Total 11,798 Senior Executive level Customer Service job vacancies

• Process sales orders based on customer needs.
• Update data and support operations accurately.
• Coordinate logistics to ensure timely deliveries.
• Track shipments and handle customer claims efficiently.
• Assist team with month-end and daily tasks.

Requirements:

• Minimum Dip/Deg holder in Logistics/Supply Chain.
• At least 1-2 years of prior relevant working experience in Logistics/Supply Chain.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: yvonnesuan@recruitexpress.com.sg

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Overview

We are looking for a motivated and eager-to-learn IT Support Engineer (Level 1) to join our Client. This is an entry-level position ideal for individuals with a passion for technology and problem-solving, even if they have little to no prior experience. You will provide technical support to users, troubleshoot basic IT issues, and grow your technical skills through on-the-job training.

Key Responsibilities:

- Provide first-line technical support to users via phone, email, or ticketing system.

- Assist in diagnosing and resolving hardware, software, and network issues.

- Learn to install, configure, and maintain IT equipment such as desktops, laptops, printers, and peripherals.

- Support with software installations and basic network troubleshooting.

- Escalate more complex problems to senior IT staff or specialized teams.

- Document technical issues and resolutions in the system.

- Provide remote support through remote desktop tools.

- Assist in maintaining hardware and software inventories.

Required Qualifications:

- A strong interest in IT, technology, and troubleshooting.

- Basic familiarity with computer systems, operating systems (Windows/Mac/Linux), and common software applications.

- Excellent problem-solving skills and a willingness to learn.

- Good communication skills and a customer-focused attitude.

- Ability to work both independently and within a team.

Preferred (But Not Required) Qualifications:

- Any IT-related certification (e.g., CompTIA A+, Microsoft Fundamentals) is a plus.

- Exposure to basic networking concepts or cloud platforms like Microsoft 365 or Google Workspace.

Follow us for more updates, interview tips!

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Working as part of a professional group of mechanics and technicians you will be an integral part of the team providing maintenance and repairs to a range of vehicle whilst ensuring a safe and clean working environments.

Task and Duties:

• Performing quality mechanical servicing, maintenance, and repairs of vehicles in a timely manner
• Maintain the mechanic workshop in a clean, safe and professional condition.
• Assist with the evaluation and road testing of customer’s vehicles
• Automotive electrical repairs
• Operation of tools and specialised equipments
• Tyre fitting
• Diagnosing of faults

Requiements:

• Relevant Mechanic Qualification
• Excellent communication skills.
• Proven ability to work independently.
• Great customer service skills
• Organised, with an ability to prioritise work tasks.
• Minumium 2 Years of exprience
• Team Player

Salary commensurate with experience, working ability and skill set

• 2 vacancies available
• Working Hours: 9am – 6pm (Mon – Fri), 9am – 1pm (Sat)
• Working Location: Jurong East (Toh Guan)

How to Apply:

Contact Darius at 8912 3288 for enquiry.

Google: https://maps.app.goo.gl/2zqWjFYVHCeJyx2u5

Facebook: https://www.facebook.com/arcp

• Contract until June 2026
• Location is at Kallng Sector
• Process application and termination requests timely and accurately.
• Review of supporting documents received for utilities account opening and closing requests.
• Respond to customer application or termination requests and provide follow up assistance if necessary.
• Work in close collaboration with internal departments for applications and termination related activities.
• Analyse situation and provide with the best appropriate solution.
• Work in cross functional team to deliver changes with positive impact in a progressive environment.

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

Responsibilities

• Oversee the day-to-day operations of Concierge Counter
• Attend to customer enquiries & feedback
• Manage gift voucher sale and reimbursement
• Support the mall's marketing activities and perform general admin duties
• Provide administrative and logistical support to Marcom such as (i) Manage and administer lucky draws, gift redemption for promotional campaigns (ii) Monitor inventory and logistics of premiums and equipment
• Be mall ambassadors by providing exemplary customer service
• All other matters relating to Customer Service and Concierge Counter
• Undertake ad hoc projects and responsibilities that may be assigned from time to time

Requirements

Requirements

• At least 1 to 2 years relevant experience in customer service, preferably from hotel and/or airline industry
• Proficient in MS Office suite, especially Microsoft Excel
• Pleasant disposition with outstanding communication, problem solving and negotiation skills
• Ability to multi task with high level of initiatives
• Team player with ability to work independently
• Strong service orientation and possess inclination and ability to handle children, elderly and people with special needs
• Able to work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm
• First aid and AED training an added advantage

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Job Responsibilities

• Fully utilize inhouse system to handle air export shipment bookings
• Co-ordinate with internal/external stakeholders on shipment readiness and delivery schedules
• Ensure timely preparation of documents (invoices, report, permit, Airway bill)
• Provide flight details promptly and give timely feedback to customers on freight status.
• Ensure on time cost approval as well as GST billing and collection
• Handle all customers' enquiries timely and effectively
• Other assignment as and when assign by the management

Job Requirements

• Min 1-2 years of working experience in the related field, e.g., airfreight customer service, co-loading etc.
• Proficient with Microsoft Excel
• Willingness to learn, quick learner, and accountability
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

“East Face International Pte Ltd” has a business unit “TANDOOR LOUNGE” which is a Fine Dining North Indian Cuisine at Punggol Beach.

We are committed to cater quality & tasty Indian food to our customers with great service and ambiance with “CUSTOMER SATISFACTION” as our main motto.

We are looking for a Senior Service Staff who has rich experience with North Indian Dishes, Indian Authentic drinks and Alcoholic beverages.

· At least 2 years of working experience in Singapore in Restaurant management, Service and Bar tending

· Knowledge about various Authentic North Indian dishes

· Rich experience in preparing Indian Authentic Drinks, alcoholic and soft drinks

· Experience in classic cocktails is an added advantage

· Experience in order taking, billing and maintaining accounts is must

· Experience in Inventory management and vendor management

· Having related certifications in Hospitality Management will be added advantage

· Knowledge and Experience to introduce new drinks as “specials of the week”

· Ability to revisit and revise drinks menu to better suit the customer needs

· To maintain the supplies and inventory for the bar

· To speak English and Hindi fluently. Bahasa Malay & Chinese is added advantage

· To work with great team spirit with chefs and service staff

· To maintain Restaurant neat and tidy always as per SFA & NEA regulations to give best experience to dine-in customers

· To take orders and organise food delivery and takeaway orders

Job Description:

• In Charge of administering and configuring infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Responsible for ensuring systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Taking charge of liaising with external vendors to ensure Service Level Agreements (SLA) are met.
• Responsible for drafting and updating technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements:

• Diploma in Computer Science/ Information Technology
• Minimum of 3 year of experience in IT infrastructure
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage

About Company:
Our client is a "Japanese One-Stop Centre" which has been in Singapore for more than 30 years. It started as a wholesale business for Japanese restaurants and supermarkets. Currently having 4 branches in Singapore and well-known for its fresh sashimi which is directly imported from Japan.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Perform opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that work stations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in F&B industry is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit to work overtime if required
- Able to work on weekends and Public Holidays
- Able to perform shift work
- Responsible and trustworthy
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working hours: 44 hours/week (shift rotational between 10am to 11pm)
- Work week: 5.5 days/ week (shift rotational)
- Working location: Parkway Parade
- Salary package: Basic + Fixed Allowance + OT Pay
- Variable Bonus
- 10 days Annual Leave (1 day increment every year, cap at 15 days)
- Birthday leave and birthday voucher
- Increment after confirmation & Annual increment

Job Title: Customer Service Executive

General Description

Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must ensure constant contributing towards improvement of the business by highlighting Voice of Customer (VOC) which is a process of requesting, gathering, and analysing customer feedback.

Duties/Responsibilities Towards Customers/Agents

1. Maintain service level at 9.5% for all incoming calls.

2. Ensure all customer emails are replied within 20 minutes.

3. Maintain quality of output an email replies and telephone calls.

4. Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.

5. Escalate all customer complaints to CS Manager.

6. Ensure front desk is manned during office hours and ready to handle walk-in customers. The duties will be rotated amongst all CS Executives.

Duties/Responsibilities Related to Self & Personal Hygiene at Work

1, Ensure high attendance and punctuality of more than 95%.

2. Ensure leaves are well planned and approval sought 1 week in advance.

3. Ensure break schedule is adhered to as planned.

4. Ensure all allocated jobs/tasks are completed within the allotted time-line.

Duties/Responsibilities Towards Business

1. Update on customer feedback to Ops supervisor and CS Manager.

2. Monitor online unconfirmed bookings and resolve any that arise.

3. Make suggestions for process/business implements.

4. Make payment collection calls to local and international customers with overdue payments.

5. Make successful sales calls daily.

6. Sort the job sheets/movement charts on a daily basis and have them ready for reference upon Proof of Delivery (POD) requests.

7. Manage local customer billing for manual changes required, especially for special /urgent bookings as per SOP,

8. Prepare manual job sheets for some customers.

9. Encourage new customers to take up cashless payment options.

Adhoc Duties

1, Support Operations Department as and when required. Duties will be rotated amongst all CS Executives.

Education/Experience /Skills Requirements

1. Minimum 'O' Level

2, Minimum 1-year experience in Customer Service field (optional)

3, good written, Oral and face to face Communication skills

4. Analytical thinking

5. Able to handle difficult customers

6. Adhere to timeline always

7, Good listening skills

8. Strong team player

9, Reasonable knowledge of MS office

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Responsibilities:

• Manage the full scope of shipping operations, including contract management and documentation.
• Oversee order processing and invoice generation for both local and international customers.
• Prepare and handle complete shipping documentation for efficient turnaround, shipment processing, contract allocation, and vessel nomination.
• Coordinate shipments with suppliers, buyers, shipbrokers, ship owners/agents, surveyors, insurers, etc., ensuring smooth loading and delivery.
• Liaise with banks for opening Letters of Credit, clean negotiations, and collection documentation.
• Track shipping claims, demurrage/despatch, receivables, payables, and aged client accounts.
• Collaborate closely with internal teams (Commercial, Risk, Global Offices, Finance, Accounts, Pricing, Chartering, etc.) to identify and address execution risks in advance.
• Proactively identify and resolve issues related to shipment execution.
• Adhere to company SOPs to ensure seamless operations.
• Handle additional shipping or operational tasks as needed.

Requirements:

• Bachelor’s degree or diploma in Business or a related field preferred.
• 1–2 years of experience in logistics and operations.
• Proficiency in Microsoft Office (Excel, PowerPoint)
• Strong written and verbal communication skills in English.
• Ability to work under tight deadlines with minimal supervision.
• Strong analytical, numerical, and interpersonal skills.
• Detail-oriented, diligent, and able to thrive under pressure in a fast-paced environment.
• Team player with strong interpersonal skills.