About the role


Reporting to the IT Operations Manager, you will ensure the delivery of a positive customer experience through the provision of timely and quality onsite Level 1 and Level 2 IT support, based on IT Service Management best practices and by following operational procedures and service level agreement timelines. You will focus on the delivery of onsite service and IT infrastructure support for InfraBuilds customers.
The role will present you with the opportunities to:

Respond to all incidents and problems escalated from the IT Service Desk
Provide onsite service and Level 1 and Level 2 IT support for customers
Log all incidents via the ITSM ticketing tool and follows due process through to final resolution
Ensure level of service is maintained








... Click here to view more detail / apply for Senior IT Support Engineer

As an IT Senior Service and Systems Support Officer, you will be the go-to person for incident management and second-level support for end-user computing, telephony, infrastructure, and systems. You will be responsible for providing timely and effective support to users, resolving incidents and service requests, and maintaining a broad knowledge of the services provided by Information Services and other units within AFCA. We are seeking someone who is experienced in helpdesk support and looking to join our Sydney based team. 

Please note this is initially a 12-month fixed-term contract based in Sydney with hybrid working arrangements.

Typically, in this role you will cover:

• Incident Management: Be the central point of contact for users, manage incidents and service requests, and ensure all activities are recorded and monitored according to agreed service levels.
• Level 1 & 2 Support: Provide support for end-user computing, telephony, infrastructure, and systems, perform routine maintenance tasks, and act as a liaison for warranty and repair tasks.
• Incident Escalation: Escalate incidents and requests to appropriate parties, seek advice for non-standard or complex requests, and monitor progress against service level agreements.
• Other Duties: Contribute to continuous service improvement, work with relevant stakeholders to improve processes, manage professional development, and demonstrate AFCA values in all interactions.

• Leads the nationwide development of real property asset management policy. Provides expert interpretation or guidance on the policy. Develops implementing instructions and tools and conduct training. Provides program oversight and ensures consistent implementation.

• Provides expert technical advice on all issues related to real property asset and portfolio management for stakeholders within GSA and outside of GSA, including: furnishing written instructions, reference materials and relevant background material to employees; maintaining current knowledge; answering questions from analysts on procedures, policies, and directives; and obtaining information from the supervisor regarding final decisions on major problems and issues that arise.

• Prepares and presents requested briefing/presentation materials for senior management and represent GSA by personally conducting presentations as requested.

• Serves as a senior regional asset management liaison on issues related to regional asset and portfolio management.  This activity involves: Reviewing technical reports or papers created by the regional offices which influence the region in terms of current or future asset and portfolio management functions.

• Prepares PBS policies, operating practices, and directives to ensure they reflect the goals and objectives of PBS while meeting the requirements of external stakeholders. These stakeholder requirements include, but are not limited to, Executive Orders, Administration and OMB directives, and Congressional mandates. Conforms these external real property mandates to include development of agency plans, submission of required reports, and representing PBS on interagency councils and with external stakeholders.

Starting at $122,198 Per Year (GS 14)

This position(s) primary purpose is to serve as the Senior Mission Support Specialist and provides overall planning, support, and administration of programs and oversight of the business operations.

As a your typical work assignments may include:

• Completes work and studies related to the business operations functions: administrative support, human resource support, internal control support, logistics support to include fleet, personal property (accountable and nonaccountable) and supply management, quality assurance, Records Management, and Task Force Management.
• Serves as the primary point of contact for incoming taskings, processing personnel actions, awards, performance management, and Table of Organization (T/O) requests.
• Plans and conducts special projects and studies to recommend improvements to business operations efficiency and effectiveness.
• Makes frequent interpretations and adaptations of guidelines and uses considerable
  judgment in applying to individual situations, ensuring compliance with established policies.

Starting at $114,970 Per Year (GS 13)

Summary

Job Description for Senior Technical Support Officer (Waste and Environment):

There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.

We're an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.

The Senior Technical Support Officer (Waste and Environment) is responsible for the management and operation of waste and environmental arrangements for NNL's Sellafield Operations (Windscale and Central Laboratory) to allow the smooth and continued operation of these facilities. They will be responsible for ensuring NNL's compliance with a number of requirements and regulations governing the nuclear industry and its relevant Site Licence Conditions, principally in relation to waste management (solid, aerial and liquid). They will act as the primary appointee for a number of major and minor key roles. Though based at the Central Laboratory they will be expected to manage operations at the Windscale Laboratory, as required.

Main Responsibilities for Senior Technical Support Officer (Waste and Environment):

• Responsible for the operations of the liquid effluent facilities at Central and Windscale Laboratory.
• Deputise for the Technical Support Manager (Waste & Environment).
• Management of solid waste consignments to Sellafield / NWS / Mitie.
• Management of Waste Liabilities costings of the laboratories.
• Appointed in compliance roles including, but not exclusively: Radiation Protection Supervisor (Sources), CoSHH Coordinator, Environmental Coordinator, ILW Coordinator, Plant Solid Waste Coordinator, PCM Coordinator, Liquid Effluent Coordinator.
• Ensure compliance of Safe Systems of Work procedures and report/initiate any necessary remedial action for their areas of responsibility.
• Provide advice and guidance on issues appropriate to operational documentation and associated Safe Systems of Work.
• Ensure resources and equipment are available to support waste operations.
• Appointed an Originator and Task supervision of waste operations, as required.
• Manage the laboratory's chemical and waste inventory, database and associated procedures.
• Carry out audits, observations and inspections to monitor and effect remedial action where necessary.
• Lead regulator interventions e.g. ONR, Environment Agency.

Essential Criteria for Senior Technical Support Officer (Waste and Environment):

• Experience of working in an industrial environment.
• Experience of safe systems of work and associated documentation.
• IOSH Working Safely or higher.
• Proficient in Microsoft Word and Excel.
• Knowledge of the requirements for liquid effluent and waste management and disposal.
• Excellent organisational and coordination skills.
• GCSE's grade C or equivalent in Science, English and Maths (STEM) subject).
• Ability to achieve DV Clearance (this includes but is not limited to identity, employment, financial an criminal records checks plus 10 years' worth of UK residency).

Desirable Criteria for Senior Technical Support Officer (Waste and Environment):

• Experience of the nuclear industry.
• Knowledge of industrial waste issues and solutions.
• A good understanding of NNL operations on the Sellafield Site.
• IOSH Managing Safely.
• NEBOSH General Certificate in Environmental Management or Health and Safety.
• NVQ Level 3/ 4 / HNC / HND /A Levels / Graduate in Science, Technology, Engineering or Maths (STEM) subject.

Why join us?

NNL isn't just a place where you can do career-defining work that makes a real-world impact. It's also a place where you'll feel appreciated and valued. We're creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits:

• Sector leading Family-Focused Policies: celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
• NNL offers attractive pension plans. If you contribute 5%, NNL contributes 15%. Alternatively, if you choose not to contribute (0%), NNL will still contribute 10%.
• Annual Leave: Benefit from 25.5 days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
• Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK
• Company Bonus: Be rewarded for your contributions.
• Learning Opportunities: Enhance your skills through excellent development programmes.
• Employee Assistance: Access support for personal and professional challenges.
• Cycle to Work: Stay active and eco-friendly.
• Life Assurance: Ensure peace of mind for you and your loved ones.
• Enhanced Sick Pay Benefits: Receive support during illness or injury.
• Access to 'Mydiscounts' which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance.
• Health Care: Health savings plan which allows you to claim money back on visits to the dentist, optician and/or physiotherapist (limits apply).

About The Company

NNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures, providing reasonable adjustments as appropriate. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging and the ability to access to workplace in a way which works for you.

Recruitment Agency Notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

Senior Care Assistant (Nights) based at Belvedere Manor, Colne

Available Hours:

Various hour's available full time - 0- 44 hours

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Belvedere Manor care home in Colne

Belvedere Manor is a luxurious care home designed to provide exceptional residential and dementia care for up to 84 residents. This elegant home in Colne offers both long-term and respite care within a warm, inviting setting. Each room is thoughtfully appointed with en-suite wet rooms, ensuring residents enjoy privacy and comfort, supported by 24-hour personalised care that allows them to retain their independence with peace of mind.

The heart of Belvedere Manor is its dedication to each resident's individuality. Our compassionate team collaborates with residents and their families to create personalised support plans, while our passionate activities coordinators keep the calendar lively with engaging pursuits. Music therapy sessions, whether one-on-one or in groups, add a meaningful touch to residents' days, and regular outings in our own minibus bring excitement and variety.

The home's landscaped gardens and patio areas provide serene spaces to relax, while the on-site hair and beauty salon, coffee shop, and bar offer touches of everyday luxury. With the companionship of a dedicated Chaplain for pastoral care, residents are supported in every aspect of life, making Belvedere Manor a vibrant, nurturing community.

For more information about the home, please click here

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

To apply please email

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Senior Care Assistant (Days) based at Handsworth, Bowdon

Available Hours:

Various hour's available full time - 39 hours

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Handsworth care home in Bowdon

Finding the right care home can be a difficult journey for any family. But your local team at MHA's Handsworth care home in Bowdon will be here every step of the way.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. You'll see our home is made to enhance the comfort and independence of older people. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of Handsworth care home in Bowdon could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

For more information about the home, please click here

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

To apply please email

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

We are seeking a dedicated and experienced professional to lead a well established team of Care and Support Brokers. In this role, you will oversee the brokering of care and support solutions to meet the needs of individuals within the community. Working closely with the Adult Services and Health Directorate's Commissioning Team, social care staff, NHS colleagues, and care providers, you will ensure high-quality, cost-effective care packages and placements are arranged. This position reports directly to the Well-being Manager.

• £23.79 LTD per hour inclusive of holiday pay
• 3 month initial contract with possibility of extension after this

Responsibilities:

• Provide leadership and direction to a team of brokers, ensuring effective service delivery.
• Coordinate and broker complex care placements and services in line with support plans.
• Develop and maintain relationships with care providers and referral sources.
• Collaborate with health and social care teams to ensure value-for-money decisions.
• Ensure all service agreements are compliant and meet quality standards.
• Monitor financial performance, ensuring adherence to budgets.
• Supervise and develop team members through regular training and performance reviews.
• Promote customer service excellence, ensuring processes are client-focused.

Requirements:

• Essential Qualifications: A-Level or NVQ Level 3 business qualification or equivalent experience.
• Experience:
  • Working in a social care or health environment.
  • Delivering customer-focused services.
  • Using IT systems such as Microsoft Word and Excel.
  • Understanding the needs of individuals requiring care and support.
• Skills:
  • Effective verbal and written communication.
  • Strong numeracy and data analysis capabilities.
  • Ability to work independently and collaboratively.
  • Excellent time management and organisational skills.
• Commitment: A flexible approach to meeting service needs and a strong commitment to equality and diversity.

Desirable:

• Experience with care management systems (e.g., Liquid Logic/Controcc).
• Familiarity with data protection and security protocols.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Senior Support Worker Ardwick, Manchester - £12.77 per hour

Typical Shifts are: 7:30am - 3:00pm, 2:30pm - 10:00pm & 9:30pm - 8:00am.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our rehabilitation service / ABI (Acquired Brain Injury) service in Ardwick. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker

Town Bury Ramsey £12.78ph

UK DL Required
Typical Shifts are: Mon - Sun 7am-2pm and 2pm-9pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Female*Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service in Bury Ramsey This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism,

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Female Senior Support Worker

Erdington Birmingham - Pay rate starts at £12.45ph

Typical Shifts are : Mon-Sun 7.30am-2.30pm and 2.30pm-9.30pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Female Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service 109 Grange Rd in Erdington. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Linwood Omoda / Jaecoo branch and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
Hours

You’ll work a five-day week on a set rota that includes weekends (40 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.
Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Proud member of the Disability Confident employer scheme

About the role
We’re currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products.
Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
Hours

You’ll work a five-day week on a set rota that includes weekends.

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.
Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Proud member of the Disability Confident employer scheme

You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 16/12/2024

To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team. To liaise with the nurses, and carry out assigned duties as a member of the multi- disciplinary mental health team. To be prepared to work on own initiative as necessary and report to the Nurses. Promote equality for all patients and understand their health needs. Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care. Participate regularly in clinical supervision sessions. Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes. Attend in-service training and other study / refresher days to meet individual, statutory and service needs. Participate in performance reviews. To work with service users to promote independence, maximising daily living skills. Assist in maintaining general and specific patient observations under the supervision of registered nursing staff. Facilitate and participate in recreational and physical activities in the provision of health and social care to service users. Demonstrate an understanding of the responsibilities in relation to patients property and valuables, respecting cultural values. Always act in a manner as to promote and safeguard the interests and well-being of patients. Actively promote a responsible caring attitude at all times, treating all patients with dignity and respect. Always act in a manner that ensures no patient is the subject of any form of abuse. To report any incident which does not comply with Trust policy regarding incident reporting. Participate in the escorting of patients as per the Unit procedures. Accompany patients and participate, as needed, in recreational activities. Maintain good order and cleanliness on the Unit.