Total 2,380 Customer Service job vacancies in Fort Jackson, South Carolina

Major duties and responsibilities of the position include, but are not limited to:

• Leads the provision of nursing care to patients with complex care needs utilizing the nursing process in alignment with the ANA Standards of Nursing Practice.
• Applies clinical knowledge/judgment to lead staff involvement in planning, decision-making, and evaluating outcomes within the immediate practice setting.
• Effectively functions as a leader, with demonstrated outcomes, for the immediate practice setting.
• Improves Veteran/patient driven care by resolving experience issues such as coordination of care, timeliness or process issues, common themes of dissatisfaction, or environment of care concerns for the immediate practice setting.
• Applies patient, family, and caregiver knowledge, values, and beliefs into care delivery without judgment or discrimination.
• Serves as an advocate for patients, families, and caregivers, improving outcomes for the immediate practice setting.
• Serves as a resource for patients, caregivers, and staff to address and resolve ethical issues in the immediate practice setting.
• Leads the implementation of high reliability principles and I CARE values to increase consistency of care delivered and improve patient outcomes.
• Leads teams, contributes to team conferences, and actively collaborates in all phases of patient care planning.
• Demonstrates the ability to improve the effectiveness of communications and interactions with others, to inspire their cooperation and confidence to ensure safe and effective outcomes in the current practice setting.
• Leads patient care improvement through monitoring, analyzing, and evaluating care outcomes in the immediate practice setting.
• Leads initiatives for expanding the best techniques to identify and apply patient preferences to shared care delivery decisions in the immediate practice settings.

• Serve as a Foreign Disclosure Security Specialist responsible for authoritative information and service for the Foreign Disclosure (FD) Program as it applies to the assigned organization and its subordinate activities.
• Maintain continuing responsibility of the Personnel Security Program by implementing and/or ensuring compliance with DoD, Dept. of Army (DA) and local policy and procedures.
• Administer the Information Security Program through development of instructions, procedures, program reviews, and inspections.
• Maintain a wide range of security activities internal and external to the organization's various areas of operations.
• Solve conventional security problems and fulfills requests for information (RFIs) by interpreting U.S. Army regulations.
• Perform duties primarily in Foreign Disclosure, Information Security, Personnel Security, Industrial Security, and investigating security violations.
• Responsible for need-to-know determination and release of all classified and unclassified reports to requestors including contractors or DOD agencies.

• Perform the full range of receptionist, recordkeeping and clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems utilized by MTF.
• Type routine correspondence using various automation systems. Complete request forms for individual patient orders, blood work and other requests.
• Maintain and enter patient appointment schedules for the clinic/practice. Schedules appropriate patient appointments.
• Receive patients and visitors as the initial point of contact, in person or telephonically. Ensures eligibility for care, and contacts Patient Administration for verification. Verify Patient Insurance/OHI.
• Responsible for the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests. Effectively communicates with patient and their care team.
• Reconcile end-of-shift/end-of-day processing and reports.
• Respond to emergency calls and follow communication procedures to include operating emergency phone lines, public announcement systems, and emergency alarms. Clearly communicates with associated parties during emergency related operations.