Total 98 job vacancies by Apple South Asia Pte. Ltd.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies Systems Quality team has an immediate opening for a Systems Quality Project Manager to manage and lead User Acceptance Testing (UAT) activities for complex Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on BPR led projects. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Digital Merchandising Specialist - APAC to help us do extraordinary things. The Digital Experience and Merchandising (DE&M) team defines, develops and delivers an exceptional shopping experience for Apple Store Online customers across all of our digital platforms. As a Merchandising Specialist, you will play a key role in developing innovative regional merchandising and story telling strategies that captivate customers and support purchase confidence. You will have the opportunity to shape how people shop, driving innovation and creating best-in-class experiences for Apple customers.

Description

The individual in this role will lead the planning and execution of APAC regional digital merchandising strategies for new product launches, programs including Apple Trade in, Apple Care, and Apple Retail Value Propositions, and Retail Learning Video content across the Apple Store Online and the Apple Store App. The individual in this role will leverage a deep understanding of business goals, commercial programs, customer journeys and friction points to continuously optimize the digital shopping experience.
 Responsibilities:

• Develop detailed merchandising strategies, briefs and plans for new product launches, programs and Retail Learning Videos in partnership with worldwide DE&M team, commercial teams, Marketing teams, Retail Contact Center and other stakeholders.
• Collaborate with worldwide and regional cross-functional teams for product launches to ensure local relevance in merchandising, including navigation, content, curation, and performance optimization.
• Collaborate with the Analytics teams to analyze data to extract actionable insights, and translate them into clear recommendations and plans.
• Work cross-functionally to understand the customer journey and implement strategies that enhance the digital shopping experience on the Apple Store Online and Apple Store App.
• Regular meetings with peers in AMR and EMEIA during overlapping business hours.

Minimum Qualifications

• 7+ years of experience in digital merchandising, digital commerce, marketing, digital customer experience, or equivalent.
 Experience working closely with creative and UX teams to create innovative customer experiences.

Preferred Qualifications

• Proven track record of enhancing digital merchandising performance and digital customer experience through data-driven insights.
• Exceptional communication, storytelling, and presentation skills.
• Deep understanding of regional retail trends, including shopping behaviors, consumer preferences and conversion optimization strategies.
• Creative problem-solving skills with the ability to identify solutions and effectively leverage resources.
Demonstrates Apple’s values of inclusion and diversity.
• BA/BS degree in relevant field or MBA desired.

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do. We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to implement plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Minimum Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel skills
• A self-starting, innovative individual who also can work as part of a team

Preferred Qualifications

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, or production/manufacturing operations is a plus
• Ability to move beyond traditional ways of doing things and push past the status quo
• Ability to embrace, learn and adopt new technology and encourage others to do the same

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple's Strategic Data Solutions (SDS) team is looking for a hardworking individual who is passionate about crafting, implementing, and operating analytical solutions that have direct and measurable impact to Apple and its customers. As an SDS Machine Learning Engineer, you will employ predictive modeling and statistical analysis techniques to build end-to-end solutions for improving security, fraud prevention, and operational efficiency across the company, from manufacturing to fulfillment to apps and services. Apple's dedication to customer privacy, the adversarial nature of fraud, and the enormous scale of the business present exciting challenges to traditional machine learning and data science techniques. On this team, we will push the limits of existing data science methods while delivering tangible business value.

Description

Engage with business teams to find opportunities, understand requirements, and translate those requirements into technical solutions Design data science approach, applying tried-and-true techniques or developing custom algorithms as needed by the business problem Collaborate with data engineers and platform architects to implement robust production real-time and batch decisioning solutions Ensure operational and business metric health by monitoring production decision points Investigate adversarial trends, identify behavior patterns, and respond with agile logic changes Communicate results of analyses to business partners and executives

Minimum Qualifications

• Education in a quantitative field, such as Computer Science, Applied Mathematics, or Statistics, or equivalent professional experience.
• Ability to implement data science pipelines and applications in a general programming language such as Python, Scala, or Java
• Working knowledge of relational databases, including SQL, and large-scale distributed systems such as Hadoop and Spark
• Practical experience with and theoretical understanding of algorithms for classification, regression, clustering, and anomaly detection
• Ability to comprehend and debug complex systems integrations spanning toolchains and teams

Preferred Qualifications

• Creativity to engineer novel features and signals, and to push beyond current tools and approaches
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The AppleCare Fraud Investigator role on our Strategic Data Solutions (SDS) team is responsible for the accurate investigation and decisioning of complex, multifaceted requests. An Investigator will review and investigate suspicious transactions to detect fraudulent activity, determining appropriate next steps. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. This role requires you to support and protect one of Apple’s most valued security features in addition to resolving complex requests while helping to prevent fraud.

Description

• Report and track system issues and trends that could affect customer satisfaction or department production.
• Participate in project management and user acceptance testing (UAT) processes.
• Navigate a variety of support tools while maintaining effective communication and ensuring the highest level of quality in every investigation completed, offering a seamless and top of the line support to all our business collaborators.
• Protect our customers’ privacy by ensuring the integrity, accuracy, and confidentiality of their information.
• Identify and communicate trends and patterns to leadership team.
• Leverage internal resources and analytical research for resolutions.
• Monitor trends in transaction errors and analyze reports.
• Identify errors in processes and programs within business systems.
• Handle enterprise level agreement enrollment and support external and internal escalations.

Minimum Qualifications

• Proficient in Korean and English (required to support Korean market and partner with English-speaking teams)
• Minimum of 3 years of experience in customer service role

Preferred Qualifications

• Experience with working with fraud prevention roles preferred
• SAP Knowledge preferred
• Ability to collaborate with peers, managers and business partners cross-regionally
• Extraordinary attention to detail in case management, follow-up and follow-through
• Target oriented and can deliver results on time
• Strong organizational and multitasking skills
• Creative problem-solving and analytical skills
• Comfortable working in a queue-based environment
• Strong interpersonal skills with key strengths in professional collaboration
• Resourcefulness and effective research skills
• Ability to find opportunities for process improvement and develop solutions that target root causes
• Flexible and willing to take on new roles, assignments and responsibilities as needed
• Resilient and self- motivated to work in a dynamic environment to achieve time commitments
• Motivated to develop the role and add to the success of our organization
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Actively seeks out opportunities to champion and celebrate inclusion and diversity
• Ability to work between the hours of 7:00am to 7:00pm within a 7-day work week, including holidays, with additional flexibility during high volume times of the year

Summary

The right product, at the right place and at the right time. That’s our mantra at Pacific Operations. Want to be a part of what it takes to bring Apple’s products to the hands of millions of customers across Greater China, North East Asia, South East Asia and Australia & New Zealand? Read on, to learn more. The Product & Launch Readiness (PLR) team is responsible for leading cross functional teams to align on the product launch strategy (timing, volume, channel coverage etc) and closely track execution, ensuring operational risks are raised and mitigated. As a Product Localization Manager, you will lead the full compliance of our hardware products with regulations required for each country in the Pacific region (Japan, Australia, New Zealand and Asia Pacific). You will also support speed to market improvements for product launches and seamless updates to current products. You will develop in-depth knowledge in select countries and products and become the go-to subject matter expert connecting compliance requirements to business impact. Finally, you will drive optimal business decisions regionally and globally with sound business recommendations detailing requirements, impacts, timelines and risks. The Pacific Region’s business is growing, with all teams scaling up to support this dynamic market. This role offers the opportunity to solve some of the most challenging issues due to the complexity of emerging markets and its dynamic business environment. PLM leads the cross functional collaboration to identify solutions which ultimately include the proper localization and customization of the Bill of Materials (BOM) to ensure readiness for the market. This role requires close collaboration across functions: Product Marketing, Operations (e.g. Supply & Demand Planning, Logistics, Reseller Channel Management), Legal, Compliance (e.g. Environmental, Regulatory, Safety & Trade) and Government Affairs.

Description

Define each NPI (new product introduction) localization requirements with WW and regional cross-functional teams Ensure flawless execution of NPI launch with accurate BOM creation Execute BOM roll-in or cut-in requirements Perform First-Article-Inspections (FAIs) on new localized product components Collaborate with global teams on the implementation of Pacific regulatory markings & artworks Work with Regulatory Compliance, Legal, Environmental, Safety, Government Affairs and Trade Compliance teams on resolving and mitigating issues relating to product regulatory requirements Develop & execute localization solutions that are feasible (simple vs complex), scalable and cost effective to ensure products meet 100% of the in-country regulations Identify and communicate risks and priorities to drive on-time and compliant delivery of products

Minimum Qualifications

• Driven professional who is comfortable working in a fast-paced & dynamic environment
• A leader who can quickly understand the intricacy of issues/requirements, develop the business case and drive a plan to resolution
• Exceptional project management & analytical problem solving skills
• Excellent time management, ability to be “hands on” with great attention to detail and ability to handle incomplete / ambiguous information with agility and comfort
• Remarkable ability to build relationships and operate in a matrix organization (e.g. influence without authority)
• Experienced in risk assessment and developing mitigation plans
• Exceptional communicator (both written/verbal)
• Does not accept status quo and can drive business process improvements

Key Qualifications

• Minimum 8-10 years of professional experience in developing the required Skills & Competencies, including international professional experience (Pacific Region is a plus)
• Experience and knowledge of multiple disciplines within supply chain operations (order to fulfilment, supply/demand planning, logistics, manufacturing, etc.) and product management (localization, certification and new product launches) is a plus

Education & Experience

BS/BA degree required; MBA or advanced degree a plus.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Pacific Retail Fulfilment Operations (PAC RFO) Digital team is responsible to ensure a best-in-class customer experience through planning and executing end-to-end supply chain fulfilment process (from product delivery to returns) for Apple Online. We partner with Worldwide and Regional cross-functional teams to support day-to-day operations and drive online sell through; plan and execute New Product Introduction (NPI) and promotional events; publish insights on customer preferences and market trends; and play a key role to drive strategic fulfilment roadmap and programs in all Pacific countries. As customer buying behaviour rapidly shifts towards online, there is a great opportunity for a highly-driven professional to join us as RFO Program Manager. In this role, you will be responsible for strategic fulfilment programs that cut across Operations and Retail to improve efficiencies and offerings in Apple’s fulfilment strategy. Representing as RFO Subject Matter Expert, new fulfilment process and system functionality will be supported by this role from conception to design, implementation and support.

Description

As the Program Manager, you will: • Lead fulfilment strategy and programs from concept to go-live; recommend fulfilment roadmap for PAC countries and seek global alignment with senior management • Lead market research efforts and build business cases in collaboration with Operations, Online and Store teams to help shape and form the future capability roadmaps • Collaborate with cross-functional teams to determine requirements and dependencies across various fulfilment roadmaps • Represent the business in Business Requirement Documents, Conceptual and Detailed Design Playbacks, Gap Reviews, sign off on final design with BPR & IS&T • Drive program and process reviews to improve our online and store fulfilment experience and enhance operation efficiency while balancing costs • Manage communications at senior management level while being in the details of all aspects of assigned programs • Design and provide reporting improvements based on needs of programs • Partner with user groups in planning, scripting, data setup and execution of User Acceptance Testing (UAT) and drive cutover planning, with input from IS&T

Minimum Qualifications

• Degree in relevant fields such as Business Management, Supply Chain Management, Operations, Engineering, or Finance required. Master Degree preferred
• Minimum 6-9 years of experience in program, project management or business analytics with proven track record of successful implementation of mid to large scale projects

Preferred Qualifications

• Extensive Supply Chain, Logistics and/or operations experience with e-commerce or Retail background is highly preferred
• Strong relationship management and interpersonal skills with ability to translate complex findings to a business audience
• Critical thinker with a strong sense of urgency to resolve issues
• Agile in ambiguity, with an ability to persevere and adapt under pressure
• Exceptional communicator and presenter, with ability to tailor style to different levels of an organization
• Strategic problem solver with demonstrated ability to envision the future state of the business and synthesize insights into concrete, actionable strategies and plans
• Demonstrated ability to multitask and prioritize diverse tasks with a proven ability to meet hard deadlines
• Stakeholder Management experience in a fast-paced matrix organization preferred

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
• Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience

Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do.

We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers.

We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel.

You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges.

Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to execute plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Key Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel Skills.
• A self-starting, innovative individual who also can work as part of a team

Education & Experience

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired
• Prior experience in product planning, production control, inventory management, and/or production/manufacturing operations is preferred

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

Apple is looking for a skilled security professional to join its Apple Information Security SPAN organization, within the Supplier Trust function. The ideal candidate will have a solid technical background and significant experience in Information Security, with a particular emphasis on the assessment to remediation lifecycle. In this role, you will collaborate with a global team of security experts operating to secure the posture of critical manufacturing and corporate suppliers, with a primary focus on identifying and remediating findings. Your contributions will play a key role in safeguarding Apple’s customers, brand, and data through essential security controls. This position offers the opportunity to work on innovative technologies and processes with worldwide impact.

Minimum Qualifications

• Ability to evaluate, conduct security assessments and monitor security posture of third-party Suppliers.
• Proven experience in handling and conducting large-scale security remediations with track record of effective threat mitigation.
• Ability to provide guidance to Suppliers on mitigating risks posed due to open Information Security gaps in assessment reports.
• Skills to deliver recommendations and timely updates to management on the risk level of Suppliers.
• Experience working with large-scale, globalized, multi-lingual business environments.
• Experience simultaneously working with multiple constituencies, balance disparate priorities, and solve problems in high-demand situations.
• Ability to develop security metrics to track efficiency of controls and remediation efforts and generate reports for management on insight of organization’s security posture.
• Ability and skills to ensure all security assessments and remediation activities are aligned with relevant regulatory requirements and industry standards.
• Strong ability to analyse complex data sets, identify patterns, anomalies and potential threats. Familiarity with data analytics tools is a plus.

Preferred Qualifications

• Outstanding communication skills and attention to details on sophisticated issues.
• Strong personal leadership traits such as self-accountability, priority management, and pride in work.
• Relevant industry certifications such as CISSP, CISM, CEH or OSCP.
• Proven ability to work within various cultural settings.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We’re a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply collaborative place, where everything we create is the result of people in different roles and teams working together to make each other’s ideas stronger. That same passion for innovation that goes into our products also applies to our practices, strengthening our commitment to leave the world better than we found it.

Description

Apple is seeking a security professional to join its Information Security Response Organization, as part of the Threat Analysis and Incident Response function. A successful candidate will possess a proven technical background, relevant Information Security experience with a strong focus in the Incident Response lifecycle. You will work with a global team of security professionals on a follow-the-sun model with a primary focus on the identification, containment, and mitigation of security incidents. This role is an integral part of the security controls Apple uses to protect its customers, brand, and data. This person will have the opportunity to work on technology and processes with global reach.

Minimum Qualifications

• More than 7 years of experience in Information Security with a focus on Incident Response, Security Engineering, and/or Intrusion Detection
• Proficient understanding of incident response automation strategies, with demonstrated ability to implement them
• Proficient understanding of threat modeling, operational threat intelligence, and common attack vectors
• Knowledge of web application vulnerabilities with ability to triage/verify OWASP Top 10 issues
• In-depth technical knowledge of macOS or Linux Operating Systems
• Exceptional analytical and investigative skills with hands-on experience, with demonstrated ability to analyze endpoint, network, and application logs
• Proficient in one or more programming/scripting languages
• Excellent verbal and written communication skills

Preferred Qualifications

• Experience with disk and memory forensic tools
• Experience writing and tuning IDS signatures
• Experience triaging malware

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Summary

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team. In this role, as a Material Management Specialist you will be responsible for NPI build material readiness and inventory management for new products and technology development.

Description

Manage and support material flow for New Process Introduction (NPI) projects. The role includes overseeing both direct and indirect BOM (Bill of Materials) material inventories, coordinating shipments, managing process related consumables and ensuring continuous improvement of material operations. Preferred candidate is a strategic problem solver who enjoys collaborating with cross-functional teams to respond on changes and assist NPI team for engineering development builds. Key responsibilities are as follow:

Direct BOM Material Inventory:

• Receive, track, and organize incoming materials
• Manage packaging pending for quality inspection (IQC)
• Endorse materials to Direct Responsible Individuals (DRIs) or kitting area
• Maintain and organize material inventory, including IQC, build, and remaining stock
• Plan and kit materials per BOM/configuration at the respective line racks

Indirect BOM/Miscellaneous Material Inventory:

• Consolidate and manage indirect BOM materials
• Manage the purchasing and inventory of process-related consumables

Shipment Coordination:

• Prepare DHL shipment forms
• Handle packaging and shipment logistics, including secure shipments

Process Improvement:

• Continuously enhance material system flow and operations

Minimum Qualifications

• Diploma in manufacturing management or equivalent experience / skills
• Experience: Minimum of 4+ years in supply chain management or logistics, specifically in inventory management, shipping, and handling of both direct and indirect materials.

Preferred Qualifications

• Technical Proficiency: Strong proficiency in spreadsheet applications (e.g., Excel) and the ability to quickly learn new software to enhance efficiency and productivity.
• Communication Skills: Effective verbal and written communication skills, facilitating clear coordination with team members, vendors, and stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving abilities to identify issues and develop effective solutions in dynamic environments.
• Attention to Detail: Excellent attention to detail with the capability to multitask and prioritize effectively, ensuring accuracy in inventory management and logistics operations.

Summary

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team. In this role, as a Material Management Specialist you will be responsible for NPI build material readiness and inventory management for new products and technology development.

Description

Manage and support material flow for New Process Introduction (NPI) projects. The role includes overseeing both direct and indirect BOM (Bill of Materials) material inventories, coordinating shipments, managing process related consumables and ensuring continuous improvement of material operations. Preferred candidate is a strategic problem solver who enjoys collaborating with cross-functional teams to respond on changes and assist NPI team for engineering development builds. Key responsibilities are as follow:

Direct BOM Material Inventory:

• Receive, track, and organize incoming materials
• Manage packaging pending for quality inspection (IQC)
• Endorse materials to Direct Responsible Individuals (DRIs) or kitting area
• Maintain and organize material inventory, including IQC, build, and remaining stock
• Plan and kit materials per BOM/configuration at the respective line racks

Indirect BOM/Miscellaneous Material Inventory:

• Consolidate and manage indirect BOM materials
• Manage the purchasing and inventory of process-related consumables

Shipment Coordination:

• Prepare DHL shipment forms
• Handle packaging and shipment logistics, including secure shipments

Process Improvement:

• Continuously enhance material system flow and operations

Minimum Qualifications

• Diploma in manufacturing management or equivalent experience / skills
• Experience: Minimum of 15+ years in supply chain management or logistics, specifically in inventory management, shipping, and handling of both direct and indirect materials.

Preferred Qualifications

• Technical Proficiency: Strong proficiency in spreadsheet applications (e.g., Excel) and the ability to quickly learn new software to enhance efficiency and productivity.
• Communication Skills: Effective verbal and written communication skills, facilitating clear coordination with team members, vendors, and stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving abilities to identify issues and develop effective solutions in dynamic environments.
• Attention to Detail: Excellent attention to detail with the capability to multitask and prioritize effectively, ensuring accuracy in inventory management and logistics operations.

Summary

We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the kind of environment that you find intriguing, then let's talk. These elements come together to make Apple an amazing environment for motivated people to do the greatest work of their lives. You will become part of a team that sets the standard in cultivating excellence, creativity and innovation. Excellent opportunity to join our Process Development team. The successful candidate will have opportunity to conduct feasibility studies, develop new process and material development for new module technologies under research and development. Will you help us design the next generation of revolutionary Apple products?

Description

• Work on process equipment to conduct proof of concept evaluation and DOEs
• Establishment of baseline process and metrics
• Perform process characterisation
• Establish design guidelines for manufacturability
• Define procedures and metrologies
• Generate engineering report base on studies and evaluation
• Reporting of engineering studies to cross-functional team

Minimum Qualifications

• Degree of Science in Engineering or equivalent
• Minimum 5 years of experience in doing process R&D
• Hands-on experience in various module assembly processes such as flip chip, flex attach, pick and place, dispensing, bonding, filling, laser soldering, component cleaning, curing, plating, singulation, wafer bonding.

Preferred Qualifications

• Good knowledge in design of experiment (DOE), engineering statistic, root cause analysis and problem solving
• Familiarity on different metrology tools and quantitative measurement methodology
• Clear and effective written and communication skill
• Resourceful and innovative
• Knowledge and work experience in one or more of the following processes & handling such processes equipment - 1) Flip Chip bonding (Thermosonic, Thermocompression and etc) OR 2) EVO die bonder, EVG and Suss process equipment OR 3) Flex Attach (Flexible Printed Circuit Board Bonding), Solder Jetting/Laser Wire Soldering OR 4) SMT (e.g. solder printing, component pick&place, AOI, SPI and reflow)
• Knowledge on adhesive or epoxy or other bonding material is an advantage
• Experience in optical components, active alignment and high accuracy bonding process is preferred

Summary

The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire world. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Are you ready to be part of a team that turns innovative ideas into extraordinary products and experiences? The Apple Services Engineering - Experimentation data engineering team provides insights through data that drive decision-making for our engineering and product teams. We are looking for a Data Pipeline Engineer who can automate and build data pipelines for our search and recommendations features. Imagine what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Description

This team designs, executes and builds tools for online experiments (A/B tests) and offline experiments (human relevance judgement) that help us improve and fine tune our data-driven features. Your primary focus will be to automate the delivery of various datasets by working with Data Scientists on the team to understand critical metrics/KPIs and how they are derived. You will write and maintain the code that ingests, computes and organizes various data sets.

Minimum Qualifications

• Bachelors in Computer Science/Engineering or related field
• 3-5+ years’ demonstrated experience with Big Data systems, ETL, data processing, and analytics tools
• Proven experience working on big data systems and distributed computing, such as Hadoop and Spark
• Experience with programming languages such as Scala, Spark or Python
• Experience maintaining a large software system and writing a test suite

Preferred Qualifications

• Proficiency in using query languages like SQL, Hive and SparkSQL
• Experience with entity-relationship modeling and understanding of normalization
• Experience with sessionization of clickstream and time-series data is a plus
• Familiar with the concepts of dimensional modeling
• Experience with Continuous Integration, Version Control such as git
• Experience with data visualization tools, such as GGplot, etc
• Deep understanding of data structures and common methods in data transformation
• Keep up-to-date with the newest technology trends
• Working with software engineering teams to improve data collection procedures
• Processing, cleansing, and validating the integrity of data used for analysis
• Engineer code that is durable and reliable
• Performance tune and optimize code as data grows and needs change
• Generate reports (that can be automated) to present key insights to internal partners and leaders across engineering and product teams
• Showcase real passion for visualizing and making sense of data analysis