Total 844 job vacancies in Epsom, KT18 7EG

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

In the full job description, you will see clearly the full range of duties within these roles that will enable you to work as part of the pharmacy team and with the clinicians and ward based teams to provide patient focused, individual care for our patients. Tell us in your application how you meet the criteria in the attached person specification. Please give us a call for an informal chat. We can arrange departmental walk rounds and provide further information about this exciting role. Join us and be a part of our journey to excellence in pharmacy services!

To work as part of a clinical team assisting the Outpatient Supervisor and OPD Manager to ensure that patients are scheduled efficiently for outpatient appointments, investigative treatments, diagnostic procedures within national guidelines and in accordance with the trusts Patients Access, Booking and Choice Policy. This includes: NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules. Ensure that patients are informed with reasonable notice, and that all relevant paper work is completed for given appointment. This includes ensuring that all elective attendances are promptly and accurately recorded on the appropriate PAS system(s) including Bluespier and ERS within one working day of receipt/decision to treat.

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Receptionist/OPD Clerk for Orthopaedic Consultant Outpatient Clinics and Nurse Pre Operative Assessment Clinics



First point of contact for patients attending Orthopaedic Outpatient Appointments. Meeting and greeting and booking them in and out of clinic. Making sure details are correct and up to date, and that the correct outcomes and any necessary appointments are entered onto the Electronic Patient Record system, ensuring that the patient pathway is followed appropriately and in line with national guidelines. Provide information service for patients (including distressed and anxious patients/relatives as required). Be aware of the needs and concerns of patients and provide a friendly, efficient and courteous service to patients, relatives and visitors, providing them with advice and information as appropriate. Use empathetic approach to patients and/or relatives seeking assistance from clinical staff/senior managers as appropriate.

SWLEOC is an NHS Treatment Centre providing regional elective orthopaedic surgery services. Established by the four South West London acute Trusts, SWLEOC has earned a reputation as a centre of excellence for elective orthopaedic surgery through patient outcomes, low complications and high patient satisfaction, by providing high quality care and cost efficiency.

SWLEOC are delighted to offer the exciting opportunity to join our team. The successful candidate will work as part of the Outpatient administrative team and we are looking for someone with good organisational and interpersonal skills. Someone with good time management and flexibility, the ability to use their own initiative and a strong team player.

To work as part of a clinical team assisting the Outpatient Supervisor and OPD Manager to ensure that patients are scheduled efficiently for outpatient appointments, investigative treatments, diagnostic procedures within national guidelines and in accordance with the trust’s Patients Access, Booking and Choice Policy. This includes: NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules. Ensure that patients are informed with reasonable notice, and that all relevant paper work is completed for given appointment. This includes ensuring that all elective attendances are promptly and accurately recorded on the appropriate PAS system(s) including Bluespier and ERS within one working day of receipt/decision to treat.


This advert closes on Sunday 3 Nov 2024

A Vacancy at Epsom and St Helier University Hospitals NHS Trust.


Join Our Team as Principal Pharmacist, Medicines Advice and Governance!

Are you an enthusiastic and motivated individual looking for an exciting new opportunity!We are seeking a dynamic Principal Pharmacist to lead our Medicines Information and pharmacy advice services.

In this pivotal role, you will:

* Provide expert Medicines Information and pharmacy advice to the Trust and service users.

* Collaborate with Lead Pharmacists to address and report on medicines safety and governance issues.

* Lead the training of pharmacy staff, ensuring they deliver professional, evidence-based medicines advice that meets the highest standards and user needs.

This is a thrilling time to join us! Our team has recently undergone a restructure to better achieve our goal of delivering outstanding pharmacy services. As a key member of the pharmacy clinical team, you will work closely with clinical services, patient services, and procurement teams to provide exceptional patient-focused care. We are looking for someone who:

* Demonstrates excellent communication and time management skills. * Has a keen attention to detail.

* Possesses previous experience in hospital pharmacy and a solid understanding of pharmacy medicines information and governance processes. If you believe you have what it takes, we would love to hear from you!
1. To introduce and review prescribing recommendations into the Trust as required in line with local and national policies, guidelines and frameworks e.g. NICE, Patient Safety Alerts.
2. To ensure all reference sources, guidelines and protocols in Medicines Information are current and up to date.
3. To ensure seamless transfer of pharmaceutical care for patients, liaising with other acute Trusts, GPs, Community and primary care pharmacists as appropriate.
4. Toidentify and address prescribing issues across the interface and ensure seamless transfer of pharmaceutical care for patients liaising with the other acute Trusts, GPs, Community and PCN pharmacists as appropriate.
5. To promote the safe, rational and cost-effective use of medicines in accordance with recommendations of the SWL Joint Formulary, Surrey Heartlands APC and other evidence based guidelines.
6. To be responsible for the development, maintenance and evaluation of evidence based treatment guidelines, policies, procedures, shared care protocols and patient group directions (PGDs)
7. Apply specialist clinical knowledge and judgment to analyse information, at times where evidence may be lacking, in order to negotiate the optimal clinical outcome
8. To provide a medicines information service to the Trust, ensuring appropriate documentation and recording of enquiries in the Medicines Information database.



The GESH hospital group is a leading healthcare provider in South West London, comprised of St George’s University Hospitals and Epsom and St Helier University Hospitals. Our vision is to provide outstanding care, together, by collaborating and working in partnership to meet the needs of our patients, and making sure our services are affordable and fit for the future.

As GESH partners the pharmacy departments at St Georges University Hospital and Epsom & St Helier University Hospitals are working together in a number of areas including; workforce, key functions such as medication safety and education and training and digital workstreams.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

Together, as a Group, we will be the driving force behind the most integrated local system in the NHS.

In the full job description, you will see clearly the full range of duties within these roles that will enable you to work as part of the pharmacy team and with the clinicians and ward based teams to provide patient focused, individual care for our patients. Tell us in your application how you meet the criteria in the attached person specification.

Please give us a call for an informal chat. We can arrange departmental walk rounds and provide further information about this exciting role. Join us and be a part of our journey to excellence in pharmacy services!


This advert closes on Sunday 3 Nov 2024

Human Resources Assistant (Employee Relations)

An new and exciting opportunity has arisen for a Human Resources Assistant to join our Employee Relations team.

We are a friendly, supportive and nurturing team and we are looking for a like-minded person to join us. This is a great opportunity that would suit anyone with an interest in Human Resources and supporting employees, sometimes in challenging circumstances.

If you have good administrative and computer skills, along with a friendly and confident approach, we would love to hear from you.

The role will be based full-time at Epsom Gateway, with occasional travel to other sites for meetings.

For the right person, there may also be the option of some home based working to suit the needs of the role and the post holder, up to a maximum of 2 days per week.

Interview Date: Wednesday 6th November 2024

Please note: Previous applicants need not apply


The HR Assistant role is a key role within the employee relations team and central to our success. You will draw upon your excellent communication and interpersonal skills, to ensure our processes run smoothly, with respect for individual needs and within agreed timescales.

As the Administrative expert in our team, you will respond to first line enquiries and set up meetings and training sessions. You will ensure arrangements are in place for hearings and appeals, take notes and ensure outcome letters are sent. You will also be responsible for updating templates and ensuring confidential records are easily accessible and secure.

To be successful in this role, you will have excellent IT skills, the ability to work to tight deadlines and a calm and empathic approach. You will thrive in a busy working environment, where patient care and employee experience are a priority.

If you are interested in developing a wider career in human resources or administration, we can provide coaching and additional learning opportunities.

There will also be the opportunity to apply for funded training, such as level 3, 5 or 7 apprenticeships.


Working for your organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.



Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.


This advert closes on Monday 25 Nov 2024

Join our team!

Are you a passionate Chef Manager? If so, we'd love you to join our team at Glyn School!

This role sits within our Education division - catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100% committed to supporting a healthy diet. At Taylor Shaw & Edwards & Blake, we're driven by the knowledge that young people deserve and need the best food for their wellbeing; we do food with a difference.

What you'll be doing...

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Taylor Shaw, our customer and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence

Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check and two suitable references.

Working Pattern: Monday - Friday, 7.00am- 15:30pm, term time only

What can you bring?

In this role:

• Genuine interest in customer service excellence
• Focused on the front line
• Proven team leader experience
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Term Time Holidays offering you flexibility
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

What skills and experience we're looking for

HR Business Partner - Camberley, Sunbury, Epsom and Banstead

Are you a HR Professional that enjoys Employee Relations casework and wants to make a real difference to the schools in our Multi-Academy Trust?

We are excited to offer a fantastic opportunity for a proactive and dynamic HR Business Partner. This role will have a significant impact for schools by addressing HR casework, as well as contributing to the implementation of an ambitious People strategy.

Your opportunity

Your role will be to lead employee relations cases across your schools, supporting leaders with practical advice and guidance in line with current legislation.

You will approach your work with professionalism, demonstrating skill and confidence in addressing and challenging team cultures and behaviours to ensure they align with the Trust’s values.

You will work as part of a highly skilled team of HR Business Partners, reporting to the Director of Employee Relations. You will collaborate with other operational partners and the broader People team, with opportunities to engage in project work.

You will support Schools in Region B which covers Camberley, Sunbury, Epsom and Banstead.

This is a full-time all year school-based position. Whilst visits to schools within Region B will be required to support some elements of casework, using Teams and Zoom will be integral to the role. We have satellite offices at Pine Ridge School and The Beacon School from which you can work on a more regular basis.

What we are looking for

We are looking for someone:

• Who has a minimum of a level 5 CIPD qualification with significant ER experience, preferably with a background in the education sector.
• Who can provide excellent HR knowledge and support, bringing challenge to decision making where appropriate
• Who demonstrates unquestionable integrity and discretion to ensure that the Trust’s HR processes are managed to the highest standard
• That is proactive in keeping professional HR knowledge up to date and has a commitment to personal and professional development
• Who is a confident communicator, able to present our people strategy to our Headteachers and other key stakeholders
• Who can be flexible, have a calm approach and a ‘can-do’ attitude, and is comfortable working at pace with multiple priorities
• Who interacts positively with colleagues, is solutions focused, pragmatic in their approach, and seeks to understand the needs of each of our school

For an informal discussion about the role please contact Kelly Timpson - details of which can be found in the Job Description

The Details

Location:Camberley, Sunbury, Epsom and Banstead.

Salary: Between £45,000 and £51,000 FTE per annum. Please note the remuneration is inclusive of travels costs.

Hours of work:This is a full-time, full-year, school-based position. Visits to our schools will be necessary when required to support casework, but using Teams and Zoom will be integral to the role.

Start Date:ASAP

Closing date for applications:3rd November

Interview Date: TBC

What the school offers its staff

Join Our Community

As a part of GLF Schools, you will join a community of staff dedicated to transforming education. With regular progression discussions, there will be a wealth of opportunities for you to grow your career, whether in one of our 43 academies or in our central team.

• A growing Multi Academy Trust with over 2,000 colleagues and over 17,000 pupils
• Founded upon the values of Respect, Inclusivity, Integrity and Kindness
• 43 primary and secondary schools across 7 Local Authority areas across the south of England
• We work as a community whilst ensuring each school maintains its own unique identity
• Committed to ensuring all children and young people receive the best possible education

Our Employment Offer

GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish

• Access to our highly competitive pension scheme (LGPS)
• Generous holiday allowance
• Work life and family friendly policies
• Employee wellbeing initiatives
• Access to a staff benefits portal
• Community and collaboration working model

The Details

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Main Duties First point of contact for all service users and visitors to the clinic reception greeting in a professional and friendly manner and notify the appropriate person of individuals arrival. Responsible for the management of clinics and waiting lists within their Specialty Management Group. Prepare and update clinical records for all patients booked within Dental Services ensuring that appropriate records such as referral letters are attached/ scanned appropriately in accordance with Trusts Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to appointments. Prepare clinics in advance by printing day lists, pulling out the complete patient records e.g. radiographs, referral etc. Support clinic preparation by identifying and chasing any missing information such as histopathology, blood results, imaging etc. To handle any face to face and telephone queries or complaints and escalate as and when necessary. This could include booking appointments for the out of hours service. Responsible for the management and booking of appointments on the Electronic Dental Records (EDR) and Patient Administration System (PAS) in accordance with Dental Services Standing Operational Procedures (SOPs); to include clinic changes/cancellations. Responsible for contacting patients who have not attended their appointments in order to ascertain the reason why and re-book a new appointment, if appropriate, within the agreed targeted timescales. This would also include the production and action of any associated correspondence. Responsible for carrying out any clinic changes/cancellations on the PAS system in accordance with Dental Services Standing Operating Procedures (SOPs). Booking and/or re-scheduling of both new and follow up appointments from the relevant waiting list and within the appropriate clinic rules and timescales in accordance with Dental Services Standing Operating Procedures (SOPs). This will include both making calls to patients/carers as well as receiving calls, confirming details in writing and recording on the PAS system. Supporting the Dental Services on national targets e.g. 18 week Referral to Treatment (RTT). Ensure patients are offered a choice of appointment in line with national guidance, wherever possible. Establishing if patients require interpreting services following SOPs as appropriate. Ensure that all patients outcomes are updated on the EDR at the end of each day. Ensure all sessions are cashed up at the end of the day. Liaise with transport and interpreting services when required and escalate any issues to the appropriate staff. Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinic utilisation, reasons for non-attendance, rescheduling clinics, as well as signposting patients as appropriate. Ensuring all referrals e-mail and letters are date-stamped and registered on PAS within 24 hours of receipt within Dental Services to ensure triage is arranged within the clinic guidance. Ensure all clinical and non clinical correspondence is date stamped and pass to the appropriate staff member. Responsible for collecting missing demographics details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation. Ensure that all clinics slots are fully utilised to avoid wasted capacity, where clinics are underutilised informing the Team Leader for appropriate action. Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules. Ensure all short-notice rescheduling of appointments are entered onto PAS and followed up with a telephone confirmation with the patient/carer. Ensure accurate data inputting of clinic activity onto PAS in line with Dental Services Standing Operating Procedures (SOPs) and Divisional/Trust targets. Liaise with clinicians regarding any queries with data quality to ensure accurate data is recorded i.e. procedure code forms and out coming of appointments. Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes. Provide general non clinical information to patients and staff while maintaining confidentiality. Participate in the rotational tasks across Specialty Management Groups which includes ensuring all telephone lines are appropriately covered by staff at all times. Monitor and validate local waiting lists and bring patients appointments forward when possible. Actively contribute to the development and delivery of local Standard Operating Procedures (SOPs). To be involved in, and to undertake, in accordance with Data Protection Act and Caldicott Principles, are adhered to at all times. Partaking in an annual appraisal and agreeing a personal development plan which will include: attending all mandatory training and participating in meetings as appropriate. To take part in any pilots/trials of technology/audits in relation to clinic activity collection. Create clinical records for all new patients. Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy. Assist the Team Leaders with updating and archiving clinical records and patient administration systems following notification of death. This will also involve technical updates in EDR and PAS. General administrative tasks as required, which would include; printing, copying and scanning - please note this is not an exhaustive list. Management of departmental e-mail account. Where identified, assist new employees or work experience placements with on the job training or shadowing for administration tasks related to the role. (Placements may be patients, volunteers, school leavers etc.). Post holder will follow the escalation policy (part of SOP) to ensure that any issues with clinic times, waits, data inputting are raised with the Team Leader/Specialty Manager at all times. Using own initiative to complete duties and escalate when unable to do so. Financial duties within the Community Speciality Management Group: Take payment (cash, card or cheque) from patients for their treatment and provide a receipt. Record details of transaction in the red cash book as per SOP. Check cash tin every morning before the clinic begins to ensure it balances and then to balance the cash tin at the end of each day keeping a record of this in the red cash book. Raise any discrepancies with the line manager as soon as possible. Being responsible for preparing payments for collection by G4S.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***



Are you a dynamic, enthusiastic individual who is passionate about delivering top class administration services? Are you looking for an exciting new challenge and want to take the next step in your career?

The role provides administrative support to our patients, both over the telephone within our contact centre and face to face in our outpatient areas. From booking appointments, issuing letters and answering patient queries to coordinating outpatient clinics and supporting our clinical colleagues, there’s never a dull moment!

The post holder will rotate within the building to ensure specific areas are covered and work closely with other staff to ensure all essential duties within the team are maintained. The post holder is required to develop knowledge of all services, manage patient queries, engage patient and clinicians and provide a proactive patient focused appointments service.



To work within one of five Specialty Management Groups providing a comprehensive, efficient and effective administrative service in order to meet the Trusts patient waiting time targets and enhance patient experience.

The Specialty Management Groups are often the first contact a patient will have with the Dental Services and may be regarded as the ‘shop window’. The post holder will be required to provide excellent customer service to all patients ensuring that they are polite and courteous at all times.

The post holder will carry out clerical and administrative duties to ensure the efficient operation of the dental service. The post holder will be responsible for the line management of their own workload and will be expected to develop and maintain up to date knowledge of all services within their Speciality Management Group which will enable them to deal with any service related queries.

To have a proactive approach and work flexibly within the dental team providing high quality dental care for a wide spectrum of patients including adults, children, and patients/clients with special needs and medically compromised patients.

This is a fast paced, multi-skilled and multi-tasked role therefore the post holder will be expected to be flexible and rotate with other team members thereby ensuring cover across other Specialty Management Groups as and when required.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry.

IMPORTANT
• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Main Duties
• First point of contact for all service users and visitors to the clinic reception greeting in a professional and friendly manner and notify the appropriate person of individual’s arrival.


• Responsible for the management of clinics and waiting lists within their Specialty Management Group.


• Prepare and update clinical records for all patients booked within Dental Services ensuring that appropriate records such as referral letters are attached/ scanned appropriately in accordance with Trust’s Policies and Procedures. Therefore ensuring that the records are available to clinicians prior to appointments. Prepare clinics in advance by printing day lists, pulling out the complete patient records e.g. radiographs, referral etc.


• Support clinic preparation by identifying and chasing any missing information such as histopathology, blood results, imaging etc.


• To handle any face to face and telephone queries or complaints and escalate as and when necessary. This could include booking appointments for the out of hours service.


• Responsible for the management and booking of appointments on the Electronic Dental Records (EDR) and Patient Administration System (PAS) in accordance with Dental Services Standing Operational Procedures (SOPs); to include clinic changes/cancellations.


• Responsible for contacting patients who have not attended their appointments in order to ascertain the reason why and re-book a new appointment, if appropriate, within the agreed targeted timescales. This would also include the production and action of any associated correspondence.


• Responsible for carrying out any clinic changes/cancellations on the PAS system in accordance with Dental Services Standing Operating Procedures (SOPs).


• Booking and/or re-scheduling of both new and follow up appointments from the relevant waiting list and within the appropriate clinic rules and timescales in accordance with Dental Services Standing Operating Procedures (SOPs). This will include both making calls to patients/carers as well as receiving calls, confirming details in writing and recording on the PAS system.


• Supporting the Dental Services on national targets e.g. 18 week Referral to Treatment (RTT).


• Ensure patients are offered a choice of appointment in line with national guidance, wherever possible. Establishing if patients require interpreting services following SOPs as appropriate.


• Ensure that all patients’ outcomes are updated on the EDR at the end of each day. Ensure all sessions are cashed up at the end of the day.


• Liaise with transport and interpreting services when required and escalate any issues to the appropriate staff.


• Liaising closely with and responding to the queries from all stakeholders both internally and externally relating to appointments and activity. This will include clinic utilisation, reasons for non-attendance, rescheduling clinics, as well as signposting patients as appropriate.


• Ensuring all referrals e-mail and letters are date-stamped and registered on PAS within 24 hours of receipt within Dental Services to ensure triage is arranged within the clinic guidance.


• Ensure all clinical and non clinical correspondence is date stamped and pass to the appropriate staff member.


• Responsible for collecting missing demographics details from referrals and contacting the referring practitioners or patients directly to ensure completion of the referral documentation.


• Ensure that all clinics slots are fully utilised to avoid wasted capacity, where clinics are underutilised informing the Team Leader for appropriate action.


• Ensure that patients who have either i) requested changes to their appointment or ii) have had their appointment changed by clinicians, are offered appropriate revised appointment dates over the telephone in accordance with 18-week rules.


• Ensure all short-notice rescheduling of appointments are entered onto PAS and followed up with a telephone confirmation with the patient/carer.


• Ensure accurate data inputting of clinic activity onto PAS in line with Dental Services Standing Operating Procedures (SOPs) and Divisional/Trust targets.


• Liaise with clinicians regarding any queries with data quality to ensure accurate data is recorded i.e. procedure code forms and out coming of appointments.


• Ensure all activity forms are filed appropriately and within a timely manner and are available for audit purposes.


• Provide general non clinical information to patients and staff while maintaining confidentiality.


• Participate in the rotational tasks across Specialty Management Groups which includes ensuring all telephone lines are appropriately covered by staff at all times.


• Monitor and validate local waiting lists and bring patients appointments forward when possible.


• Actively contribute to the development and delivery of local Standard Operating Procedures (SOPs).


• To be involved in, and to undertake, in accordance with Data Protection Act and Caldicott Principles, are adhered to at all times.


• Partaking in an annual appraisal and agreeing a personal development plan which will include: attending all mandatory training and participating in meetings as appropriate.


• To take part in any pilots/trials of technology/audits in relation to clinic activity collection.


• Create clinical records for all new patients.


• Maintaining up to date filing, ensure archiving of all patients correspondence in line with Trust record keeping policy.


• Assist the Team Leaders with updating and archiving clinical records and patient administration systems following notification of death. This will also involve technical updates in EDR and PAS.


• General administrative tasks as required, which would include; printing, copying and scanning - please note this is not an exhaustive list.


• Management of departmental e-mail account.


• Where identified, assist new employees or work experience placements with on the job training or shadowing for administration tasks related to the role. (Placements may be patients, volunteers, school leavers etc.).


• Post holder will follow the escalation policy (part of SOP) to ensure that any issues with clinic times, waits, data inputting are raised with the Team Leader/Specialty Manager at all times.


• Using own initiative to complete duties and escalate when unable to do so.



Financial duties within the Community Speciality Management Group:


• Take payment (cash, card or cheque) from patients for their treatment and provide a receipt. Record details of transaction in the red cash book as per SOP.


• Check cash tin every morning before the clinic begins to ensure it balances and then to balance the cash tin at the end of each day keeping a record of this in the red cash book.


• Raise any discrepancies with the line manager as soon as possible.


• Being responsible for preparing payments for collection by G4S.


This advert closes on Sunday 27 Oct 2024

Specialist Oncology Pharmacist

Hybrid - Epsom (Home based but some potential for on site meetings) | Fixed Term (3-6 Months) | 37.5 Weekly hours (Part time will be considered)

Salary: Competitive (depending on experience)

At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connecting health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

Are you a dedicated and forward-thinking pharmacist with expertise in haematology/oncology? We are seeking a high-calibre individual to join the Central Pharmacy Team and play a pivotal role in updating protocols and regimen builds within our SACT electronic prescribing system.

The system covers 11 hospitals across the Nuffield Health organisation and is accessed by a wide range of users including consultants, pharmacy teams, oncology nurses and admin teams. As an integral member of our central pharmacy team, you will work collaboratively to implement changes in medicines prescribing within the haematology/oncology specialty across Nuffield Health.

As a Specialist Oncology Pharmacist you'll:

• Lead and champion patient safety in own area of practice, seeking out potential issues and encouraging staff to call out and report safety concerns.

• Lead and promote governance activity, championing clinical effectiveness and ensuring full compliance with Nuffield Health's Quality governance framework and national standards, e.g. CQC/HIW/HIS Regulation, fundamentals of care, professional standards and evidence-based guidelines.

• Update and develop SACT prescribing protocols.

• Update SACT Regimen builds within the system.

• Work collaboratively with the Quality Lead for Oncology Pharmacy, clinicians and the oncology teams at site to ensure excellence in SACT prescribing practice.

• Be an integral member of the S-PAG (SACT Prescribing Advisory Group) within Nuffield Health

• Support the delivery of high-quality clinical care, ensuring that all patients, families, friends and representatives are treated with kindness, dignity, respect and compassion

To succeed as a Specialist Oncology Pharmacist we're looking for:

• A Registered Pharmacist with the General Pharmaceutical Council

• Evidence of stretching continued professional development.

• Significant post-registration experience as a Pharmacist in an Oncology acute setting

• Leadership/management experience

• Competency in clinical skills related to role

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Spring clean your career!

Make a fresh start in a company that cares, as a Cleaning Supervisor with Sodexo at Burgh Heath, Epsom, Surrey, KT18 5UX! Let your leaderships skills sparkle as part of our cleaning services team, in a role where the little details make a big difference. Build a career with big name businesses, in a team that values you for being you. Valued. Recognised. Rewarded. This particular site building comprises of 3 levels and you will supervise a team of 3 operatives.

What you’ll do:

• Supervise the cleaning team to ensure a spotless service
• Create a welcoming environment, for our clients, colleagues and team members
• Train new employees on cleaning techniques, safety protocols, and company policies
• Have an eye for detail across our corporate building's restrooms, kitchen areas, and office spaces
• Keep our teams safe, with control of safety, sanitation and training procedures
• Escalate any maintenance or repair needs as required
• Monitor cleaning supplies, ensuring the team has what they need to uphold your squeaky-clean standards

What you bring:

• Previous leadership experience is an asset, but a strong cleaning background and enthusiasm for progression is key
• Ability to lead by example and communicate clearly with the team
• A proactive attitude, willing to adapt to changing cleaning priorities and support the team as required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Easily accessible learning and development routes, offering opportunities to grow and succeed throughout your career with Sodexo
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater?

Drive business success - and your career.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Cleaning Supervisor

• Shift pattern: Monday to Friday
• Working hours: 12.00pm - 8.00pm
• 40 hours per week
• £13.50 per hour + Sodexo benefits
• Free parking onsite

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

SEN Coach (Full-Time, Term-Time) - Nescot College

Location: Nescot College, Ewell
Working Hours: Monday to Friday, 08:00 - 16:30 (37.5 hours per week)
Contract Type: Full-Time, Term-Time Only
Closing Date: 29th October 2024

We are seeking a full-time SEN Coach to support students with learning difficulties and/or disabilities while they are engaged in work experience or supported internship programmes.
- Provide tailored support to individuals or small groups within the workplace.
- Use initiative to help students develop essential employability skills.
- Visit host employers and coordinate workplace visits for internships.
- Monitor the wellbeing of students in the workplace, ensuring a positive experience.
- A motivated, organised, and inspirational individual who can effectively support students.
- Previous experience working with young people with Special Educational Needs and Disabilities (SEN/D).
- A "can-do" attitude with a strong belief in the ethos of the programme.
- Excellent interpersonal and communication skills, with a good understanding of business practices.
- A flexible, energetic approach to supporting students both in and outside of the workplace.

Some employers may be based locally, while others may require travel with the students to their work placements. You will be responsible for accompanying students to their workplace and back to Nescot.
- Discounted access to the on-site gym, sports hall, fitness classes, osteopathy services, and day nursery.
- Just a 5-minute walk from Ewell East Station.
- A variety of on-site catering facilities, including a Starbucks.
- A modern hair and beauty salon on-site offering employee discounts.
- Free online qualifications and professional development opportunities.
- Free on-site parking.

We are a college with an inclusive culture, and we welcome applications from all backgrounds. The college received a 'Good' rating from Ofsted in its most recent inspection in January 2023, with strong praise for student satisfaction, supportive staff relationships, and effective safeguarding arrangements.

This role is employed through a wholly owned subsidiary of Nescot College, and operates under different terms and conditions.

Interview Process: Interviews will be conducted as applications are received.

To Apply: Please submit your CV and cover letter by the closing date, 29th October 2024.

We look forward to hearing from you!