Total 9,201 Senior Executive level Customer Service job vacancies

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Aneurin Bevan University Health Board strives to be a diverse and inclusive workplace where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, those who have a disability or impairment or are from the LGBTQ+ community and those who are underrepresented within the Health Board. ABUHB is well situated to allow easy transport links to the various cities along the M4 corridor, the beautiful surrounding countryside including the Brecon Beacons and the South Wales coastline.

We are looking for a self-motivated, forward-thinking clinician who is a strong team player with the ability to demonstrate leadership qualities and excellent communication skills, to join our critical care physiotherapy team in the Grange University Hospital.

You will need to have completed rotations, or have equivalent experience in, musculoskeletal outpatients, orthopaedic in patients, respiratory, neurology / rehabilitation at band 5 level.

The Physiotherapy service prides itself on providing excellent training opportunities, being committed to following evidence-based practice ensuring we provide a high-quality service to our patents. We encourage staff development through a structured appraisal system, in-service training programmes, and participation in speciality forums, clinical audit, and other development opportunities as they arise. The post is supported by band 7’s and a Clinical Lead in acute cardiorespiratory.

You will be actively involved in the education and mentoring of Band 5 Physiotherapists and physiotherapy students on placement from Cardiff University.

Aneurin Bevan University Health Board (ABUHB) covers a wide geographical area. The post is based on critical care at the Grange University Hospital, with support as required to the respiratory and surgical wards.

The successful applicant will be expected to participate in the respiratory on-call rota.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Aneurin Bevan University Health Board strives to be a diverse and inclusive workplace where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, those who have a disability or impairment or are from the LGBTQ+ community and those who are underrepresented within the Health Board.

ABUHB is well situated to allow easy transport links to the various cities along the M4 corridor, the beautiful surrounding countryside including the Brecon Beacons and the South Wales coastline.


This advert closes on Wednesday 8 May 2024

We have an excellent opportunity to join our team at Avon View as a Senior Care and Community Services Officer.

Avon View residential home offers accommodation to 81 clients, divided into smaller units all with a shared lounge and kitchen, and an en-suite in each room. The home has specialist dementia care and nursing units and is situated near the town centre of Christchurch. We work in a person-centred way providing support for people living with complex care needs.

Key responsibilities will include:

• Ensuring that the needs of clients are assessed and care plans are developed, implemented and monitored.
• Supporting the Manager to oversee the day-to-day running of the service.
• The safe administration and ordering of medication.
• Supervision and management of staff.
• Working to required standards to comply with CQC guidelines.

The successful candidate should have:

• Experience working within a residential service.
• Knowledge of relevant Community Care legislation.
• An understanding of Risk Assessment and Health & Safety.
• Good verbal and written communication skills.
• NVQ Level 3 in Health and Social Care or equivalent.

Proud member of the Disability Confident employer scheme

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Leek, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Senior support worker Essential

1-year experience in residential childcare plus Level 3 Children & Young People Award or equivalent
Experience of working within and leading a team
Driver (company provide a car during working hours)
Able to work unsociable hours (evenings, nights and weekends)
Willing and able to be part of Management on call system

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to become stronger and more confident in controlling their lives
Person Centred, allowing our children to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Benefits

Full, or Flexi contracts available
Competitive salary including enhanced qualified rates
4 week paid induction programme
Dedicated learning and development programmes including fully funded Leadership and Management training programme
Face to face therapeutic/specialist training
Access to a wide range of free online courses for all staff on a variety of topic
Free Enhanced DBS check
Free parking

Employee Benefit system

*Refer a friend ‘Scheme’ reward system – earn up to £1000

*WELCOME BONUS £500

*Terms & Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for us to appoint a Senior Advanced Clinical Practitioner based in the Emergency Department at Fairfield Hospital and supporting across Urgent Care

The Emergency Department is part of the Emergency & Urgent Care Directorate and works closely with other departments in the hospital to provide the appropriate level of high quality care for our patients. The Advanced Clinical Practitioner role enables us to provide consistent and advanced clinical services within all areas to help steer patient journeys through the appropriate pathway in a timely fashion to reduce length of stay and improve patient experience.

The Senior Advanced Practitioner will work clinical shifts in the Emergency Dept and will support the Nurse Consultant with the day to day management of the Advanced Clinical Practitioners and support the development of the Advanced Clinical Practitioner service within the dept. This will be in conjunction with the Nurse Consultant and Lead Nurse and represent the ACP workforce and strategy across the Division to the Senior Leaders within the Care Organisation

The successful candidate will Support the Nurse Consultant lead and implement an ACP Faculty, deliver pastoral support and work alongside the ACPs in ED and the UTC to provide educational support and development of ACPs.

The job plan will start as am 60/40 split between clinical & managerial responsibilities.

You will be enthusiastic, motivated and committed to wanting to help drive the strategy of a blended workforce with advanced skills within this challenging but exciting environment.

As a professional with extensive knowledge and RCEM accreditation or working towards RCEM accreditation you will also be expected to support junior colleagues and work as a strong team player to ensure the patient gets the best care possible. It goes without saying that you will be fully dedicated to patient-centred care and you will be willing to work closely with colleagues at all levels to ensure this continues across your department.



The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we’re always looking for people who demonstrate our three core values -care,appreciateandinspire– to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website:https://careers.northerncarealliance.nhs.uk/working-with-us/our-values/

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

This vacancy is open to those who have a current NMC PIN to practice as an Registered Nurse or Midwife in the UK, or those who are currently enrolled on a course which means they expect to receive their full NMC PIN within the next 3 months. Please note an NMC PRN PIN is not a full NMC PIN and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.

We would welcome the chance to meet with you informally, to introduce you to our fantastic teams and show you around our departments.

Please contact

Kate Dear Nurse Consultant

Kate.dear@nca.nhs.uk


This advert closes on Wednesday 8 May 2024

Proud member of the Disability Confident employer scheme

Senior Nursing Care Assistant (Days & Nights)

£14.67 to £14.73per hour

Ty Coch Nursing Home, Cardiff, CF14 5UW

The opportunity:

Linc Cymru are offering the opportunity to join our team as a Senior Nursing Care Assistant, working within our Nursing Home in Cardiff. You will have the drive, commitment, and compassion to help support our residents to consistently provide a high-quality standard of care. You will work as part of a team to assist in ensuring the efficient running of the home on a day-to-day basis.

What we need from you:

In this role, you will have the chance to use your skills and knowledge to take on more responsibility and develop professionally, with the support from the nursing and managerial team within the home.

Senior Nursing Care Assistant provides an essential role in contributing to the smooth running of our nursing care homes for older people. You should have an NVQ Level 3, overseas PIN, or higher qualification in social care to apply for this role. The role is an enhanced senior care assistant role that will, after being trained and assessed as competent under the guidance of registered nurses, you will undertake clinical tasks which may include medication administration, observations, check blood sugar levels, change simple dressings, liaise with MDT's, administer ear and eye drops, PEG feeding, catheter care and colostomy care.

The Senior Nursing Care Assistant will be tasked to develop, review, and update the resident's individualised care plans to meet their changing physical, social and psychological needs. Senior Nursing Care Assistants will promote high standards of care by ensuring all team members are trained and supervised appropriately and will communicate professionally and warmly with visitors, family members, and other health care professionals.

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Experience in working with Elders - This role is based within a nursing home setting so experience of working with the elders is essential

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Ability to show empathy, understanding and experience in a care setting - You will be expected to work closely with our residents and be able to identify their specific needs

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Well-developed time management skills with the ability to work under pressure - to ensure the smooth running of the home's routine.

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Ability to make balanced, clear, and timely decisions to ensure the best decisions and outcomes are met for our residents, by taking a pro-active approach in consulting and involving others in decision making.

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Takes a pro-active approach to consulting and involving others in decision making process as appropriate.

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Step into Care Assistant role as and when required

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IT skills - Microsoft Office.

Linc Cymru are a sponsorship licence holder. However, we are not currently offering COS.

What we will offer in return:

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Free onsite parking

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Near good transport links

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Free uniform

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Free Enhanced DBS check

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28 days holiday

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Dedicated Learning & Development team to support with any training needs

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Flexible working patterns - excellent work life balance with 2 week rolling rota

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Opportunity for progression

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Perkbox discounts

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Access to Blue Light Card Scheme

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Wellbeing support

What's it like to work at Linc?

Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales.

We are creating an environment for people to flourish; we offer training, support, and career opportunities.

We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more!

Our customers are at the heart of everything we do, so in one word - working at Linc is rewarding.

What's next?

Please click apply and complete our short application before the closing date.

The advert will close at 23:45 on sunday 12th May 2024.

We reserve the right to close the advert before this date once we are in receipt of sufficient applications.

A Vacancy at Berkshire Healthcare NHS Foundation Trust.


The integrated care practitioner role is well established within Bracknell. If you are energetic, a team player with a good skillset for autonomous working and decision making; you will be the right person to come and work as part of the Integrated Care Team.

The role is truly situated in between the services to prevent people falling between the gaps; you will be able to guide the person on correct pathway so there are “no wrong doors”. You are working closely with community nursing colleagues as well as local authority colleagues from Bracknell Forest, discussing new referrals and completing home visits.

This is a hybrid role, whilst being able to work from home, you’ll also have opportunity to work at Bracknell CMHT OA, Church Hill House and Bracknell Forest Council, Time Square.

You will be a well-respected member of Bracknell CMHT for Older Adults and the Integrated Care Team, this is a matrix management model - your operational supervision will be provided by the service manager of the Integrated Service, your clinical supervision will be provided from Bracknell CMHTOA.

Your caseload will come from the work you undertake within the Integrated Care Team, you will work closely both Adult Social Care and CMHTOA in Bracknell, you’ll attend referrals meeting to provide steer as part of the integrated work.


• To represent BHFT mental health services at locality LAP/Cluster/Care Home meetings. To screen referrals, identify any further information which needs more exploration to be able to identify a correct pathway.
• To provide clinical leadership, and offer mental health expertise & guidance to professional colleagues and assist in formulation to support integrated decision making and care provision
• To meet the multiple and often complex needs of frail patients with long term conditions who are discussed, through on-going joint assessment of health and wellbeing, including risk assessment, developing, implementing and evaluating intervention plans.
• To support the multidisciplinary team to identify which patients discussed could benefit from mental health intervention.
• To work as an autonomous practitioner, taking responsibility for mental health assessments establishing a formulation and implementing the clinical management required.
• For those patients not requiring secondary mental health input, to support navigation of the health and social care system by recommending the most appropriate level of psychological support from the range of provisions available.
• To hold a small caseload requiring more complex mental health support.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
• Flexible working options to support work-life balance.
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites

The integrated care extends to working closely with partners, including GP’s and community nursing teams when discussing more complex patients in cluster meetings.

The team has access to local authority training as well as Berkshire Healthcare Foundation Trust training. Both provide good opportunities for external training.

The Integrated Care Team is inclusive, friendly team with different professionals lining together. We look forward welcoming you to our team!



The “must haves” for you to be considered for this role: 
• Degree in Mental Health Nursing or equivalent professional qualification or Dual Qualification eg RGN
• Experience of clinically supervising junior and unqualified staff and mentoring students.
• Experience of working effectively in a multi-disciplinary team and multi-agency environments.
• Exceptional interpersonal, influencing, communication, observation and reporting skills. Ability to engage and communicate with a wide range of professionals, staff and other service stakeholders

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

We are very happy to discuss the role with you and answer any questions that you may have. Please contact

Mari Longworth, 01189046900, mari.longworth@berkshire.nhs.uk

Amy Gates, 01344 351479,amy.gates@bracknell-forest.gov.uk


This advert closes on Wednesday 8 May 2024

Proud member of the Disability Confident employer scheme

You will join an experienced and dedicated team of mental health professionals, providing an efficient and effective service triaging referrals and undertaking assessments with people experiencing mental health difficulties.

Referrals are received from GPs and other external agencies; you will work as part of a multi-disciplinary team (including consultant psychiatrists), offering timely assessments and referring /signposting all patients on to appropriate services.

You will deliver care and support in accordance with all Pennine Care NHS Foundation Trust policies and procedures.

To triage all referrals received into the service.

To provide comprehensive biopsychosocial assessments and robust risk assessments for people referred to the service and to feedback to the referrer.

To make onward referrals to the most appropriate service to meet the needs of the individual following triage / assessment.

To identify the need for protection in line with the Trust's safeguarding policies and procedures.

To liaise and negotiate with other professionals, statutory and independent agencies to ensure the best possible service is provided to service users and their carers.

To involve family members/carers in the assessment process, with the service user's consent.

To undertake evidence based practice and to maintain accurate and contemporaneous clinical records.



You will be joining the team at a very exciting time, as we evolve and embrace the new Living Well model of care. We want the people of Oldham to receive outstanding care - every time, from the right person, at the right place, at the right time.

You will receive a comprehensive induction, with regular formal supervision and a yearly appraisal with your manager. You will be supported to undertake training relevant to your role in addition to being given time to complete your mandatory training.

You will be joining a dedicated and friendly team, which prides itself on providing outstanding care and support to the people who are referred to the service.

If you are enthusiastic about delivering the very best care and have a willingness to evolve and embrace change, please come and work alongside us on our exciting journey of continuous improvement, delivering outstanding care and support to the people of Oldham.

The NHS long term plan and the Community Mental Health Framework (2019) outline an ambitious vision for the transformation of community mental health services across England. You will be joining Pennine Care at an exciting time as we respond to this challenge by implementing the ‘Living Well’ model of care and support for people with complex mental health needs who are not accessing specialist services. We are re-designing existing services with new investment in clinical and non-clinical roles to create multi-disciplinary teams that offer person-centered, trauma informed and holistic support.

We envisage our existing Access function will change and integrate into the Living Well multi-disciplinary team. We are currently consulting with staff as we want to reflect a strengthened emphasis in current roles on multi-disciplinary working, particularly with the Voluntary Sector, Housing, Employment and Substance Use partners.

We wish to emphasise that we are not recruiting to at-risk roles; all advertised positions are secure and permanent. Instead, you will join us at a point where we are working together with our staff and people with lived experience to develop new ways of working, building on existing roles, and with opportunities for you to make an active contribution to the development of our future offer to the communities of Oldham.

More information on Living Well can be found here:

Living Well in Greater Manchester: a Guide - Version 1 (gmintegratedcare.org.uk)


This advert closes on Wednesday 8 May 2024

Main duties for child and Family Acts as an advocate for child and family at all times. Facilitates family centred care and provide information and support to families to enable them to continue to care for their child during the period of illness and hospitalisation. Patients and families are to be treated with dignity, respect and discretion whilst maintaining their confidentiality. Ensuring childrens toilets needs are met, measuring urine and weighing nappies as required. Recording all childrens output on a fluid balance chart. Monitor and record observations on patients including temperature, pulse, respirations and oxygen saturations. Monitor and record Blood pressure and Paediatric Early Warning Score. To perform monitor and record Blood Sugars as required To perform monitor and record capillary blood samples e.g. blood gases and bilirubin levels. To carry out routine urine testing, record results and report any abnormalities. Send urine specimens as appropriate. To escort patients to other departments throughout the hospital, To escort patients as appropriate to other hospitals/areas. After undertaking basic life support training, summon help and assist the qualified nurse in an emergency situations. To be able to deal with patients/families who have language barriers to enable understanding. Call interpreters as appropriate. Nutrition. To deliver meals to patients and families as appropriate. Assist in feeding patients as necessary. Bottle/spoon feed babies as required. Make up baby feeds as required Assess feeding requirements and refer to dietician, breastfeeding counsellor and speech and language therapist as required. Weigh and height children as required Order special feeds as necessary. Moving and Handling Adhere to Trust policy on moving and handling Is one of the designated Moving and handling links for the ward. Maintain the comfort of patients confined to the bed using moving and handling apparatus as required. Documentation Maintain nursing records in accordance with trust policy Complete all admission paperwork liaising and asking nursing staff for assistance as required. All written documentation must be clear, legible and signed. All entries must be counter-signed by a qualified member of staff. To fill in fluid charts and observation charts as required. Writing care plans using Clinical care guidelines after having teaching on care plans and been signed off as competent at writing care-plans. All entries must be signed off by a qualified member of staff. Infection Control Be aware of and adhere to the Trust guidelines relating to Infection control Take steps to prevent cross infection by using universal precautions and hand washing. This includes wearing uniform in accordance with hospital policy and the use of spirigel appropriately. Assist in keeping the ward clean and tidy in accordance to health and safety and Infection control. Bed linen to be changed daily. Beds, lockers bed tables and general bed areas to be cleaned thoroughly when patients are discharged or transferred. To follow the Trust policy on the safe disposal of sharps. Communication. To be able to communicate effectively with patients, families and members of the multidisciplinary team as well as other Trust staff and the general public. To answer the phone clearly and politely stating the ward name and who you are to relate all messages promptly and accurately. To be willing to undergo computer training and PAS training. Health and Safety To be able to do monthly Health and Safety checks and liaise with ward manager in doing so. Report any accidents and incidents according to Trust Policy 3.1 Nursing duties to be undertaken under the guidance of a qualified nurse. To undertake shared responsibility for delivering and maintaining a high standard of hygiene care to children - e.g. bathing, hair and skin care. Reporting to the qualified nurse any changes in the childs condition. To carryout weighing and heighting and recording this accurately in notes and child held record. To ensure that children receive an adequate nutritional and well balance diet. Assisting with the serving of childrens meals and drinks and providing appropriate assistance to those children who may require it. Taking and recording observations as directed by a qualified nurse. Obtaining, testing and labelling routine specimens as directed by a qualified nurse. To be aware of the emotional and physical needs of children whilst in hospital and to provide appropriate support in conjunction with and under the supervision of a qualified nurse. To be aware of the needs of the families / carers and other visitors. To be aware of the importance of infection control and take steps to prevent cross infection. To actively participate in family centred care such that all direct nursing duties should be shared with parents if they so wish. To maintain accurate and legible records of care given under the supervision of a qualified nurse. To report any incident to the nurse in charge or ward manager. 3.2 Additional Duties and Responsibilities. Making and cleaning of beds, couches, desks and clinic rooms Ensuring that the immediate childs environment is safe, clean and orderly. Maintaining the general tidiness and neatness of all areas, being aware of safe requirements. Maintaining unit stock at agreed levels, checking and emptying supplies, restocking, cleaning and tidying storage areas e.g. linen, equipment and treatment rooms. Answer the telephone, taking messages, dealing with enquiries or referring the caller on to qualified staff as necessary.

The integrated care extends to working closely with partners, including GPs and community nursing teams when discussing more complex patients in cluster meetings. The team has access to local authority training as well as Berkshire Healthcare Foundation Trust training. Both provide good opportunities for external training. The Integrated Care Team is inclusive, friendly team with different professionals lining together. We look forward welcoming you to our team! The must haves for you to be considered for this role: Degree in Mental Health Nursing or equivalent professional qualification or Dual Qualification eg RGN Experience of clinically supervising junior and unqualified staff and mentoring students. Experience of working effectively in a multi-disciplinary team and multi-agency environments. Exceptional interpersonal, influencing, communication, observation and reporting skills. Ability to engage and communicate with a wide range of professionals, staff and other service stakeholders If youre someone who shares our passion for excellence and care, join us and lets be outstanding together. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required. We are very happy to discuss the role with you and answer any questions that you may have. Please contact Mari Longworth, 01189046900, mari.longworth@berkshire.nhs.uk Amy Gates, 01344 351479, amy.gates@bracknell-forest.gov.uk

Rail Gourmet

Rail Gourmet is seeking a motivated individual to join our team as Senior Customer Service Assistant for Great Western Railway (GWR) at Plymouth.



Shifts: Varied between 6 AM and 10 PM, including some weekends.

Pay Rate: £ 12.00 per hour.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:


- Oversee efficient loading/unloading of catering equipment and stock from trains.
- Manage order assembly and maintain precise control over inventory.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
- Strategically place products to minimize wastage through effective rotation.


REQUIREMENTS FOR SENIOR CUSTOMER SERVICE ASSISTANT:

- Applicants must be 18 years or older due to certain responsibilities within the role.
- The role involves manual loading and unloading of items, requiring physical capability and stamina.


WHY JOIN US?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Learn while you Earn: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
- Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Employee Recognitions: Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: 5 Leisure pass for GWR after probation.


Feel like you could belong at RG? Apply now and embark on the best part of your journey.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

Senior Housing Support Worker
South Wales - Swansea, Cardiff, Pontypridd, Merthyr, Newport
Monday to Friday, 8:00 AM - 4:00 PM/2 pm -10 pm 1 Saturday a month
3 month contract

The Housing Support Worker is responsible for providing housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence. This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

Key Responsibilities:

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.

Professional & Technical Expertise:

• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.

Organisational Performance and Compliance:

• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

Qualifications and Experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.

• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.

What you bring

• Experience doing Product/Application support in any banking or financial systems

• Background or basic knowledge in data querying

• Exposure in Java codes is a plus

• Experience in face to face client interaction is a plus

• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

1 - 5%

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.

About the team:
The Global Asset Finance Client Experience (CX) team provides support to Asset Finance clients to assist them with the day to day management of the software.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.