Total 79 Customer Service job vacancies in 317 Regent Point, NE3 3HD

Job Description
Outpatient Clinics maintains the health and manages care for patients with a variety of medical problems including chronic diseases and limited dermatology care. Comprehensive primary care services, including gender specific care are provided. LPN supports screening, LAB services, education and referrals, uses protocols, provides Nurse clinic visits. Work performed will be under the direction of a RN and reports to Nurse Manager. The incumbent will perform, report and record assigned nursing care.

Preferred Qualifications

• A minimum of two years successful nursing practice
• One year recent experience in the outpatient primary care/internal medicine setting
• Demonstrated ability to be self-directed and require minimal supervision
• Demonstrated ability to work well with patients/families and with other health care professionals
• Demonstrated experience in providing patient education and health coaching
• Demonstrated ability to use computer systems in support of patient care delivery
• Documented evidence of interdisciplinary collaboration, team work, and excellent interpersonal skills
• Documented evidence of providing consistent excellent customer service
• Computer skills and typing proficiency sufficient to permit real-time documentation of patient encounters

Preferred Certification(s)

• Gerontology Certified by National Federation of LPN

Work Schedule: Monday-Friday, 8 hour tours between the hours of 0700 and 1800
Telework: Not available.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized

Starting at $43,066 Per Year (GS 3-6)

To work in close collaboration with managers and staff to provide first line support in the form of a help desk, assisting with queries. Postholder must be adaptable to cover holiday/sickness for other staff within the team. To work as part of the People Systems team providing an efficient service covering all aspects of administration. To co-ordinate the Trusts RA processes for staff including the processing of access control requests, issuance of NHS CRS Smartcards to all Trust staff and the assignment of appropriate access, liaising with other departments such as Workforce Information, Medical Staffing, Staff Bank, and IT. Provide general advice to staff and managers on terms & conditions, policy, procedure, and good working practice. To support the RA team with the production, administration and delivery of the ID badge/Smartcards and clinics at the acute sites. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

This role will require experience, as well as excellent clinical / managerial leadership. Advanced communication skills and the ability to act as an excellent role model are fundamental aspects of this role. Acting as patient advocates when needed, an understanding of mental capacity, DOLS is an important part of this job. The successful candidate will be expected to work alongside the existing Nurse Practitioner / Team Lead, as well as be part of the wider MDT ensuring high quality rehabilitation care is provided, a keen interest in rehabilitation is vital for this role. The right candidate will be enthusiastic, dynamic and able to work under pressure. Awareness of computer systems and electronic patient records is advantageous. The Newcastle upon Tyne Hospitals NHS Foundation Trust define a nurse practitioner as a qualified nurse where the primary purpose of role is to perform a specific technological procedure/s e.g. endoscopy, ultrasound in a defined patient group and/or advanced patient assessment and clinical decision making in a broad patient group e.g. H@N, pre assessment. To deliver a quality of service matching clinical need to available resources within the focus of specialist nursing practice: To ensure that the patient is the central focus of a streamlined patient journey ensuring optimal quality of care. Working as a nurse practitioner, provide a prompt response to calls from colleagues, prioritising importance and clinical need. Manage own caseload to include assessment, investigation, diagnosis and treatment within defined parameters and training. Provide immediate care management of patient including communication of plan to patients and significant others. Review and refer to appropriate person, e.g. AHP, resident medical staff, specialist registrar or critical care outreach team. Liaising with Patient Services Coordinator where necessary. Communicate within multidisciplinary team, ward/departmental staff and/or out of hours team. Provide specialist education and training to departmental nursing staff, nursing and medical students. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Starting at $46,494 Per Year (GS 5)

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Starting at $46,494 Per Year (GS 5)

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

Starting at $46,494 Per Year (GS 5)

• Serve as the Program Manager (Chief Ranger) for the Division of Visitor and Resource Protection at Point Reyes National Seashore and the Northern Unit of Golden Gate National Recreation Area.
• Directs all law enforcement, wildland fire, dispatch, search and rescue, aviation, pack stock, emergency medical services, and radio functions of the park.
• Make decisions concerning recruitment, training, promotions, disciplinary actions, and
• separations.
• Administer law enforcement program at Point Reyes National Seashore, an area
  of both concurrent and exclusive federal jurisdictions, overseeing investigation
  activities, court cases prosecution/sentencing actions and coordination with U.S.
  Attorney's office and Regional Solicitor on cases and tort claims.
• Primary subject matter expert and advisor to the Superintendent and management team on all matters of law enforcement and resource/visitor protection.
• Represent Park on several multi -agency and multi-discipline teams and workgroups. Works with various organizations to achieve program goals.

Starting at $128,717 Per Year (GS 13)

• You will trouble shoot repairs, modify, and test a variety of mechanical, electrical, hydraulic, pneumatic, and air conditioning support units.
• You will disassemble various systems and components of GSE and replace or repair necessary parts such as bearings, ignition units, magnate units, steering systems and similar assemblies.
• You will provide mechanical and automative electrical repairs for all types of GSE.
• You will perform inspections and proof-load testing of aircraft restraining deceives.

Starting at $31.59 Per Hour (WG 10)

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK.

Our duties include:
Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.
Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:
• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:
• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.

• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.

• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:
• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata) per financial year.
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: £25,693.00 per year.

Schedule: Structured 12 hour shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;
a. Name.
b. Age.
c. Previous or current UK Military Service unit.
d. Previous or current UK Military Service time period / date left.

Undertake reception duties at the staff hatch Answer the dispensary telephone Ensure inpatient and outpatient prescriptions are entered on the prescription tracking system Provide appropriate support as required to dispensary staff To assist with general clerical duties e.g. filing and archiving of documentation, data collection, and data input under the direction and supervision of the Dispensary Manager Participate in daily stock checks Checks off orders received into the dispensary in accordance with procedure Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

Routes Healthcare – Service Manager - Complex Care-North East and Yorkshire

Are you ready to lead and inspire in the world of Complex Care? Routes Healthcare is seeking a visionary Service Manager to join our team in the North East and Yorkshire region. This is your chance to make a profound impact on the lives of those who need it most.

What we offer:

• A challenging yet rewarding full-time position

  
  

  • Competitive salary up to £55,000, depending on your experience

    
    

    • Performance-based bonuses to recognise your hard work and dedication

      
      

      • The opportunity to inspire complex care services in your region

        
        

        As our new Service Manager, you will be the driving force behind our commitment to excellence. You'll ensure compliance with regulatory requirements while fostering a culture of compassionate, person-centred care. Your leadership will be the cornerstone of our mission to build a community where both clients and care workers thrive.

        You will need to be passionate about making a difference and know how to motivate and inspire a team, we want to hear from you.

        A little about us

        We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care. And that’s not just for our clients but for our workers too.

        For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

        If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?

        We want to help you flourish in your career - Routes gives you the tools and support you’ll need,so you can focus on what truly matters: delivering good care to your community.

        What does this mean?

        • You’ll be part of a team where everyone comes together/leans on each other.

          
          

          • Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few.

            
            

            • Our in-house recruitment team to make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.

              
              

              • Routes Academy, which not only means your workers are highly trained, but both you and your workers have opportunities to progress your careers and develop

                
                

                • We recently rolled out Digital Care Plans, making our operations more efficient

                  
                  

                  • Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

                    
                    

                    • Were rated ‘good’ with CQC. You’ll need to maintain/improve this

                      
                      

                      And of course, just a few extra little perks like...

                      • Wellbeing and financial support with our Employee Assistance Program (EAP)

                        
                        

                        • 25 days holiday, additional bank holiday leave plus an extra day off for your birthday

                          
                          

                          • Saving for future-you with our Pension Scheme

                            
                            

                            • A competitive salary plus an attractive bonus package based on service performance

                              
                              

                              • A fun, friendly and supportive workplace (we have many great personalities!)

                                
                                

                                So, what do you think? If you’re interested in joining Routes as a Service Manager in the North East and Yorkshire region, here’s what we’re looking for from you:

                                • Someone passionate about putting people first

                                  
                                  

                                  • Organisational & time management skills

                                    
                                    

                                    • You’ll be a motivated self-starter with an enthusiastic approach

                                      
                                      

                                      • Experience in upholding compliance in-line with CQC regulations and industry legislation such as Health and Social Care Act and Care Standards Act

                                        
                                        

                                        • Experience in managing complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis

                                          
                                          

                                          • Experience of managing a team of healthcare professionals such as case managers and registered nurses

                                            
                                            

                                            • You will need to be a driver with access to your own car for work

                                              
                                              

                                              Your core role will include:

                                              • To take ownership of complex care packages with clinical interventions including, spinal injuries, acquired brain injuries, motor neuron disease, multiple sclerosis and manage their care package holistically

                                                
                                                

                                                • Drive a team of nurse and case managers co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice

                                                  
                                                  

                                                  • Upholding high standards in care and prioritising a person-centred approach

                                                    
                                                    

                                                    • Prioritising individual wellbeing in our care practices

                                                      
                                                      

                                                      • Being a responsive advocate for complaints and safeguarding, and encouraging improvement

                                                        
                                                        

                                                        • Overseeing comprehensive care plans and risk assessments

                                                          
                                                          

                                                          • Providing support for your team and care packages through observations and mentoring sessions, and regularly reviews

                                                            
                                                            

                                                            • To collaborate with stakeholders including integrated care boards (ICB’s), commissioners, clinicians, and multi-disciplinary teams.

                                                              
                                                              

                                                              • An excellent understand of the healthcare market and be commercially driven.

                                                                
                                                                

                                                                
                                                                This could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!

Conduct patient consultations, duty doctor cover, and home visits in line with the GMS contract. Consider physical, psychological, and social factors when diagnosing, treating, and recommending care. Collect, record, and maintain patient information using the practices clinical system (accurate and timely documentation). Adhere to the GMS Contract, QOF targets, and CCG requirements. Follow clinical procedures, protocols, and governance requirements from external bodies (GMC, Department of Health, H&WCCG, etc.). Request, perform, and interpret tests; prescribe or administer treatments, medications, and vaccinations. Monitor patients' conditions and adjust treatments as necessary. Refer patients to specialists or other healthcare providers promptly, following protocols. Promote health education and address local health and social issues. Complete clinical administration tasks, including audits and third-party reports. Liaise with healthcare professionals and support the nursing team. Protect patient confidentiality and adhere to practice policies and guidelines. Ensure effective communication with team members, patients, and other professionals. Participate in practice meetings and contribute to team decisions. Comply with Health and Safety policies and legislative requirements. Participate in GP revalidation, appraisals, and maintain professional development. Stay updated on medical developments, medications, and treatments. Attend practice training sessions and meet external contract obligations. Perform additional duties as requested by the Partners or Practice Manager.

PTS TRACK OPERATIVE (WHITE HAT)

NEWCASTLE

START - END OF OCTOBER

5 DAY BLOCKADE

We are looking for 30 Skilled Track Operatives in the Newcastle area for a 5 day blockade starting 28/10/24. The blockade is for 5 days Morning, back shifts (afternoon-Evening) and Nights.

Tasks and responsibilities;

- Shifting Ballast

- Removing and installing Sleepers

Must have -

- Sentinel card

- PTS, AC, DCCR, OLEC1 and Track induction

- Ideally must be a white hat.

10 pts track ops required - 07:00 - 17:00

10 pts track ops required - 14:00 - 02:00

10 pts track ops required - 22:00 - 08:00

I will Sub-Sponsor if your primary gives you permission - Must be available for the full duration of the blockade

Please if interested call Aaron on 07436056852 or email aaron.broughton@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Immediate start - Food production line for a pet food company!
Working for our client in Burton you will be working in the raw meat part of the factory to prepare pet foods. This is a messy hands on job however it offers regular and ongoing work with an immediate start. You will be handling raw meats, working on the sausage line, working with ovens and any other tasks they ask you to do.

Previous experience of working with food would be an advantage.

Immediate start offering ongoing work

Monday to Friday 06:00 - 14:30

You will be paid £11.65 per hour.

We do not offer Visa Sponsorships.