Total 4,394 Customer Service job vacancies in London, SW10 9NH

Exciting Opportunity: Used Car Sales Executive (BMW)
Location: Harold Wood, East London
Salary: £20,000 basic, with achievable OTE of £52,500

We are working with our esteemed client to recruit a passionate and results-driven Used Car Sales Executive to join the team at a renowned dealership in East London. This is a permanent position offering a competitive salary, an exceptional benefits package, and a clear path for career growth.

Why Join Our Client?

With over 140 UK dealerships representing 23 prestigious vehicle brands, they are dedicated to developing talent and building careers. They have recently scored an exceptional 89% in a colleague engagement survey and a 10/10 Peakon staff satisfaction score, reflecting the supportive and rewarding culture they have cultivated.

What They Offer:

Our client are committed to creating an environment where employees feel valued, supported, and inspired to achieve their full potential. Key benefits include:

• Enhanced Holiday Entitlement - 33 days, including bank holidays.
• Industry-Leading Family Support - Generous maternity, paternity, and adoption pay.
• Career Development Opportunities - Support for professional growth.
• Recognition for Long Service - Celebrate every 5 years.
• Employee Discounts - Including car schemes, servicing, and high-street brands.
• Health & Wellbeing Perks - Free onsite gym, cycle-to-work scheme, and discounted gym memberships.
• Community Engagement - One paid day per year for voluntary work.
• Welcome Bonus - £150 paid via Service Care Solutions, just for starting this role.

They pride themselves on fostering a culture of respect, inclusion, and diversity. Our client welcomes applications from individuals of all backgrounds and provide reasonable adjustments to support all candidates during the recruitment process.

About the Role:

As a Used Car Sales Executive, you will:

• Engage with customers to understand and support their vehicle needs.
• Have a background in Sales and passion for the delivery of world-class Customer Service.
• Guide clients through their car-buying journey, ensuring exceptional service at every step.
• Thrive in a Face-to-Face environment.
• Work flexible patterns, including weekends, to meet customer expectations.

Additional Perks:

• Access to subsidised Manufacturer Car Purchase schemes for you and your family.
• A company car, discounted MOTs and servicing.
• High-street retailer discounts and a colleague introduction reward scheme.

OTE - How to Attain:

Our client offer a clear Bonus Structure with bonuses applicable across Unit Sales, Add Ons inc. Finance/Insurance and Customer Satisfaction. Realistic OTE in your first year are in excess of £52.5k with Top Performers earning over £80k!

About You:

• Customer Focused with excellent Interpersonal Skills
• Previous experience in Sales
• Full UK Driving License

Ready to take the next step in your career?

Apply now and become part of a dynamic team where your contributions are celebrated, and your ambitions are supported!

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 63 vulnerable young people and 19 teen parents.

The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to

For the full job description, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Advert

Are you innovative and people focused? Are you experienced in driving change, employee engagement and people development? Are you
authentically values-driven? Do you share our belief in the power of good relationships, and the potential that is in all people
to live good lives and put their past behind them?

Pact , the Prison Advice and Care Trust, the national charity for people affected by imprisonment, is seeking a new Director of
People to join its Senior Leadership Team to ensure effective and efficient delivery of our people and learning and development
goals and our strategic business plan, and to help shape our workplace culture, as we continue to grow and develop.

Reporting to the CEO, this role is critical in ensuring that our c400 colleagues and 500+ volunteers have the values, skills, and
workplace culture, that will enable them to thrive, and deliver excellent services. In addition to acting as a strategic business
partner and trusted advisor to senior leaders, you will have the professional business administration and leadership skills to
help us build the right business processes, systems and structures, for maximum efficiency and cost effectiveness, so that our
managers and frontline workers can focus fully on delivery. You will help us modernise, to keep our core costs as low as
possible, so that even more of our resources can be spent to support people to cope with the impact of prison, and live good lives
after release. But you will be more than your technical and business skills. You will be a people person too, and a role model
and ambassador for Pact’s ethos and values.

You will take a strategic leadership role in developing the capabilities of our managers, developing and implementing our
business plan and people strategy, in alignment with the overall goals and values of the charity that have been developed over 125
years. You will lead initiatives that foster a sense of engagement and community and a ‘one team’ approach, for our dispersed
workforce of small teams that deliver services in c70 prisons and a range of other locations across England and Wales. You will
help build a culture of trust, collaboration and inclusion.

Key responsibilities include shaping our approach to talent management, and developing our recruitment and retention strategies,
including embedding EDI into all aspects of the management and development of people to ensure we are able to attract, engage and
retain a diverse and inclusive workforce. You will also share our passion and commitment to facilitating opportunities for people
with lived experience of the criminal justice system to shape our thinking and be part of our workforce.

It is essential you are MCIPD qualified (or have evidence of working at this level) with senior HR and workforce development
experience, including implementing your strong working knowledge of employment law and HR best practice and delivery of learning
and development. You will also have experience of managing change, systems and business process improvement. As an experienced
manager, you will have the skills to lead and inspire our People Team which includes the Training Manager, and Heads of HR and
Volunteering as direct reports.

If this sounds like you, and you are committed to Pact’s mission, vision and values, then we would love to hear from you.




We offer:

• Hybrid working with expectation that up to 50% of time may be home-based with the rest based in a Pact London site or
visiting other Pact sites in England and Wales.

• Permanent role

• This role is offered as full-time (37.5 hours per week) or may be offered part time (minimum of 30 hours)

• £80,000 per annum plus pension




Why Join Pact?

This role is more than a job; it’s a calling. You’ll be part of a growing organisation with ambitious goals and a compassionate
mission. Pact offers a supportive environment where you can make a tangible difference, helping us achieve five strategic goals
that include strengthening our impact, financial sustainability, workforce stability, and inclusivity.

If you’re ready to be a part of something greater and help us continue our important work, we’d love to hear from you. Join us in
writing the next chapter of Pact’s story and make a difference that lasts.




How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.

Closing date: 9th December 2024 at 5pm

First Interviews will take place on 8th and 9th January 2025 in person in London

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment). You might also be required to undertake a Disclosure and Barring Service enhanced
check, and a Counter-Terrorism Check (CTC). Please note the successful applicant will need to undertake a Disclosure and Barring
Security Check for this post. Please note that being bankrupt or having County Court Judgements may affect your ability to be
successfully vetted to work in a prison.The post holder will be expected to comply with any requirements of their
registration/professional body to maintain their registration and good standing including continuing professional development,
appraisal and revalidation where appropriate.

We are seeking an enthusiastic Learning Support Assistant to join our dedicated team. In this role, you will support our students with patience and sensitivity, contributing to our School’s mission.As a member of our friendly Learning Support Team, you will help students actively engage in both academic and social activities. We value and respect individual differences, viewing them as opportunities rather than obstacles to achievement.
The ideal candidate will be proactive, confident working with young people, and comfortable addressing a variety of educational needs.
We encourage prospective candidates to arrange a visit to our School. Please note, we reserve the right to conduct interviews as applications are received, prior to the advertised deadline.Please refer to the Job Profile and Terms Summary for further information.

LEARNING SUPPORT ASSISTANTKS3/4 (Special Educational Needs Department) Scale 4 (Point 4:7) 30.83 hours per week fixed term contract (term time only) Annual salary : £29,412 per annum (pro-rata) Actual Salary : £22,491 An exciting opportunity to join our dedicated Learning Support Department, the appointed candidate will be able to demonstrate a willingness to be flexible and adaptable as part of a busy and committed support team. The successful candidate will need to be skilled in working with young people with social, emotional and mental health difficulties that significantly affect learning. Our LSAs work closely with teachers to support young people with a range of learning needs to enhance their learning across the curriculum both on a 1:1 basis and in small groups and would be able to enthuse and motivate, bringing creativity and initiative to the role. Ability to support high level learning in English and/or Mathematics an advantage. In return we offer the opportunity to become part of a collaborative and forward-thinking team where you can develop your skills as a valued member of our staff. Experience preferred.
Camden School for Girls is a heavily oversubscribed 11-18, four form entry girls’ school. We provide a dynamic and nurturing learning environment for all of our students, have a strong sense of community and foster an environment where everyone feels valued. We have been identified five times by government ministers as one of the top 100 schools in the country. have a strong sense of community and we foster an environment where everyone feels valued. For an application form and job description (CVs not acceptable) please visit the vacancy section of our website or apply through E-Teach. Closing date: Friday 6th December 2024Interviews : w/c Monday 9th December 2024We reserve the right to interview any suitable candidates ahead of the closing date The school is committed to safeguarding and promoting the welfare of children and young people and anyone applying to work in our school is expected to share this commitment. Any appointment is subject to a satisfactory Enhanced with Barred List check through the Disclosure and Barring Service (DBS).

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: North London

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing
Salary: Competitive, based on experience

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners !

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Move on Support Worker

Location: London - Great location, numerous transport links

Assignment: 2-3 months (possible extension).

Rota: Monday to Sunday - Earlies 07:30-15:30, Lates - 14:30-10:30

Maximum 1-2 weekends a month

Pay: £15.83 + holiday pay = £17.74 per hour or £20.40 per hour via an umbrella company

We are looking for three Support Workers to join our client's Homeless Assessment hub in central London! In this role you will be supporting clients at the assessment hub, readying them for move on and helping clients to obtain longer term accommodation. The service supports clients who have been referred by the local authority and outreach teams. The aim is to assess clients, provide support for their needs and find accommodation for them within a 28-day period. This is not always possible due to the complex nature of move on, but the service plays a pivotal role in the lives of many homeless people.

This is a fantastic opportunity for people who are looking to further their social care career and gain more experience supporting homeless people.

The successful candidate will:

• Carrying out and updating needs and risks Assessments
• Accompanying clients to appointments
• Helping clients get ID if they do not have it already
• Assisting with benefits applications
• Ensuring all clients are receiving the benefits they are eligible for
• Help clients set up bank accounts
• Liaising with Outreach and Move on teams
• Liaise with external agencies such as GP, Drug and alcohol charity and mental health teams

To be successful in this role:

• Having sound knowledge on benefits, universal credit and right to work
• Possess great client interaction skills
• Working with other agencies,
• Need to be organised and be able to manage your own diary
• Must be IT literate, able to type up documents efficiently
• Possess housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
• Possess experience and knowledge of the Homeless Reduction Act

Things to be aware of:

• Dogs allowed in service.
• No smoking service but clients do smoke in rooms - bit of an ongoing battle!

If you are interested, please apply ASAP, this position is going to be a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Communication Support Worker

START DATE: ASAP

JOB TITLE / ROLE: Communication Support Worker

SECTOR: Education

LOCATION: Walthamstow

Do you have a BSL qualification to level 3 or above?

Do you have experience using sign language to interpret for others with hearing impairments?

Morgan Hunt are exclusively working with a college based in East London that are looking for experienced Communication Support Worker to join their exceptional team.

The college are looking for the Communication Support Workers to start ASAP, on a long term full time basis.

About the role:

• To sign for students with hearing impairments
• To overcome barriers to learning
• To create and maintain accurate records on learner's progress
• You will be working with students aged 16+

What the Communication Support Worker will need:

• BSL Qualification Level 3 minimum (or confident signing skills)
• Previous experience of supporting learners with Special Education Needs
• An Enhanced DBS check that is dated within the last 3 months, or is on the update service

If you are interested, please apply now and I will get in touch with you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Employment Support Worker

Location: Southwark, London
Assignment Length: until end of March 2025 (covering permanent recruitment)
Pay: £16.40 - £20.00 per hour
Hours: Monday - Friday, 09:00 - 17:00, 4 days a week

We are seeking a dedicated and compassionate Employment Support Worker to join a vital project in Southwark, London, supporting individuals with mental health needs to find and sustain meaningful employment.

About the Role:

This role is part of a project focused on empowering Southwark residents by addressing various barriers to employment. You will provide personalised support and guidance through regular coaching sessions, helping clients reach their full potential and secure job opportunities that align with their goals and mental health support needs.

Key Responsibilities:

• Manage a growing caseload of up to 20-25 clients (starting with 4-5 and building over time)
• Provide comprehensive employment support including CV writing, job search assistance, and application support
• Help clients identify and access relevant training courses, apprenticeships, volunteer positions, and internships
• Offer careers advice, interview coaching, and confidence-building exercises
• Build and maintain relationships with local employers to facilitate job placements
• Collaborate with local referral sources including the council, Talking Therapies, and self-referrals

Location:
This role is based in Southwark, with a focus on community outreach. You'll be primarily based on site with occasional meetings at the second office nearby (once or twice a month).

Please note: this is an in-person role with no remote working.

Ideal Candidate: We are looking for individuals with experience in:

• CV writing support
• Job search and application assistance
• Confidence-building for interviews
• Careers advice and guidance
• Mentoring and coaching
• Strong IT, administrative, and literacy skills are essential for this role. Additionally, experience working with individuals with low to medium mental health support needs will be highly beneficial.

If you are passionate about making a difference in people's lives and have the skills and experience to support those with mental health needs into employment, we want to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We’re hiring Support Workers in Croydon

If you don’t like the thought of being stuck behind a desk, working on repetitive tasks, then becoming a Support Worker would be an ideal position for someone looking to support people

The current opportunities available in Croydon require candidates whom have a full UK driving licence.

All you need is a willingness to learn, be flexible, have a can do attitude and a desire to support people and enable them to live the lives they choose.

Working in one of our Supported Living or Residential Care homes, You will use your skills and life experiences to help make an instant difference to the people we support, building relationships with the individuals and their families. enabling them to overcome fears and challenges, while developing and building their confidence and self-esteem.

PLEASE NOTE

- We are NOT offering any sponsorship licences therefore are unable to consider these candidates.

- We are NOT able to consider any students studying as these are permanent positions.

- We are NOT able to consider any candidates looking for BANK/Casual shifts at present

You will:

Have good communication skills

Have a positive and patient approach

Be resilient and respect people’s differences

Be able to build professional relationships

Work well as part of a team

Your skills:

Good communication

Positive and patient approach

Resilient and respect people’s differences

Able to Build professional relationships

Work well as part of a team

Your responsibilities:

To empower the people we support to live the lives they want to lead

To develop daily living skills.

Support the people we support to access their communities for socialisation, employment, training or friendships

To contribute to, develop and implement the individuals care plans.

To communicate effectively and professionally with people we support, their family members, and external professionals.

Maintain the health needs of the individuals we support.

Benefits:

Sleep-ins paid at £60 extra (only where services have sleep ins)

basic salary £12.52 - £13.08 p/h

Shopping discounts including Blue Light card, EE perks and Costco membership 

Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

We cover the cost of DBS checks 

Full training to gain the nationally recognised Care Certificate. 

On-going training and career development including professional qualifications 

Contributory Pension 

Rota's are planned 6 weeks in advance. 

Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

Access to wellbeing helplines. 

Health Cash Plan

L_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

We are seeking new permanent Support Workers to join us in West Wickham, BROMLEY. You would ideally be required to live in close proximity to these services.

In order to accept a permanent contract, you would need to have the right to work in the UK and be fully flexible with your hours to work a range of shifts. For these roles you are required to have previous proven care experience and a full UK driving licence.

This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applications from males can be considered.

Your skills and relevant work experience could be a great match for our support worker role. All you need is a willingness to learn, flexibility, a can-do attitude and a desire to help someone live a full life! The support you provide will be centred around each person’s values, preferences and needs which could include developing daily living skills, accessing a wider community, personal care and medication needs.

No day is ever the same, visit our  website  for more information.

PLEASE NOTE

- We are NOT offering any sponsorship licences therefore are unable to consider these candidates.

- We are NOT able to consider any students studying as these are permanent positions.

- We are NOT able to consider any candidates looking for BANK/Casual shifts at present

We’re looking for:

• Previous proven care experience
• Hold a full UK manual driving Licence (Essential)
• good communication skills
• Have a positive and patient approach
• Be resilient and respect people’s differences
• Be able to build professional relationships
• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead
• To develop daily living skills.
• Support the people we support to access their communities for socialisation, employment, training or friendships
• To contribute to, develop and implement the individuals care plans.
• To communicate effectively and professionally with people we support, their family members, and external professionals.
• Maintain the health needs of the individuals we support
• A full, manual driving licence is essential 

Benefits

• Basic salary £12.52 - £13.08 p/h 
• Full training to gain the nationally recognised Care Certificate. 
• On-going training and career development including professional qualifications 
• Contributory Pension 
• We cover the cost of DBS checks 
• Rota's are planned in advance
• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date.
• Shopping discounts including Blue Light card, EE perks and Costco membership 
• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 
• Access to wellbeing helplines. 
• Health Cash Plan

L_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Flexible working arrangements, ideally full time, and can consider flexible and compressed hours,up to 37 hours a week.

Remote working manageable, with use of Counsel to cover attended hearings.

About us:

We are a global leader in the food industry, dedicated to bringing health through food to as many people as possible. We offer a wide range of products that promote the well-being of consumers, including dairy, plant-based options, and specialised medical foods. As part of the customer care team, you will play an essential role in delivering exceptional service to our consumers, representing a well-loved brand known for quality and innovation.

Job Overview:

As a Customer Advisor, you will be the first point of contact for consumers, providing outstanding customer care and support across all communication channels. You will handle queries, product-related concerns, and consumer complaints, ensuring that all interactions are managed in a professional, empathetic, and friendly manner.

You'll be part of a multi-skilled team, collaborating closely with subject matter experts, quality, and knowledge specialists to deliver the best possible experience for our consumers.

The role requires a fluent Finnish speaker with strong English communication skills to effectively engage with both local and international teams.

Key Responsibilities:

• First Point of Contact: Provide excellent customer care by addressing consumer queries, complaints, and product-related concerns across multiple channels (phone, email, chat, etc.).
• Product Expertise: Offer knowledgeable advice on the full range of our products, including food products and foods for special medical purposes, ensuring consumers are fully informed on product use and benefits.
• Complaint Resolution: Manage consumer complaints with empathy, professionalism, and a focus on finding timely, personalised solutions to ensure customer satisfaction.
• Ownership of Customer Journeys: Take full ownership of each customer case, anticipating needs and ensuring that all queries are resolved in a thorough and efficient manner.
• Team Collaboration: Work closely with subject matter experts, quality specialists, and other team members to ensure that Danone's high standards of customer care are met.
• Adherence to Processes: Follow procedures and quality standards to ensure consistency in service delivery and to maintain the brand's reputation for excellence.
• CRM Management: Record and track all customer interactions in the CRM system (such as Salesforce), ensuring accuracy and effective case management.
• Shift Flexibility: Be flexible and available to work across different shifts to support consumer needs at various times of the day.
• Continuous Improvement: Contribute to team discussions and offer suggestions to improve customer service processes and practices.

Skills and Qualifications:

• Fluent Finnish Speaker: Must be fluent in Finnish, with strong written and verbal communication skills.
• English Proficiency: Excellent written and verbal communication skills in English to work effectively with internal teams and external resources.
• Customer Care Experience: Experience in customer service, preferably in the food industry, or a similar consumer-facing role.
• Empathy & Communication: Ability to communicate empathetically and effectively with a wide range of consumers, ensuring a positive customer experience.
• Interest in Food and Nutrition: Strong interest in food products and foods for special medical purposes, with a passion for helping consumers understand their options.
• IT & CRM Skills: Proficient in using Google Suite, Microsoft Office, and CRM tools (Salesforce experience a plus). Strong typing and computer skills are required.
• Flexible & Adaptable: Ability to work across shifts, adapt to changing workloads, and maintain a positive attitude in a dynamic environment.
• Team Player: Self-motivated, with a strong ability to collaborate effectively within a team.
• Positive & Fun: A positive, upbeat attitude with a focus on enjoying the work and contributing to a supportive, enjoyable work culture.

Why Join Us?

• Impactful Role: Your work will directly influence the experience of our consumers, contributing to the reputation of a globally trusted brand.
• Collaborative Environment: Be part of a dynamic, multi-skilled team that values empathy, collaboration, and mutual support.
• Opportunities for Growth: We offer a clear path for career progression and professional development within a global company. We value diversity, encourage flexibility, and ensure that work is not just about results - it's about having fun, too!

If you're a Finnish speaker with a passion for delivering excellent customer service and an interest in food products, we'd love to hear from you. Apply today and join a team that's dedicated to making a positive difference in the lives of our consumers.

What skills and experience we're looking for

We are looking to appoint a capable and confident Learning Support/ Teaching Assistant to work on a 1:1 basis with a student in Year 6 who has some additonal learning and support needs (SEND).

You must have:

• Good level of spoken English
• Experience in KS1 /KS2
• GCSE English and maths
• Some experience of supporting students with additional needs (SEND)
• Experienced teaching and managing phonics groups
• Be kind, friendly, professional and have high expectations for all children

What the school offers its staff

George Mitchell is an All-Through (3-16) multicultural school, with a Nursery. We are proud of our place at the heart of our local community. We were judged a ‘Good’ school by OFSTED and you will be joining us at an important point in our journey towards becoming an outstanding school.

Our school is a happy, creative community where we seek to help every child thrive. You will play an important part in providing opportunities for personal and academic growth, and contributing to raising the standards of our students.

The post is term time only, 32.5 hours a week (46.01 weeks). Attendance at INSET Days and CPD sessions is required (5 days equivalence).

Applications must be submitted by Friday 29th November 2024 by 9am. Interviews will be held the following week. Further information about the school can be found on our website – www.georgemitchellschool.co.uk. All completed applications should be email to helena.culliney@georgemitchellschool.co.uk. Please note we do not accept CV applications.

We warmly welcome an informal visit or a conversation prior to application.

For more information please refer to the application pack on our website or contact Helena Culliney, HR Officer and Advisor, on 020 8539 6198 or e-mailhelena.culliney@georgemitchellschool.co.uk

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Offer of a position is subject to receiving satisfactory references and an Enhanced DBS Clearance.

What skills and experience we're looking for

We are looking to appoint a capable and confident Learning Support/ Teaching Assistant to work in our EYFS settings.

You must have:

• Good level of spoken English
• Experience in EYFS/KS1
• GCSE English and maths
• Experienced teaching and managing phonics groups
• Be kind, friendly, professional and have high expectations for all children

What the school offers its staff

George Mitchell is an All-Through (3-16) multicultural school, with a Nursery. We are proud of our place at the heart of our local community. We were judged a ‘Good’ school by OFSTED and you will be joining us at an important point in our journey towards becoming an outstanding school.

Our school is a happy, creative community where we seek to help every child thrive. You will play an important part in providing opportunities for personal and academic growth, and contributing to raising the standards of our students.

The post is term time only, 32.5 hours a week (46.01 weeks). Attendance at INSET Days and CPD sessions is required (5 days equivalence).

Applications must be submitted by Friday 29th November 2024 by 9am. Interviews will be held the following week. Further information about the school can be found on our website – www.georgemitchellschool.co.uk. All completed applications should be email to helena.culliney@georgemitchellschool.co.uk. Please note we do not accept CV applications.

We warmly welcome an informal visit or a conversation prior to application.

For more information please refer to the application pack on our website or contact Helena Culliney, HR Officer and Advisor, on 020 8539 6198 or e-mailhelena.culliney@georgemitchellschool.co.uk

Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Offer of a position is subject to receiving satisfactory references and an Enhanced DBS Clearance.