Total 18,132 Junior Executive level Customer Service job vacancies

職位描述

• 透過電子郵件或從客戶系統下載接收客戶預期訂單或確認採購訂單(PO)。

• 跟進較短的交貨時間或緊急零件，並從生產計劃員處獲得交貨日期的確認並回覆客戶。

• 在系統MERP 中上傳預期訂單或確認採購訂單。

• 向生產計劃員發布作業單

• 準備DOIL（每日出貨清單）並傳遞給倉庫部門。

• 遵守顧客採購訂單到期日或JIT（準時制）。

• 為了跟進貨物是否按時交付，請與生產計劃者檢查任何未完成的零件。

• 向客戶發出所提供服務的客戶服務評估表。

• 從客戶/行銷部門接收新的/修改過的藝術品資料/膠卷/樣品打樣/圖面。

• 收到來自行銷部門的產品開發資訊表(PDIS) 並傳遞給CTP。

• CTP收到客戶的主卡批准或確認產品詳細資料填寫PDIS後，將傳遞給CS

• CS 將會將 PDIS 系統更新為 TSMRS，以發佈作業單

• 更新系統中的報價。

• 按時跟進客戶要求的樣品提交日期。

• 在需要時執行任何其他職責和臨時任務

要求

• 成熟的客戶支援經驗或作為客戶服務代表的經驗

• 強大的電話聯繫處理能力和積極傾聽

• 熟悉CRM系統與實踐

• 顧客導向和適應/回應不同類型角色的能力

• 優秀的溝通和表達能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 高中文憑

• 如果沒有任何經驗，也將被考慮，因為將提供培訓

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

About This Role:

As a Management Support Executive, you will be responsible for ensuring the smooth administration and success of the Operations department.

You Will Work On:

• Assisting to ensure Accounting Superhero’s services are delivered timely, on budget and complement to client’s standards and expectations.
• Assisting clients to consistently adhere to project deadlines laid out by clients.
• Assisting the head of department in managing the departmental strategies and administrative work of the department.

Responsibilities:

• Liaise with clients and ensure that clients have a positive experience;
• Prepare engagement contracts and roll over of contracts;
• Ensure clients’ onboarding tasks are completed smoothly;
• Be a Liaison Officer between Operations department and clients;
• Keep track of clients on monthly plans and ensure renewal done before contract expiry;
• Assisting the managers to ensure all clients’ deadlines are tracked and assist in coordinating jobs within Operations department so that clients’ deadlines are met;
• Assist to prepare and catalogue the SOPs for the Operations team;
• Ensure SOPs are updated timely;
• Assist in monitoring the compliance of work are carried out to the SOPs;
• Ensure clients' communication are being attended to by Operations department;
• Report directly to Operations Supervisor on jobs status
• Assist to keep track of all open jobs as well as jobs billings;
• Prepare management reports;
• Keep track and report of department's KPIs;
• Assist in the planning and executing projects related to Operations department;
• In charge of clients’ accounting records movements;
• Liaise with all relevant departments on operational and clients’ matters;
• Support the Operations team where required;

You will also be involved in other tasks as may be assigned or allocated to you by your supervisor/reporting officer from time to time including any administrative matters.

Requirements:

• Candidate must possess at least Bachelor’s Degree in Business Administration or related field
• Required language(s): English
• At least 1-2 year(s) of working experience in the related field is required for this position
• Comfortable liaising with clients
• Understanding of office management and basic accounting procedures
• Able to work independently and as a team
• Able to meet deadlines
• Have a good interpersonal and analytical skills, and
• Have strong work ethics.

Accounting Superhero Benefits:

Exact benefits vary depending on location. That said, all our employees receive the following:

• Group Hospitalization & Surgical Insurance
• Base of 10 days paid annual leave and 14 days medical leave.
• Private medical reimbursement (subject to annual cap).

Perks & Benefits

• Regular team activities
• Group hospitalisation & surgical insurance
• Medical reimbursement
• Personal development opportunities
• Remote work entitlement, upon request

關於這個角色：

作為管理支援主管，您將負責確保營運部門的順利管理和成功。

你將致力於：

• 協助確保會計超級英雄的服務按預算及時提供，並滿足客戶的標準和期望。
• 協助客戶始終遵守客戶規定的專案期限。
• 協助部門主管管理部門策略和部門行政工作。

職責：

• 與客戶聯絡並確保客戶獲得正面的體驗；
• 準備訂婚合約並延期合約；
• 確保客戶入職任務順利完成；
• 擔任營運部門與客戶之間的聯絡官；
• 追蹤客戶的月度計劃並確保在合約到期前完成續約；
• 協助經理確保追蹤所有客戶的最後期限，並協助協調營運部門內的工作，以便滿足客戶的最後期限；
• 協助營運團隊準備和編目SOP；
• 確保SOP及時更新；
• 協助監督工作是否符合標準作業程序；
• 確保營運部門專注於客戶的溝通；
• 直接向營運主管報告工作狀態
• 協助追蹤所有空缺職位以及職位帳單；
• 準備管理報告；
• 追蹤並報告部門的KPI；
• 協助營運部門相關專案的規劃與執行；
• 負責客戶的會計記錄變動；
• 就營運和客戶事務與所有相關部門聯絡；
• 根據需要支援營運團隊；

您還將參與您的主管/報告人員不時分配給您的其他任務，包括任何行政事務。

要求：

• 候選人必須至少擁有工商管理或相關領域的學士學位
• 所需語言： 英語
• 該職位需要至少1-2年相關領域的工作經驗
• 與客戶輕鬆溝通
• 了解辦公室管理和基本會計程序
• 能夠獨立工作和團隊合作
• 能夠準時完成任務
• 具有良好的人際交往和分析能力，並且
• 具有強烈的職業道德。

會計超級英雄的好處：

確切的好處因地點而異。也就是說，我們所有的員工都會收到以下訊息：

• 團體住院及手術保險
• 基本上為 10 天有薪年假和 14 天病假。
• 私人醫療報銷（受年度上限限制）。

津貼和福利

• 定期團隊活動
• 團體住院及手術保險
• 醫療報銷
• 個人發展機會
• 根據要求提供遠距工作權利

Job Description:

• Deliver high-quality contact verification and update system accurately upon telephone interview with applicant.
• Deliver high-quality assessment skill to detect fraud document and information given.
• Deliver high quality account approved with low delinquent rate.
• To equip with credit policies, standards and guideline for credit judgment.
• To comply with company’s guidelines and procedures for all product credit schemes.
• To ensure confidentiality, integrity, availability of all AEON’s information assets are protected.
• To work closely the team members to complete tasks within stipulated time.
• To perform and meet assigned Key Performance Index.

Job Requirements:

• Diploma or Degree in Finance/Accountancy/Banking/Business or equivalent.
• Fresh graduates are encouraged to apply for this job.
• Minimum 1 year in Credit Assessment and/or credit evaluation experiences is advantage.
• Team player with ability to work well under pressure and to adapt in a fast paced working environment.
• Strong in analytical/leadership skill and good interpersonal.
• Good knowledge of Microsoft Word, Excel, Power Point etc

Perks & Benefits

• Nearby public transport
• Casual dress code

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Dental insurance

Below is a glimpse of what you will do

• To sell/promote Credit Cards & Aeon Member Plus Card product.
• To ensure all applications are in proper order prior to submission for approval.
• To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• To ensure high standard of customer service in line with the quality and standards set by the company.
• To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
• To deliver high customer-oriented service level.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance

IT技術支援工程師主要負責電腦系統的平穩運作並確保使用者從中獲得最大利益。個人任務會根據組織的規模和結構而有所不同，但您通常需要：

工作職責：

- 安裝和設定電腦硬體作業系統和應用程式

- 監控和維護電腦系統和網絡

- 透過一系列行動（面對面或透過電話）與同事或客戶討論，以幫助建立系統或解決問題

- 排除系統和網路問題，診斷和解決硬體或軟體故障

- 根據需要更換零件

- 提供支持，包括程序文件和相關報告

- 依照圖表和書面指示修復故障或設定係統

- 支援新應用程式的推出

- 設定新使用者的帳戶和個人資料並處理密碼問題

- 在約定的時限內回應呼叫

- 持續完成一項任務直至完成（或轉介給第三方，如果適用）

- 確定優先順序並同時管理多個開放案例

- 快速與客戶和其他專業人士（例如軟體開發人員）建立良好的工作關係

- 測試和評估新技術

- 對電腦設備進行電氣安全檢查

要求：

- 候選人必須至少擁有專業證書

- 電腦科學/資訊科技文憑/高級/高級/研究生文憑或同等學歷

- 至少 2 年伺服器維護服務、網路和硬體防火牆工作經驗或 L1 和 L 2 級及以上相關 IT 知識

- 擁有駕駛執照並擁有自己的交通工具（首選汽車）

- 願意在需要時出差

- 所需語言：英語、馬來語和華語

- 積極進取、自律、良好的溝通能力

- 對客戶優秀的服務態度

- 願意學習並服從上級指示，能夠團隊合作和獨立工作

- 全職職位

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

Job Description:

1. To handle sales and marketing of Medical Devices in the designated territory.
2. Generate new sales enquiries and expand market potential of Medical Devices.
3. Strengthen existing customer relationship and drive uptake of existing products.
4. Explore new potential area for business growth.
5. Maintain accurate records of leads, prospects, and interactions.
6. Prepare sales based-activity report, with targeted achievable sales forecast.
7. Conduct tele-marketing activities to qualify potential leads.
8. Execute call selling campaigns aimed at promoting products and converting leads into valuable sales opportunities.
9. Collaborate in crafting marketing collateral, presentations, and sales materials to booster sales initiatives.

Job Requirements:

1. Bachelor’s degree in biomedical, pharmacy, science, marketing, or related field.
2. Required language (s): Bahasa Malaysia, English
3. Good communication skills, self-motivated and able to work independently.
4. Fresh graduates are encouraged to apply.

Benefits: Medical benefits, medical insurance allowance, sales incentive, travel allowance, phone allowance, parking benefits and yearly & special bonus, career advancement opportunities, company incentive trip

• Medical benefits
• Medical insurance allowance
• Sales incentive
• Travel allowance
• Phone allowance
• Parking benefits
• Yearly & special bonus
• Career advancement opportunities
• Company incentive trip

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

幫助台支援工程師

幫助台支援工程師，負責為客戶提供有關硬體、系統和網路基礎設施以及各種 IT 相關問題的維護、技術援助和支援。主要目標是透過排除問題、提供及時解決方案和保持用戶滿意度來確保無縫操作。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷

• 具備擔任技術支援職位或類似職位的豐富經驗

• 對 IT 基礎架構有深入了解，包括硬體、軟體、網路和作業系統 • 熟練解決常見技術問題

• 優秀的溝通與人際溝通能力

• 能夠在快節奏的環境中獨立和協作工作

• 以客戶為導向，專注於提供高品質的支援服務 • 擁有專業認證者優先

• 至少 1 年維護及管理相關硬體的工作經驗

職責：

• 透過電話、電子郵件或票務系統等多種管道及時回覆用戶詢問

• 診斷並解決技術硬體和軟體問題，包括桌上型電腦、筆記型電腦、伺服器、儲存、網路設備、備份等

• 為用戶提供禮貌和專業的幫助，確保積極的支持體驗 • 用用戶友好的語言向非技術人員清楚地傳達技術解決方案 • 跟進用戶，確保問題得到滿意解決並保持高水平的用戶滿意度

• 根據需要與供應商協調硬體維修和保固支援 • 為客戶 IT 基礎設施提供定期預防性維護，以確保系統和網路正常運行

工作時間：

• 週一至週五，上午 8:30 至下午 6:00

• 週末及公眾假期待命

益處：

• 津貼和索賠

• 在職訓練和認證

• EPF 與 SOCSO

• 保險