Total 329 Director/C-Level Quality Assurance / Control job vacancies

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This role is a part of our Quality Team. 

What you will be doing

• Independent process audit & compliance verification
• Leading issue mitigation for operational breaks, identify root cause, make recommendations for future prevention
• Provide governance to ensure remediation and improvements.
• Facilitate project teams in closure of verification gaps
• Ensure readiness of internal and external clients for any Audits & Compliance review with metrics
• Generate and report QCA related metrics and share the status review with senior Leaders in management
• Oversees key projects, processes and performance reports, data and analysis
• Ensure that the best use of resources to meet goals is established and maintained
• Other related duties assigned as needed

What you bring:

• Expertise in Transactional Quality (Front/Back office), Analytical Skills and Stakeholder Management
• Experience in wealth & retirement
• Should have exposure of Quality Tools / Quality insights
• Quality transformation projects using speech analytics
• Exposure to various call recording and monitoring software- NICE, Verint, etc..
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Should be good at problem solving and debugging with good analytical skills
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Excellent stakeholder management, conflict management skills and ability to influence as a thought leader in QA space

Added bonus if you have:

• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

 What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community
• Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Included but are not limited to:

• Implementing an effective and ongoing performance improvement program to monitor, evaluate and improve the quality, safety and appropriateness of care delivered to patients.
• Aligns Quality, Safety and Value with leadership roles, strategic planning and organizational culture.
• Aggregates data and participates in budget process to plan for current, emerging and future resource requirements (human, financial materiel and/or informational) based on Veteran care systems that produce high quality outcomes.
• Provides leadership in addressing ethical issues that impact the patient and staff in, or beyond, the organization and the local health care community

• This is not a Bargaining Unit Position
• This position is in the Excepted Service
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by a special rate.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

ABOUT THE POSITION

The Director is fully responsible for the overall management, design, development, evaluation, and coordinating of activities for the Center. Implements a full range of duties including all matters concerning personnel recruitment, selection, and performance assessment; development and control of the Center's budget and approval of activities requiring the Center's resources. The incumbent will have oversight and authority of the Block Grant Program for data collection, evaluations, and the National Data Base(s).

Provides leadership in the development of a national substance abuse and mental health epidemiological studies program, including surveys, studies, methodological developments and systems which may involve over 3600 clinics, 1000 programs, 56 State and Territorial mental health and/or substance abuse programs, and numerous federal agencies.

Exercises oversight responsibility for epidemiological studies and service system data collection activities performed by the components of SAMHSA and provides expertise relative to epidemiological field investigations, research methods, statistical analysis and systems design. Assists the components through creative program management and development, in maximizing existing data analysis and collection programs to meet the new and changing needs of the field.

ABOUT THE POSITION

Supports the Director in oversight of all administration functions, including human resource planning and management, financial management and analysis, performance monitoring and reporting systems management, action item tracking, data request coordination, space planning, and any other related activities to assure the fulfillment of the overall administrative standards and process for the office.

Supports the Director in planning and implementing policies and initiatives related to behavioral health statistics, program evaluation and/or epidemiology.

Executive managerial and diplomacy skills are required to perform a variety of high-level policy coordinative, consultative, advisory, and management services. Provide executive leadership in the establishment of short and long-range goals, objectives, and plans for substance use disorders and ensures consistency with goals and objectives established by HHS, the Office of National Drug Control Policy (ONDCP), other federal agencies and the health community.

Provides advice to the Center Director in coordinating and establishing policies, procedures, and standards for cross agency program initiatives i.e., data analytical designs and strategies, evidence based program evaluation and health information technology.

As an IT Specialist (Policy/Planning) (Division Director Capital Planning and Investment Control), you will:

• Have the primary leading role in the management of the Capital Planning and investment Control (CPIC) program, guiding and overseeing the selection, control, and evaluation of IT investments through the Agency's CPIC process.
• Act as the expert IT administrative subject matter expert and demonstrates proficiency in the areas of program establishment and implementation.
• Serve as the OCIO spokesperson regarding IT administrative issues to external interest groups, media, contracting officials, vendor, and high-level technical staff.
• Produce decision-oriented work products that are often findings and recommendations that may be of major significance to senior management.

• You will effectively manage and prioritize the day-to-day activities of the entire directorate by establishing the daily “operations cycle” or “battle rhythm” to ensure staff efficiency, task accomplishment, effectiveness, and cohesion.
• You will be responsible for coordinating and/or resolving interdivisional matters to ensure synchronization across divisions.
• You will ensure planning and organizing efforts comply with law, regulation, and DoD policy and guidance in coordination with legal.
• You will supervise the Security and Administrative managers and are responsible for oversight of these critical programs.

Coatesville VA Medical Center is a 42-building campus-style facility which sits on 128 acres and celebrated its 90th anniversary in November 2020. There are 301 inpatient and residential operating beds, and the medical center serves as a VA specialty referral facility for inpatient and residential mental health programs. In terms of inpatient beds, there are medical, psychiatry, and community living center (24-hour nursing care). Additional information can be found on our internet site VA Coatesville Health Care | Veterans Affairs.

• The Director of Quality Improvement is responsible for coordination and leadership in all performance and quality activities (Performance Measurement/Improvement, External Reviews/Accreditation, Risk Management/Peer Review Coordination, Infection Prevention, Patient Safety, Controlled Substance Program).
• This position is dedicated to the pursuit of higher facility-wide performance in each domain of value (quality, satisfaction, efficiency) through application of expertise, influence, management, and leadership.
• Ensures the facility overall performance and quality programs are coherent and consistent with the network and system wide goals and strategic objectives.
• Aligns and integrates a quality performance management system with leadership roles, strategic planning, and organizational culture. Establishes and maintains a quality measurement system which assesses clinical processes and outcomes, and identifies critical incidents, and the risk thereof, and sentinel events for actions.
• Creates a culture and environment that utilizes evidence-based practice as the pathway to improved outcomes and engages leaders and staff in the application of Just Culture principles.
• Supports and actively participates in initiatives such as Systems Redesign/Lean, Patient Centered Care, ICARE, and Cultural Transformation.
• Supports and participates in the engagement and change management of becoming a High Reliability Organization.

This Announcement is being used to fill a Temporary Detail not to exceed 180 days. Service has option to fill the Position through the Detail on a full time permanent basis to highest qualified candidate.

Chief Nurse IV Quality and Patient Safety:

• Functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability.
• The Chief of Quality and Patient Safety, establish and maintain effective relationships with all levels of Veterans Integrated Services Network.
• Be effective communicator to all medical center personnel and relate effectively with all customers, families, and the community as well
• Demonstrate professional leadership relationship building with key members of the staff to carry out the functions and activities expected of them.
• Energetic and customer focused contributing ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of quality management organization wide.
• Assist in policy-making activities as related to all facets of customer service.
• provide senior leadership and oversight for daily clinical and administrative operations within Quality Management (QM) Program.

Are you proactive and efficient and take pride in driving best practice? If so, join Spring Wood Lodge as a Compliance Co-Ordinator / PA to Hospital Director, working continuously improving the Compliance of Spring Wood Lodge in line with CQC Regulations, NHSE Expectations and other external regulatory bodies.

What you will be doing

As a Compliance Lead and Personal Assistant, you will coordinate reports for submission to various external and internal bodies, this will see you have oversight on monthly Quality Account Narratives and audit timetables and leads.

Working 37.5 hours a week, you will be providing administrative support across a range of areas including development and review of task and actions required by the hospital and external bodies, having oversight of the Site Improvement plan including adding and tracking actions, proactively liaising with staff to ensure that tasks and actions are completed.

You will also work collaboratively with the Regional Quality Improvement Leads ensuring that audits are carried out as required.

You will line manage the full administration team which consists of HR, Finance, MHAA, Medical secretaries, ward clerk and reception.

As part of this role you will also provide PA support to the Hospital Director, including diary management and other various administrative tasks.

There are also career development opportunities, with a huge range of courses that will help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals.

As a Compliance Lead and PA you will be:

• Reviewing contractual requirements and where necessary populate information required for KPI and CQUIN reporting utilising the Contracts Team to fully achieve the contractual requirements.
• Working autonomously to follow up actions, complete projects, ensuring compliance with all statutory requests and regulatory bodies.
• Overseeing the quality dashboards for the hospital, ensuring that the dashboards are up to date and assessments are reviewed and updated as appropriate.

To be successful in this role, you will need:

• Administrative and secretarial skills
• The ability to work with complex databases and electronic patient records.
• 4 GCSE at Grade C or above (including English and Mathematics) or equivalent.
• An understanding of medical terminology
• Knowledge of Quality Audits relevant to Independent Healthcare
• Previous line management experience is desirable.

Where you will be working:

Location: 1 Towngate Close, Guiseley, Leeds, LS20 9PQ

You will be working at Spring Wood Lodge, a service that supports women over the age of 18 who have complex emotional and mental health problems associated with significant risk behaviours. Typically they have a diagnosis of personality disorder or a severe mental illness.

They may not have had their needs met in a general psychiatric service including acute inpatient units, community mental health teams or community personality disorder service. Working as part of a team, you will focus on active rehabilitation with a view to achieving sustainable discharge.

What you will get:

• Annual salary of £28,411
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.