Total 1,361 customer service job vacancies in london se1 8ug

Service Care Solutions have an exciting opportunity for an experienced Caretaker to join our client who are a Housing Association working out of Ilford

Based within the Ilford area, you will work on a static site, however be able to cover various locations when required therefore holding a Full UK Driving License is a requirement for this role.

As a caretaker, you will provide and be responsible for maintaining the internal and external areas of the Housing Associations estates and provide a clean and safe environment for the residents, their guests, employees and other visitors.

Some of the key responsibilities for the role include:

• To handle resident issues efficiently and effectively while maintaining Behaviours.
• To be responsible for reporting any unusual or extraordinary circumstances regarding the residents or the property.
• Deliver Trust letters, circulars etc as appropriate to resident's properties.
• Report any estate defects, fly-tipping or anti-social behaviour to the appropriate authorities.
• Check communal lighting/timers and reports blown bulbs as necessary, (including office light bulbs) and emergency testing done monthly.

For more information on this role, and to apply, please get in touch with Prakash today by emailing prakash.panchani@servicecare.org.uk or by calling 01772 208967.

Proud member of the Disability Confident employer scheme

Service Care Legal are recruiting on behalf of a London Borough Council who are seeking Senior Property and Regeneration Lawyers to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Senior Property Lawyer
LOCATION: North London
CONTRACT: 3 months ongoing
RATE: £50.00 to £55.00 per hour

Please note that this would require 1 day per week office attendance.

The Role of the Senior Property Lawyer

• To progress a full caseload of complex matters through to completion
• Matters will include commercial, some residential and some Right to Buy transactions
• To undertake some CPO and regeneration worked if required to do so

The Person

• A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
• Experience in dealing with Commercial Property matters within a local authority would be essential
• Experience in Regeneration work would be advantageous

The Benefits

• Flexible working arrangements
• Weekly payroll options

If this Senior Property role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Job Title: Data Scientist (Generative AI)
Pay Rate: £450 per day
Hours Per Week: 37.00
Start Date: 28/10/2024
End Date: 31/03/2025
Start Time: 09:00
End Time: 17:00
Location: Remote or Hybrid working to suit candidate

Role Overview
We are seeking a highly skilled Data Scientist specialise in Generative AI to join a local authority team. The selected candidate will leverage Azure OpenAI Studio to develop and integrate AI models that can process various pieces of text, rationalise the data, and produce a consolidated draft output. This draft will then be evaluated by a human checker, creating a feedback loop that feeds back into the AI system for continuous improvement. This AI model will then need to be integrated back into operational service applications, ideally through the AI model being called by Python notebooks within Azure Synapse or Microsoft Fabric.

Responsibilities

• Develop and deploy Generative AI models using Azure OpenAI Studio.
• Integrate AI models into Python notebooks in Azure Synapse or Microsoft Fabric.
• Collaborate with data engineers and other key colleagues across the organization to ensure project success.
• Support junior data scientists by providing guidance, mentorship, and training.
• Maintain a high focus on the ethics and security of personal information throughout the project.

Skills and Abilities

• Strong background in Python and SQL.
• Proficiency in using Azure OpenAI Studio for Generative AI model development.
• Experience with Azure Synapse or Microsoft Fabric for integrating AI models into Python notebooks.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills for effective collaboration with colleagues and stakeholders.
• Commitment to ethical practices and the security of personal data.

Behaviours

• Proactive and self-motivated with a strong work ethic.
• Collaborative mindset with a focus on team success.
• Adaptable and flexible in a dynamic work environment.
• Detail-oriented with a commitment to delivering high-quality work.

To Apply:
Please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk. or call 01772 208962 for more information

Job Opportunity: Data Engineer
Rate: £450 per day
Client: Somerset Council - County Hall
Start Date: 28/10/2024
End Date: 31/03/2025
Hours: 37 per week (09:00 - 17:00)
IR35 Status: Inside IR35
Location: Remote or Hybrid to suit the candidate

Role Overview
Somerset Council is looking for a skilled Data Engineer to manage data extraction, cleansing, transformation, and modelling from case management systems using Microsoft Fabric. You will play a vital role in building medallion architectures and supporting projects like social care and revenue & benefits. The ideal candidate will ensure data quality, develop pipelines, and collaborate with stakeholders to deliver effective solutions.

Responsibilities

• Develop and maintain data pipelines for analytics and reporting.
• Implement medallion architectures within Microsoft Fabric.
• Collaborate with stakeholders to meet data requirements.
• Troubleshoot data pipelines to ensure seamless operation.
• Document data workflows and support data management initiatives.

Skills and Abilities

• Proficiency with Microsoft Fabric and medallion architectures.
• Strong skills in SQL and Python.
• Experience with data modelling and ETL processes.
• Strong communication skills for collaboration and stakeholder engagement.
• Commitment to data security and ethical practices.

To Apply:
Please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk or contact Lewis on 01772 208962.

#DataEngineer #MicrosoftFabric #DataPipelines #SQL #Python #SomersetCouncil #RemoteWork #IR35 #TechJobs

Join us at NatWest Boxed as a Product Manager for the Customer and Enablers team.

We’re looking for someone to lead and be accountable for the success and outcomes of the banking as a service enablers team.

• You’ll be managing Product Owners and Business Analysts to maximise the impact of features that are developed working in partnership with Engineering Managers
• This is an opportunity for you to make your mark on the future of our NatWest Boxed Banking-as-a-Service proposition

What you'll do

We’re looking for a true leader who wants to take full ownership of their role. You’ll develop a vision for the direction of your Mission team to build all customer services, platform migration services and execution, and POS lending enabling services.

You’ll also be:

• Managing and coaching a team of Product Owners and Business Analysts to maximise the impact of features that are developed
• Working with wider teams to successfully execute a platform migration onto the services built within this domain
• Championing product ways of working in your teams and the wider organisation as part of the end-to-end product lifecycle, with time spent appropriately across discovery, delivery and measuring performance to enable us to be API first in everything we do
• Helping to foster a culture of experimentation and iteration in Natwest Boxed
• Ensuring that work is appropriately scoped, estimated delivery goals are understood and progress against goals is clearly communicated to business stakeholders

The skills you'll need

You’ll already be a capable and experienced Product leader with knowledge of how to drive customer value, meet deadlines on budget, and with the ability to demonstrate strategic talents. Your communication skills need to be excellent and you’ll have a commitment to succeed in everything you do.

You’ll also be expected to have:

• Strong product leadership, with some in financial services, core banking or microservices platforms
• Experience of building reusable microservices to scale across a number of consumers and user cases
• High attention to detail and a proven ability to manage multiple, competing priorities
• Experience leading successful consumer products from concept to adoption, with experience in all stages of the product life cycle

Service Care Solutions is hiring a Fire Safety Coordinator to manage fire risk assessments and ensure compliance across buildings in Southwark.

This is a full time, temporary assignment offering £25 Umbrella LTD per hour (approx. £20.10 PAYE per hour)

Key responsibilities include:

• Program Management: Oversee fire risk assessments, inspections, and compliance actions. Coordinate surveyor visits and prioritize tasks.
• Compliance & Reporting: Ensure adherence to the Regulatory Reform (Fire Safety) Order 2005. Provide compliance reports and recommend remedial actions.
• IT & Data: Manage fire safety databases and systems, ensuring integration with corporate systems. Compile and share risk data across departments.
• Liaison & Project Coordination: Work with external agencies (HSE, London Fire) and internal teams (Building Control) on fire safety issues.

Requirements:

• Strong Fire Safety and H&S knowledge, ideally with public sector experience.
• Excellent communication and organizational skills.
• Willingness to work outside normal hours for meetings or events.

If you have any questions, do not hesitate to contact Hona on 01772 208967 or email hona.bzowska@servicecare.org.uk

Service Advisor Vacancy - Bromley
Salary: Up to £30,000 Basic OTE £38,000 + and company benefits
Working hours: Monday to Friday, 8am - 6pm, 1 in 3 Saturday mornings - full time, permanent position

OC18886

We have a new vacancy for a Service Advisor for my client's main dealership in Bromley. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

The Opportunity

You will take primary responsibility for managing Parliament's Enterprise Architecture repository (currently OrbusInfinity) working with teams across Parliament to ensure that the data in the repository is up to date and generating outputs to the support the wider work of the Enterprise Architecture team and the Digital Steering Groups.

• helping to align initiatives with overarching digital and parliamentary objectives, analysing the organisation's technology needs, and contributing to the development of standards, reference architectures, and roadmaps in collaboration with the Enterprise Architecture team and subject-matter experts.
• assisting with the development of solid architectural designs, working with teams to adhere to correct technical governance processes while helping to apply the appropriate organisational standards and methodologies.
• assisting with identifying and mitigating architecture challenges or risks ensuring successful outcomes that align with parliamentary priorities and meet parliamentary standards.
• supporting in defining technical procurement requirements that align with strategic goals and parliamentary standards.
• contributing to the maintenance of technical roadmaps, helping to identify opportunities and challenges, while ensuring compliance with parliamentary guidelines and stringent security protocols.

What You Need

• experience in a relevant technical role, demonstrating good awareness of a range of architectures, technologies, and programming languages.
• experience of collecting data, ensuring data quality and analysing and presenting data and information to a range of stakeholders.
• awareness of the use of reference architectures and the application of technology policies and/or technical standards, including experience of following clear technical governance processes.
• experience of building relationships with stakeholders with an ability to communicate technical concepts to both technical and non-technical audiences, whilst upholding the values of equality, diversity and inclusion.
• experience of solving problems with practical technical solutions, demonstrating an awareness of understanding and following organisational patterns and standards.
• ability to make evidence-based decisions, taking into account risk and complexity, demonstrating an understanding of the impact of organisational context.
• the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Enterprise Architecture team is part of the Office of the CTO. We are responsible for developing Parliament's technology strategy ensuring that Parliament has the technology it needs to do its work. We do this through mapping Parliament's digital landscape, working closely with teams across Parliament to understand how demand for digital will change over time, working with teams in the Digital Service to develop roadmaps and developing Parliament's reference architecture, standards and design patterns.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

• up to 35 days annual leave in addition to bank holidays
• generous maternity pay policy up to 6 months full pay
• great pension scheme options (contributory and non-contributory)
• on-site subsidised gym, nursery, catering, post office, travel office and GP
• flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterion 1,2 and 3. Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: 7th November 2024

Format: Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

Our mission is to support a thriving parliamentary democracy - this means being ready to carry out our essential functions to support colleagues deliver excellent services on the Parliamentary Estate and remotely. The balance of location varies according to the requirements of each job role, including some roles which can only be carried out from the Parliamentary Estate. The usual working arrangements for teams in the Digital Service are set out in team hybrid working plans and are by agreement with the managers and leaders of those teams. All teams are required to attend the estate for part of the time to meet business requirements and for team communication, learning and training. Please refer to the hybrid working plan contained in the candidate pack for more information

Job Title: Financial Fraud Investigator (PO2)
Location: Enfield Civic Centre, Service Care Solutions (Assisting a Local Council)
Contract Type: Agency Work, Full-Time (37 hours per week)
Contract Duration: 11/11/2024 - 31/01/2025
Closing Date: 25/10/2024
About the Role:
Service Care Solutions is assisting a local council in seeking an experienced Financial Fraud Investigator to join a multidisciplinary team within the Housing Benefit/Financial Assessment structure. You will play a critical role in assessing tenant and provider eligibility for supported housing, challenging Housing Benefit claims, and reducing eligible rent elements. The role focuses on investigating potential fraud related to supported (exempt) accommodation tenants and providers.
The council offers flexible hybrid working arrangements.
Key Responsibilities:

• Investigate providers to assess compliance with not-for-profit requirements, care provision, and tenancy eligibility.
• Examine links between providers, potential fraud involving Directors, and associated companies.
• Investigate fraud related to DWP benefits, council tax support, and council tax fraud.
• Conduct interviews and prepare reports and evidence for disciplinary or Court hearings.
• Collaborate with senior managers and key stakeholders, maintaining integrity when presenting findings.

Essential Skills and Experience:

• Extensive experience in investigative environments, including conducting interviews and preparing reports for Court hearings.
• Strong written and verbal communication skills, with experience in presenting findings.
• Ability to build relationships with senior managers and key stakeholders.
• Proficient in analysing and presenting complex data.
• Knowledge of legislation such as the Fraud Act 2006, Police and Criminal Evidence Act, Prevention of Social Housing Fraud Act 2013, and Data Protection laws.
• Accredited qualification in fraud investigation, such as Accredited Counter Fraud Specialist, PINS, FOCUS, or BTEC.

Desirable:

• Experience in local government or public sector fraud investigation.
• Accreditation as a Financial Investigator under the Proceeds of Crime Act 2002.

If you're an experienced investigator looking for a rewarding role, apply now to join the team via emailing Lewis.Ashcroft@servicecare.org.uk or calling 01772 208962

JOB TITLE: Customer Support

SALARY: £26,838

LOCATION(S): Streatham and covering our friendly, Streatham High Road, Lewisham, Camberwell Green, and Brixton branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Service Care Legal are recruiting on behalf of an East London local authority who are seeking a Housing Litigation Paralegal to join their team on a contract basis. Please find below further details with regards to this role and the role requirements.

ROLE: Housing Litigation Paralegal
LOCATION: East London
RATE: £20 to £30 per hour LTD
CONTRACT: Initial 3 month with scope for extension

1 day office attendance per week required.

Key Responsibilities:

• To manage a caseload of pre-action disrepair cases under the Housing Conditions Protocol.
• To handle potential to handle gas warrant applications in the Magistrates' Court.
• Providing legal advice to the Asset Management Team.
• To support the Civil Litigation team under the supervision of the Principal Lawyer.

Requirements:

• LLB Degree or equivalent, or CILEX Trainee Lawyer (funded by HRA).
• Minimum 2 years of experience in legal services, ideally with housing disrepair cases.
• Strong communication, organisational, and IT skills.

If this Disrepair Paralegal role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

We are seeking a dedicated and compassionate Probation Officer to join our team in Bromley, London. As a Probation Officer, you will play a crucial role in the criminal justice system by working with individuals on probation to ensure their successful rehabilitation and reintegration into society. This position offers a competitive pay rate of £26.45- £29.30 per hour and provides the flexibility to support a healthy work-life balance.

Responsibilities:

1. 
   Case Management:
   • Oversee a caseload of individuals on probation, conducting regular assessments to monitor progress.
   • Develop and implement individualized rehabilitation plans based on risk and needs assessments.
2. 
   Counseling and Support:
   • Provide counseling and support to individuals to address underlying issues contributing to criminal behavior.
   • Collaborate with external agencies and professionals to ensure comprehensive support for probationers.
3. 
   Monitoring and Compliance:
   • Monitor and enforce compliance with probation conditions.
   • Conduct regular check-ins, drug testing, and home visits to ensure adherence to guidelines.
4. 
   Documentation and Reporting:
   • Maintain accurate and up-to-date case records and documentation.
   • Prepare detailed reports for court hearings and other relevant stakeholders.
5. 
   Community Engagement:
   • Establish and maintain positive relationships with community resources to facilitate successful reintegration.
   • Organize and participate in community programs aimed at preventing recidivism.
6. 
   Crisis Intervention:
   • Respond promptly to crises and emergencies, providing appropriate interventions and referrals.

Qualifications:

• Bachelor's degree in Criminal Justice, Social Work, Psychology, or a related field.
• Proven experience in probation, parole, or a related field is preferred.
• Strong understanding of criminal justice procedures and rehabilitation principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant legislation and regulations.

Benefits:

• Competitive hourly pay of £26.45.
• Flexible working hours to support work-life balance.
• Opportunities for professional development and training.
• Positive and inclusive work environment.

If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we invite you to apply for this rewarding Probation Officer position in London. Join us in our mission to promote rehabilitation and foster positive change in the lives of those under probation.

If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

We are seeking a dedicated and compassionate Probation Officer to join our team in Brent, London. As a Probation Officer, you will play a crucial role in the criminal justice system by working with individuals on probation to ensure their successful rehabilitation and reintegration into society. This position offers a competitive pay rate of £26.55- £29.30 per hour and provides the flexibility to support a healthy work-life balance.

Responsibilities:

1. 
   Case Management:
   • Oversee a caseload of individuals on probation, conducting regular assessments to monitor progress.
   • Develop and implement individualised rehabilitation plans based on risk and needs assessments.
2. 
   Counselling and Support:
   • Provide counselling and support to individuals to address underlying issues contributing to criminal behaviour.
   • Collaborate with external agencies and professionals to ensure comprehensive support for probationers.
3. 
   Monitoring and Compliance:
   • Monitor and enforce compliance with probation conditions.
   • Conduct regular check-ins, drug testing, and home visits to ensure adherence to guidelines.
4. 
   Documentation and Reporting:
   • Maintain accurate and up-to-date case records and documentation.
   • Prepare detailed reports for court hearings and other relevant stakeholders.
5. 
   Community Engagement:
   • Establish and maintain positive relationships with community resources to facilitate successful reintegration.
   • Organize and participate in community programs aimed at preventing recidivism.
6. 
   Crisis Intervention:
   • Respond promptly to crises and emergencies, providing appropriate interventions and referrals.

Qualifications:

• Bachelor's degree in Criminal Justice, Social Work, Psychology, or a related field.
• Proven experience in probation, parole, or a related field is preferred.
• Strong understanding of criminal justice procedures and rehabilitation principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant legislation and regulations.

Benefits:

• Competitive hourly pay of £26.45.
• Flexible working hours to support work-life balance.
• Opportunities for professional development and training.
• Positive and inclusive work environment.

If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we invite you to apply for this rewarding Probation Officer position in London. Join us in our mission to promote rehabilitation and foster positive change in the lives of those under probation.

If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

We are seeking a dedicated and compassionate Probation Officer to join our team in Redbridge, London. As a Probation Officer, you will play a crucial role in the criminal justice system by working with individuals on probation to ensure their successful rehabilitation and reintegration into society. This position offers a competitive pay rate of £26.55- £29.30 per hour and provides the flexibility to support a healthy work-life balance.

Responsibilities:

1. 
   Case Management:
   • Oversee a caseload of individuals on probation, conducting regular assessments to monitor progress.
   • Develop and implement individualised rehabilitation plans based on risk and needs assessments.
2. 
   Counselling and Support:
   • Provide counselling and support to individuals to address underlying issues contributing to criminal behaviour.
   • Collaborate with external agencies and professionals to ensure comprehensive support for probationers.
3. 
   Monitoring and Compliance:
   • Monitor and enforce compliance with probation conditions.
   • Conduct regular check-ins, drug testing, and home visits to ensure adherence to guidelines.
4. 
   Documentation and Reporting:
   • Maintain accurate and up-to-date case records and documentation.
   • Prepare detailed reports for court hearings and other relevant stakeholders.
5. 
   Community Engagement:
   • Establish and maintain positive relationships with community resources to facilitate successful reintegration.
   • Organize and participate in community programs aimed at preventing recidivism.
6. 
   Crisis Intervention:
   • Respond promptly to crises and emergencies, providing appropriate interventions and referrals.

Qualifications:

• Bachelor's degree in Criminal Justice, Social Work, Psychology, or a related field.
• Proven experience in probation, parole, or a related field is preferred.
• Strong understanding of criminal justice procedures and rehabilitation principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant legislation and regulations.

Benefits:

• Competitive hourly pay of £26.45.
• Flexible working hours to support work-life balance.
• Opportunities for professional development and training.
• Positive and inclusive work environment.

If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we invite you to apply for this rewarding Probation Officer position in London. Join us in our mission to promote rehabilitation and foster positive change in the lives of those under probation.

If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.