Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management preferred.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based - Island Singapore / Will arrange nearby your house
• 5 Days Monday to Friday
• Minimum Diploma in Early Childhood Care and Education
• Certified by ECDA at L1 or L2 category.
• Career Progression Opportunities.

Job Description

• Undertake the teaching of a class in accordance with the school’s agreed policies and guidelines.
• Identify specific learning objectives, differentiated tasks, special needs, extension and assessment for the children.
• Use a variety of appropriate teaching methods to ensure high quality of inquiry, play-based learning for the children.
• Create a stimulating and engaging learning environment that promotes self-directed learning.
• Responsible for all aspects of classroom management, which will include safety and hygiene of the children and resources of the centre.
• Work closely with other teaching staff in the class in carrying out the duties.
• Build and maintain close partnership with parents.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Location:Various Locations
Headquarters: Jalan Mata Ayer, Singapore
Working days and hours: 5 Days 9am - 6pm (Flexible)
Salary: $2,800- $3,200

Job Overview:
We are seeking a highly competent and passionate Executive Assistant to support our school operations and provide support to our centre leaders and key appointment holders.

Key Responsibilities:

• Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• Manage the calendars of centre leaders, scheduling appointments, and coordinating meetings.
• Assist in the preparation and coordination of events and parent-teacher meetings.
• Act as a liaison between the executive team and other staff members, ensuring clear and efficient communication.
• Support the human resources department by processing employee onboarding paperwork, maintaining personnel files, and tracking employee vacation days.
• Coordinate with vendors, clients, and other members of the company to ensure that projects are completed on time and within budget.
• Manage the logistics of the school's bus fleet, ensuring proper scheduling, maintenance, and safety protocols are followed.
• Handle sensitive information in a confidential and professional manner.
• Support the implementation and upkeep of administrative systems and procedures.
• Assist in managing finances and budgeting, including preparing invoices, tracking expenses,doing basic bookkeeping, and creating financial reports.
  
  Requirement:
• Minimum of 3 years’ experience as an executive assistant or in a related role.
• At least a Diploma Level qualification in any field
• Knowledge of early childhood education industry is a plus.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Product Development and Management Executive

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Food Science, Pharmaceutical Science or relevant.

• Preferably with some experience in product development/ management in the dietary supplement and health food industry.

• Product/ project management experience; planning & time management experience.

• Travelling is expected.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

L2 English Language Teacher / Chinese Language / Infant

• Working Location: Sembawang, Bishan, Ang Mo Kio
• Working Days: 5 Days
• Salary: $3200 - $4500

Resposibilities

• Prepare, plan and conduct age-appropriate lessons to engage, nurture and motivate children in accordance with the curriculum.

• Plan and deliver programs that facilitate active learning experiences both within and outside the classroom.

• Monitor progress of children and complete progress reports and prepare developmental portfolios for each child.

• Prepare age-appropriate teaching aids and use them in the implementation of the programs.

• Establish effective classroom management.

• Set up and maintain a safe, clean and conducive environment for learning.

• Establish collaborative partnerships with parents for the children’s development.

• Perform routine care and ensure the safety and hygiene of the children.

Requirements

• Be good at art, craft creations and singing/dancing.

• Experienced in learning activities design and centre environment decoration.

• Having a bachelor's degree or above in Early Childhood Education from a university recognized by Singapore Early Childhood Development Agency (ECDA).

• Be qualified in ACEY/L1/L2 Teacher Certification issued by ECDA.

Proficient with Microsoft Office software, electronic devices, multimedia producing software, and trending social media apps.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279