Total 11,941 Senior Executive level Customer Service job vacancies

Main purpose of the job:

The main purpose of the Senior Executive - Customer Service (Team Leader) in the Collections Department (Inbound Team) is to lead and support a team in achieving collection performance targets, while ensuring compliance, improving processes, and delivering excellent customer service.

Job Description:

• To ensure staffs are adhere with the Company's internal policies and guidelines as well as BNM and regulatory requirements.
• Supervising day-to-day inbound collection team operations and handle escalation call from inbound officer.
• Responding to customer service issues in a timely manner.
• To monitor and manage team on daily basis.
• To conduct call quality monitoring, relief team member and handling incoming calls
• Maintaining accurate records and documenting all inbound team activities and discussion
• Assessing service statistic and preparing detailed reports based on findings.
• To remind customer regarding payment due date and another information to help customer make payment in a timely manner
• To drive for first call resolution for any customer grivance within specified time frame
• Proactively attending customer's need and queries, provide solution to their problems.
• To communicate with various department in order to maintain goodwill and resolve customers problem.
• To relief Unit Head on any operation support related matter to ensure operation running smoothly if require.
• To perform any ad-hoc task/matters assign by Management.

Job Requirements:

• A diploma or degree in business, finance, or a related field.
• At least 3-5 years of experience in customer service or collections, with some experience in a leadership or supervisory role.
• Proven track record in managing a team and achieving collections targets.
• Strong leadership and people management skills.
• Excellent communication and negotiation skills.
• Problem-solving and conflict resolution abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency in using collections software, and MS Office tools.
• Knowledge of collections processes and relevant legal/compliance regulations.
• Strong attention to detail and organizational skills.
• Ability to handle escalations and customer disputes effectively.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

About the Role:

As a Customer Service Associate, you'll be the first point of contact for our clients, providing top-notch support and ensuring a seamless experience for those in need of medical or travel assistance. You'll be coordinating aeromedical transport cases, managing medical claims, and delivering exceptional service with professionalism, patience, and a people-first attitude.

What We're Looking For:

• Fluency in Vietnamese and English
• Strong customer service and communication skills
• Experience in a call center or healthcare industry is a plus
• Ability to work 8-hour shifts, including night shifts (45 hours/week)
• Must be willing to work on-site in Petaling Jaya, Selangor
• Own transport is required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

關於角色：

作為客戶服務助理，您將成為我們客戶的第一個聯絡人，提供一流的支援並確保為需要醫療或旅行援助的人提供無縫體驗。您將協調航空醫療運輸案件，管理醫療索賠，並以專業、耐心和以人為本的態度提供卓越的服務。

我們正在尋找什麼：

• 流利的越南語和英語
• 強大的客戶服務和溝通能力
• 有呼叫中心或醫療保健產業經驗者優先
• 能夠接受 8 小時輪班工作，包括夜班（每週 45 小時）
• 必須願意在雪蘭莪州八打靈再也現場工作
• 需要自備交通工具。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 工作簽證贊助
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

TITIMAS SHIPPING AND TRADING SDN BHD

Are you looking for a challenging and inspiring working environment?

Whether you are an experienced logistics player or a promising new talent, you will be tested through a multitude of challenges ranging from the work given to the people in your team, the clients we serve to the logistics environment.

We also offer a diverse range of opportunities for talents like you. Realize your potential and submit your applications to the following contact person. We look forward to having you at Titimas!

WE ARE HIRING!

ROLES:

• Attending customers’ enquiries to meet customer satisfaction.
• Assist in system implementation, enhancement, and monitoring of system/work processes of the department.

RESPONSIBILITIES

• Manage, guide, and monitor team members performance;
• Handle customer inquiries and preparation of quotations.
• Monitor, follow-up, and update vendor/s related to respective awarded job and Customer accordingly;
• To update job details/information into system/platform undertaken by Company;
• Ensure all job services rendered are duly invoice and payment collection;
• Handling of customer’s complaint.
• Ensure process compliance to company Quality Management System;
• Perform any other jobs as assign by superior / management when required from time to time.

REQUIREMENTS

• Possess at least SPM or STPM or Diploma or Degree in related field;
• Minimum 3 years of relevant experience in Shipping industry;
• Self-motivated, fast leaner, well organized and able to adhere to datelines;
• High degree of analytical skills;
• Positive working attitude and strong sense of responsibility;
• Able to communicate in Mandarin is a plus.

Perks & Benefits

• Additional leaves and holidays
• Paid time-off
• Earned wage access (EWA)
• Company-owned cell phones
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Professional development opportunities

職責：

• 在整個組織內提供電腦相關的硬體和軟體支援。
• 負責開發、維護應用程式並為業務提供三級支援；
• 收集用戶的需求並將其轉化為系統設計。
• 在整個組織中部署 IT 培訓計畫和學習內容。
• 在各種 ERP 系統（例如 MS Dynamic、Asoft、SFA 等）中執行一級故障排除。
• 處理並協助組織對端點進行故障排除，以確保最大程度的正常運作時間和系統效能。
• 支援對指紋、門禁和閉路電視裝置等設備進行一級故障排除。
• 透過遠端並可能在正常工作時間之外提供系統支援和使用者支援。
• 管理層分配的任何其他任務。

要求：

• 至少具有 IT 學士學位或同等學歷。
• 最好有程式設計和IT支援方面的工作經驗。
• 至少 2 年 PHP、Python、MySQL 和 SQL 程式語言實作經驗。
• 出色的調試和解決問題的能力以及對細節的敏銳關注。
• 如果需要願意出差（馬六甲、峇株巴轄和森美蘭）
• 將設在斯里阿南、Desa Cemerlang 和避蘭東

工作類型：全職

薪資：每月高達 RM4,500.00

工作時間：週一至週五（上午 8:00 至下午 5:30）

津貼和福利

• 員工股權
• 休閒著裝要求
• 個人發展機會

RESPONSIBILITIES:

• Providing computer related hardware and software support throughout the organization.
• Responsible for development, maintenance applications and providing tier-3 support for business;
• Gather users' requirements and translate it into system design.
• Deploy IT training program and learnings across total organization.
• Perform first level troubleshooting in various ERP systems (eg. MS Dynamic, Asoft, SFA, etc).
• Handle and assist on troubleshooting endpoints for organization To ensure maximum uptime and system performance.
• Support for first level troubleshooting on devices such as thumbprint, door access and CCTV unit.
• Provide system support and user support through remote and might out of ordinary working hour.
• Any other tasks as and when assigned by the management.

REQUIREMENT:

• Minimum Bachelor Degree in IT or equivalent.
• Preferably To have working experience in programming and IT support.
• Minimum 2 years of hands on experience in programming language PHP, Python, MySQL and SQL.
• Exceptional debugging and problem-solving skills with a keen attention to detail.
• Willing to travel if require (Melaka, Batu Pahat and Negeri Sembilan)
• Will be based in Seri Alam, Desa Cemerlang, & Plentong

Job Type: Full-time

Pay: Up to RM4,500.00 per month

Working Schedule: Mon - Fri (8:00am - 5:30pm)

Perks & Benefits

• Employee equity
• Casual dress code
• Personal development opportunities

1. 客觀的
   • 與FS Curtis 和FS Elliott 團隊成員合作，協調和領導現場服務技術人員進行各類空氣壓縮機和空氣處理設備的售後現場服務活動，現場服務活動包括測試和調試、服務、維護、修理、升級和故障排除。
   • 透過高品質的現場工作，維持良好的客戶關係並提高客戶滿意度。

1. 職位描述
   • 進行、提供協助並領導服務團隊成員進行各種類型的空氣壓縮機現場服務活動，包括：啟動、大修/維修、維護和故障排除。
   • 為馬來西亞各地的通路合作夥伴和客戶提供故障排除和技術支援。在台灣或中國經驗豐富的技術顧問的指導下執行任務。
   • 跟進客戶的保固索賠、解決和/或推薦解決方案。
   • 安排並完成服務和維護計劃。
   • 為客戶和通路合作夥伴開展培訓計畫。
   • 發布與壓縮機相關的技術報告並向其他部門提供回饋以及製定和執行改進解決方案
   • 履行管理層指派的其他相關職責。
2. 工作經驗

• 該職位需要至少 5 年相關工程領域的工作經驗。
• 所需技能：機械和旋轉/工業機械維護/修理。

1. 要求

• 候選人必須至少擁有任何技術領域的學位。
• 最好是工程機械/汽車或同等專業的高階主管。
• 擁有良好的駕駛執照，能夠在公司範圍內操作堆高機。
• 流利的英語和普通話（閱讀、寫作和口語）； Microsoft Office 軟體的工作知識；有ERP經驗者佳。
• 強大的口頭和書面溝通技巧，包括專心傾聽和清晰有效地傳達訊息的能力。
• 展現解決問題和過程分析的能力；良好的判斷能力，能夠及時做出正確的決定。
• 解釋技術圖/圖表的基本知識。

1. 性格

• 良好的工作態度和堅持不懈地追求自己的目標。
• 強烈以客戶為中心。
• 以結果為導向，明確地關注給定的任務。
• 具備創新解決問題能力的分析型人才。
• 必須能夠獨立工作並具有團隊合作精神。
• 注重細節，組織嚴密，能優先考慮職責和責任。
• 自我激勵、足智多謀、適應能力強；能夠在以團隊為中心的環境中獨立工作。

1. 績效評估

• 現場服務工作、問題解決與客戶滿意度

1. 工作站

• 總部位於莎阿南，願意前往馬來西亞各地為服務團隊、分銷管道和最終客戶提供支援。

1. 薪資待遇

• 基本工資
• 站外餐補
• 就業激勵
• 目標激勵
• 年終獎金

1. 其他的

32歲以下優先。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 繼續教育津貼

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

The Career and Professional Development Centre Executive is responsible for supporting the design, implementation, and delivery of learning and development programs aimed at enhancing skills and competencies. This role involves collaborating with various stakeholders to assess training needs, assist in program development, and facilitate training sessions, contributing to a culture of continuous learning.

Key Responsibilities:

• Needs Assessment:
  • Collaborate with clients to gather insights on training requirements.
  • Assist in conducting training needs assessments to identify skill gaps and learning opportunities.
• Program Support:
  • To work with the faculty member on the design and development of engaging learning materials, including presentations, manuals, and e-learning modules.
  • Assist in the coordination of training logistics, including scheduling sessions, booking venues, and managing resources.
  • Manage all Human Resources Development Fund (HRD Corp) related programme and grant applications.
  • Proficient with the HRD Corp eTRIS system.
• Evaluation and Feedback:
  • Collect and analyze participant feedback to evaluate the effectiveness of training programs.
  • Assist in tracking training outcomes and maintaining records of participation and assessments.
• Continuous Improvement:
  • Stay updated on industry trends and best practices in learning and development.
  • Contribute ideas for improving existing training programs and developing new initiatives.
• Collaboration:
  • Work closely with clients to promote available training programs and encourage participation.
  • Assist in the development of a learning culture by engaging employees in professional development opportunities.

• Any other duties as assigned by the immediate superior.

Qualifications:

• Education:
  • Bachelor’s degree in human resources, education, business administration, or a related field.
• Experience:
  • Minimum of 3 years of experience in learning and development, training coordination, or a related field.
  • Familiarity with training methodologies and tools is a plus.
• Skills:
  • Strong communication and interpersonal skills, with the ability to engage and motivate participants.
  • Excellent organizational skills and attention to detail.
  • Proficient with the HRD Corp eTRIS system and related grants
  • Proficient with Learning Management Systems (LMS), e learning tools are desirable.

Attributes:

• Enthusiastic and proactive approach to learning and development.
• Strong problem-solving abilities and a willingness to learn.
• Ability to work collaboratively in a fast-paced environment.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

• To manage, coordinate and maintain correspondence, reports documentations, meeting and appointment.
• Arrange, schedule meetings and appointment, jot down on calendars.
• Responsible for carrying out a variety of administrative tasks.
• Make travel and hotel arrangements for director
• Assist in monitoring and following up on operational issues across various businesses.
• Required to assist on ad-hoc task when necessary.

Requirements

• Minimum 2 years of relevant working experience, preferably supported Head of IT.
• Sensitive to numbers with knowledge of basic bookkeeping to manage financial reports accurately. 
• Strong ability to take initiative, set priorities, and work independently with minimal supervision.
• Good computer literacy and organizational skills.
• Strong memory retention and interpersonal skills.
• Exceptional time management skills, to handle variety of responsibilities while maintaining high levels of productivity. 
• High level of integrity, able to handle sensitive and confidential information with care. 

Perks & Benefits

• Flexible working hours
• 15% EPF Employer Contribution
• Performance Bonus

服務工程師要求

1. 職位描述：
   1. 起草鍋爐機械、管線和管線佈置圖。
   2. 工程材料計算
   3. 鍋爐和導熱油加熱器的調試和維修。
   4. 進行JKKP檢查，出席JKKP官員
   5. 工程項目監工及品質檢驗

1. 學歷與技能：
   1. 電機/機械/能源相關工程學士學位
   2. 計算機及其他技能：
      1. 電腦輔助設計軟體
      2. MS Office、VISIO、ACCESS將增加優勢
   3. 為以下技能增加了優勢：
      1. 合格鍋爐工
      2. 密閉空間訓練
      3. 工作安全分析
      4. 其他安全課程
   4. 良好的計劃/組織和人際交往能力
   5. 服務報告、操作手冊撰寫技巧

1. 能力經驗：
   1. 1-2年工程服務業工作經驗
   2. 1-2年工廠工作經驗但熱衷於工程服務
   3. 服務團隊負責人/主管
   4. 增加了以下方面的經驗優勢：
      1. 壓力容器或鍋爐的使用/維修
      2. JKKP要求、檢驗程序
      3. 美國能源部要求

1. 個人特質：
   1. 對以下方面有濃厚的興趣：-
      1. 學習新知識/技能
      2. 解決問題
   2. 能夠在壓力下工作
   3. 強烈的截止日期心態，客戶至上的思維。
   4. 成本意識高

1. 其他要求：
   1. 願意假日工作，緊急狀況隨叫隨到（偶爾）
   2. 經常出差

津貼和福利

• 事假
• 開放文化
• 個人發展機會

1. OBJECTIVE
   • Cooperate with FS Curtis and FS Elliott team members to coordinate and lead field service technicians in aftermarket field service activities for various type of air compressors and air treatment equipment, Field service activities inclusive of test and commissioning, services, maintenances, repairs, upgrades and troubleshooting.
   • Maintain good customers’ relationships and increase customers’ satisfactions via top quality works at site.

1. JOB DESCRIPTION
   • Conducts, provides assistance and leads service team members on various type of air compressors field service activities include: start-ups, overhauls/repairs, maintenance and troubleshooting.
   • Provides troubleshooting and technical support to channel partners and customers, across Malaysia. Executes assignments with guidance from experienced technical advisor from Taiwan or China.
   • Follows up on customers’ warranty claims, resolve and/or recommend solutions.
   • Schedules and completes service and maintenance plans.
   • Conducts training programs to customers and channel partners.
   • Issues technical reports pertaining to the compressors and provides feedbacks to other departments as well as develops and executes improvement solutions
   • Performs other related duties as assigned by management.
2. WORKING EXPERIENCE

• At least 5 Year(s) of working experience in the related engineering field is required for this position.
• Required Skill(s): Mechanical & Rotating / Industrial Machinery Maintenances / Repairs.

1. REQUIREMENT

• Candidate must possess at least Degree in any technical field.
• Preferably Senior Executive specialized in Engineering - Mechanical/Automotive or equivalent.
• Possess Good Driving License and able to operate forklift within company premise.
• Fluent in both English and Mandarin (reading, writing and oral); Working knowledge of Microsoft Office software; ERP experience preferred.
• Strong verbal and written communications skills including ability to listen attentively and to communicate information clearly and effectively.
• Demonstrate problem solving and process analysis skills; Good judgement skills with the ability to make timely and sound decisions.
• Basic knowledge in interpretation of technical drawings / diagrams.

1. PERSONALITY

• Good working attitude & persistency in pursuing own goals.
• Strong customer focus.
• Result oriented with a clear focus on the given tasks.
• Analytical person with innovative problem-solving ability.
• Must be able to work independently and as a team player.
• Detail oriented and highly organized with the ability to prioritize duties and responsibilities.
• Self-motivated, resourceful, and adaptable; able to work independently within team focused environment.

1. PERFORMANCE ASSESSMENT

• Field Service Work, Problems Solve and Customer Satisfaction

1. WORK STATION

• Based in Shah Alam, and willing to travel across Malaysia to support service team, distribution channels and end-customers.

1. REMUNERATION PACKAGE

• Basic salary
• Out-station meal allowance
• Job Incentive
• Target Incentive
• Year-end bonus

1. OTHERS

Preferable below 32 years old.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education

基本條件

1. 相關工作經驗：至少1-2年客戶服務或相關產業的經驗，尤其是民宿或旅館業。
2. 教育背景：大專及以上學歷，飯店管理、旅遊管理或相關專業優先。

技能要求

1. 溝通能力：優秀的口頭和書面表達能力，能有效與客戶溝通並處理投訴。
2. 解決問題能力：能夠迅速辨識客戶需求和問題，並提出有效的解決方案。
3. 客戶導向：強烈的服務意識，能夠理解並滿足客戶需求。
4. 多工處理能力：能夠在快節奏的環境中處理多項任務，保持高效率。
5. 技術能力：熟悉常用辦公室軟體及民宿管理系統（如OTA平台、CRM系統等）。

個人素質

1. 耐心與細緻：對待客戶的請求和問題要有耐心，注意細節。
2. 積極主動：能夠主動識別潛在問題，並提前採取措施解決。
3. 團隊合作精神：樂於與其他團隊成員合作，確保服務品質。
4. 靈活性：能夠適應變化的工作環境和客戶需求。

其他要求

1. 語言能力：至少掌握一門外語（如英語，馬來語），較佳的溝通能力。
2. 時間彈性：能夠接受輪班工作，包括週末和假日。

以下個人性格需求

1. 正向的態度：樂觀和友善的性格，能為客戶營造愉快的氛圍。
2. 良好的情緒管理：能夠有效處理壓力和衝突，保持冷靜和專業。
3. 優秀的人際溝通能力：擅長與各類客戶溝通，建立良好的客戶關係。
4. 自我驅動：具備強烈的自我驅動力和責任感，能夠獨立工作。
5. 適應力強：能夠快速適應新環境和變化，靈活應對各種情況。
6. 學習能力：願意學習新技能和知識，以提高服務水準和工作效率。
7. 細緻入微：注重細節，能夠發現潛在問題並進行有效處理。
8. 熱愛服務業：對民宿和旅遊業充滿熱情，並願意為客戶提供優質服務。

Basic Conditions

1. Relevant Work Experience : At least 1-2 years of customer service or related industry experience, especially in the hospitality or lodging sector.
2. Educational Background : An associate degree or higher, preferably in hospitality management, tourism management, or a related field.

Skill Requirements

1. Communication Skills : Excellent verbal and written communication skills, able to effectively engage with customers and handle complaints.
2. Problem-Solving Skills : Ability to quickly identify customer needs and issues and propose effective solutions.
3. Customer Orientation : Strong service awareness, able to understand and meet customer needs.
4. Multitasking Ability : Capable of handling multiple tasks in a fast-paced environment while maintaining high efficiency.
5. Technical Skills : Familiarity with common office software and property management systems (like OTA platforms, CRM systems, etc.).

Personal Qualities

1. Positive Attitude : An optimistic and friendly personality, able to create a pleasant atmosphere for customers.
2. Good Emotional Management : Ability to effectively handle stress and conflicts while remaining calm and professional.
3. Excellent Interpersonal Skills : Skilled in communicating with various customers and building strong customer relationships.
4. Self-Driven : Possessing a strong sense of initiative and responsibility, able to work independently.
5. Adaptability : Quick to adapt to new environments and changes, flexible in responding to various situations.
6. Learning Ability : Willingness to learn new skills and knowledge to improve service quality and work efficiency.
7. Attention to Detail : Focused on details, able to identify potential issues and address them effectively.
8. Passion for the Service Industry : Enthusiastic about the lodging and tourism industry, willing to provide quality service to customers.

津貼和福利

• 員工股權
• 佣金和獎金
• 中心位置
• 事假
• 開放文化

Job Responsibilities:

Business License Management: 

Oversee the application, renewal, and management of all business licenses and permits required for branch operations.

Coordinate with municipal councils and other regulatory bodies to ensure timely submission of documentation and fees.

Ensure compliance with local, state, and national regulations regarding business licensing.

Maintain accurate records of all licenses, their expiration dates, and any relevant correspondence with authorities.

Resolve any issues or disputes related to licenses in a timely and effective manner.

Tenancy Agreement Management: 

Handle the preparation, review, and negotiation of tenancy agreements in collaboration with landlords and legal teams.

Ensure that all tenancy agreements are legally binding, protecting the company’s interests, and align with corporate policies.

Coordinate the renewal or termination of tenancy agreements, ensuring smooth transitions for office or branch relocations.

Monitor lease terms, rent payments, and other obligations to avoid breaches of tenancy agreements.

Maintain organized documentation related to tenancy agreements, including correspondence with landlords and authorities.

Municipal Council and Regulatory Liaison: 

Act as the main point of contact with municipal councils for matters related to business licensing and tenancy.

Ensure compliance with zoning laws, safety regulations, and other municipal requirements related to branch operations.

Address any inquiries or issues raised by local authorities, ensuring company operations are in full compliance with applicable laws.

Contract and Documentation Management: 

Maintain an organized filing system for all licenses, permits, and tenancy agreements.

Coordinate with legal and finance teams to ensure proper documentation and payments are made for all agreements.

Assist in the preparation of reports,proposals, and presentations as needed, related to licensing and tenancy matters.

Risk Management & Compliance: 

Identify potential risks related to business licenses and tenancy agreements and develop strategies to mitigate them.

Ensure the company is protected from legal and operational risks through the proper management of licenses and agreements.

Regularly review and update internal processes to ensure they comply with changing regulations and business needs.

Ad-hoc Duties: 

Undertake any other special tasks, projects, or assignments as directed by management, ensuring flexibility and responsiveness to organizational needs.

and responsiveness to organizational needs.

Requirements:

• Possess at least a Bachelor’s Degree in Architecture, Quantity Surveyor, Project Management or relevant field
• Minimum 4-5 years working experience in Property Maintenance/Construction or relevant work experience
• Exposure to current design trends preferably in banking/insurance, retail or commercial designs is an added advantage
• Able to perform task given under minimum supervision

Perks & Benefits:

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Personal development opportunities