4)

This post is based in the Telecare Service which provides technology solutions, installation and review of users while meeting the needs of our vulnerable or elderly clients. You will assess users for equipment within their home environment and be installing / maintaining bespoke solutions, along with holding awareness sessions on the equipment with various staff groups.

Job Purpose:

You will assist in the day to day operation of the Telecare service contributing to the provision of a high standard of person centred care and support for service users throughout the city of Aberdeen.

Requirements

The post holder needs to hold as a minimum:

• Full driving licence.
• Extensive knowledge in the Electrical or Telecare field.
• Ability to move and handle items of equipment.

Responsibilities

The post holder will be expected to:

• Work in accordance with Adult and Public Protection principles and procedures.
• Adhere to the requirements of company policy and procedures and health and safety policies and legislation.
• Undertake equipment specific training.
• Undertake lifting and handling training
• Complete Customer Service training.
• Undertake the PDA in Telehealthcare

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

We have a new opportunity for a full-time Senior Social Worker in our Young Adult’s Team, working 37 hours a week.

Our Young Adults Team consists of Social Workers and Adult Support Co-ordinators who collaborate closely in a highly supportive environment. The team is led by 4 Senior Social Workers and the Team Manager. Team members bring a wealth of experience and knowledge, supporting the professional development of newer members. Our team benefits from carefully managed caseloads that reflect their experience and skill set. There are numerous opportunities for joint working with various departments and provider services, ensuring that no two days are ever the same. There is always something new to learn!

Our Young Adults Team operates countywide from Scott House in Huntingdon. In addition to offering remote working options, the team enjoys an office in the vibrant town of Huntingdon, with easy access to local shops, restaurants, and community facilities.

The Young Adults Team support Adults aged 18-25yrs with a diagnosed learning disability who have an EHC Plan. We are looking for a dynamic, committed and passionate individual who is dedicated to improving the lives of young people. You will work alongside other professional colleagues to promote the principles of personalisation, encouraging independence, choice, and opportunities for young people to develop their independence for adulthood. Occasional out-of-county travel may be required.

We are a fun, friendly, and supportive team that works together uniquely to improve the lives of the young people we support.

For further information about this role, please contact Clare Stocks on 07747 790623.

We review applications daily, so please do not delay your submission. This is a rolling advert and will close once we find a successful candidate.

We are looking for exceptional Social Workers to join us on our journey. For an informal discussion about our vacancies, contact Beth on 01480 372 425 or e-mail welovesocialworkers@cambridgeshire.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to annual leave, sick pay, pension and mileage.

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• 6 days of protected time each year to support in maintaining your Continuous Professional Development
• A relocation package of up to £8,000 (eligibility applies)
• A pay progression scheme to enable you to accelerate through the pay grade as you gain experience and skills
• Scalable retention payments of up to £8,852 over a 3 year period, starting after your first full year of employment, in specific teams
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth

For more information and to see our other benefits, take a look at the benefits brochure attached to this advert.

What will you be doing?

Part of the role involves working alongside Children’s services with young people under 18 years to prepare them and their families for adulthood. You will support young adults through change, encourage progression, and acknowledge individual, family, and community strengths through a transforming lives approach. You will work alongside Adult Learning Disability services, particularly health colleagues, and closely with Education services. Legal and Court work is a core part of the senior role, particularly concerning MCA Dols. Senior Social Workers hold a small caseload and line manage 2-3 team members. Senior Social Workers also deputise for the Team Manager when needed.

Knowledge and experience of working with people with a learning disability is desirable but not essential. Advanced working knowledge of the Care Act 2014 and Mental Capacity Act is important as well as direct experience in managing safeguarding and complex casework in previous roles. Line management and Court experience will be a significant advantage for the role, but working alongside 3 other experienced Senior Social Workers means there is scope for professional development in this area.

About you

We're looking for confident and dynamic individuals who enjoy making a difference in their local community, are curious and spot things that others might not see, enjoys building relationships and like to explore possibilities.

You must:

• Be a qualified Social Worker with a Social Work England registration
• Have the ability to work from a variety of locations and travel countywide independently

For a full list of the requirements of the role, please check out the Job Description and Person Specification.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Proud member of the Disability Confident employer scheme

Senior Service Lead Glasgow– 39 hours per week

£27,000 per annum

We are looking for a Senior Service Lead to join our friendly and welcoming team in Glasgow. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.

The Role

The role will be an even split between operational, administrative and staff management duties and undertaking the responsibilities of a Support Worker.

The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff.

Whilst on rota as a Support Worker you will provide support to our service users. You will help the people we support to live their life the way they want, ensuring they have choice and control over the planning and delivery of their support. You will enable them to reach their potential by providing both physical and emotional support along with encouraging them to develop positive relationships and engage with the community. You will be supporting individuals with a variety of needs: helping with finances, personal care, domestic tasks and medication.

It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have a highly effective and well informed workforce.

You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance, reviewing care plans regularly and auditing paperwork against high compliance standards. Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours and if successful provide inductions to equip them with a full understanding of the working environment and role expectations.

Please note the role will require you to be on call on a rota basis. An enhanced Adult PVG application will be required for successful applicants.

Qualifications and Experience


To be a registered member of the SSSC
Level 3 SQV in health and social care
Significant experience in the social care sector
Proven leadership and management experience
Applicants must be drivers with access to their own vehicle due to the large locality we cover


Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

enior Care Assistant (Relief) based at Chapel Fields, Frodsham

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours: Days or Nights

Relief - Various Hours per week available.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply please email or visit our website at mha.org.uk

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Located in Frodsham, Chapel Fields offers high-quality care for 70 residents, in a welcoming, supportive and friendly environment.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

We are seeking a tenacious and resilient Executive Support Administrator to provide high-level PA support to the Operations Director and administration support to the financial advisors. This is a hybrid role within a financial services firm based in Westerham.

If you thrive in a fast-paced environment, are highly organised with strong administrations skills and have experience in working within financial services; this is a fantastic opportunity to develop your career.

Key Responsibilities

• Provide PA support to the Operations Director, managing their diary and client appointments.
• Manage the Partner's inbox, including emails, delegated tasks, and deadlines.
• Deliver administrative support to the financial advisors.
• Manage client queries with effective communication and a professional approach.
• Prepare and maintain client files, ensuring compliance documentation is accurate and complete.
• Process applications with precision and oversee their timely completion with third parties.

Special Requirements

• Strong level of financial administration skills and experience within the financial services sector is essential.
• Knowledge of pensions and financial services.
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Experience with client management systems such as Salesforce is desirable.
• Strong written and verbal communication skills with the ability to interact with high-level clients and building strong relationships.
• Exceptional organisational skills with a keen eye for detail.
• Ability to handle multiple tasks, manage time effectively, and remain calm under pressure.

Benefits

• Salary: £30,000 to £35,000 dependant on experience, with discretionary bonus (up to 12% of basic salary).
• Hours: Monday to Friday, 9:00 AM - 5:00 PM (one hour paid lunch) Hybrid role.
• 22 days holiday, plus additional days for your birthday, Christmas shopping and office closure during Christmas and New Year. Regular company lunches and Christmas lunch.
• Free on-site parking.
• Nest pension scheme.
• Private medical cover starting from day one.
• Regular company lunches, including an annual Christmas lunch.

Please submit your CV (in Word) and email to Mandy: m.potton@newappointmentsgroup.co.uk

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

Twitter: @nagforjobs

Position: Executive Assistant

Location: Hybrid (2 days in office, 3 days remote)

Salary: £28,800

About the Role

We are seeking an experienced and organised Executive Assistant to support a director who operates across three sites. This role involves heavy taking minutes during meetings, diary management and liaising with key stakeholders.

Key Responsibilities

Minute Taking: Accurately record minutes during meetings and distribute them to relevant parties.

Diary Management: Efficiently manage the Director's schedule across multiple locations.

Report Preparation: Prepare monthly and quarterly reports, highlighting key discussions and actions.

GDPR Compliance: Ensure all activities adhere to GDPR regulations.

Stakeholder Liaison: Communicate effectively with various stakeholders and manage high-volume inbox with professionalism and efficiency.

Experience:

Must be a confident minute taker with at least 1 year experience!

Ability to work independently at a Board level, supporting an Executive Director.

Proven experience in diary management.

Strong understanding of GDPR compliance.

Excellent organisational skills and attention to detail.

Why Join Us?

As part of a small team of five Executive Assistants, you will play a crucial role in supporting our Executive Management Team. This position offers a unique opportunity to provide business support while enjoying the flexibility of a hybrid work environment. If you are looking for a rewarding position that allows you to contribute meaningfully, we would love to hear from you!

Please contact Shannon for more information 02921509900 - 3 For Shannon

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA documents for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 

• Lead case swarming and training sessions for frontline teams

• Willing to work in flexible and varying shift times, including weekends and evenings

EARN $70k-$80k pa Super Bonus | Neg Based on Experience
Join A Respected & Growing Business Advisory Based in Sydney
Future Practice Manager Opportunity | Training and Development


About The Company
Our client is a business advisory practice located in North Sydney. Specialising in financial strategy, with a major focus in supporting large scale operations, such as mergers, aquisitions, valuations and other corporate transactions. Their customers range from families and smaller businesses to large corporations.
About The Opportunity
Some of your responsibilities will include:

Greeting clients and managing messages
Handling correspondence and drafting letters to clients
Managing the diaries of three directors, & supporting a team of 11 staff
Dealing with various client statutory notices and drafting correspondence
Office management tasks such as payment of creditors and



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It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.  Meet some of our people and learn more about the Commission and our Regulatory Strategy on our
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Are you ready to join an innovative and fast-growing company that is transforming the pet care industry? We are seeking a passionate Graduate Customer Account Executive to help drive our global expansion. This newly created role offers an exciting opportunity to work alongside the National Business Manager, develop strong customer relationships, and contribute to the future of pet care. Key Responsibilities:

Build Relationships: Develop positive, long-lasting connections with key customer personnel to position us as the supplier of choice.
Sales Growth: Assist in creating and implementing customer plans, sales strategies, and promotional initiatives to meet volume, value, and profit targets.
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