Admissions Management
Manage Inquiries: Respond to prospective student inquiries across multiple channels,
including email, LinkedIn, Wix, and social media, providing timely and accurate information.
● Application Processing: Oversee the initial stages of the application process, including
monitoring form submissions, reviewing applicant details, and maintaining accurate records
in an Excel spreadsheet.
● Re-applicant Coordination: Collaborate with the interview panel to evaluate re-applicants,
facilitating next steps such as retesting, scheduling additional interviews, or processing
rejections.
● Job Postings: Regularly update and refresh job postings on MyCareersFuture and
university career portals to attract qualified candidates.
● Admission Assessments: Administer and monitor online challenges and aptitude tests,
assisting candidates with technical issues and ensuring smooth completion.
● Interview Scheduling: Coordinate interview logistics, arranging schedules between
candidates and interviewers, and ensuring candidates have a positive experience upon
arrival.
● Data Management: Maintain accurate and up-to-date applicant data and interview notes
for tracking and reporting purposes.
● Contract Management: Track trainee contract signing status, following up as needed to
ensure timely completion of agreements.
Program Management
Training Needs Analysis: Assist the Programme Manager in assessing training needs,
identifying gaps in existing programs, and implementing improvements to enhance the
overall training experience.
● Cohort Planning: Monitor applicant pipeline numbers to assist with planning for upcoming
cohorts and resource allocation.
● Candidate Onboarding: Support the onboarding of new trainees, ensuring they are
enrolled in the appropriate assessments and training modules.
● Program Support: Provide administrative and logistical support to the Programme
Manager for the effective execution of both the ASTP and other training programs,
including organising workshops and events.
● Ad Hoc Duties: Assist in various tasks related to program delivery, trainee support, and
overall program management as required.
Bachelor’s degree in a relevant field (e.g., Education, Business Administration, Human Resources) or equivalent experience.
- Less than 3 years of experience in recruitment, admissions, program coordination, or a related administrative role.
- Familiarity with recruitment processes and candidate management is a plus.
- Excellent communication skills, both written and verbal.
- Strong organizational skills with attention to detail.
- Proficiency in Microsoft Excel and experience with data management tools.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A proactive and positive attitude.
- Strong problem-solving skills and the ability to work collaboratively within a team.
- A commitment to providing excellent customer service to prospective students and stakeholders.
- Basic understanding of online assessment tools and scheduling software.
- Experience with CRM systems or applicant tracking systems is a plus.