Total 480 business management project planning job vacancies in F&B / Tourism / Hospitality category in Singapore

The incumbent will be essential in designing the institution's infrastructure to address various crisis scenarios, such as civil emergencies, disease outbreaks, and mass casualty incidents, as well as managing the institution's Business Continuity Plan (BCP). Additionally, the role involves developing strategies, policies, and training programs to enhance emergency preparedness across all departments within the hospital. The successful candidate will receive training and mentorship in crisis planning.

Benefits:

• Basic up to $6500
• Full-Time Benefits Entitlement (AWS + Variable Bonuses + Yearly Salary Increment)
• Stable Career Progression / Wide Career Exposure

Working hours and location:

• One-North
• Monday - Friday, Office Hours

Responsibilities:

• Implement and maintain a centralized global information repository for emergency response infrastructure, operational manuals, and response plans.
• Plan, review, and coordinate emergency response and crisis management activities to ensure readiness for civil emergencies, disease outbreaks, pandemics, terror incidents, and other crises.
• Work with internal and external stakeholders to develop and establish business continuity and emergency response plans.
• Monitor new structures, techniques, and technologies to mitigate identified hazards and enhance preparedness.
• Collaborate with stakeholders to create and maintain risk management, business continuity, and emergency response plans.
• Establish awareness and training programs in emergency management, including engagement, training, and exercises, ensuring that all clinical and non-clinical departments understand and are committed to their roles.
• Work closely within the command, control, and communication teams, as well as with surge capacity, bed management, security, safety, IT, and fire teams, to create an ideal organizational structure that incorporates emergency preparedness.
• Support the planning and procurement of emergency preparedness (EP) equipment, including developing maintenance routines and ensuring operational readiness.
• Collaborate with stakeholders and contractors to ensure the necessary infrastructure is provided and installed to support various emergency situations.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Incumbent typical work assignments may include the following:

The employee is responsible for the assessment, evaluation, and reporting on PFPA programs.
The employee also coordinates workshops, working-groups, off-site planning conferences, and facilitates PFPA directorates on a routine basis to continuously improve and update reporting processes.
The employee is the lead facilitator in the reporting effort, management of agency priorities, programs, and key projects for mission essential and critical areas as directed by the Director, PAD and PFPA senior leadership.
Advises and assists Director, PAD and PFPA leadership in formulating, directing, implementing, and evaluating the development of the strategic direction for resources supporting security, law enforcement, and force protection functions under the purview of the Director, PFPA.

Seize the opportunity to join our dynamic, fast-paced environment as an Analyst in Business Management, supporting our APAC Subsidiary Banking Business. This Singapore-based role involves strategic planning, business governance, and accurate reporting across multiple dimensions. If you have a background in Business Management, Operations, Project Management, or Business Strategy, this highly visible role could be your next career move.

As an Analyst within the APAC Subsidiary Banking Business Management team, you will be responsible for supporting the delivery of both strategic and tactical initiatives to support the business. You will be a key player in supporting business leaders, focusing on various aspects of business governance, communication, strategy, and overall reporting maintenance. You will also provide timely and accurate reporting across multiple key performance dimensions. This role offers the opportunity to work independently or partner with team mates across geographies on projects with regional impact.

Job responsibilities

1. Assist with key business management functions including project management, analysis of sales/management reporting and ad-hoc requests. Support production and delivery for required material for Sales cadences

2. Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed

3. Create, maintain and review financial models and analyses (both recurring and ad-hoc) and play active role in Identify areas for continued process improvement - dashboarding efforts and utilizing automation tools such as Alteryx to improve efficiency

4. Conduct "deep dive" analysis on key issues impacting client to determine root cause and propose solutions

5. Assisting with key business management functions including project management, analysis of sales/management reporting and ad-hoc requests. Support production and delivery for required material for Sales cadences

6. Create, maintain and review financial models and analyses (both recurring and ad-hoc)

7. Play active role in Identify areas for continued process improvement - dashboarding efforts and utilizing automation tools such as Alteryx to drive efficiency

Required qualifications, capabilities, and skills

1. Minimum of Bachelor’s degree in Finance, Economics, Accounting or other related discipline

2. Minimum of 2 years of experience in finance, business management or strategy roles in the financial services industry

3. Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, ability to manage multiple tasks simultaneously, and comfortable with changing priorities

4. Ability to comprehend complex concepts and issues quickly with a curious mindset to dig for the answers, and maintain composure in a fast-paced, dynamic environment

5. Strong technical and analytical skills, including Excel, PowerPoint, and macros with some experience in navigating multiple data sets and synthesize into cohesive presentation and recommendations

6. Team oriented, critical thinker who anticipates questions from internal clients and senior management

7. Excellent verbal and written communication skills to present updates, requests, ideas and other communications in a professional, clear and concise manner

Preferred qualifications, capabilities, and skills:

1. Working knowledge of Tableau, Alteryx and knowledge of data visualization tools such as Qlik

2. Investment/Commercial banking or management consulting experience

3. Able to quickly shift gears and work on projects of varying nature with individuals across different regions, levels and functions

4. CFA and/or CPA qualification is a plus

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a99e63ad9d90d0119525acb82d55ef6a

About the role

Join the team at ComfortDelGro Bus Pte Ltd, a leading provider of public transport services, as an IT & Resource Planning Manager. In this full-time role based in the North-East Region, you will play a pivotal part in ensuring the efficient and effective management of the company's IT systems and resources.

Key Responsibilities:

Budget management: Monitor and report on the impact of tech initiatives, cost-benefit analysis across tools and processes.

Strategic Planning and Execution: Develop detailed project plans, including scope, timelines, resource allocation, and budget management. Monitor project progress and adjust plans as necessary.

Stakeholder Management: Serve as the primary IT liaison between clients, internal teams, and other stakeholders. Facilitate effective communication to ensure alignment and address any issues promptly.

Resource Management: Allocate resources efficiently to meet project goals. This includes coordinating with ODC, cross function teammates and project schedules. Mobilization for commercial/event contracts.

Process Facilitation and Documentation: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Provide regular updates to stakeholders on project progress and performance.

Change Management and User Adoption: Develop and implement strategies to enhance user engagement and proficiency. Provide ongoing support to users to facilitate successful utilization of the system.

Continuous Improvement: Identify opportunities for process improvement. Implement best practices to enhance cost efficiency and effectiveness. Offering insights and recommendations for further improvements based on feedback and observed outcomes.

Data Processing and Output: Use excel to manipulate and analyse data and generate meaningful information.

What we're looking for

Minimum of 5 years of experience in project management.

Project Management: Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously.

Communication: Excellent verbal and written communication skills. Ability to convey complex information clearly to diverse audiences.

Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make informed decisions.

Leadership: Demonstrated leadership capabilities, including the ability to motivate and guide teams toward achieving project goals.

What we offer

At ComfortDelGro Bus, we are committed to providing our employees with a rewarding and fulfilling work environment. You can expect:Competitive salary and benefits package
Opportunities for career development and growth
Supportive and collaborative team environment
Work-life balance initiatives

About us

ComfortDelGro Bus Pte Ltd is a leading provider of public transport services in Singapore serving commuters across the island. We are dedicated to delivering safe, reliable and efficient transportation solutions to our customers. Join us in shaping the future of public transport in Singapore.Apply now to become our next IT & Resource Planning Manager.

Scoping

• Coordinate with all stakeholders on bidding processes.

• Organize and document supplier meetings, site inspections, pre-bid conferences, and other bid-related activities for all involved stakeholders.

• Review bidding documents to ensure alignment with PBSP policy and provide updates on bidding status.

Planning

• Monitor project timelines in the procurement plan and provide regular status reports to relevant stakeholders.

• Summarize the procurement plan for vendor sourcing efforts and update progress on all projects within the plan.

• Hold regular meetings with stakeholders to review the procurement plan’s status and address any necessary actions.

Administrative

• Support the Senior Estimating Manager in team management and operations.

• Maintain records of meetings for reference and audit purposes.

• Prepare reports as requested.

Job Types: Full-time, Permanent

Pay: From Php 35,000.00 per month

Schedule:

• 8 hour shift
• Pacific Standard Time shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Purpose of Job

This position is responsible to monitor ongoing construction projects and ensure that there are completed within project budget and schedule.

Central to it is to formulate relevant cost estimates during the project design phase and following monitor and manage project costs throughout the construction phase. Expected to support in resolving any disputes a between different parties involved in the construction project.

Key Accountabilities:

Tender: Manage the tender process from preparations to evaluation / recommendations. Understand the planning objectives to translate conceptual drawings to required quantities. Preparation of all cost estimates and bills of quantities (BOQ) and render document and conduct gap analysis on the BOQ and design drawings.

Price Benchmarking: Participate in pre-tending activities to obtain market sensing and raise relevant pre-bid queries in estimating the procurement value. Evaluate and benchmarking price.

Contract Management & Administration: Document, administer and advise on contractual disputes and matters. Standardise contract documents and advise in contractual execution, variations or disputes. Advise in mode of contracting with various parties, eg Consultants, Site Supervisors, Contractors, Sub-contractors etc.

Budget Management: Manage overall project finance from budget forecasting and actual invoice management. A strong sense of detailed (line item) project budget management, valuation of work done and handle claims and variations.

Stakeholder Management & Implementation: Collaborate with project managers, architects, engineers, contractors and other stakeholders to achieve value for money.

Job Requirements:

• Possess at least 7 years of relevant experience in construction management or Quantity Surveyor (QS) experiences management, relevant experience in government procurement process and policies.
• Preferred to have professional membership or certifications in quantity survey or construction management.
• Background in quantity surveying, construction management or related field, or experience in quantity surveying or cost consulting, with experience executing and administering various contracting forms (D&B, NSC, DSC etc).
• Experience working on Biosafety regulated construction projects, including office and laboratory
• Knowledge of health and safety regulations and environmental standards, and familiarity with contract law and construction contracts.
• Able to work under pressure and adapt to changes within a fast-paced environment.
• A self-driven and meticulous individual who has the strong ability to multi-task.

Serves as the subject matter expert and administrator in the development and implementation of policy and program guidance governing knowledge management (KM) initiatives pertaining to the Army, Air, and State National Guard. Provides technical oversight and guidance to senior leadership in support of National Guard Bureau (NGB) and State objectives. Determines how content will be structured, shared, controlled, and made accessible to meet the organization's needs. Develops the organization's KM training and certification for Knowledge Management Representatives (KMRs). Serves as the KM working group Vice Chair to address policies, challenges and emerging requirements. Researches, coordinates, collaborates, and reviews annually updated documents published at the national level (NDAA, DoD Strategies) that can change or update KM guidance/framework, and responds to inquiries from higher level officials (Chief of Staff, TAG). Develops, prepares, and presents briefings requiring written analysis, charts, graphs, and reports to provide clarity on technical and operational issues. Develops pilot programs, and metrics for evaluating KM initiatives. Develops a Core Team and recommends appointment of KM representatives to resolve knowledge management issues. The core team forms the basis of the multi-functional knowledge management working group drawn from all staff sections. Provides technical guidance and assigns work priorities to the KM Core Team, working groups and representatives engaged in the KM activities. Plans and initiates KM meetings. Conducts continual KM assessments for increased organizational communication, efficiency, and effectiveness. Provides technical guidance for software developers in order to implement software solutions for dashboards, Common Operational Picture (COP), collaborative web-based initiatives, and communication tools. Develops the scope of work for contract submission. Serves as the organization's Site Collection Officer (SCO). Works unilaterally with other agencies (Department of Homeland security, Cybersecurity and Infrastructure Security Agency, Department of Emergency Management), and industries to standardize knowledge management practices. Provides consultation to the Adjutant General and key leaders in policy, training, strategic initiatives and procedures. Provides support and assistance in the development, design, setup, and maintenance of the KM network for dissemination to a broad and diverse audience. Provides deficiency reports to the commander's critical information requirements (CCIR) analysis. Focuses on essential elements of knowledge flow. Provides reports to higher headquarters to facilitate the KM initiative. Coordinates and integrates the creation and organization of the COP and appropriate dashboards for shared understanding. Develops knowledge maps for the organization's networks to track knowledge flow. Advocates utilization, design and information availability of online platforms (mobile app, social media, MS products). Establishes roles and responsibilities for supporting a KM environment. Maintains the continuous development of new organizational and online communities of practice. Institutes a change management program, acting as the Trusted Agent of change. Moves the organization toward a knowledge-centric culture. Employs the Assess, Design, Develop, Pilot, & Implement (ADDPI) methodology and framework to guide project management in all KM solutions. Initiates pilot projects using KM tools and techniques. Certifies content is compliant with all guidance, policy, and instruction from DoD, Army, Air Force, NGB, The Army Training and Doctrine Command (TRADOC) and State. Employs the latest Internet technologies to provide access and the ability to attain effective collaboration across all organizations. Applies enterprise processes and technologies to capture, store, organize, share, and control implied and direct knowledge. Maintains comprehensive knowledge and awareness of National Institute of Standards and Technology (NIST.SP 800-53 and 800-171), and DoD Risk Management Framework (RMF) DODI 8510.01. Provides training to internal (section and team members), higher (directorates), subordinate (teams or individuals), lateral (section and team members), joint (multi branch), inter-governmental (attached or employed state partners), and multinational mission partners (State Partnership Programs). Develops training programs for implementation by senior leadership for knowledge management practices using EIS with the purpose of encouraging KM. Appraises KM training programs and procedures to maintain the integrity of the program through Continuous Process Improvement (CPI). Develops and sustains virtual libraries, knowledge maps, and other material. Tracks projects and programs from conception-to-completion for KM related publication products, site content and media items. Performs other duties as assigned.

The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.

The physical worksite for this position is located in Alexandria, Virginia. This position is eligible for:

• Fully remote within 50 miles of the USPTO Alexandria, VA headquarters and the duty station is the authorized telework location (typically your home address)

If selected for an interview, applicants are encouraged to discuss telework options and eligibility specific to the position in which they applied with the hiring manager.

This job is located in Office of the Chief Administrative Officer, Office of Human Resources, Human Resources Information Systems (HRIS) Division.

This job is for you if:

You are committed to developing and implementing data quality standards, data management processes, and data governance policies.

You enjoy partnering with employees by actively providing representation to the Data as an Enterprise Asset team to represent interests in an agency wide data governance and policy development and execution.

You have a keen data analytics skill in analyzing data quality issues and identifying improvement opportunities to enhance data-driven decision-making.

• You will function as advisor to the Mission Support Director as subject matter expert (SME) for Portfolio Management and IT Governance.
• You will work manage programming process to optimize oversight and analyses in support of MSC N6 Support Plan working with Program and Project managers to prioritize requirements, align initiatives and activities and confirm fiscal planning.
• You will assist Mission Support Director with IT Portfolio Management by collaborating with internal and external higher-level authorities such as other MSC directorates and N-Codes, NAVYCYBERFOR, Fleet Forces Command and USTRANSCOM.
• You will lead LOGWIP, POM and N6 Support Plan initiatives for N6: coordinate, analyze and prepare briefings, issue papers, and fielding plans for final submission to N6 Command IO and higher-level review.
• You will engage and collaborate with MSC’s USTRANSCOM liaison to identify and align project/program resources needs and plans to execute allocated resources in support of BES/MAM initiatives.
• You will perform in the capacity as IT Governance Lead to ensure all requirements within each portfolio have been validated and approved through the governance process.

Duration: 7-8months

Location: Bugis

Job Responsibilities

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

Requirements

• Min. Bachelor Degree in Maritime, Data Science, Statistics or equivalent
• Possess excellent data management, spreadsheet, and presentation skills. Knowledge in Tableau, Power BI preferred but not compulsory

Interested candidates, do submit your resume to alexgoh@recruitexpress.com.sg or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

alexgoh@recruitexpress.com.sg

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our team in the workplace safety and health (WSH) role. In this role, you will support the Head of Department in the implementation of WSH programmes in EGH. You will assist to liaise with the Environment, Health & Safety (EHS) coordinator of various nesting offices/departments on the implementation and reporting of EHS. You will also be involved in liaising with the Hospital Services Planning team on the design for safety and work activities within the construction sites, including the review of risk assessment and permit to work. Additionally, you will also support in maintaining EGH’s risk registry and compliance to applicable regulations. You will be required to assist the in-house WSH training and promotion activities.

Requirements:

• Bachelor’s Degree in any discipline with at least 2 years of working experience
• Proven experience in monitoring workplace safety and health protocols, preferably in health or healthcare related field
• Valid registration as a Workplace Safety & Health Officer with Ministry of Manpower (MOM)
• Familiarisation with various safety or quality certification programmes such as ISO and safety and health management systems are preferred
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection