Total 578 Customer Service job vacancies in Exeter, Devon, EX2 6HE

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

HOUSING SUPPORT WORKER - YOUTH HOMELESSNESS SUPPORT

Location: Plymouth

Salary: £25,064 plus an additional £7,200 for sleep-in shifts

Are you passionate about supporting young people and eager to contribute to ending youth homelessness? Join a leading youth homelessness organisation as a Housing Support Worker in Plymouth, where you will work with young individuals at risk of or experiencing homelessness.

Key Responsibilities:

• Provide high-quality support tailored to the needs of young people, helping them develop essential independent living skills, including financial management, health and well-being, and community integration.
• Act as a role model and mentor, promoting best practices and delegating tasks effectively within your team.
• Maintain a positive outlook and sense of humour while working non-judgmentally with vulnerable youth.
• Monitor and document the progress of the young people you support, ensuring their safety and maximising their outcomes.

Your Profile:

• A genuine passion for working with young people and helping them achieve their goals.
• Strong listening abilities coupled with excellent written and IT skills.
• Experience in coaching or training team members is advantageous.
• Understanding of the challenges faced by young people today.

What We Offer:

• Extensive training to enhance your skills.
• 5 weeks of annual leave for work-life balance.
• Pension plan and life assurance for your peace of mind.
• A friendly and welcoming team environment with regular supervision and reflective practice.
• A rewarding role where no two days are the same, providing you with invaluable experience in the social care sector.

If this sounds like the opportunity for you, don't hesitate! Call Louise at 07929 476065 or 0117 9486300 today. Join us in making a difference in the lives of young people facing homelessness.

#BRTJP

Service Advisor
Basic Salary - £27,000 to £29,000
OTE - £39,000
Location - Exeter

Benefits -
Car Benefit Scheme
Free MOT Test
Staff Discounts
Life Assurance
Cycle to Work Scheme

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49529

Complex Care Assistant

Tiverton

£13.11 - £19.67 per hour

Days and Nights

At the request of our client we are only able to accept female applicants for this role.

About Prestige Nursing & Care Taunton

Taunton branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the TA1 area, much of our work is in and around our local towns and villages within Taunton. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, such as complex care etc.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to complex care.

What we offer:

• Paid post-employment eLearning at £10.00 per hour
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Care friend App Referral Scheme - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

#INDHP24

Care Assistant - Days

Plymstock

Monday - Sunday Days- 11.00 - 18:00

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care, nutrition and hydration, all aspects of daily living and cognitive stimulation. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Care Assistant - Waking nights

Plymstock

Monday - Sunday Days- 20:30 - 08:30

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care and to keep him comfortable during the night, enabling him to have a restful night's sleep. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Devon and Somerset Fire and Rescue Service is looking for Safeguarding Manager to lead our Safeguarding team based at our Service Headquarters in Exeter. You will join us on a full time, permanent basis working 37 hours per week. In return, you will receive a competitive salary of £46731- £49764 per annum (subject to Job Evaluation).

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

The Safeguarding Manager post holder will be responsible for leading the Safeguarding Team across the Service, creating, implementing, improving and maintaining high standards and giving guidance to ensure the Service is statutorily and legally compliant.

With Line Management guidance you will work to deliver objectives, considering NFCC, HMICFRS and Fire Standards boards and the CRMP (Community Risk Management Plan).

You will need to act impartially and autonomously on behalf of the Executive Board and Executive Leadership Team when referring safeguarding concerns. This includes referrals related to staff welfare and conduct to statutory agencies including Social Care, the Local Authority Designated Officer, and the Police.

You will need to provide subject matter expertise to the Service for safeguarding and work with the Service to embed safeguarding practices, into their policies and processes.

Through the successful management of the safeguarding and advocate teams you will be creating and delivering improvement projects and Service management of high-risk individuals and intervention programmes.

Key responsibilities of the Safeguarding Manager role:

To provide subject matter expertise, support and advice to the leadership and wider organisation, in relation to safeguarding, including adults, children and vulnerable people.
To manage the performance of direct reports including allocating, instructing, directing and organising work, monitoring the quality and output of work, arranging training and development, carrying out appraisals (PPDs) and other performance, dealing with sickness, leave and other absence.
Our values
Our Values:

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy and Procedure.

Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and/or reprimands.

Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.

As a Service and as individuals:

We are proud to help
We are honest
We are respectful
We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme

As a Service Designer you will be responsible for: Contributing to the development of design concepts, collaborating with product management to define a direction for services, and share it in a way others can understand Looking at the whole journey a user takes when using a service and making sure every part of that journey is designed to work smoothly Collaborating with user researchers to ensure the needs of users, and organisational objectives are met Using research evidence, design knowledge and negotiation with stakeholders to improve health outcomes for the public and healthcare professionals Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centred design, and how these help to meet the organisational goals Ensuring our products and services are inclusive, accessible, and equitable You will be working as a key member of a multidisciplinary team in your portfolio, as well as becoming part of an active and supportive design community of practice, collaborating across the organisation, to ensure new and existing services are user-centred, provide outstanding experiences and work for the whole population. You will have the opportunity to analyse and rethink the delivery of health and care services and improve delivery at national scale.

Do you believe in improving lives through data and technology? Do you enjoy uncovering user needs to understand complex problems, and designing services which will helpliterally millionsof people look after their health?


We have exciting opportunities for experienced service design professionals to join us and work across several portfolios including Digital Primary Care and Platforms. See the assignment brief for descriptions of what these areas do.


Service Designers are a key part of our user-centreddesign (UCD) family of roles, alongside interaction designers, user researchers and content designers.


The work we do has a direct impact on millions of patients’ lives, helping them access the essential services they need andsupportsthem to getappropriate careas quickly as possible.


We also have a direct impact on health professionals across the NHS by providing them with essential tools and services to reduce the burden and enabling them to spend more time treating people.


Our products and services are used by all communities across England, covering diverse and contrasting needs based on age, cultural and socio-economic background, ability, gender, and sexuality. It is important to us that werepresentall communities in our working teams, therefore wegreatly encouragepeople with experience ofdifferent backgroundsto apply.


Some of the key skills and experienceyou’llbring:

• Demonstrable knowledgeof service design andusercentreddesign practices for both public facing and internal services and applications

• Experience in a range of service design methods and sub-disciplines, for example, but not limited to user journey mapping, service blueprinting, service mapping, workshop facilitation, etc.

• Experience of ensuring products and services adhere to, and are designed according to, the relevant user-centreddesign and accessibility standards, e.g.GOV.UK or NHS Service Standard, Public Sector Bodies Accessibility Regulations 2018, Equality Act 2010, WCAG 2.1 AA etc.

• Experience in working effectively with cross-disciplinary teams and ensuring that the process for making design decisions is based on evidenced user research and understanding of user journeys

• Proven experience with prototyping and iterative design

• Evidence of continuous professional development


The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

As aServiceDesigner you willbe responsible for:

• Contributing to the development of design concepts, collaborating with product management to define a direction for services, and share it in a way others can understand

• Looking at the whole journey a user takes when using a service and making sure every part of that journey is designed to work smoothly

• Collaborating with user researchers to ensure the needs of users, andorganisationalobjectivesare met

• Using research evidence, design knowledge and negotiation with stakeholders to improve health outcomes for the publicandhealthcareprofessionals

• Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centreddesign, and how these help to meet theorganisationalgoals

• Ensuring our products and services are inclusive, accessible, andequitable

You will be working as a key member of a multidisciplinary team in your portfolio, as well as becoming part of an active and supportive design community of practice, collaborating across theorganisation, to ensure new and existing services are user-centred, provide outstanding experiences and work for thewholepopulation. You will have the opportunity toanalyseand rethink the delivery of health and care services and improvedelivery atnational scale.



This advert closes on Wednesday 4 Dec 2024

Devon Wildlife Trust

Are you passionate about nature and managing countryside sites in the heart of Exeter? Are you excited about engaging people to become actively involved in managing Exeter City’s Valley Parks?
We are looking for a motivated and skilled person who can manage the complex challenges of nine nature reserves, ensuring sites are managed to the highest standard for both people and wildlife.
You will lead on developing local community groups/support for all the key sites, developing a sense of ownership and pride in the Valley Parks. You will also assist in developing a long-term vision for the Valley Parks; there is a great opportunity to take stock and re-envisage current management for key sites.
The successful candidate will need broad ranging experience in habitat management and restoration, access provision and a detailed approach to ensuring public safety across all sites.
The role is based at Cricklepit Mill but will also require working closely with reserve staff based at Woodah Farm.
This is full-time, permanent post based at Cricklepit Mill.
Interviews are being held on Tuesday 17 December.
We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. We are an inclusive organisation that is seeking to involve more diverse audiences in our work.

What skills and experience we're looking for

We are looking for a proactive and highly efficient Recruitment Coordinator and Business Support professional to join our team.

In this role, you will play a pivotal part in delivering an exceptional and cost-effective HR advisory and support service. Your responsibilities will include managing the recruitment process by arranging interviews, facilitating seamless onboarding for new staff, processing contract changes and leavers, and providing comprehensive HR administrative support. This role is integral to ensuring the smooth operation of our HR functions while contributing to a positive and productive workplace environment.

Be part of a community-driven team where you can make a meaningful impact! Join us to work alongside highly motivated colleagues, enthusiastic students, supportive parents, and a knowledgeable Governing Board, all dedicated to fostering growth and positive change.

We are currently going through an exciting period of change as we are currently in consultation to join the Ted Wragg Trust. Joining the Trust will allow us to share best practice with other Trust schools, improve staff development opportunities and most importantly, improve the outcomes for our children. If you are successful in this post, you should be aware that your employment will automatically transfer to the Ted Wragg Trust via a TUPE process and further details on this will be shared throughout the recruitment process or as requested.

What the school offers its staff

• Clear Meetings and CPD calendar published at the start of the year - meetings are never added without considered notice.
• Centralised resources and planning - To help with the workload and wellbeing of staff.
• Staff Voice - Through surveys and feedback forms.
• On site parking - Free of charge on both of our sites.
• Gym - Free of charge for all staff wishing to use our on-site gym, containing state-of-the-art equipment. Staff are offered hours to use the gym when students are unable to access.
• Childcare - We offer an on-site nursery for children aged 3 months to 4 years (more details can be found on the Nursery Page of our Website,Happy Days.
• Child unwell days - To support families, we offer child unwell days.
• Discounts - Staff can access discounts for local business, they can also apply for a Totum Card and Blue Light Card
• Employee Assist Programme - The College purchases an Employee Assistance Programme (EAP), run by an organisation specialising in providing support to the education sector, which provides staff with: access to a 24-hour confidential helpline, counselling for you and your family,financial and legal advice, support for managers.
• Flu Jab Contribution - We contribute towards the cost for all staff not eligible to receive the Flu Jab.
• Bike to Work Scheme - The College offers a cycle to work scheme that is open to all contracted staff. For more information, see Bike to Work.
• Excellent Pension Schemes - For both Teaching and Support Staff.
• Long Service Days - For support staff at 10, 15 and 20 years of service.

Commitment to safeguarding

Exmouth Community College is committed to providing the best possible care and education to our pupils and safeguarding and promoting the welfare of children and young people, and expect all staff to share this commitment. As part of our commitment, we need to ensure that all potential employees satisfy our employment checks. Please note that where appropriate, shortlisted and/or potentially suitable applicants will be required to undertake further checks. A satisfactory Enhanced DBS Disclosure (with Barred List check) will be required before the successful candidate can commence employment at Exmouth Community College.

What skills and experience we're looking for

We are seeking a dedicated individual to join our inclusion pastoral team. In this role, you will play a key role in overseeing and coordinating support for students who may be facing challenges in school. Your responsibilities will include collaborating with families to facilitate their successful re-engagement, promoting excellence in learning and teaching, support with managing behaviour, optimizing resource avaialble, and ensuring exceptional progress, particularly for students with SEMH needs.

What the school offers its staff

St Luke’s is a school that has the very highest expectations of, and for, our students. We enable each and every one of them to become ‘good stewards’ of their own lives and of the world around them by taking personal responsibility for themselves, their learning and their environment.

Commitment to safeguarding

The Ted Wragg Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and operate in accordance with the Safeguarding and Child Protection Policy. All applicants will be subject to a full Disclosure and Barring Service check before an appointment is confirmed. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our Healthcare Support Workers (HCSWs) form an essential and well-respected part of our Healthcare teams across a number of dynamic settings; out in the Community, in our acute Hospitals or within our Theatres teams to name just a few. No previous experience or qualifications are required, just a desire to deliver excellent patient care with the support and guidance of your colleagues. You will quickly become a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Once youve completed your training, and gained the necessary experience you will progress along the salary scale. If you have previous, related experience and can demonstrate the ability to meet the competencies of the role then you will join further up the salary scale and we will continue to invest in your development as you progress your career with us. We are offering minimum contracted hours of 23 hours per week, up to 37.5 hours per week. If you cannot work 23 hours or more per week and/or are not fully flexible with the days/shifts that you are able to work, unfortunately, we will not be able to consider your application at this time. If you are interested in working ad-hoc hours or have restrictions on the days/shifts that you are able to work, please apply directly to NHS Professionals (NHSP): https://www.nhsprofessionals.nhs.uk/joining-nhsp Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for. Join us at our next recruitment open day and talk to the teams about the opportunities available to you, find out more about the role, the shift patterns and the teams you could be working with. If you like what you hear, you are welcome to apply to our next Healthcare Support Worker interview day. Working patterns - We care for our patients around the clock so we will need you to work a range of shift patterns. These range from short shifts, day shifts between 7:30 and 20:00 and 12.5 hour day and night shifts with an hour break in the ward areas. Please do check this at your interview. Interview date: Saturday 7th December 2024 between 9:00 and 12:30 at the RILD Building, Royal Devon and Exeter Hospital, Barrack Road, Wonford, Exeter, EX2 5DW. (What Three Words location: ///honest.chops.civic) Working locations: We are recruiting across our services covering the Royal Devon and Exeter Hospital, our Community Hospitals, and in our community locations in East and West Devon. This vacancy is advertised for our Eastern Services, based in Exeter, East Devon and Mid Devon. If you are looking to work in our Northern Services (North Devon), please apply to our advert here:https://careers.royaldevon.nhs.uk/members/modules/job/detail.php?record=8855 More information please click on the attached documents to read more information about the role. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We have an exciting opportunity for someone looking to work within the Surgical Division as a Peripatetic Receptionist post arising in our Surgical Receptionist team. We have a fixed-term contract for 1 year and the post is for 37.5 hours per week. The department is staffed Monday to Friday between 0830 -1700. The post-holder will work alongside other Peripatetic Receptionists on our various Surgical Reception areas including Heavitree and Budlake sites and they would be expected to provide cross-cover between the team and to provide cover absence. This is a fun dynamic team to work in. Your role is to ensure all patients and visitors are provided with above-and-beyond service. The post holder's approach to patients will always be with care and compassion, ensuring courtesy and respect at all times. An outgoing personality, approachability and a professional demeanour is essential as you will be the initial point of contact for our patients and visitors as well as assisting consultants and other hospital staff. You will assist in providing a reception service, including responding to telephone enquiries, greeting and directing patients and visitors around the department. You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, proactive, reliable and an excellent team member with good customer service skills and/or experience. Knowledge of working in a hospital environment and being proactive and organised is desirable. You will be working with a wide range of people and communicating with people across the Trust. Applicants will be encouraged to undergo any courses relating to the role to advance them. Here at the Royal Devon University Hospital, our aim is to enrich patient care by promoting clinically excellent outcomes. Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion Inclusion Integrity Empowerment Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion, Inclusion, Integrity and Empowerment. ***Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.*** Working Pattern: Monday to Friday 08.30 to 17.00 Interview Date: Friday 6th December For further information please contact: Sally-Anne Long, Admin Line Manager on 01392 402646 or 07464 521541 or email at sallylong1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

This Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels.

The Receptionist Administrator role focuses on call handling and front-of-house work, but also includes file administration, data entry, and database management.

We are very interested to hear from anyone with previous reception / front of house experience in any industry (Hotel / Office / Accountancy / Legal / GP Surgery etc.) The ability to work under pressure is important as they are a very busy practice.

What you’ll be doing as their Receptionist Administrator

- Undertaking receptionist tasks including managing front of house and ensuring the reception area is organised and presented in a professional manner
- Meeting clients who present themselves at reception and dealing with their enquiries as necessary
- Receiving and making telephone calls to clients and third party contacts including keeping them up to date with matter/transaction progress
- Scheduling appointments for Fee Earners
- Maintaining Fee Earner diaries
- Liaising with all members of staff in relation to client matters
- Opening electronic files and inputting client details
- Managing incoming and outgoing correspondence
- Ensuring electronic and manual client matter files are up to date
- Preparing files for storage and retrieving client documents

Could you be part of this friendly, award-winning team?

As their Receptionist Administrator you will need:

- At least 1 years’ experience in a similar receptionist / front of house role
- To be proficient in a variety of computer software applications including Microsoft
- Strong communication skills with a high standard of professionalism and courtesy
- A clear confident telephone manner
- To be organised with a logical approach
- Strong multi-tasking and time-management skills

Salary & Benefits

- Salary c£23,000 per year, negotiable
- 24 days of annual leave plus bank holiday
- Company Pension Scheme
- Private Health Insurance

Hours

As their Receptionist Administrator you will work 36 hours per week; 9am to 5.15pm Monday to Thursday, and 9am to 5pm Friday.

Why this Receptionist Administrator role is well worth your consideration

- They have a positive work environment and promote a sense of belonging
- Long standing reputation for client care and a respected name in the profession
- Supportive leadership and management

The Company

Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses. Their team of Lawyers and support staff are experts in their field and carry the values of the firm with them to give a friendly, informal and professional service. They have an excellent track record with many of their clients having been loyal to the Firm for many years, giving them a long standing reputation for client care and respected name in the profession.