What You’ll Get to Do:

CACI was recently awarded a new multi-year contract with the DIA and is looking for a Field Service Representative for DIA’s Machine-assisted Analytical Rapid-repository System (MARS) Program.

More About the Role:

As the selected candidate, you will facilitate the adoption and employment of the MARS program across the Intelligence Community:

• Provide MARS demonstrations to assigned personnel at DIA, component commands, and service intelligence production centers.

• Assist users with learning and using the functions within MARS.

• Assist with integrating and applying any fielded MARS capabilities to support user workflows.

• Provide MARS training.

• Assist the government in identifying and mitigating capability gaps between MARS and those that use it.

You’ll Bring These Qualifications:

• Strong communication and presentation skills

• Experience with the intelligence analysis process

• Working knowledge of Foundational Military Intelligence 

• The ability to tie relevant experience to customer workflow user integration

• Current Top Secret/Specialized Compartmented Information (SCI) Security Clearance with ability to obtain a CI Polygraph. (CACI will nominate for CI polygraph any TS/SCI eligible candidate with a signed CACI offer letter, so TS/SCI eligible candidates without a polygraph are encouraged to apply.)

These Qualifications Would be Nice to Have:

• Desired Experience: Minimum 3-5 years of experience conducting intelligence analysis

• Experience training/briefing high-level government personnel

• Understanding of the Intelligence and Targeting Cycles and how they are tied to operations Experience at a Geographic or Functional Command

• Desired Education: Bachelor’s degree in a related field

• Working understanding of DIA and Machine-assisted Analytical Rapid-repository System (MARS)

What We Can Offer You:

• CACI’s mission places its personnel against the government’s most critical emerging challenges. Work with us, and you’ll be working with a team making a difference across the globe. 

• CACI offers competitive benefits as well as numerous learning and development opportunities for highly technical and engineering professionals. 

• As the Prime Contractor for this effort, CACI offers unmatched stability and growth potential within the program.

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

About us

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

• Welcome customers and engage with them to understand their needs and support their shopping experiences.

• Share your knowledge of our products and services with customers to outfit and inspire them.

• Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

• Promote in-store events and company programs that support the brand.

• Contribute to the store's success by maintaining the highest brand and execution standards.

• Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

• Prior retail experience or customer-focused experience

• Passion for styling and love of working with people

• Flexible availability – including evenings, weekends, and holidays

• Ability to read, write, and communicate in English

• Proficient with technology, including an ability to operate store systems accurately
   

Benefits

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online)

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.

Location:

Position Type:

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

The Opportunity:

Are you passionate about guiding a project through the complexities of its life cycle? Do you have what it takes to identify challenges and mitigate risks? Every project needs a skilled manager to guide a team with vision and focus. That’s why we need you, a passionate program manager who can ensure our technology enterprise program achieves success.

As a program manager at Booz Allen, you’ll design, implement, and maintain impactful programs by leading integration efforts. Our client will trust you to organize and coordinate program objectives, while your team will look to you for leadership as they navigate requirements, budget constraints, and staffing challenges. You’ll identify opportunities to grow the business by supporting your client’s mission. You’ll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more.

This is your chance to impact enterprise operations and maintenance while sharing your knowledge and expertise of program management methodologies.

Work with us as we help evolve information technology capabilities for our client.

Join us. The world can’t wait.

You Have:

• 10+ years of experience with providing management, direction, administration, and leadership of the execution of a respective site’s program requirements
• Experience with managing a sites overall performance
• Experience with establishing program goals and plans that meet project objectives
• TS/SCI clearance
• Bachelor's degree
• Project Management Professional or DAU Level II Certification

Nice If You Have:

• Experience with financial management, methods, and staffing to ensure that technical requirements are met
• Experience with client negotiations
• Experience with Special Operations
• Ability to assign tasks to site personnel

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Key Role:

Provide support to a Service Headquarters organization in the research, analysis, and assessment of service strategy, plans, and their implementation. Identify, analyze, and evaluate complex policies, processes, and systems for the integrated implementation of joint and service strategies. Coordinate and collaborate with service planners on national level documents and associated policies and plans. Author service level information papers, speeches, assessments, forum position papers, and strategic documents. Advise and prepare senior leadership for decisions and key leader engagements related to strategic documents and associated plans. Attend planning activities, working groups, and forums, as required. Keep various Service, DoD, and JS stakeholders aligned on Service strategies, plans, and their implementation.

Basic Qualifications:

• 5+ years of experience working with the Department of Defense
• 5+ years of experience in a Joint or Service Headquarters organization
• Experience coordinating across military branches on national policy and strategy
• Ability to manage multiple competing deadlines
• Secret clearance
• Master's degree

Additional Qualifications:

• Experience working in a Combatant Command or Service Headquarters
• Experience briefing U.S. military General Officers or senior executive-level officials
• Experience with strategic documents, including NSS, NDS, NMS, and AJA, and Global Force Management (GFM) and the associated strategic documents, including GFMIG, GEF, JSCP, and CPG
• Experience supporting military planning, including deliberate, contingency, crisis, and operational planning teams and the plans portfolios for Combatant Commands
• Knowledge of military organizational and command structure, missions, roles, and functions
• Ability to advise, negotiate, and persuade various military officials and senior leaders to endorse recommendations and adhere to guidance, policies, and regulations
• Possession of excellent research and analysis skills
• Possession of excellent verbal and written communication skills
• Graduate of a Military Planners School, including SAW, SAMS, MOPC, or JAWS

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

• Become part of AAA’s established & trusted brand!  We’ve been serving our members for over 100 years
• No Sundays – 37.5 hour work week
• Bi-Weekly Pay – Plus a Monthly Incentive Plan based on your individual performance
• Over 3 weeks of paid time off accrued during the first year
• Complimentary AAA Premier level membership

What we can offer you:

• Convenient Store Hours: Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 3PM
• Competitive pay starting at $17.00/hour, based on experience and location
• Medical, Dental, Vision and Prescription coverage
• 8 Paid Holidays
• Paid time off to volunteer
• Tuition reimbursement
• 401(K) plan with company match up to 7%

The primary duties of a Retail Sales Associate are:

• Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
• Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and, triptiks)
• Answer incoming overflow calls for Roadside Assistance during high call volumes

Minimum Qualifications:

• Have a high school diploma/GED
• Minimum of six (6) months of sales/customer service experience
• Have effective communication skills both written and oral
• Proficient computer skills including the ability to multitask in several websites and programs
• Ability to read maps and geography knowledge a plus

 AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category: 

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Hybrid Role

• Customer service, sales, customer issue resolution- 75%
• Basic vehicle service tasks, Oil, tires, fluids- 25%
• Store operations, opening/closing, inventory, displays- as needed basis

Growth and career development role

• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
• Will learn all aspects of store operations and flex between front/back shop tasks

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to complete required store education courses and modules required for this position
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Preferred Qualifications

• 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

The Opportunity: 

You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees’ growth. We’re looking for someone like you to help our clients meet their mission by supporting the homeland security mission.

As a leader on our team, you’ll oversee the delivery of the most advanced digital solutions. As you guide your team, you’ll partner with clients to manage cloud operations and services. You’ll move quickly in an exciting and fluid environment to lead the Agile development of a project roadmap, establish project milestones, and implement metrics to track progress, while bringing people together to make a tangible difference.  

Work with us to transform the future of digital platforms. 

Join us. The world can’t wait. 

You Have:   

• 8+ years of experience with IT operations support

• Experience with cloud operations tools and technologies, including monitoring, automation, and orchestration tools, such as ServiceNow

• Experience leading a team of IT operations analysts to support enterprise IT infrastructure, including 24x7 staffing

• Experience implementing operational policies, plans, procedures, and directives

• Experience defining and documenting processes into written procedures, including standard operating procedures, runbooks, and knowledge articles

• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

• Bachelor's degree

Nice If You Have: 

• Experience providing operational reports and status to senior level management, including SLA reporting

• Experience identifying existing or potential problem areas within the area of operations and recommending corrective action 

• Experience in project management, including risk analysis, resource management, and task prioritization

• Experience supporting help desk operations, including ticketing, prioritization, escalation, and resolution

• Experience supporting enterprise cloud environments in AWS, GCP, or Azure

• DHS Suitability

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

Satair (an Airbus Company) is looking for a Product Manager - Tools & GSE (Ground Service Equipment) to join our Product Management Department based in Herndon, VA.

This position is located in Herndon, VA

You will be part of a team growing revenue, profitability and positive cash flow of the product line by building a competitive product portfolio to fulfill the needs of our aerospace customers

Meet the Team:

Our Product Management teams ensure optimal customer perception and increase value recognition of our Airbus products across the globe. Whether you're new to the aviation industry or a seasoned professional, if you have a high attention to detail, a questioning mind and determination you’ll fit right in!

Your Working Environment:

The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your Challenges:

Primary Responsibilities:

• Define the roadmap of product push campaigns to stimulate sales for the year in the Americas region

• Identify opportunities for sales based on Airbus/Satair knowledge of supporting the active fleet

• Support Airlines during their entry into service of the A220 and other Airbus programmes by offering initial provisioning packages of Tools and GSE and ensure these are delivered in time as per customer expectation

• Define and create the content of the campaigns, including relevant product / technical information

• Roll-out the campaigns with the Sales teams and elaborates any relevant marketing material in close cooperation with the marketing department

• Evaluate their commercial outcome and establish lessons learned as appropriate within the organizations (e.g. price and demand feedback)

• Establish the product & service roadmap and drumbeat fulfillment of product & service operations (improvement plan) and development together with the support of internal and external stakeholders

• Actively manage the creation and implementation of global business plans

• Support the governance with regards to operational and financial performance from target proposal (AOP, Forecast) to follow up (MBR – Monthly Business Review)

• Work closely with Supply Chain to optimize the product lines’ inventory investment and provide them with necessary market trend intelligence

Secondary Responsibilities:

• Support Sales in maintaining and winning new business

General Responsibilities:

• Comply with Satair’s mission, values and Quality Management procedures

• Comply with Satair’s guidelines on Ethics & Compliance

• Understanding, sharing and living of Satair values and rules

• Respect Satair processes and procedures agreed per function

• Keep the direct report informed of the status of agreed tasks and of any critical problem areas

• Participate in optimizing Satair’s business procedures by applying existing Satair’s IT systems

• Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements

• Identify and offer suggestions to improve efficiency

• Be well informed about and familiar with the latest developments in Satair's business

• Have an inter-cultural understanding

• Participate in occupational safety and health efforts

• Contribute towards a positive and inspiring working environment

Your Boarding Pass:

• 5 years’ experience in a customer service position in the commercial aerospace aftermarket industry

• Bachelor’s Degree in Business, Engineering or similar degree (BA, Master…) with commercial /technical background and strong project management skills and experience

• Experience with managing the entire value chain to support the Tools & GSE business

• Understanding the respective competitive forces in play

• Knowledge of the product categories within the standard parts market incl. which parts to stock and what pricing strategies to pursue for the different categories

• Knowledge of customer requirements and practices in terms of price sensitivity, lead time, part availability and end part usage

• Drive and ability to lead and influence across organizational boundaries

• Knowledge about the product management discipline

• Proven ability to meet and exceed profitability targets consistently

• Strong business acumen

• Fluent in English both orally and in writing. Additional languages (German, French) beneficial

• Frequent business travel

• Ability to work in an international context

Ability to to work in the US without current, or future, need of visa sponsorship/work authorization is required for this opportunity.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

Experience Level:

Remote Type:

Job Family:

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

As a US Tech Service Change Management and Communication Specialist, you will facilitate smooth organizational transitions through effective strategies and communication plans. This role involves collaborating closely with directors, managers, and various teams to support change adoption, manage communication channels, provide input on training programs, mitigate risks, work with existing project teams, integrate change activities into project plans, and assess organizational readiness for change. By tracking and analyzing key performance indicators (KPIs), the Specialist will ensure the effectiveness of these efforts, driving successful transitions and fostering a culture of continuous communication improvement within the organization.

Primary Responsibilities:

• Apply change management processes and tools to develop comprehensive strategies supporting the adoption of project or initiative-related changes throughout the US service organization.
• Support the design, development, delivery, and management of all communication channels, including but not limited to podcasts, newsletters, and training calls.
• Provide valuable input, document requirements, and contribute to the design and delivery of training programs aimed at facilitating organizational change.
• Identify, analyze, and prepare risk mitigation tactics associated with the introduction of new dashboards, CRM enhancements, policy changes, or strategies.
• Consult and coach project teams on maximizing the effectiveness of change management practices and associated communications.
• Integrate change management activities seamlessly into project plans to ensure alignment with organizational objectives.
• Conduct thorough impact analyses and assess the organization's readiness for change.

Minimum Requirements:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

• Work hours: Full time
• Travel Requirements: 15%
• Relocation assistance: No
• Sponsorship available: No

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

Satair is looking for a Bilingual 3rd Shift Customer Order Specialist , fluent in Mandarin and English to join our AOG department based in Herndon, VA.

The Aircraft on Ground (AOG) Customer Order Specialist (COS) is responsible for reviewing, validating, coordinating resources, and collaborating with internal and external stakeholders to expedite and achieve order fulfillment of AOG purchase orders, inquires, and all customer communications related to the status and processing of purchase orders, customer inquiries and shipment status.

The AOG COS Team will be required to support a 24 Hour, 7 Days a week, 365 Day a year onsite operation. This includes holidays and weekends. AOG COS will be required to work 5 days on a rotating schedule.

Shift Schedule 

3rd Shift 10:00 PM - 6:30 AM

Meet the team:

As part of a multifunctional environment team, you will collaborate with Supply Chain, Product Management, Transportation & Logistics, and the Airbus Manufacturing and Engineering Teams to identify and drive solutions which allow customers to effectively manage their aircraft fleet and operations. 

Your working environment:

The Washington, D.C. metro area is home to multiple Airbus offices: In our nation’s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters – located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze!

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your challenges:

• Receive, process and manage AOG customer orders in CRM tool and ERP system 
• Analyze order upon receipt and validate order urgency and prioritization 
• Provide feedback and reporting to the Supplier Management group on supplier performance 
• Communicate with customers via phone and CRM tool (Freshdesk) to provide status for AOG orders 
• Build rapport with customers in order to establish relationship and trust 
• Coordinate Handoff Meetings with AOG Team Members at the end of each shift Lead daily AOG meetings with Airbus Engineering, Quality and Supply Chain Teams to provide status on all open AOG orders and drive resolution 

Your boarding pass:

• 3+ Years of customer service experience in a fast paced environment
• Experience in the aviation industry or military support environment, either technical, logistics or supply chain preferred
• This department operates on a 24/7/365 schedule in 2 shifts. Employees of this department rotate through 1st & 2nd shifts on a regular schedule ( every 4 weeks). Must be willing and able to support this work schedule. 
• Able to work in the US without a current or future need for visa sponsorship

Take your career to a new level and apply online now!

A full job description will be provided to candidates whom progress to interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

Experience Level:

Remote Type:

Job Family:

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By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. 

Duties and Responsibilities:

• Perform to your best abilities during your assigned work shift.

• Monitor and maintain club cleanliness and atmosphere.

• Ensure that all proper training has been completed in order to operate safely and efficiently.

• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

• Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

• Process and Review Daily Club Activity Paperwork and file in appropriate folders.

• Audit and Balance Cash Drawers on a daily basis.

• Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

• Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

• Adhere to company’s policies and guidelines and address any minor infractions.

• Provide a safe and secure environment for all members

• Communicate with members and a create a high level of customer service.

• Stocking all retail and promotional items for following shift.

• Perform daily club inspections, complete assigned cleaning sections.

• Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

• Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

• Staying up to date on all required certifications and training courses.

• Communicating with, promoting, touring, and assisting prospects and potential members

• Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

• Ensuring Facility complies with all state and federal laws and insurance requirements

• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Qualifications:

• Must be at least 18 years of age or older.

• HS diploma or equivalent required.

• Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

• Great communication skills with internal and external customers.

• Must be team oriented, motivated and well organized.

Benefits & Perks:

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

• Every Team Player receives a FREE Planet Fitness Black Card Membership

• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Other Details:

• Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

• EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Summary:

Job Description:

Essential Functions and Responsibilities:

• Patrols campus parking areas and roads on foot and in a vehicle enforcing parking regulations; issues parking violations to any illegally parked vehicle (including motorcycles and motor scooters), using a cellular phone and accompanying app. Is on the lookout for lost, stolen, or counterfeit parking permits, and takes necessary enforcement action if found. Ensures free flow of traffic to allow emergency response (police/ambulance/fire).
• Supports special parking arrangements on campus for large and special events.
• Utilizes a computer, hand-held device to issue citations and take pictures depicting the violation, where vehicle was parked, and whether a current permit is correctly placed on the vehicle; operates a two-way radio as a means of communication.
• rives a parking vehicle, getting in and out of the vehicle and or starting and stopping the vehicle frequently.
• Performs maintenance on parking meters and/or parking kiosks.
• Provides transport for department documents.
• Collects revenue from parking meters and parking kiosks.
• Attaches and removes vehicle immobilization devices when necessary.
• Places hoods on parking meters for reserved parking (and removes hoods); posts signage, and places barricades to regulate reserved parking for special situations.
• Assists police officers in traffic and control activities and road closures.
• Perform other duties as assigned

Required Education, Specialized Skills and Experience:

• Possession of a valid Colorado Driver’s License.
• Must meet FLC’s Safety Driving Standard.
• High School diploma or GED.
• Ability to comprehend technical aspects of electronic data terminals and ticket writers, telephone systems, and computer systems.
• Strong time management skills
• Ability to work alone and self-motivated
• Previous experience managing potentially stressful situations, including argumentative and hostile individuals and be able to de-escalate situations.
• Must pass background check and complete CJIS Security Awareness Training levels 1, 2, & 4.

Reports To / Supervisory Responsibility:

This position primarily reports to the Fort Lewis College senior police officer on duty or the Chief of Police. This position does not have any supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.
• Works in extreme weather conditions with some loud noise.

Physical Demands:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work and color vision to determine vehicle color.
• Light to heavy lifting required.
• Walks and stands for extensive periods
• Works in extreme weather conditions with some loud noise.

Travel:

Travel is not expected for this position.

FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:

• Exempt from state Classified System- Benefited
• Full Time
• Permanent
• 1.0 FTE
• Typical work hours are Monday through Friday, between 8:00am to 5:00 pm, and weekends/evenings as needed for special events.

Compensation

The hourly range is $20.68 to $22.84, plus a comprehensive benefits package.

Application Process

A complete application packet includes:

• Cover letter addressing interest and qualifications for the position
• Resume
• Names and contact information for three current, professional references

Application materials received by April 10, 2024, will receive full consideration. The position will remain open until filled.

The successful candidate will be required to submit original, official college transcripts, and pass a background check. 

About Fort Lewis College:

On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango

Notice to Prospective Employees:
 The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report.  The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

• Fort Lewis College's alcohol and other drug policy
• Sexual assault policy
• Campus security policies
• Campus/community resources
• The Colorado Riot Offense Statute restriction on enrollment
• Where to find registered sex offender information
• Crime statistics for the previous three calendar years
• Reporting crimes

 
 The Campus Security Report can be accessed in two ways:
By going to the internet website at:   www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request.   You can reach them at (970) 247-7331.

Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.

Discrimination Questions?

Office of Compliance and Community Standards
David Pirrone, Director of Compliance
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182 djpirrone@fortlewis.edu

Questions about Title IX sex discrimination?    
Office of the Title IX Coordinator
Kate Suazo, Assistant Director of Compliance and Title IX Coordinator
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-6729 cmsuazo@fortlewis.edu

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Do you enjoy the challenge and intrigue in finding and qualifying new business opportunities, meeting and establishing new relationships, and working with an awesome team focused on winning?  If you do, come join us at Leidos! 

Our National Security Sector has a new opportunity for a Business Development Director to lead business development activities focused on the Department of Homeland Security (DHS).  The individual filling this position will be based out of our Reston, VA office. 

This is an outstanding opportunity to be part of a team of Business Developers focused on the DHS customer and contribute to the breadth and depth of Leidos business within DHS and FBI.  The role requires an ethical approach to identifying and pursuing new opportunities, comprehensive business acumen, technical understanding, resourcefulness, and outstanding business relationships.  This is a new leadership position in the organization that will report to the Business Development Lead for our Homeland Solutions division.

Primary Responsibilities

The BD Lead is directly responsible for development and execution of a robust qualified pipeline.  The position requires a high degree of responsibility; significant and lasting customer affinity; outstanding communication skills; the ability to multi-task, prioritize and organize against goals and objectives; discernment to manage the pipeline against the business area, sector and corporate strategy; understanding of customer gaps and underlying Leidos IP to fill gaps; and the ability to negotiate for positive outcomes.  In addition, extensive industry relationships, understanding of the existing program and teaming environment, and mastery of various facets of the customer mission are critical to this position.  The BD lead routinely works on complex problems that impact multiple disciplines and provides measurable input to new solutions, processes, or standards to achieve pursuit objectives.  The ability to communicate comfortably at any level (line to executive) is required and expected.

Basic Qualifications

• This position requires a BA/BS or equivalent experience and 15+ years prior relevant experience or a Masters degree with 13+ years of experience. 
• Excellent communications skills – demonstrated through written and oral presentations, development of technical papers, volumes, or similar products
• Possess business and technical vision 
• Ability to think strategically 
• Possess analytical presentation and problem-solving skills
• Familiarity with online tools used by the Federal Government for solicitations
  Experience in identifying and qualifying large business development programs (>$150M Total Contract Value) with emphasis on opportunity qualification and shaping
• Proven record of success developing opportunities within the DHS market or the Intelligence Community (winning single award >$150M pursuits)
• Demonstrated skills in all areas of business development including: opportunity qualification, capture strategy, customer visits, customer relationship development, relationship development with competitors, team leadership, etc.
• Experience in the development of and successful negotiation of teaming agreements
• Subject matter expertise in DHS, Force Protection, Biometrics, and/or Software Development and Integration.

Preferred Qualifications

• 10+ years leading people, teams, and programs.
• The ideal candidate has led pursuits in the DHS market for a minimum of 5 years.
• Federal Security Clearance
• 12+ years’ experience working in or with DHS
• Prior business development experience in any federal market segment
• Ability to gain internal support, operate independently with limited supervision and feedback, and establish solid working relationships with technical staff, division managers, and peers across the corporation

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

 The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. They must be able to master the steps required to effectively manage and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall customer satisfaction.

What You'll Get To Do:

o   o   Provides first level support for inbound incidents and Service Requests

  o   Provide front line phone and email support related to system and application  issues

o        High comfort level working with technology at a fast pace

o        Ability to quickly route issues according to issue type and severity

o       Good communication skills over the phone (polite, good listener, able to dissect customer descriptions into root problems to begin troubleshooting)

o       The ability to multi-task, specifically focused with creating support tickets in a web-based CRM and troubleshoot while speaking to someone on the phone

You'll Bring These Qualifications:

o        1+ year of experience in Help Desk support and/or networking

o       Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred 

o      Degree or equivalent work experience

o       Experience working with Help Desk ticketing tools and knowledge base resources

o  

Preferred Certifications:

o       CompTia A+ 

o       CompTia  Security +

CompTia Network+ 

• HDI Customer Help Desk Analyst 

Microsoft Office Specialist

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. 

Duties and Responsibilities:

• Perform to your best abilities during your assigned work shift.

• Monitor and maintain club cleanliness and atmosphere.

• Ensure that all proper training has been completed in order to operate safely and efficiently.

• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

• Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

• Process and Review Daily Club Activity Paperwork and file in appropriate folders.

• Audit and Balance Cash Drawers on a daily basis.

• Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

• Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

• Adhere to company’s policies and guidelines and address any minor infractions.

• Provide a safe and secure environment for all members

• Communicate with members and a create a high level of customer service.

• Stocking all retail and promotional items for following shift.

• Perform daily club inspections, complete assigned cleaning sections.

• Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

• Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

• Staying up to date on all required certifications and training courses.

• Communicating with, promoting, touring, and assisting prospects and potential members

• Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

• Ensuring Facility complies with all state and federal laws and insurance requirements

• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Qualifications:

• Must be at least 18 years of age or older.

• HS diploma or equivalent required.

• Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

• Great communication skills with internal and external customers.

• Must be team oriented, motivated and well organized.

Benefits & Perks:

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

• Every Team Player receives a FREE Planet Fitness Black Card Membership

• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Other Details:

• Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

• EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.