Total 36 Administrative / Clerical job vacancies in North Sydney

The major duties of the Administrative Office in Facilities Management includes but is not limited to the following:

Budget Guidance and Administration
The incumbent develops the need for and maintains an awareness of available resources, and makes recommendations to FMS management regarding needs, distribution or redistribution of these resources. The incumbent is responsible for a large number of fund control points. Gathers and analyzes budget needs of FMS and initiates all phases of budgeting within administrative requirements. Plans a system of internal control that assures the fiscal management of FMS will be maintained on a sound basis. Incumbent is responsible for formulation and execution of annual budget including salaries, travel, supplies, equipment and all other general operating expenses.

Direction/Long-Range Planning
Develops both long and short-range policies and plans for FMS by coordinating with the medical administration needs of the Medical Center. Provides formularized planning direction for FMS and is responsible for development and implementation of policies and procedures. On major issues, the incumbent defines the goal to be met, envisions alternative policies, recommends a course of action, and implements the alternative chosen. The incumbent recognizes the need for new policies and brings such policies to the attention of FMS management. The policies and procedures dealt with are for all of the various aspects of FMS, including budget and fiscal management, supply, service and equipment procurement, personnel and workforce utilization, contract negotiation, construction and renovation, and space utilization.

Program Administration
Leads in administering programs concerning such matters as equal opportunity, merit promotion, labor management relations, and position management. Administers space and equipment programs. Establishes Human Resources, equipment, and space policies for FMS. Incumbent serves as a key figure in staff utilization assuring recruitment and retention within approved ceilings are maintained. Responsible for personnel administration including knowledge of personnel operations. Responsible for constant surveillance, evaluation and planning to ensure efficient utilization of space based on constantly changing and ever increasing program demands. Incumbent is authorized as the certifying official for OLCS (on-line certification system) for orders of supplies, services, and equipment.

Due Process
Discusses, investigates, and provides advice and/or responds to employee grievances and dissatisfactions in order to resolve conflicts. Incumbent advises and/or may represent FMS management at labor management meetings, provides information, and helps to resolves conflicts and problems that may arise. Incumbent listens to problems and concerns of FMS employees.

Accreditation Program Administration
Administers FMS reporting and evaluation requirements associated with the accreditation of the Medical Center. Establishes procedures to meet unusual or unique standards. Incumbent is fully aware of quality assurance aspects and assembles and monitors current required materials to assist FMS management in satisfying requirements.

Quality/Productivity Goals
Administers the internal review, quality, and productivity initiatives for FMS. Establishes unique or complex quality and productivity programs. The incumbent develops, interprets, applies, and integrates objective criteria and acceptable standards for use in monitoring activities.

Performs other duties as assigned.

Work Schedule: M-F 7:30am - 4:00pm
Telework: This position offers Ad-Hoc Telework ONLY and must be approved by the supervisor.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD042340

What to Expect

• Performs a combination of record keeping, reporting and liaison (family and program) duties in one or more CYP component.
• Ensures required child registration and enrollment paperwork is current and complete. Provides required information to requesting agencies. 
• Operates technology, associated office equipment and a wide variety of software programs to produce a correspondence, spreadsheets, charts, reports and graphic materials. Proofreads prepared correspondence and checks for accuracy. Conducts research of files and records in order to resolve discrepancies. Notifies supervisor of discrepancies, to include any issues/ problems that cannot be resolved. Organizes flow of operational program processes in an office environment.
• Provides front desk coverage and logs participants in and out of the facility. Informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures. Asks questions to determine, verify and solve problems.
• Oversees administrative management of the reception area to include the operation of an automated record and payment system. Collects fees, administers charges, and records payments in accordance with proper procedures. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.  
• Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel as appropriate. Performs assigned resource and referral duties and assists in maintaining current waitlist as needed. Understands and articulates policies relating to patron fees, waiting lists, and program events.
• Responsible for monitoring front desk supplies and resources; notifying supervisor of items to be replenished.
• This is a white-collar position where occasional lifting up to 20 lbs may be required. 
• Performs other duties assigned.

The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to veterans their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits. Specific duties include:

1. Counsels Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other agencies.
2. Explains the types of documents necessary to facility timely processing of claims and aids in obtaining and completing such document and forms as required by the type of claim being submitted or services requested.
3. Serves as facility Point of Contact (POC) and advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that may affect their claims.
4. Explains decisions made by the VA and communicates the reasons to the claimant for these decisions, orally and in writing.
5. Advises on the right of appeals and assists claimants in making appeals.
6. Develops a network relationship with the state and private Veteran's organizations to broaden the scope of outreach and increase the community awareness of the role VA plays in being a resource to the community.
7. Provides community outreach counseling and in-home counseling to those who are geographically isolated or physically unable to go to a VA facility due to physical or mental incapacity.
8. Participates in large scale outreach activities (claims clinics, tribal events, etc.), to support claims intake and benefits counseling.
9. Analyzes inquiries, research issues involved, consults with other federal, state, and local agencies as necessary and prepares written replies or furnishes replies by telephone or other medium to congressional or White House staff members.

Duties include but not limited to:

• Provides for the overall administrative management of the Health Administration Services Service Line.
• Coordinates the personnel management program for HAS service line, performing or overseeing all aspects of human resources requirements.
• Interpreting administrative policies, developing local polices, defining administrative requirements, and/or providing advice to the Chief on related issues.
• Maintains responsibility for all service correspondence.
• Prepares, edits, and archives all official correspondence requiring the Chiefs signature or approval.
• Reviews and updates all Standard Operating Procedures (SOP) related to Health Administration Services.
• Attends briefings and meetings on behalf of the Chief in his or her absence.
• Schedules or coordinates all service meetings, prepares agenda, and prepares minutes for each.
• Serves as the Contracting Officer Representative (COR) for service line contracts.
• Establishes internal procedures to secure adequate control in terms of deadlines, progress reports, and directives.

• Provide mail operation information at service window using customer service procedures.
• Knowledge of security regulations and procedures pertaining to handling sensitive materials.
• Drive a motor vehicle up to 1 1/2 tons.
• Route personal and official mail to various units, box numbers, organization, and places.
• Perform related mail handling and clerical duties through the applicable postal regulations, procedures, manuals and directives.
• Maintain database by inputting, modifying, and retrieving data on personnel.