Field Service Technician / Biomedical Technician (Laboratory & Diagnostics)
Full-time
Junior Executive
1 week ago
We are looking for a highly motivated & detail-orientated Field Service Technician to join our team. In this role, you'll play a key part in ensuring our lab and diagnostic equipment runs smoothly and efficiently at customer...
We are looking for a highly motivated & detail-orientated Field Service Technician to join our team. In this role, you'll play a key part in ensuring our lab and diagnostic equipment runs smoothly and efficiently at customer sites.
Responsibilities
- Perform on-site installations, trainings and follow comprehensive testing procedures to verify equipment is operating safely and correctly.
- Provide expert troubleshooting and repair support, assisting both customers and field service teams to resolve technical issues quickly and effectively.
- Conduct assigned service tasks and maintenance on schedule, ensuring customer satisfaction and meeting sales targets.
- Upkeep of service tools & facilities compliance on regulations, licensing requirement and standard issued by the statutory body etc.
- Generate timely & accurate reports and documentation
Requirements
- Minimum Diploma/Advance Diploma within science field – Applied Physics/Biomedical/ Electronic/Mechanical Engineering or equivalent.
- Good knowledge in repair, preventive maintenance & testing, commissioning methodologies and instruments. Experience with laboratory or diagnostic equipment is a plus.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Must possess own car. Able to travel throughout Klang-valley and Outstation.
- Required language(s): Bahasa Malaysia, English.
Benefits
- Attractive salary with other remunerations such as allowances, commissions.
- Annual Bonus and incentives based on performance.
- Supportive and collaborative work environment.
- Training & Mentorship provided.
- Company Events and Trips.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Company trips
- Paid training and development
MATRIOUX : SCIENCE.FORWARD
Empowering Biotechnology & Lifesciences Discoveries
MATRIOUX was founded with a clear purpose to empower innovation and accelerate revolutionary discoveries. We were driven by a desire to create a positive impact in the world thru our work.
MATRIOUX (M) Sdn. Bhd. is a prominent biotechnology and life sciences solutions provider based in Kuala Lumpur, Malaysia. We are primarily engaged in offering a comprehensive biotechnology and life sciences solutions to clients across diverse industries. The company's products and services have been instrumental in assisting researchers, clinicians, and educators to advance their work in various areas such as cancer, infectious diseases, and genetics. MATRIOUX has successfully collaborated with a diverse set of clients, such as government entities, healthcare providers, testing and diagnostics labs, and educational institutions. MATRIOUX emphasis on building long-term relationships with clients has garnered high praise from industry insiders. The company success is a testament to the vision and dedication of its founders and our team, who helps make biotechnology & life sciences a mainstream reality.
