Total 17,922 job vacancies in New York

• Serves as a team leader and senior specialist in a division responsible for establishing and enforcing policy for the execution of distribution operations to support DLA Distribution Centers.
• Participates in the development of command-wide policies and plans for managing workload and performance.
• Serves as the interface to the DLA Distribution Centers by interpreting and clarifying policies and procedures to all levels of management and employees.
• Monitors resources and budget programs through Financial Web.
• Develops, plans and implements command supply and distribution operations and program objectives and goals.
• Conducts customer analysis, prepares high level customer briefings, and conducts high level project teams.
• May be detailed to augment key critical positions on site at a DLA Distribution Center to support missions, transitions, or other emergencies which may include TDY assignments to other distribution centers/sites that support the War Fighter.

Starting at $117,962 Per Year (GS 13)

• Serve as a Public Health Nurse, with responsibilities in one or more of the following programs: child, youth, and schools services; health consultant (CYSS);
• communicable disease program management; animal bites/rabies prevention; pediatric lead program health promotion program; mass seasonal influenza vaccine immunization.
• Serve as health consultant to garrison CYSS program, ensuring the health, sanitation, and safety needs of enrolled children are met.
• Conduct inspections of CYSS centers and family childcare homes to ensure safety and compliance.
• Administer and interpret regulatory and interim guidance on the health and safety requirements for staff and participants, as well as sanitation of facilities and homes.
• Plan, coordinate, conduct, and evaluate classes on medication administration, first aid, communicable diseases, blood borne pathogens, pediatric health conditions/ treatments, and health promotion practices.
• Responsible for executing duties in disease surveillance programs; conducting epidemiological investigations; patient assessments; data tracking and analysis through electronic systems;
• and counseling, education, and case management for individuals, exposed to and/or infected with sexually transmitted infections (STI), hepatitis, rabies, influenza, and other communicable diseases.
• Responsible for the assessment, planning, administration, execution, and evaluation of the mass seasonal influenza vaccine program.
• Conduct health awareness activities, to include monthly health observance information, newspaper articles, and health screening activities at community fairs/forums,
• targeting intervention to change behaviors and promote healthy ideas/concepts, motivating individuals to adopt healthier lifestyles to improve and sustain their overall well-being.
• Represent the MTF, and leadership on interagency and interdepartmental committees, boards, and meetings, involving matters related to health promotion, disease prevention, and health education.
• Develop, evaluate, and distribute patient education and health promotion information. Develops and maintains program standards, policies, and procedures for a
• comprehensive patient and community health education program, which includes quality assurance criteria and evaluation techniques.
• Design and implement a data base of health educational resource material and educational programs. Provides briefings, lectures, or programs on patient education and health promotion topics.

Starting at $94,015 Per Year (GS 11)

• Serve as senior Contract Specialist responsible for the full range of contract functions encompassing issuing solicitations, evaluating proposals, contract negotiations, and contract administration.
• Perform pre-award contracting functions to develop, justify and coordinate procurement transactions.
• Develop procurement plans by reviewing previous history, market conditions, and specifications or technical data packages.
• Conduct extensive negotiations during all phases of the procurement process.
• Perform post award functions to include monitoring contractor performance, negotiating delivery orders, and extensions of delivery schedules, price adjustments, modifications to the contract and similar agreements and contract closeout.

Starting at $85,236 Per Year (GS 11-12)

Remit are delighted to be hiring on behalf of DSL Group in NG5. As a a Business Admin assistant your duties will include:

• Manage and prioritize incoming and outgoing correspondence, including emails, letters, and phone calls.
• Prepare and distribute meeting agendas, minutes, and other relevant materials.
• Maintain and update company records, databases, and filing systems.
• Assist with preparing and formatting reports, presentations, and other business documents.
• Conduct research and compile data to support business decisions and initiatives.
• Collaborate with internal teams to ensure effective communication and coordination.
• Handle confidential and sensitive information with utmost discretion and professionalism.
• Identify areas for process improvement and implement efficient administrative procedures.
• Serve as the main point of contact for customer inquiries, complaints, and requests via various communication channels
• Listen actively to customers, empathize with their concerns, and provide timely and appropriate solutions to ensure customer satisfaction.
• Resolve customer complaints and escalate complex issues to the appropriate internal teams, tracking their progress and ensuring timely resolution.
• Provide product information, technical assistance, and guidance to customers, ensuring a clear understanding of our products and services.
• Maintain accurate customer records and update customer information in the database.
• Identify opportunities for improvement in products, services, or processes based on customer feedback and collaborate with relevant teams to implement necessary changes.
Training to be Provided

As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3
On successful completion, you will receive:
Level 3 in Business Administration
Functional Skills Level 2 in English & Maths (if required)

What you’ll be doing…

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence

What can you bring? In this role:

• Genuine interest in customer service excellence
• Focused on the front line
• Proven team leader experience
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

We are seeking to appoint an outstanding Business Support Officer to provide general, HR and financial administrative support across the school and be the key admin support for the Trust Business Manager.

The successful candidate will have:
An NVQ Level 3 or equivalent qualification / relevant experience
Strong numeracy and literacy skills
Experience of working effectively in a busy environment with competing priorities and deadlines
Strong communication skills with the ability to relate well to both children and adults

We can offer:
Fantastic pupils and a strong Catholic ethos
A welcoming work environment
A Leadership Team, Staff and Governors who are dedicated, talented and highly motivated
A commitment to professional and personal development
The opportunity to work with and learn from other establishments in partnership with our Trust schools in NPCAT

Are you an experienced Health & Social care worker who's on the look out for a rewarding new job? Look no further as we have a great opportunity for you! Our amazing #TeamNewDeer are on the look out for new Complex Care Practitioners to join them on a part-time or full-time basis.

The Role

You'll become part of a friendly, welcoming team who provide complex care and support to eight individuals who are all on the Autism spectrum. There's never a dull moment at New Deer, no two days are ever the same and you'll always be kept on your toes!

In addition to working directly with individuals with complex care needs, you'll also work in partnership with a multi-disciplinary team and the individual's families and guardians to ensure each individual has a robust and outcome focused support plan.

You'll support individuals to manage their own homes, increase and maintain their independence and encourage and support them with their social, health and wellbeing needs.

The people we support all have different hobbies and interests too, so we’ll need you to bring creativity and enthusiasm into supporting them to access leisure activities, engage in meaningful activities and take part in hobbies and interests that are important to them, both within their home and out in their local communities.

About You

Due to the complex care needs within our service, we're looking for people who bring experience of providing care and support within the Health & Social Care sector with the ability to lone work and have confidence to manage behaviours that can challenge. .

We will also need you to bring a commitment to studying for and achieving an SVQ (SCQF level 7) and completing training and further qualifications which are identified as essential for our service. We will fund and support you with any training and qualifications you'll need and we will even reimburse your yearly SSSC registration fees!

To be a great Complex Care Practitioner, you'll need: -

Previous experience of providing care and support to adults with learning disabilities and/or of working in a forensic service
A solid understanding of professional boundaries, accountabilities and responsibilities
A passion for delivering excellent person-led care and support
Excellent communication skills (verbal, listening and written)
Numeracy skills to ensure accurate records are kept
The ability and confidence to deal with behaviours that can challenge
A caring and professional attitude and approach
A positive approach to learning
Confidence in the use of computers
Shift Patterns

We provide dedicated around the clock support 24 hours a day, 7 days a week, so our shift patterns do involve early mornings, evenings, weekends, public holidays and sleepovers.

Sound interesting? Well what are you waiting for? Apply today! We're waiting to hear from you.

We are looking to fill these vacancies as soon as possible and will be interviewing as and when suitable candidates apply. Please apply early to avoid disappointment.

Successful candidates will be required to join the Protection of Vulnerable Groups Scheme and be committed to working towards an SVQ in Social Services and Healthcare alongside any other relevant training and/or qualifications with the support from our Training Academy.

If you're successful in joining our team, we will need you to register with the SSSC within 3 months of starting your employment with us.

Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

Cornerstone welcomes applications from all sections of the community and actively seeks to increase the diversity of our workforce.

Proud member of the Disability Confident employer scheme

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

As directed by the Lead/Cluster Lead Nurse, the post-holder will be an integral member of a multidisciplinary team offering specialist clinical interventions individuals accessing our services. All members of staff are required to always act in accordance with Change Grow Live expectations of attitudes and behaviours. These attitudes and behaviours include, but are not limited to: Representing Change Grow Live in a professional manner on all occasions. Striving to improve and share good practice, and work towards continuous improvement Maintaining and promoting effective communication and shared good practice across the organisation as a whole and externally. To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Adopting a co-operative approach to service delivery which draws on the strength, knowledge, and expertise of all individuals including individuals who use our services, staff, and volunteers Promoting mutual trust and respect as a guiding principle for all working relationships both internal and external Reporting and working relationships The role will report directly to the Lead/Cluster Lead Nurse. Reporting relationships may change. Role-specific responsibilities Clinical Practice Undertake physical and mental health assessments for people who access our services when indicated by clinical need and ensure appropriate sign posting/referral to primary care or appropriate secondary health care services for identified health issues. Undertake assessments for all alcohol individuals who use our services as indicated in the Change Grow Live Alcohol Policy and Procedure, using the outcome to determine safe detoxification as required. Assist in the titration process for opioid individuals who use our services as required by service need to ensure the service user achieves an optimum dose of opioid substitution therapy (OST). This process is supported by good communication to other team members, including community pharmacists. Provide education, health promotion and screening for blood borne viruses (BBV). Provide Hepatitis A and or B vaccinations when indicated. Work within and consolidate integrated care and treatment pathways for individuals who are identified as being infected with BBVs (Hepatitis B, Hepatitis C and/or HIV). Undertake community alcohol detoxification either at the service or at the service users home. Support opioid detoxification in the community. Undertake phlebotomy, as required, ensuring adherence to identified pathways for blood sample labelling, collection, obtaining results and signposting. Use blood results to support the assessment of the current health status of individuals who use our services, the need for specialist medical referral and the suitability for community detoxification. Where indicated, refer for specialist inpatient services (including detoxification) and liaise with hospital and inpatient unit staff. Contribute to Change Grow Lives Naloxone Strategy by training staff and individuals who use our services in the use of naloxone. Ensuring naloxone is distributed to individuals who use our services at every opportunity. Offer wound care assessment and basic wound dressing to individuals who use our services. Organise signposting to other services as required and ensure clear pathways into other treatment arenas as appropriate. Have a demonstrable ability to manage emergency situations by being proficient in basic life support, defibrillation and managing a medical emergency e.g., anaphylaxis and overdose until the ambulance arrives. Understand and adhere to the legislation surrounding the use of patient group directions (PGDs). Utilise psychosocial intervention in both one-to-one and group settings to promote engagement in treatment services and ownership of recovery planning. Communication Develop therapeutic alliances with individuals who use our services and develop effective partnerships with them to support their individual recovery journeys, offering health promotion and harm reduction advice. Ensure that there is good communication of treatments offered, treatment progress and outcome of any investigations to other healthcare agencies, including GPs. Maintain a current knowledge of appropriate interventions. Ensure that all revalidation requirements are being met and communicated to line manager. Develop and provide health education, regarding problematic alcohol and drug use and alcohol and drug detoxification. Attend meetings appropriate to the development and maintenance of the role in agreement with and under the direction of the Lead/Cluster Lead Nurse. Delivering a Quality Service The post-holder will contribute to the service to ensure that people who use substances consistently receive high quality services that adhere to the best practice guidelines and to the highest professional standards. Ensure that procedures are constantly reviewed to promote best practice and evidenced based practice in accordance with UK Guidelines on Clinical Management, NICE guidance, and Change Grow Live clinical protocols and procedures. Leadership Provide clinical leadership within the service, including providing support, coaching, and teaching to staff working at the service around harm reduction including BBVS and health promotion. Dependent on service structure will provide line management/supervision to named health care assistants, student nurse placements and or volunteers working with the nursing team. Team Working To take part in assessing the suitability for transfer of clients to shared care services within the community. To work with others to ensure individuals who use our services have timely access to safe and effective prescribing for community detoxification from substances, across operational sites. Contribute to the overall performance of the service to ensure that contractual output targets are achieved. Working with colleagues in the service to design and deliver a community opioid and alcohol detoxification plan utilising a care co-ordinated approach to service user care. Risk Management Provide harm reduction advice to injecting individuals who use our services, providing information and equipment and ensure all equipment is disposed of safely. Undertake risk assessments and contribute to risk management plans for individuals who use our services engaged in the service. Utilise appropriate prevention techniques to reduce substance misuse related harm and to aid in the prevention of multiple physical harms caused by drugs and alcohol. Managing Information Record and input client data and information in order that the service operates within contractual, administrative, and financial requirements. Ensure that all data requirements in relation to individuals who use our services are met within defined deadlines. The above is an outline of the post holders duties and responsibilities. It is not intended as an exhaustive list and may change from time to time to meet the changing needs of Change Grow Live. Staff will need to work flexibly across operational sites as required and to work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This role may involve evening, weekend, and bank holiday working.

Are you self-motivated, conscientious, and enthusiastic?

York and Scarborough Teaching Hospitals NHS Foundation Trust are looking to recruit an individual who is passionate about cancer services, to join the Cancer Information Team based at the York site.

The team plays a major part in the overall patient experience, and as a Cancer Pathway Co-ordinator you will be responsible for the monitoring and tracking of cancer patient’s journeys. This would be in line with clinical guidance/processes and national directives for cancer performance.

While this role does not involve direct patient contact, you will work closely with a wide range of stakeholders (clinical and non-clinical) and multi-disciplinary teams. Therefore excellent effective communication skills are a must to be able to support and progress the cancer patient’s pathway.

You must have a minimum of 2 years previous administrative experience, ideally with experience of working with databases and understanding data collection processes.
• To facilitate and support the timely discussion of patients listed for the cancer MDT meetings.
• Co-ordinate the administrative pathway of patients of suspected/diagnosed cancers, and when necessary provide a link across specialties and Care Groups.
• Ensure accurate cancer performance data is captured timely and entered onto the appropriate systems, to meet the minimum dataset required by national directives.
• To be able to exercise sound judgement in relation to problem solving and identifying situations requiring further advice.
• Be able to organise and prioritise your own workload to meet the requirements of the role.
• Be able to work effectively as part of a large team, with a flexible patient centred approach.

Our benefits

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.


A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.



Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.





This advert closes on Wednesday 4 Dec 2024

Proud member of the Disability Confident employer scheme

A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.


Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to NHS Staff at York & Scarborough Trust.

You will be joining a dedicated and hardworking team that is the first point of contact for a diverse network of 10,000 NHS users covering multiple Health Service locations throughout York and Scarborough.

The NHS is committed to offering learning and development opportunities for all employees. No matter where you start within the NHS, you will have access to extra training and be given every chance to progress within the organization

The post is 37.5 hours per week between 8-5 Mon-Fri based at our offices in York. Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Band 3 IT Service Desk Technician role is a development role and a great opportunity to gain all required skills. After achieving all KPIs you will become a band 4 IT Service Desk Analyst.



The main duty is providing a first line IT helpdesk service to NHS staff, this will involve:
• Receiving user contacts into the desk via telephone or e-mail. Recording the details of these contacts into the helpdesk call logging tool.
• Attempting to provide resolutions to a wide variety of technical faults ranging from simple password resets to more complex and novel incidents that cover multiple internal and external IT systems.
• Following established incident management procedures.
• Maintain working relationships with technical teams across multiple sites.
• Challenge & Improve on established incident management procedures.
• Investigate complex problems and identify possible solutions.
• Produce and update knowledge & training documentation.
• Being in regular contact with users of varying levels of IT literacy, and also with technical colleagues within the department, and other IT helpdesks.

The ability to keep calm and work under pressure is essential in order to efficiently handle peaks in demand, and reassure users their problem will be dealt with.

Successful candidates will ideally have at least 1 years’ experience in an IT Support or Customer Service environment, where they are primarily dealing with people via telephone and e-mail.



Our benefits

We offer a range of benefits to support our staff including:

· Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

· 27 days holiday rising to 33 days (depending on NHS Trust service)

· A variety of different types of paid and unpaid leave covering emergency and planned leave

· Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

· NHS Car Lease scheme and Cycle to Work scheme

· An extensive range of learning and development opportunities

· Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

· A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses. For hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager



For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.


This advert closes on Tuesday 3 Dec 2024

Proud member of the Disability Confident employer scheme