Total 98 job vacancies by Apple South Asia Pte. Ltd.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team! In this role, as a NPI engineer you will be responsible for Project management and technical lead for new products and technology development.

Key Qualifications

• 3 to 5 years of experience in leading product development and qualification for module packages like camera, MEMs.
• Good project management skill and experience in leading multi-functional group
• Knowledge on assembly test process and equipment
• Clear and effective written and oral communication skill

Description

As the NPI Engineer, you will:

• Act as communication channel between internal stake holders and customers
• Manage project timeline, resources and logistics needs
• Manage direct and indirect BOM as needed by the project
• Lead project requirement and design reviews with multi-functional group
• Lead Tooling DFM with Process and Design Engineering teams
• Lead the review and consolidation of project builds results, postmortem analysis, improvement plan and insights
• Lead multi-functional engineering group on problem analysis and resolution
• Provide guidance and supervision to associate engineers

Education

Degree of Science in Engineering, Physics, Materials or equivalent

Job Summary

Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. Join Apple Services Engineering Cloud Service Infrastructure team, as a Site Reliability Engineering Manager, to help support and scale cloud services for millions of Apple users. This is a hands-on role, to establish SRE practices for a private cloud service, to accelerate our ability to reliably and consistently deliver thousands of applications. You will lead a team of Site Reliability Engineers who thrive in a fast-paced workplace, where drive and collaboration are the keys to success!

Key Qualifications

• 8+ years in critical, large scale distributed systems experience, combining Hardware, Operating Systems and Software
• 3+ years experience building and leading engineering teams; ideally SRE or Production Engineering
• Strong emphasis on SRE as an engineering subject area, with proficiency in at least in one of the following languages (Golang, Rust, Python, Swift)
• Understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts, with a keen eye for opportunities to eliminate toil by code and process improvements
• Superb interpersonal skills, capable of working with multi-functional technical and business teams and varying levels of management, influencing decision making

Description

The Apple Services Engineering Cloud Services SRE organization is looking for a strong, hands-on leader. The leader will lead a platform focused SRE team, and be responsible for the reliability of the platform. The platform serves workloads that provide our organization and our customers with their favorite applications, services, and tools. We are domain experts in fleet management, systems, and software engineering. We build automations, instrument reliability tools, and respond to alerts and incidents which may pose a risk to the reliability of the platform. Team’s focus is on infrastructure capabilities and processes, improving the reliability and efficiency of the systems, at scale. RESPONSIBILITIES INCLUDE:

• Act as the Service Owner, designing and mapping key performance indicators to achieve the organization’s mission
• Lead the definition of requirements, priorities and planning of engineering deliverables
• Implement structured engineering and operations processes
• Lead the team in daily agile SRE practices, ensuring proper team focus on priorities, achievements, and deliverables
• Optimize velocity and efficiency of delivery, and drive continuous improvement

Success depends on strong understanding of SRE principles and practices, combined with a track record of resolving issues in a live production environment, and implementing strategies to minimize them while driving clear action plans for the team. The successful candidate will be highly self-motivated with a passion for excellence, quality, and detail. As a leader, they are responsible for coaching and mentoring their team members, helping them achieve service goals, and build career paths in alignment. It’s imperative for the leader to empower their team by providing appropriate context and timely feedback. The leader will not only own the service, but will also collaborate with other teams within Apple. They will build trust with stakeholders and partner through diplomacy, discussion, and follow-through. This is a broad cross-organization role with high-visibility, collaborating with multiple teams. They are expected to invest in and build good relations with key partners. Their collaboration with internal customers, product engineering, and development groups is critical to success.

Education

Bachelors or Masters in Computer Science, Computer Engineering, or equivalent experience.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. Join Apple Services Engineering Cloud Service Infrastructure team, as a Site Reliability Engineer, to help support and scale cloud services for millions of Apple users. We are building and supporting new and existing critical infrastructural systems and frameworks which provide and support services like structured and unstructured storage, caching, queueing, searching, and much more at hyperscale. These form the platform upon which many iCloud and other backend systems at Apple are built. The team is responsible for the next generation platform that will power Apple’s infrastructural services. These services operate at extremely large scale and store exabytes of data. The platform will support a variety of services based on open-source software, such as Kubernetes, Cassandra, Zookeeper, Kafka, Redis, etc, alongside internally developed services.

Key Qualifications

• Strong emphasis on SRE as an engineering subject area, with proficiency in at least in one of the following languages (Golang, Rust, Python, Swift)
• Successful track-record and proven experience as a backend internet services software developer
• Knowledge of SDLC, including continuous integration, testing methodologies, TDD and agile development methodologies
• Understanding of base internet infrastructure services including DNS, DHCP, LDAP, server virtualization, server monitoring in critical, large scale distributed systems experience, combining Hardware, Operating Systems and Software
• Understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts, with a keen eye for opportunities to eliminate toil by code and process improvements.

Description

The Apple Services Engineering Cloud Services SRE organization is looking for a strong, enthusiastic developer to join as a member of this group. This person will have a tremendous amount of individual responsibility and influence over the direction the core platform of many critical Apple internet services takes for years to come. You are someone with ideas and real passion for software delivered as a service to improve reuse, efficiency, and simplicity. This engineer’s work will impact hundreds of millions of users and be essential to the success of some of the most visible current and future Apple features. We are domain experts in fleet management, systems, and software engineering. We build automations, instrument reliability tools, and respond to alerts and incidents which may pose a risk to the reliability of the platform. Team’s focus is on infrastructure capabilities and processes, improving the reliability and efficiency of the systems, at scale.

DESIRED SKILLS:

• Experience with large scale server provisioning and maintenance (OpenStack Ironic, Metal3, MAAS, xCat, Netbox, Tinkerbell)
• Experience with development within Kubernetes ecosystem, including operator framework, controllers and CRDs
• Experience with UI frameworks such as React, Angular or JQuery

SOME EXPOSURE TO THE FOLLOWING:

• Hardware bootstrap and associated security (PXE, BIOS, TPM, secure boot, trusted computing)
• Structured or unstructured storage and caching
• Automating operations processes via services and tools
• Configuration management and fleet orchestration via Puppet, Chef, Ansible, or others - Cloud Services (AWS S3/EC2/CloudFront or equivalent)

Education

Bachelors or Masters in Computer Science, Computer Engineering, or equivalent experience.

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! A great opportunity for Failure Analysis experts to experience the extraordinary FA tools.

Key Qualifications

• Ideally, you possess a strong command of failure analysis methods and corresponding field experience:
• 15+ years experience in electrical fault isolation
• 15+ years in physical FA using X-ray/SEM/CSAM/FIB/X-sect
• Experience in surface morphology tools
• Knowledge of IC assembly packaging design, process and testing
• Ability to work independently, yet also be a strong team-player who thrives in dynamic and ever-changing work environments.
• Strong solution-focused work ethic with a high degree of flexibility supporting multiple projects of varying complexity and priority.
• Self-motivated with strong written and verbal communications skills

Description

Provide comprehensive Failure Analysis during development NPI process Work with various functional teams for root cause identification, simulation and solutions.

Education

Degree/Master holder in Materials/Chemistry/Electrical Engineering

Additional Requirements

• Auger experience is a plus
• Nano-indenter experience is a plus
• Process/FA experience in semiconductors or optical devices is a plus

Job Summary

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Excellent opportunity to join our Process Development team. The successful candidate will have opportunity to conduct feasibility studies, develop new process and material development for new module technologies under research and development.

Key Qualifications

• Minimum 15 years of experience in doing process R&D
• Hands-on experience in various module assembly processes such as flip chip, flex attach, pick and place, dispensing, bonding, filling, laser soldering, component cleaning, curing, plating, singulation, wafer bonding.
• Good knowledge in design of experiment (DOE), engineering statistic, root cause analysis and problem solving
• Familiarity on different metrology tools and quantitative measurement methodology
• Clear and effective written and communication skill
• Resourceful and innovative
• Knowledge and work experience in one or more of the following processes & handling such processes equipment - 1) Flip Chip bonding (Thermosonic, Thermocompression and etc) OR 2) EVO die bonder, EVG and Suss process equipment OR 3) Flex Attach (Flexible Printed Circuit Board Bonding), Solder Jetting/Laser Wire Soldering OR 4) SMT (e.g. solder printing, component pick&place, AOI, SPI and reflow)
• Knowledge on adhesive or epoxy or other bonding material is an advantage
• Experience in optical components, active alignment and high accuracy bonding process is preferred

Description

• Work on process equipments to conduct proof of concept evaluation and DOEs
• Establishment of baseline process and metrics
• Perform process characterisation
• Establish design guidelines for manufacturabilty
• Define procedures and metrologies
• Generate engineering report base on studies and evaluation
• Reporting of engineering studies to cross-functional team

Education

Degree holder in Engineering or equivalent.

Job Summary

The people here at Apple don’t just create products — we build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Join the Apple Retail Online VOC team and be at the forefront of shaping the digital shopping experience for our customers around the world. We're looking for a candidate with a deep understanding of the needs and preferences of online shoppers, a customer-centric attitude, and the ability to distill complex information into clear and actionable insights.

Key Qualifications

• To be considered for this role, you must have at least 2 years of experience in the roles of RCC Trainer, Contact Center Coach, QPM, Supervisor, or Area Manager. This experience should be current.
• Embrace an empathetic approach and put yourself in the customer's shoes. Your ability to understand their perspective is paramount. While leveraging Apple's data resources is vital, trust your intuition to guide you in shaping customer experiences that truly resonate.
• Dive deep into the customer experience by analyzing various factors, including context, expectations, content, functionality, delivery options, and payment methods. Use research teams, data analysis tools, reporting dashboards, and self- service methods to identify and address customer experience challenges effectively.
• Synthesize, synthesize, synthesize! Bring together diverse information sources to uncover the root causes of problems and identify effective solutions. Your talent for distilling complex issues into clear, easy-to-understand narratives and delivering persuasive presentations to senior executives will be invaluable.
• Navigate Apple's complex ecosystem by collaborating cross-functionally, both within and outside Apple Retail. Solving customer issues often requires contributions from numerous individuals across the company. Work collaboratively to lead change and successfully implement projects.
• Makes space to listen, learn, and amplify diverse perspectives and experiences. Actively seeking out opportunities to champion and celebrate inclusion and diversity.
• Fluent in English in order to work across regional teams
• Proficient Mandarin skills (verbal, reading & writing), as the working content will predominantly be written in Chinese

Description

If you're passionate about driving customer-centric transformation, possess a keen eye for detail, and excel at connecting data for actionable insights, we invite you to apply. Join Apple in making a tangible impact on customer satisfaction and loyalty.

• Utilize data analysis and collaborate effectively across teams to identify transformational opportunities.
• Gain a deep understanding of e-commerce trends in APAC and articulate market services, including purchase flows, communications, payments, and deliveries.
• Improve the clarity of our messaging while preserving Apple's brand across channels.
• Collaborate with Product Management and Operations as a local customer expert.
• Present customer insights to senior executives and communicate nuances driving APAC customer experiences.
• Establish comprehensive connections within Apple to address Voice of Customer (VOC) issues.
• Work closely with Contact Center and Operations to resolve non-capital level issues.
• Leverage your unique perspective to identify solutions that benefit customers by analyzing vast data sources.

Education

BS/BA degree, MS/MA/MBA a plus extensive experience in a customer-focused role in e-commerce

Job Summary

APAC Export Compliance Responsibilities

Key Qualifications

• Demonstrated experience working with export controls, commercial encryption controls, and cyber security controls in greater China region. Experience obtaining certifications, licenses, and other similar approvals from relevant agencies in China.
• Expertise and experience in export controls, licensing processes, and related compliance procedures in APAC countries.
• Knowledge of US export controls and determining both h/w and s/w product classifications.
• Ability to interpret regulations, assess the impact, implement efficient compliance solutions and communicate effectively to business partners.
• Knowledge and application of sanctions laws in Greater China and APAC
• Experience with evaluating companies and individuals for export control risks.
• Excellent oral and written communication skills.
• Experience in preparing and presenting compliance trainings to large groups.
• Excellent organization, project management, and documentation skills.
• Familiarity with import classifications.
• 5+ years of export compliance experience is required.
• Mac, MacOS and iOS proficiency is required.

Description

The Global Export & Sanctions Compliance (GESC) team at Apple is responsible for compliance with worldwide laws governing the exports of technology and products. We devise solutions to address these compliance challenges at Apple. As an integral part of the GESC you will be responsible for a wide array of export and sanctions compliance activities in the greater China region, including but not limited to export controls, encryption controls, data export controls, cyber security controls, and financial and economic sanctions. You will be responsible for all aspects of the compliance program, including documentation, trainings, securing approvals from relevant authorities. You will also be responsible for ensuring compliance with deemed reexports of technologies per the US EAR, working with your counterparts in the US and other countries. In addition, you will be expected to participate and contribute to the many other facets of responsibilities which the export compliance department manages across the company. Come join us for an opportunity to work with people that think different.

Education

Bachelors degree in international business, international relations, international trade, law degree or a related degree or equivalent work experience..

Additional Requirements

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants

Job Summary

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn’t have envisioned — and now can’t imagine living without. If you’re excited by the idea of making an impact, joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your dream job! Join Apple's Retail Network & Infrastructure team, within the Information Systems and Technology group, as a Technical Project Manager. Be involved in challenging and fast paced projects, that support Apple's retail business by providing on-time delivery of a robust network for retail stores. You support this team, with focus in Asia to manage multiple projects on time and within budget, while using critical thinking to improve the overall program. You will work with business partners, technical teams and multiple vendors during the full project lifecycle, coordinating procurement, delivery and on site visits. This role will identify and mitigate risk, maintain good tracking of issue logs, reconcile vendor quotes, monitor progress against timeline as they drive key milestones. Conduct retrospectives, upon project completion, in order to better deliver the next project. Be customer focused and flexible. Build solid relationships with business partners, and technical teams and all our vendors to ensure project success.

Key Qualifications

• 5 years of overall IT Infrastructure project management experience
• Understanding of network concepts and terminologies, including but not limited to TCP/IP, VPNs, VLANs, routing, and switching
• Strong verbal and written communication and negotiation skills
• Ability to coordinate with multiple technical and business partner teams
• Strong experience in multiple vendor management
• Experience in process improvement
• Self-driven, highly motivated, innovative and have a proven track record of managing concurrent projects
• Able to assess & mitigate risk, manage change, adapt and work in an extremely fast-paced environment
• Result-oriented and organized
• Strong critical thinking and problem solving skills
• Demonstrate Ownership and Leadership
• Proficient in basic office applications on Mac environment, as well as Excel and web conference meetings
• Familiarity with telecom provisioning, a plus
• Familiarity with construction projects, including architectural drawings, a plus

Description

• Lead the end-to-end planning, execution, monitoring, and delivery of technology projects, adhering to project scope, timelines, and budgets.

• Managing the daily operational and tactical aspects of various aspects of the projects, installing routers, switches, virtualized firewalls, and wireless access point devices, developing project plan and schedule.

• Collaborate closely with technical and non-technical stakeholders to gather project requirements, define objectives, and establish project deliverables.

• Foster clear communication and collaboration among project team members, ensuring all stakeholders are informed of project progress, challenges, and achievements. Key stakeholders to include IT design and standards, infrastructure design, construction, equipment/installation vendors etc.

• Create detailed project plans, outlining tasks, dependencies, milestones, and resource allocation, using project management tools and methodologies.

• Facilitate project meetings, discussions, and decision-making processes, while maintaining comprehensive project documentation, including meeting minutes and action items.

• Monitor project performance using appropriate metrics and reporting tools, and take corrective actions as necessary to keep projects on track.

• Ensure that project deliverables meet quality standards, technical specifications, and align with organizational goals.

Additional Requirements

• Experience in global projects a plus.

• Presentation and Metrics skills.

• Experience in creating blueprints for projects.

• Tracking and analyzing productivity and costing.

• Able to “read” the corporate culture and adapt strategy to be most effective.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.