To maintain efficient and effective communication between departments, work colleagues and external partners. To liaise closely with the clinical team. To deal professionally with sensitive issues. To deal efficiently with all correspondence and the preparation of correspondences. To deal positively and promptly with internal and external enquiries both telephone and personal, liaising with staff, patients and relatives as appropriate. To provide clear written and statistical information in the form of reports as required and set deadlines. To ensure Consultants and the Directorate Management team are kept regularly updated on issues relating to theatres and waiting lists. To work without direct supervision and to take immediate and remedial action to resolve issues within level of authority and recognise when escalation to a more senior member of the team is required. To undertake any other duties as deemed appropriate by the Assistant Directorate Manager and other senior Managers within the Directorate, commensurate with the nature and grade of the post.

ROLE SUMMARY

HCP Innovation Lead is an opportunity to innovate brand marketing and go-to-market models to extend competitive advantage and achieve our aspiration to be the best marketers of science and technology and to make Pfizer the most trusted brand.

This is a new role within Biopharma, reporting into the Global Commercial Innovation Lead. Success in this role will include the successful scaling of proven disruptive innovation to achieve our aspiration to be the best marketers of science and technology and to make Pfizer the most trusted brand. 

In this role, you will be responsible for leveraging core innovation principles to elevate the level of engagement with Healthcare Professionals (HCPs). Your primary focus will be on driving marketing innovation initiatives that enhance the effectiveness and impact of our Customer Facing Colleagues (CFCs)

ROLE RESPONSIBILITIES

• Lead a comprehensive HCP innovation strategy to develop and build a portfolio of products & solutions that improve HCP engagement.
• Oversee the overall product development cycle for these solutions, covering Strategy & Insights, Product Management, Product Marketing and Partnerships.
• Harness the power of data and analytics to identify and prioritize innovation, measure performance, and optimize decision-making. Use analytical frameworks to derive actionable insights and guide initiatives.   
• Help elevate and fine-tune a structured innovation process that provides visibility to the portfolio, progress, funding needs and facilities idea generation across Biopharma.
• Biased towards successfully landing products and scale extensively. Implements innovation in pilot market, creating a plan to adapt to further markets and scale globally.  
• Cultivate relationship and collaborate with brand and country leadership and local ecosystem stakeholders who can serve as potential innovation partners
• Serve as a thought leader in HCP / CFC engagement innovation, representing our organization at industry conferences, events, and forums.
• Foster strategic partnerships and collaborations with external stakeholders, including HCPs, industry experts, and technology vendors, to drive innovation and stay at the forefront of industry trends.
• Collaborate and lead cross-functional teams that include agencies, Analytics, CX, and internal digital teams in the development and delivery of prototypes and scalable solutions.
• Build, manage and develop a cross functional team of exceptional talent fostering a culture of innovation, collaboration, and excellence.
• Act as a key enabler in building a strong culture and driving the CMOs disruptive innovation agenda

Basic Qualifications

• Experience (15+ years) in positions of HCP and CFC innovation with proven track record, especially in product development roles covering conception through implementation
• Proven track record of driving transformative marketing innovation initiatives that have delivered measurable results and business impact.
• Deep curiosity about the most impactful customer and company problems-to-solve
• Willingness to experiment, and comfortable creating a ‘fail fast, learn fast’ culture
• Have courage to provide objective opinions, especially when evaluating go/no-go innovation decisions
• Ability to build close relationships with ecosystem leaders to drive innovative partnership opportunities
• Experience with piloting innovations in multiple geographies
• Bachelor's degree
• Deep understanding of the healthcare ecosystem and HCP engagement strategies, marketing principles, and core innovation practices.
• Excellent analytical and data-driven mindset, with the ability to leverage data to drive insights and decision-making.
• Exceptional leadership and people management skills, with the ability to inspire and motivate a team towards achieving ambitious goals.
• Outstanding communication and influencing skills, with the ability to build strong relationships with internal and external stakeholders.
• Role model for the PFE Values (Courage, Excellence, Equity, Joy)
• Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable the teams to achieve successful delivery.
• Discretion and trustworthiness in dealing with confidential information.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details:

• Eligible for employee referral bonus

• Work location: On Premise

• Last Day to Apply: March 18, 2024

#LI-PFE

The annual base salary for this position ranges from $205,400.00 to $342,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Marketing and Market Research

#LI-PFE

Community:

Oak Trace

Address:  

200 Village Drive

Downers Grove, Illinois 60516

Pay Range

$89,300.00-$111,650.00+ Annual

Live your purpose.  Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.

At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our Leadership team as our new Director of Assisted Living and Memory Care today!

A few details about the role:

• Responsible for complete oversight of the Assisted Living neighborhood including assisting the executive director in maintaining licensure and certification by ensuring compliance with state and federal regulations.
• Maintain current knowledge of applicable laws and regulations and provide a positive relationship with representatives of governmental agencies who survey and inspect the community.
• Develop and monitor appropriate budget and level of expenditures, justifying and explaining budget variances as necessary and rectifying variances within community guidelines and constraints.
• Meet with new residents upon move-in.
• Coordinate and oversee assisted living and memory care programs.
• Participate in room-change decisions, prepare residents for transitions, and inform families of any changes.
• Coordinate move-out planning with other interdisciplinary teams.

And here’s what you need to apply:

• Bachelor’s degree preferred or equivalent combination of education and experience. 
• Eight years of applicable experience required.
• Personal Care Home Administrator license, state assisted living license or assisted living manager certification as required by state regulations.   Or ability to secure appropriate license(s) upon hire.   
• Experience in assisted living and memory care with geriatric required.

Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.

COMPANY OVERVIEW:
Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations.

Equal Opportunity Employer

If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

The Director, Creative Strategy leads the creative vision and brand strategy for Martin’s Point and is responsible for developing and implementing compelling creative strategies that inform, educate, engage, and acquire new customers. The Director is responsible for leading a talented team of creative professionals, developing innovative campaigns, and ensuring all creative outputs align with brand strategy and objectives. This position requires strong leadership, strategic thinking, and exceptional creative vision. The Director serves as a strategic partner for the internal product teams and leaders within the organization.

Job Description

Key Outcomes:

• Develops and leads the creative vision by establishing the visual identity and tone of voice for the brand and marketing campaigns.
• Defines the creative direction for projects and ensure consistency with overall brand strategy.
• Manages and mentors creative team – both fulltime employees and freelance staff.
• Translates marketing objectives into innovative and impactful creative concepts.
• Oversees the development of assets such as ads, websites, packaging, social media content, and more.
• Researches and identifies emerging trends, technologies, and best practices in marketing and design.
• Partners with marketing, sales, member/patient services and other departments to ensure creative alignment with business goals.
• Develops and adheres to project budgets and ensure deadlines are met.
• Tracks the performance of creative campaigns and adjusts based on data insights.

Education/Experience

• BA/BS in related field

• 10+ years of experience as a Creative Director or similar senior creative role.
• Experience leading and inspiring creative teams to deliver high-quality work.

Skills/Knowledge/Competencies (Behaviors):

• Strong creative vision with the ability to see the big picture and develop original ideas.
• Strong understanding of branding principles and best practices.
• Expertise in various creative disciplines, including graphic design, copywriting, and multimedia,
• Excellent communication, presentation, and interpersonal skills.
• Work effectively under pressure and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Motivate, inspire, and guide a team of creative professionals.
• communicate effectively with stakeholders and team members at all levels in the organization.
• Plan, organize, and execute projects on time and within budget.
• Understand business objectives and how creative work can contribute to achieving those objectives.

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org

About the team

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.  Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry.  We apply our expertise in technology, innovation and our business to support Pfizer in this mission. 

The Biopharma, Patient & CDI (BPC) team creates technology solutions for our external customers.  This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites.

Within BPC, the Platform DevOps team are accountable for the platforms at Pfizer that allow the creation, configuration, launch, and support of all externally facing digital (web, mobile, omni-channel, & device) products, services, and experiences, servicing all external customer types at Pfizer. This includes our Marketing Technology (Martech) platform codenamed “Rosalind”.
 

Rosalind manages the customer data that Pfizer collects from its integrated websites, mobile apps and marketing platforms. We have a range of traditional MarTech as well as journey orchestration, channel and analytics tools. Our platform has evolved over 8 years to send millions of emails and manage billions of customer interactions and events. 

Our mission is to change how customer data is managed, from fragmented implementations to a coherent customer-data ecosystem of services dedicated to the collection and management of profiles, consents and organised data. Our goal is to improve customer experience and especially to improve patient outcomes through intelligent, inventive and compliant use of the data collected as people interact with Pfizer’s customer-facing systems and assets.

Role Summary

We seek a skilled and experienced Principal Engineer to join Rosalind and help deliver our Customer Data Platform services. You will be accountable for technical engineering decisions, solution designs, and delivery, as well as elements of the operation of your assigned services.

In this technical leadership role, you will act as the executor and the visionary behind technical solutions. You will lead teams of between 10 and 25 technical resources to solve complex engineering problems, craft the technical designs and ensure a successful delivery of high-quality products and services from inception to completion. This role requires exceptional technical knowledge, strong management skills, and the ability to collaborate effectively with cross-functional teams while sharing responsibility with other program leads for achieving the desired objectives.

You will also be accountable for delivery of security-and privacy-first capabilities while creating an environment where engineers can do their best work as measured by a quarterly Developer’s Experience survey, and alignment and contribution to the service network and technical engineering standards.

Key Responsibilities

A normal work week consists of leading one or more teams of engineers to deliver and implement technical solutions, following your design approach to meet your assigned program objectives and KPIs. You will also collaborate closely and often with Chief Marketing Office (CMO) Leads, Digital Leads, and Product Owners, to ensure that technical decisions and their implementation align with broader strategic priorities.

You represent engineering in program and stakeholder meetings, as such you’ll need to be able to think on your feet: provide consultation, identify risks based on a variety of factors, and rely on your past experiences to identify potential solutions and develop ballpark estimates.

In many situations you will be working with technology that is new to Pfizer and requires you to learn quickly, be able to read and understand documentation, and architect robust and scalable solutions that align with our business objectives.

Using influence more than authority, you will lead teams of engineers on the implementation of the solution. Individual members of the team are responsible for delivering on their commitments, but the team supports each other. The team pride themselves on the quality of their code, our delivery practices and breadth of our test coverage. You will be expected to document your work.

Key responsibilities for a Principal Engineer are listed below:

Technical Leadership 

• Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.

• Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.

• Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.

• Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.

• Build a team able to manage change. Take appropriate risks to achieve the desired results, balancing risks to stability and current norms versus the need for constant change, improvement, and simplification.

• Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.

Cross-Team Collaboration

• Act as a translator between business stakeholders and technical engineers, to ensure that technical, security and privacy considerations are represented in strategic discussions and business objectives are being met by our solutions.

• Align objectives, dependencies, and schedules across multiple teams to keep teams unblocked, and to ensure seamless projects execution.

• Collaborate with other Principal Engineers, and through the Principal Engineers Forum, to share best practices, quality standards, address improvement areas, and ensure effective communication of information.

• Collaborate with security teams to monitor vulnerabilities, implement defenses, and ensure compliance with security best practices.

• Collaborate with digital operations and support to ensure smooth BAU operations.

Excellence by Design

• Continuously discover, define, architect, deliver, and enable solutions that support program OKRs.

• Offer deep technical expertise, providing insights and guidance, ensuring solutions are secure, compliant, scalable, maintainable, and efficient.

• Advocate for the adoption of best practices, new technologies, automation, and continuous improvement initiatives in both technical and privacy domains.

• Foster a DevOps model of success by building a culture of shared responsibilities and transparency leading to higher quality and quicker delivery of outcomes.

• Stay updated on emerging technologies, industry trends, and best practices, and apply this knowledge to improve engineering processes and drive innovation within the organization.

• Ensure that privacy and security are an integral part of the system design, not merely layered on.

Coaching & Mentorship

• Participate in or lead code reviews, where applicable.

• Provide technical guidance and mentorship to junior and mid-level engineers, facilitate knowledge sharing and taking an active role in supporting the development of the wider team and their careers. Foster a culture of excellence, innovation, and continuous learning within the engineering team.

• Act on Developer Experience (DX) survey findings and feedback from the engineering team members, to drive continuous improvement initiatives to increase the “Ease of Delivery” of the team.

Incident Management & Recovery

• Lead or assist in the response to security incidents, ensuring rapid containment, mitigation, and recovery.

• Lead troubleshooting during operational outages, guiding the team to diagnose and resolve issues quickly.

• Work towards system resilience and implement post-mortem analyses to identify root causes and prevent future incidents.

• Ensure that solutions are designed with data privacy considerations from the outset.

Qualifications and education requirements (include ‘basic’ and ‘preferred’ qualifications / skills)

In order to fulfil the responsibilities listed above, we expect that you possess and demonstrate:

• Extensive experience in software engineering, with a focus on leading complex projects.

• Deep technical expertise from a well-documented background as a senior-level engineer.

• Strong problem-solving and analytical abilities, with a keen attention to detail.

• A broad technical knowledge of digital pharmaceutical sciences platforms and best practices across both user interfaces and back-end systems, as a “jack of all trades”.

• Proven technical leadership skills, mentorship, with the ability to motivate and inspire team members and fellow engineers towards achieving common goals.

• Exceptional interpersonal skills, with the ability to communicate effectively in a matrix environment with geographically distributed resources, and establish strong partnerships with senior non-technical stakeholders, with a talent to explain complex topics simply.

• Ability to influence and work with cross-functional teams to deliver complex projects in accordance with broader strategies.

• Deep understanding of software development methodologies and best practices for implementing principles of privacy & security ‘by design’.

• Understanding of the implications, regulations, and best practices of data handling in the pharmaceutical industry.

• Understanding of the DevSecOps best practices that should be in place, driving an “Everything as Code instead of paperwork” mentality.

• Familiarity with the multiple policies, standards, systems, and organizations within the pharmaceutical industry, to minimize risk of challenges or duplication in implementation.

Qualifications & Education Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Minimum of 10 years’ experience with increasing responsibility delivering digital solutions, products, and services.

• Professional certifications in engineering leadership are a plus.

• Demonstrable experience operating in a DevOps environment.

• Proven capability handling large scale, enterprise software delivery in a global 24/7 environment.

At a technical level, we are looking for engineers with qualifications and expertise in the following areas:

• Experience driving and participating in technical discovery to architect and deliver solutions that meet program business objectives.

• Systems thinking experience demonstrated by architecting complex solutions that require integrating multiple solutions.

• Demonstrated hands-on experience using AWS services to build real-life large-scaled solutions.

• Understanding of CI/CD practices, RESTful APIs, integration patterns, microservice patterns and other areas of interest to modern software development.

• Excellent experience with API-led development using Postman and Open API 3.0 is a must.

• Excellent experience with Agile team processes, including Scrum and Kanban delivery - we enjoy working with lean methods.

• Experience with the types of process problems that come when trying to build complex, new applications and comfortable when things are uncertain and require problem solving.

• Excellent experience estimating complex technical stories and breaking them down.

• Strong written and spoken English with excellent asynchronous collaboration and communication.

We don't expect you to know everything, but we want people with sufficient experience to do most of the job and who are open to learning new things.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

This is a global role, with vendors largely based in North America. Travel therefore may be required from time to time.  Attendance at meetings in the Eastern US timezone will be required.

Last Date to Apply for Job: 3/27/2024

The annual base salary for this position ranges from $134,300.00 to $223,800.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Information & Business Tech

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

This is a temporary 18-month contract position.

Are you a driven clinical leader looking to make an impact? Are you passionate about senior care?   

Our next Director of Care is a values-driven leader with a passion for overseeing and managing the clinical program. Your strong clinical skills and compassion for delivering exceptional care will enable you to provide top-notch, individualized service to our residents. You'll excel at resident and employee safety and well-being, and your expertise in hiring and training superstar clinical experts will ensure a highly effective team. As a dedicated clinician, you'll deliver best-in-class care to our residents, living our values and inspiring your team to do the same.

You will work closely with the Executive Director, regional clinical team, and departmental managers to maximize resident satisfaction, ensuring a positive living experience for our residents. Cultivating strong relationships with residents, family members, employees, managers, and regional support teams and agencies will be integral to fostering a supportive and caring community for our residents.

You'll participate in care conferences, conduct resident assessments, and develop service plans, ensuring individualized care for each resident. You will diligently adhere to all relevant organizational, provincial and federal acts and regulations, ensuring legal and ethical compliance in all aspects of resident care.

Perks and Benefits for the Director of Care:

We believe in rewarding our Director of Care for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect:

• Competitive Compensation Package: As a Director of Care, you will enjoy a lucrative compensation package. We offer a competitive salary that reflects your experience and expertise and eligibility to our department manager bonus plan. Additionally, there is an opportunity for annual merit increases, ensuring that your hard work and exceptional performance are recognized and rewarded.

• Comprehensive Onboarding and Training: We value your success and provide an extensive four-week onboarding program. This program is designed to equip you with the knowledge, skills, and tools necessary to excel in your role. We invest in your professional development from the start.

• Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your full potential as a Director of Care.

• Dedicated Support: We understand the importance of having a strong support system. You will have access to dedicated support staff and resources to assist you in your role. Whether it's administrative support, operational guidance, Legal or Finance, we are here to ensure your success.

• Extensive Benefits Plan: Your well-being is important to us. We offer an extensive benefits plan that includes comprehensive medical coverage, health benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program to help you plan for your future.

• Manulife Vitality Program: We prioritize your health and wellness. As part of our commitment, we offer the Manulife Vitality program. By participating, you have the opportunity to earn exciting rewards and gift cards, encouraging a healthy and active lifestyle.

• Employee Perks Program: We are a proud partner of Perkopolis, an employee discount program that provides our team members with exclusive discounts on entertainment, travel and shopping, gift card rewards, and much more.

• Generous Time Off: We recognize the importance of maintaining a healthy work-life balance. You will start with four weeks of vacation per year, along with additional sick and personal days. This time off allows you to recharge, spend quality time with loved ones, and take care of personal commitments.

• Rewards and Recognition: We want you to know that your efforts are valued by celebrating your dedication, hard work and career achievements. We do this through our service awards program and celebration stations.

• Career Growth Opportunities: We believe in fostering a culture of growth and advancement. As you excel in your role as a Director of Care, there are clear paths for career progression within the organization. You may have the opportunity to move into regional and national positions, allowing you to continue making a positive impact on our organization at a larger scale.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Skills for success:

• Clinical competence

• Critical thinking to assess and make decisions on complex care scenarios

• Strong people leadership skills

• Effective communication skills both oral and written

• Effective emotional support

• Empathy and compassion

• Attention to detail

• Time management

• Adaptable and comfortable working through unique situations

• A team player, collaborative

• Technical proficiency with better than average computer skills

• Ethical and able to maintain confidentiality

• Advocate for residents rights and needs

• Keen on continuous learning

Your experience:

• Currently registered as a Registered Nurse from the applicable provincial professional regulatory body with competency to perform skills withing their scope of practice;

• Minimum of five (5) years relevant clinical experience and one (1) year of leadership experience, preferably in a retirement residence;

• Experience managing a multidisciplinary team in a unionized environment;

• Experience in mentoring, training, and developing nursing staff, fostering a positive work environment and facilitating ongoing education for your team;

• Experience recruiting and building a strong team that delivers personalized clinical support, is on top of resident assessments, and develops care plans for the best quality of care;

• A good understanding of budgets and financials to be able to monitor department expenses while ensuring all care and labour services are billed appropriately;

• Up to date of knowledge of regulations, acts, program standards, and other pertinent provincial legislation;

• Must provide a complete and current Vulnerable Sector Check (including a Criminal Background Check) within the last six months or be willing to obtain one.

Don’t Meet Every Requirement?

If you’re excited about working with us but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.　

[What the role is]
The jobholder is responsible to lead the design, development, engagement and implementation of strategies, plans and initiatives in risk management and business continuity for NCSS. Risk management and business continuity are strategic pillars in NCSS to ensure effective corporate governance, to be future-ready for crisis and changes in operating environment and to be a resilient and forward-looking organisation. The jobholder will also facilitate, enable and support the Divs in NCSS to review work processes and systems to leverage and implement technology and artificial intelligence (AI) to enhance risk management and business continuity with the reduction/elimination of manual and repetitive processes which are prone to human errors.

[What you will be working on]

• Thought leader in the areas of risk management, business continuity, ops-tech integration and use of technology and AI and apply best/good practices to NCSS.

• Lead the design, development and implementation of strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS.

• Lead in the engagement and consultation with Divs in NCSS on the continuous review strategies, plans and initiatives in risk management, business continuity and leverage technology and AI in NCSS, to remain relevant and current.

• Lead in the conduct of communications and engagement sessions with staff on risk management, business continuity and use of technology and AI in NCSS, to build awareness and deepen ownership.

• Lead in the building and deepening of risk management, business continuity and use of technology and AI as a work culture in NCSS.

• Lead in the design and co-ordination of delivery of competency-based programmes on risk management, business continuity and use of technology and AI.

• Lead in the regular conduct of table-top exercises and simulation exercises to stretch-test the risk management and business continuity plans including After Action Review Sessions

• Lead in the briefings and engagements with Board, EXCO, SMT and staff on work related to risk management, business continuity and use of technology and AI.

[What we are looking for ]

Competencies:

1.Analytical skills

2.Communications and engagement skills

3.Regulatory knowledge

4.Leadership and influencing skills

5.Strategic thinking skills

Skills & Knowledge:

1.Risk management knowledge

2.Business continuity knowledge

3.Technology and AI knowledge

Experience:

At least 10 years of work experience, with at least 5 years in a Leadership/Managerial position with practical experience in risk management/business continuity.
 

Special Certification(s):

ISO31000 (ERM), ISO22301 (BCMS) will be an added advantage.

Job Responsibilities :

• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.
• Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the Centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements

• A recognized Degree in any discipline.
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

You will possess excellent organisational skills and be able to lead on bids for new services and mobilise these. You will also be a quick but considered thinker, who is able to flex between dealing with emerging crises and working towards the services long-term aspirations. You will be someone who excels in establishing and developing excellent working relationships with service users, colleagues, partner agencies and stakeholders, and you will be skilled at coordinating moving parts and dealing with ambiguity and nuance. The role is extremely busy and challenging but hugely enjoyable and fun, and you will be made to feel very welcome! If this sounds like the job for you, please contact Lawford Clough, Service Director, for more information on 07970 984832 or at l.clough@nhs.net

Job Description

• As the head of the company, the person is responsible for all transactions, and manages and directs all employees in ITA.
• As a Managing Director of ITA, to enhance the comunication between HQ, ITCT (ITA's shareholder) and other overseas' treasury centers, and to contribute to reducing funding costs, etc.
• To build the ITA mid to long term growth stradegy , and to monitor and follow ITA to keep in line with this strategy.

Job Requirements

• Excellent communication skills including the proven ability to effectively convey information and ideas clearly in both written and verbal means to top managements , all national staffs and RMs in each bank.
• Advanced understanding on finance-related knowledge and accompanying basic accounting and leagal knowledge.
• Possess strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with top managements, Tokyo headquarters' managers, and ITA staffs and RMs in each bank.
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Possess problem-solving and analytics skills with demonstrated ability to identify and define problems, verify cause of the problem and develop feasible solutions to resolve the problems identified.
• Able to coach and motivate the whole ITA team for better performance and contribution.
• Proactively propose to apply new solutions with updating to latest market trends and business environment.
• [Must]Jananese Native or JLPT N1: Need to communicate with Japan HQ and Japanese RMs in each bank frequently.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This Position Is Responsible For Assigned Aspects Of Medical Policies And UM Programs. Performs Medical Necessity Reviews And Interacts With The Provider Communities For Assigned Areas.

JOB REQUIREMENTS:.
* Physician (M.D. or D.O) with a current and unrestricted physician license in a state or territory of the United States
* Maintain Board Certification by a specialty board approved by the American Board of Medical Specialties, National Board of Physicians and Surgeons, or the Advisory Board of Osteopathic Specialists
* 5 years of clinical experience
* Analytical and communication skills
* Strategic thinking skills
* Proficiency in computer skills (including software applications such as Microsoft Office Product and Lotus Notes) needed for electronic documentation of case reviews

PREFERRED REQUIREMENTS:
* 3 years Managed Care experience

* Highly seeking Specialties: Physical Medicine (PM&R), Otolaryngology (ENT) and Neurosurgery or other surgical specialties

This role is 100% work from home, there are 2 openings

Must reside within one of HCSC's 5 state plans (TX, IL, NM, OK, or MT)

***Must possess a TX License***

Monday-Friday, occasional weekend calls

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Assistant Director of Admissions and Marketing for Master of Science in Environment and International Affairs - Walsh School of Foreign Service - Georgetown University

Georgetown’s Walsh School of Foreign Service (SFS), founded in 1919, is a premier school of international affairs. We provide a rigorous education grounded in both theory and practice while instilling the Jesuit value of service.

Job Overview

The Assistant Director of Admissions and Marketing provides primary support for all activities related to the recruitment and marketing of the Master of Science in Environment & International Affairs (MS-EIA) program.

Responsibilities include but are not limited to:

• Support all aspects of recruiting outreach, including creating the marketing strategy and recruitment plan, and coordinating and executing the lead and applicant journey
• Implement all procedures for recruitment outreach and follow-up with prospects.
• Ensure that all marketing content materials (both printed and online) are up to date and factually represent MS-EIA program goals
• Create the communication and recruiting events strategy for the program, and travel to represent SFS at recruiting fairs (domestically/internationally). 
• Coordinate with the Admissions partners at the Walsh School of Foreign Service (SFS), Earth Commons, and the Graduate School of Arts and Sciences (GSAS) to ensure that all prospects who submit an application are efficiently passed on to the MS-EIA Program Coordinator
• Develop and maintain full knowledge about the MS-EIA, MS-ESM and additional graduate program offerings in order to best guide prospects during their exploratory journey

Work Interactions and Work Mode Designation

Reporting to the MS-EIA Program Director and the Earth Commons Institute staff, the Assistant Director of Admissions and Marketing ensures efficient flow of recruitment and admissions information and participation in recruitment related events.

As well, they coordinate with the SFS Director of Graduate Admissions and Enrollment Management, the program team for MS-ESM, and various Georgetown University offices, such as OSFS and the GSAS merit aid team; and interact on an ongoing basis with prospective and enrolling students by providing information in a professional and persuasive manner.

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Requirements and Qualifications

• Bachelor’s degree
• At least 1 to 3 years of experience in recruitment/admissions, marketing, communications, and/or business development – preference for higher education admissions

Preferred Qualifications

• Outstanding interpersonal and written communication skills
• Critical ability to multi-task, prioritize and execute
• Strong attention to detail and commitment to client service
• Experience planning and managing a wide range of events and activities
• Familiarity with marketing automation tools and/or CRM tools
• Comfort in working directly with executives at all levels and a desire to engage with international cultures

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing and controlling network strategies, reimbursement contract negotiations, contract drafting, contract administration and issue resolution for 200 hospitals, 65 downstate PPO hospitals, 80 Medicare hospitals and 80 Medicaid hospitals In Illinois. The position is responsible for determining reasonable cost reimbursement (MRC) and for maintaining the integrity of these contracts.

Responsibilities include but not limited to:

• Develops and annually renegotiates reimbursement contracts with hospitals in Illinois and responsible for resolution of disputes and issues arising between HCSC, Med Select, Plan, PPO downstate, and Workers Choice contacts and hospitals.
• Develops network, drafts reimbursement agreements, and negotiates reimbursement contracts for all institutional providers, Plan, and PPO downstate.
• Responsible for completion of all MRC audit settlements and MRC billing budget and related activities.
• Responsible for maintaining the quality and consistency in the MRC audit process among all contracting hospitals.
• Responsible for maintaining the integrity of the Plan Hospital Contract and audit capability.
• Handles inquiries and requests for clarification and interpretation of the Plan Hospital Contract provisions and matters relating to preparation and submission of cost reports from providers.
• Adapts concepts to cost report treatments and settles cost reports taking into consideration changes in current policies, changes in GAAP and GAAS and changes in the Hospital industry’s financial practices.
• Determines when to allow or disallow certain costs on the Blue Cross Cost Report based on Audit Guide/GAAP and/or other intangibles.
• Negotiates new MRC contracts when hospitals change ownership or new hospitals enter the market.
• Assists VP in negotiation of new network products (Medicare Select, Workers Choice, CHP, etc.)
• Negotiates contracts and renewals for downstate PPO, Med Select, and Workers Choice contracts.
• Determines whether or not to bring a provider into certain type of contract situation given a multitude of factors (for MRC, PPO, CHP, etc.)
• Interacts with the Finance Division on monthly MRC accrual calculations
• Works with internal and external auditors to accomplish specific audit of department operations or information requirements.
• Develop and implement overall provider network contracting strategies that provide better value to customers. Within the framework of the overall provider network contracting strategy, develop and implement individual provider strategies.
• Using sophisticated modeling and valuation systems make assessments and set parameters for acceptable payment level targets. Devise strategies to reach agreement with providers within acceptable payment level targets.
• Negotiations individual provider contracts.
• Oversee research on and development of payment methodologies in response to provider requests, new technologies, local and national payment trends, and contracting strategies in order to improve payment value for customers.
• Oversee the creation and maintenance of financial modeling systems to support the development of contracting strategy and individual contract negotiations including but not limited to the following:
o Predictive modeling of the expected effect on payments for contract rate and structure changes as part of individual provider contract rate proposal and overall contract strategy evaluations.
o Cost analysis and contribution to margin analysis on an overall network and individual provider basis.
o Historical payment and utilization trend analysis by provider or by type of service.
o Peer provider comparisons and analysis.
o Medicare Payment comparisons and analysis.
• Through extensive analysis provide analytical, statistical reports to internal departments regarding estimated financial impact of contract strategies and proposals/alternatives.
• Service as liaison in coordinating provider contracting strategies, explanation of contract rates, contract structure, contract language, historical payment performance and predictive modeling results.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

JOB REQUIREMENTS:
 

* Bachelor’s degree and 12 years of experience in health care/insurance administration, hospital/health care contracting, and hospital/physician relations or related field OR Master’s degree and 10 years of experience in health care/insurance administration, hospital/health care contracting, and hospital/physician relations or related field

* 5 years of leadership/management experience
* Verbal and written communications skills
* 5 years of contract negotiation experience either at a healthcare provider or managed care company
* 10 years of hospital experience or managed care contract/reimbursement experience
* 5 years systems management experience
* Analytical, problem solving, quantitative, communication, prioritization, organization, and training skills
* Trouble shooting experience with solving system problems
* Management skills

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Position Title:    Director, Technology Support Services (TSS)
FLSA Status:      Exempt
Reports To:        Chief Information Officer

POSITION SUMMARY:

Responsible for all technical infrastructures and related services necessary to support all business processes and applications systems. Provides leadership, planning and architecture direction that ensures the infrastructure and supporting systems are reliable and scalable. Maintain secured, stable, compliant and recoverable server connectivity (direct and remote), telecommunication and client environments in line with expected levels of service and budget. Providing customer oriented systems and end user support team to drive utilization of technology across the Hospital to improve productivity and satisfaction. 

Starting Wage: $87,987.00

The posted wage is the current starting wage for this position.  Actual wage is dependent on the applicant's relevant experience and qualifications for this position.  The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.  

JOB SPECIFICATIONS:

15271 Laguna Canyon, Irvine, California, 92618, United States of America

The Role You'd Play:

We are seeking an inspiring and motivated leader who will lead approximately 10 dialysis centers throughout our Hospital Programs throughout the Greater Los Angeles market, 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care.

Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability. This position is a key member of DaVita’s field management team.

Some specific examples include:

• Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work at a place that gives back to the community.
• Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards

Our most meaningful resource is your passion and vision

If you can see fresh approaches, envision bigger goals to move us ahead and are dedicated to building up those around you… you’ll have our attention! We approach everyday operations with a sharp eye for how to stay on the cutting edge. What we want is sharp executive minds to keep us growing. Our diverse staff hails from a variety of backgrounds, all bringing their valuable perspectives and skills. Here, supporting teammates and their sense of belonging and offering all teammates the opportunity to grow and learn is a priority. We are looking for a candidate that has demonstrated success in the following areas:

• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required, MBA preferred
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
• And, a little bit of competitive spirit never hurts

Our investment in you

Our new teammates receive comprehensive training on how DaVita’s dialysis clinics and hospital partnerships operate. You’ll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package.

Are you ready to transform health care with us?

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

$110,100.00 - $161,700.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits