About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Clinical Trainer
- PIPHomebased with Occasional Travel
Permanent, Full time
Band 4 / Up to £48,000 per annum
Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.
As Clinical Trainer, you will be responsible for shaping and delivering new entrant and continuous professional development training programs for health professionals, allied health professionals and other clinical personnel.
You will support the transition of knowledge and skills from traditional healthcare to gaining the foundations of functional assessments to ensure the clinician gains approval with the DWP and the delivery of high-quality customer interactions and reports.
Your main responsibilities:
- Create and update training materials, manuals, and curricula based on DWP guidelines, industry standards, best practices, and regulatory requirements.
- Utilise various instructional methods, including lectures, hands-on training, case studies, and simulations.
- Assess the clinical skills and competencies of healthcare professionals through observation, evaluations, and simulations.
- Collaborate with other healthcare professionals, subject matter experts, and department leaders to identify training needs and develop targeted programs.
- Incorporate technology and e-learning tools to enhance the effectiveness of training programs.
- Stay abreast of advancements in healthcare technology and integrate them into training initiatives when appropriate.
- Expert user of DWP proprietary IT platform.
- Collaborate with DWP and other stakeholders on training outcomes and initiatives for development of the programmes.
What you’ll need to do the role:
- Minimum 12 month’s experience as a Health Care Professional (nurse, doctor, paramedic, OT or PT) with the DWP in PIP.
- Accreditation and approved status as an HP with the DWP for PIP.
- Post Graduate Diploma Education or equivalent.
- GMC/ HCPC / NMC registered with no restrictions to practise & a proven record of relevant Continual Professional Development (CPD) and revalidation.
- Minimum 12 months operational experience as a DWP approved Clinical Trainer, with working knowledge of DWP benefits such as PIP.
- A background in clinical education and mentorship with knowledge of healthcare regulations and accreditation standards
- Prior experience in healthcare training, coaching, and mentoring
- A keen eye for detail and accuracy
What we offer
- Up to 6% contributory pension scheme
- Life insurance
- Revalidation and funding for GMC/NMC/HCPC pin
- 4 days paid Continued Professional Development per annum.
- 25 days annual leave plus bank holidays. Options for annual leave purchase & carry over.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
