Medical Records Technician (ROI)
4 hours ago
Duties include but are not limited to: Evaluates the adequacy of each.....
Duties include but are not limited to:
- Evaluates the adequacy of each completed authorization form. Screens each request for information to determine urgency and assure that most urgent requests are completed first using established priority systems.
- Greets veterans/visitors and assist them in determining the exact nature of the request and whether the information requested can be released.
- Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act (FOIA) and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of or referral for drug and/or alcohol abuse, Sickle Cell Anemia, and infection with Human Immunodeficiency Virus (HIV).
- Processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
- Evaluate the validity of each request. Determine which information is to be released in compliance with existing laws (Privacy Act of 1974, FOIA, and Health Insurance Portability and Accountability Act). Ensure that proper authorization exists before release is made. Process the request to the requesting agency or individual. Input all requests into the ROI computer package for logging and tracking of these requests.
- Receives and directs callers and visitors. Receive and/or give out forms and assist visitors and/or callers with the completion of forms or documents. Respond to questions from patients concerning services.
- Provides advisory and technical assistance to patients, administrative staff, and professional staff regarding release of information.
- Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- Locates materials that would verify information given. Review paper and computerized health records (i.e., scanned notes, reports, special tests, etc.) to identify material to be photocopied/printed/written to electronic media and released.
- Composes responses to routine requests for release of patient information.
- Selects and compiles information from health records and prepare correspondence, typically using standard form or standard formats for letters. Ensures the information released is limited to what is specifically authorized and to the person or agency designated to receive it.
- Composes detailed explanations in response to correspondence received, arranging information into logical sequence and appropriate format and choosing appropriate words and expressions to convey the desired tone. Determine extent and tone of replies independently.
- Resolves conflicting or inconsistent information found on initial requests. This involves dealing with patients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, cases or events, or finding alternative sources of information.
- Completes and processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
Work Schedule: Monday - Friday, 8:00am - 4:30pm EST
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Starting at $50,326 Per Year (GS 6)
Official account of Jobstore.