Customer Care Expert - Japanese Speaker
7 months ago
As a Customer Care Expert, you will:Provide Wix users with technical solutions via e-mail, Chat and phoneAnalyze user behavior, content suitability an.....
As a Customer Care Expert, you will:
Provide Wix users with technical solutions via e-mail, Chat and phone
Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction
Develop and maintain positive customer relations and satisfaction
Influence the way we support our users and improve it to make sure our users’ experience is the best possible
Work with all other departments and product teams, and liaise with them about our users’ needs
Within this role your day to day will be in Japanese however a high level of English competency is required as all of your training and any internal communication will be delivered in English.
Official account of Jobstore.
