Total 1,531 job vacancies in Tokyo, Tokyo

ポジション概要:

テナント様の代理人として、賃貸契約の更新、移転の検討、新しいオフィスの検索など、不動産賃貸のライフサイクルのすべての段階において包括的な不動産戦略の提案をします

業務内容：

• 将来の市場動向予測に照らし合わせ、不動産戦略を立案
• オフィス、リテール、インダストリアルの事業用不動産戦略策定のアドバイス（移転時、縮小、増床、早期、部分解約のサポート）
• テナントの立場に立ち、賃貸借契約の条件変更に関するアドバイスおよびオーナーとの交渉
• 他部署や他の営業拠点と連携した顧客の発掘
• 主要クライアントとの関係強化と維持

ポジション概要：

キャピタルマーケットで法人向けの事業用・投資用不動産売買仲介業務を通して、お客様に最適なソリューションを提供します

業務内容：

• クライアントニーズにもとづく売却物件の情報探索、企画営業
• マーケティング業務（売主、買主探索）
• 売買契約及び引渡し業務
• 顧客向け提案資料作成
• その他取引に関する書類作成

【取り扱い物件】

10億円以上のオフィスビル、投資用マンション、物流施設、データーセンター、商業施設、工場、ホテル、ヘルスケア、事業用地等

【取引先】

国内及び外資系投資ファンド、投資法人、不動産会社、一般事業法人、金融機関等顧客担当、エリア担当制ではなく、ご自身の裁量とネットワークを活かして自由にご活躍いただけます。

募集背景：

• 事業拡大のための募集

ポジション概要:

賃貸オフィスの情報提供から候補物件の想定レイアウトの作成、原状回復工事の費用の検証など、オフィス移転のプロジェクトを総合的にサポートしていただきます

業務内容:

• 国内外の法人顧客を対象とした、オフィスビル等の事業用不動産の賃貸仲介営業
• 国内外の法人顧客への当社サービスラインの提案・協業の営業
• 国内外のビルオーナーへのリーシング提案、業務対応
• 新規顧客開拓営業および物件情報収集営業
• メンバーの育成

ポジション概要：

インターネットの普及によるeコマース・通販ビジネスの急成長に伴う、テナント、オーナー・投資家の様々な課題に対して、単なる仲介業務にとどまらず、グローバルとのネットワークや社内各部署と連携しお客様のパートナーとしてソリューションを提供します。

業務内容：

• 物流賃貸仲介営業

情報提供や移転プロジェクトの総合的なサポートや、国内外の荷主企業とのビジネスマッチングをサポートする

• 物件情報収集業務

新規や既存の物件情報を収集し、社内物件データベースへ登録する業務

• 新規開拓営業

Cold Call による新規顧客へのアプローチ業務

• オーナー・投資家向けへのリーシングマネージメントや適正賃料コンサルティング

マーケット戦略立案からマーケット分析に基づく賃料提案などの包括的なコンサルテーションをサポートする

• 担当する案件の内容に応じて、連携する他部門、他国との橋渡し役として、プロジェクトをリードする

募集背景：

2022年7月にスタートしたサービスの更なる拡大のため増員

The Medical Science Liaison (MSL) is a therapeutic specialist who serves as a key field-based scientific resource and technical expert contributing to establishing Clinigen as a leading medicines access company.  This role supports launched medicine and developing medicine throughout Japan, for a range of therapeutic areas (Podiatric, rare diseases).  The position operates within a team structure and will require regular interaction with commercial, marketing, regulatory team and other departments.  This position requires a willingness to contribute to both strategy and tactics with a proactive and can-do attitude.

Key Accountabilities:

• KOL / Investigator / Academia / Scientific community relationships
• Customer Insights
• Knowledge and Compliance
• Medical Information
• Administration

Major Tasks & Activities:

KOL / Investigator / Academia / Scientific community relationships

• Identify, develop and maintain peer-to-peer collaborations and relationships with key medical experts in relevant therapeutic areas.
• Collaborate with physicians and drive medical affairs initiatives including publications, investigator sponsored research (ISR), advisory boards, medical education opportunities, training development programs.
• Provide medical and scientific input into the planning and execution of advisory boards and work with physician experts to review speaker presentations and provide medical references where requested.
• Conduct landscape mapping activities to develop a deep understanding of current patient care in target therapeutics areas.
• Study Group management on the launched product’s post-marketing-surveillance.

Customer Insights

• Collect and communicate key customers insights to internal teams.
• Serve as scientific peer-to-peer resource to disease experts in applicable therapeutic areas. Support the medical community with up-to-date medical information, robust disease expertise and product information when an unsolicited request is received.
• Serve as internal expert in specific therapeutic area demonstrating up-to-date and high-level therapeutic expertise. Train Clinigen staff on key scientific and medical topics in relevant therapeutic area.
• Solicit and share best practices to enhance team productivity.
• Attend and support at International and local congresses / symposia (if needed or required by the needs of the business).
• Deliver, quality medical education presentations in a variety of settings and obtain feedback that can be disseminated throughout the organization e.g. staff meetings, round tables, hospital meeting activities in collaboration with the commercial staff.
• Create and update disease awareness sites to improve patient understanding.

Medical Information

• Deliver medical information responses to all internal and external customer enquiries (escalated from call centre).
• Contribute to and ensure maintenance of the Medical Information Database FAQ, Standard Responses, resources.
• Maintain an up-to-date knowledge of Clinigen products and available resources.

Knowledge and Compliance

• Maintain compliance with all internal and external legal and regulatory guidelines.
• Maintain a current and comprehensive knowledge of Clinigen and competitor's products.
• Maintain up-to-date knowledge of industry trends, cutting-edge practices and techniques, current publications and regulations.
• Maintain up-to-date knowledge of Clinigen’s standard operating procedures and policies and ensure compliance at all times.
• Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards.

Administration

• Ensure documentation is up-to-date and compliant with standard processes and formats.
• Complete required reports within designated timeframes.
• Participate in meetings as required.
• Liaise with management and staff to ensure projects are conducted efficiently.
• Communicate with staff & management using proper channels.
• Master computer skills and required software programs.

• Medical / PhD / Pharmacology / Science Degree
• Previous Medical Affairs, or MSL experience desirable
• Advanced understanding of a relevant therapeutic area(s) e.g. Oncology, Rare Diseases (preferred)
• Understanding of the Medicines JPMA Code of Practice
• Experienced in establishing relationships with senior healthcare professionals
• Demonstrated analytical skills and a solid understanding of research methodology
• Demonstrated ability to effectively communicate across all customer levels, in range of contexts
• Good oral, writing and reading skills in English
• Will be required to travel nationally

• Competitive base salary
• Annual performance bonus
• Ongoing professional development
• Flexible working arrangements
• Supportive team environment

Keeper is hiring a driven Senior Implementation Specialist to join our B2B APAC support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing the most seamless onboarding experience for our customers.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a Senior Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers. You will engage in close collaboration with our customers and work closely with our Director of Implementation to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience.

Responsibilities

• Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
• Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
• Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify
• project-related risks and issues, promptly escalating them to engineering only when required
• Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns
• Communicate in Japanese and English, both verbally and in writing
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Train and mentor other members of the implementation team

• 4+ years progressive experience in SaaS support and/or implementation 
• Strong working knowledge of Salesforce
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones
• Experience with project management tools such as Monday.com
• Bachelor’s degree in finance, business administration or a related field to project management or equivalent work experience

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About SmartNews 

SmartNews is a leading global information and news discovery company dedicated to delivering quality information to the people who need it. Thanks to our unique machine-learning technology and relationships with more than 3,000 global publisher partners, we provide news that matters to millions of users.

Founded in 2012 in Tokyo, SmartNews also has offices in San Francisco, Palo Alto, New York, and Singapore.

If you share our vision and are passionate about our mission, we encourage you to apply!

The Team & Role

The Ads Mobile Team is responsible for treating Ads as a meaningful content to the users and gracefully merging the Ads into the news feed.

As an iOS engineer, we expect you to drive the ads development of our iOS App. More specifically, we expect you to understand the third-party Ads SDKs and the internal Ads APIs to design and implement the client-server architecture of Ads content. These tasks include: deciding how Ads/News are merged, deciding the caching strategy and leading our external partners and internal backend counterparts to design their interfaces.

Your Responsibilities:

• Follow iOS best practices to build a performant App
• Utilize third-party Ad SDKs such as Google Ads Manager to serve third-party Ads
• Design and implement the client-server architecture of our in-house Ads demands
• Work together with Product Managers to improve the Ad experiences and performance
• Support Data Scientists to collect data and make data-driven decisions

Minimum requirements

• 2 years active iOS development experience for a large scale user base app
• Experience designing a new feature from scratch 
• Problem Solving skills to self-serve finding the deliverables of assigned task
• Proven track of making decisions in a data-driven way

Nice to have experiences/skills

• React Native experience is strongly preferred
• Familiarity with Javascript is strongly preferred
• Experiences with iOS Ads SDK is preferred
• Hands-on experience with iOS App performance profiling

Working condition

• Office Location: Tokyo

Click here or visit our careers site for more info.

• All healthcare and social insurance required by the Japanese labor law, plus annual health check
• Visa sponsorship and overseas relocation support available for eligible candidates

Click here or visit our careers site for more info about our benefits.

Team Overview

The Japan Client Relationship Management (CRM) team is accountable for managing client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, etc.

The CRM team also works in collaboration with Product team, Marketing team, Consulting and Analytics team and other business function at Visa for the clients.

What a Sr. Business Development Manager does at Visa
The primary objective for this role is to manage relationships whilst identifying and executing on key business opportunities with platform clients, including Mobile Network Operators. This will center on understanding client objectives, business challenges and opportunities and collaborating with internal stakeholders to bring the best of Visa’s capabilities to help grow their business.

Key responsibilities of the role include

• Excellent execution of key strategic priorities.
• Distill the right vision and strategy for client relationships in collaboration with cross-functional Visa team members.
• Build and maintain highest quality relationships across all levels of our client.
• Working with client executives and working team to ensure their priorities and operational capabilities are clearly understood and our work plans are clearly aligned with them.
• Act as the orchestrator of how our clients consistently experience the best of Visa’s global expertise by ensuring that the way that the entire Visa team interact with clients is professionally coordinated and clearly aligned to the priorities agreed with the client.
• Achieving optimal balance of client and Visa’s interests. This will also include consistently analyzing the Visa business, market trends, regulations and competition to support optimal decision making.
• Driving delivery of a quality sales pipeline for core products and value added services.
• Take clear ownership and accountability of the risks of the business and ensure that as a team, we effectively manage risk through consistent application of all of Visa’s relevant Key Controls.
• Becoming a go-to specialist of acquiring business and any related value added services for the accounts managed by the team

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Reporting to: Firdaus Muhamad (Head of Consulting, APAC)

Location: Tokyo

Application dateline: 20th November 2024

Overview of the role

Located in Tokyo, the Consulting Manager (CM) is responsible for a team of individuals and is responsible for driving the development of that team, while ensuring the delivery of high-quality service and deliverables, within given cost controls. The CM is also responsible for promoting a culture of active intra- and inter-team collaboration to assure that the Consulting Department is fully leveraging the resources available across Euromonitor International. It is important that a CM demonstrates a keen commercial awareness, working in close liaison with Business Development staff as required and through contact with clients (new and repeat).

Reporting to the Head of Consulting, Asia Pacific (HoC), the CM will have the following objectives:

• To ensure effective resourcing and successful execution of each team member’s projects, developing actionable insights for clients.
• To support Business Development (CGBD) and sales in reviewing proposals and identifying new research capabilities.
• To drive collaboration (intra-team and cross-department) in order to better leverage knowledge sources, improve our global solutions, and advance individual development.
• To assist in the hiring, training and development of consulting staff, supporting a commercially aware and capably efficient consulting team that employs all of its resources and manages workloads, utilizing all offices to yield the strongest, cost-efficient results.
• To work with the Director of Global Product Strategy and Development and HoC to further the development of an appointed specialisation. The specialisation will take on a regional context which also feeds into a global specialisation practice.

This is a challenging position and candidates should offer a strong track record in custom research implementation, management of analyst teams, client interaction, research development and strategic analysis.

Key responsibilities

Research:

The CM is fully responsible for the day-to-day management of team activities, providing support and guidance from project assignment to deliverable and debrief. The CM is expected to routinely, engage with team members to ensure that appropriate planning, methodologies and validation mechanisms are in place to generate sound findings. Typical research activities include:

• Project/Staff Line Management: Day-to-day line management of Consulting Analysts, Senior Consulting Analysts, Associate Consultants, Consultants, Senior Consultants, and, Team Leads, as appropriate.
• Project Allocation: Work with other Consulting Managers and the Head of Consulting to assign custom research staff to new projects, and then briefing those staff members together with client development staff, as appropriate.
• Mentoring and Ensuring Best Practices: Provide guidance to the custom research team and ensure implementation of best practices for all aspects of project management including project design and planning, budget control, commissioning, data modelling and checking, writing and editing of reports, client communications and project delivery to the highest standards and client satisfaction.
• Research Team Administration: Ensure that administrative responsibilities for his team and the broader region are up-to-date and accurate. Activities include updating project tracking documents, encouraging routine use of Salesforce, hour logs, payment files, project folders and global plans.
• Revenues and costs: Plan and manage revenues, project costs and salaries for team
• Team Development & Training: Assess team’s outputs and activities in the form of project debriefs, annual 360s and appraisals. Targets should be put in place and measured over time to ensure appropriate growth and promotion levels are achieved. Additionally, the CM should create, coordinate and track training of custom research staff (both on his/her team and across the region) to ensure that individuals have the tools and knowledge necessary to execute given workloads.
• Occasional Project Management and Execution: Ensure the successful management and execution of all projects and clients within a pre-defined research vertical, from inception to delivery. This role will, occasionally, involve a limited amount of own-project execution, ideally limited to one-quarter of the work assigned to a typical senior consultant to allow for management of the broader team, but fluctuating based on relative capacity and workflow demands.
• Process Improvement / Development: Develop and implement methods and procedures for monitoring ad-hoc project work including research content, quality control, client deadlines, costs, and efficiency/capacity considerations.
• Resource Management: work closely with recruiters to ensure that projects are adequately resourced and that the pool and quality of contract analysts matches an expanding workload both in volume of projects and complexity of content.

Commercial:

The CM will support and drive business generation efforts by working closely with commercial teams (most regularly CGBD). Typical commercial activities include:

• Strategic proposal feedback: to guide and check business/client development and account management proposal content to ensure we propose the most appropriate solutions. Where appropriate, to delegate proposal reviews to correct senior staff.
• Support consulting sales effort: attending client pitches/teleconferences, using Salesforce, training/updating business/client development and account managers on custom research solutions and experience. Ensure research personnel effectively support business development with CG opportunities and in the review and/or drafting of final proposals;
• Quarterly Share-out sessions: create formal share-out sessions on a quarterly basis for sales staff to more clearly understand our unique selling points.
• Ensure we have a renewable revenue base: identify, encourage and manage proactive efforts to grow repeat job and repeat client business. Work with appropriate sales teams to regularly share knowledge, ensure quality controls and proactively tailor solutions to our most valuable clients;
• Promote a commercial approach: Ensure that all Consulting research staff is commercially aware and work in close interaction with relevant account management, farming and business development teams.

Core Values & Strategic Objectives:

• Collaboration: Regular interactions with appropriate Syndicated, Commercial and other operations leaders to foster greater collaboration, transparency and visibility across teams.
• Promote visibility and feedback: To provide feedback to Syndicated research and industry managers when syndicated research or knowledge has been leveraged in the course of customised research work. Similarly to help BD as relevant present back case studies and examples of excellent CG work to improve knowledge of Cg and support continuous promotion of our services to as wide an audience as possible.
• Premium: Work to ensure that individual and team activities with both clients and colleagues meet the highest levels of professionalism and excellence possible.
• Specialisation: work with the Director of Global Product Strategy and Development and HoC to further the development of an appointed specialisation. The specialisation will take on a regional context which also feeds into a global specialisation practice.
  

• 7 years of experience in Consulting activities
• Proven experience, previous management experience strongly preferred.
• Demonstrated ability to foster collaboration and trust within and between functions, particularly with syndicated research, consulting business development and sales.
• Proven and respected effectiveness in training and coaching research personnel at all levels.
• An analytical thinker and commercially astute leader.
• A credible enthusiast with a relentlessly positive attitude and effective leadership style.
• A trusted, approachable ‘go-to’ and respected team player throughout the company.
• Good time management and ability to prioritise
• An excellent communicator; with excellent listening skills, patience, and open to a diversity of ideas, perspectives and differences in approach and cultural styles.
• Excellent oral and written communication skills
• Excellent presentation skills
• High level of numeracy
• Organisational ability
• Excellent computer literacy

Why work for Euromonitor ?

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

The Business Development Director’s primary responsibility is to lead, plan and oversee business development for Japan in a global context. This means that the incumbent will be responsible for bringing business to and from Japan for Clinigen.

Key Accountabilities:

• Business Development
• Partner Relationship Management
• Customer Relationship Management
• Administration
• Technical Expertise and Compliance

Major Tasks & Activities:

Business Development

• Identify opportunities for product and company acquisition’s and engaging with brokers/companies to nurture opportunity through to agreement.

• Identify opportunities for strategic partnerships to commercialize medicines inside and outside Japan with Clinigen becoming the market authorization holder (MAH).
• Act as key contact with strategic partners and companies through legal agreement and ensure a smooth handover to the project manager.
• Work with key internal stakeholders to ensure that all necessary due diligence has been conducted on opportunities to identify all risks and potential upsides.
• Lead contract development negotiations with partners to maximize ROI.

Partner relationship management

• Develop and maintain professional relationships with partner companies/suppliers
• Attend partner meetings and product training (as required).
• Identify opportunities for new business through partner relationships
• Take responsibility for assigned partner communications
• Responsibility for wholesaler / partner agreements and ensure conditions are being adhered to
• Support the team with partner company business plan development and marketing material
• Ensure partner reporting of sales where required

Customer relationship management

• Develop and leverage professional relationships with key customers, KOLs, patient advocacy groups and other key stakeholders relevant to the business
• Provide feedback to partners with customer intel as required
• Represent the organisation in negotiations, at conferences, seminars and official occasions

Administration

• Manage the Commercial, Regulatory, BD and Medical finances and input into the budget planning process and approve costs and expenses within limit.
• Ensure filing and documentation is compliant with standard processes and formats
• Complete required reports within designated timeframes (e.g. monthly sales report)
• Participate in meetings as needed
• Liaise with senior management and staff to ensure projects are conducted efficiently
• Communicate with staff & management using proper channels
• Oversee workload and priorities of the Commercial, Regulatory, BD and Medical teams to meet company objectives and legislative timeframes. Proactively inform line manager(s) of any conflicts or delays in projects.

Technical Expertise and Compliance

• Maintain a current and comprehensive knowledge of the regulatory environment, including specific regulations and associated guidelines, apply this knowledge in day-to-day activities
• Maintain a current and comprehensive knowledge of Clinigen, competitors and the local healthcare environment
• Attend relevant industry conferences to expand knowledge of relevant therapeutic areas
• Understand the issues affecting the customers who prescribe our products and patients who use them
• Maintain up-to-date knowledge of industry trends, cutting-edge practices and techniques, current publications, regulations, etc.
• Maintain up-to-date knowledge of Japan related standards
• Maintain up-to-date knowledge of the Group’s Quality Management System and Policies and ensure compliance at all times
• Ensure Company related activities comply with relevant Acts, legal demands and ethical standards.

• 10+ years’ experience in healthcare environment
• 5+ years management/supervisory experience

• Tertiary qualification in science, business or related field is desirable
• Budget & P&L management experience
• Knowledge of Japan regulatory framework
• Knowledge of relevant legislation, professional regulations and codes of conduct
• Experience in market and asset analysis relating to medicines
• Outstanding influencing and negotiation skills employed at all levels of the organization, including senior leadership
• Product knowledge
• Knowledge of GVP, GMP, GDP & ISO9001
• Understanding of Japan reimbursement mechanisms

• Competitive base salary
• Annual performance bonus
• Ongoing professional development
• Flexible working arrangements
• Supportive team environment

Keeper is hiring a driven and self-managed Office Manager & Executive Assistant to join the Keeper Tokyo, Japan team. This will be an on-site position based out of our Tokyo office.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fast growing cybersecurity companies and be an instrumental and integral part of growing our Tokyo, Japan office.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

We are looking for a superstar Office Manager for our fast-paced, hard-working and high-energy APAC sales headquarters in Tokyo, Japan. The Office Manager will serve as the face of our local operations, interfacing with a variety of stakeholders to ensure efficient operational processes. You’ll report directly to the Head of APAC Sales, Country Manager. You will manage the core office activities, including administrative duties, reception, bookkeeping, payroll & HR coordination, supplies purchases, travel and team events. You will be instrumental in supporting the ongoing growth of our Tokyo office and will have full support from the company’s global leadership team.

Responsibilities

Office Management

• Direct and own all office management, including reception, building access, mail services, conference services, catering, basic technical support and general clerical support for our Tokyo office
• Coordination of bookkeeping, accounts receivable, accounts payable and payroll (and benefits) with our corporate finance team
• Plan and organize all office events, parties, team building outings, functions and meetings, including venues, food, transportation and communication
• Oversee office procurement of general office supplies, office equipment, furniture, capital office assets, etc. ensuring supply inventory is sufficient and spending is within budget
• Maintain a unified working relationship with teams in our US (California/Illinois) and Ireland offices
• General errands, administrative tasks and data entry as required

Reception & Administrative Support

• Our Keeper brand is vital to our success; our Office Manager is responsible for greeting all visitors in a professional and welcoming manner
• Provide administrative assistant duties to our executive team including calendar maintenance, travel, errands, clerical tasks, etc.
• Book travel for Keeper team members, including local transport, flights, accommodation and travel insurance
• Communicate with Keeper’s leadership team to provide regular updates and progress

Facilities

• Help with office location procurement, buildout planning and equipment/furniture ordering for brand new office location in Tokyo
• Ensure the office is maintained at a high standard at all times that is compliant with workplace safety and conducive to producing a creative and collaborative environment
• Liaise with building management, facilities vendors and office subcontractors to ensure work is performed in a manner that is satisfactory
• In conjunction with cleaning staff, maintain kitchen cleanliness including responsibility for the dishwasher, coffee machine, fridge and trash
• Responsible for ordering beverages, snacks and meals to keep our troops fueled and happy

New Hire Onboarding

• Coordinate with HR and Recruiting teams to track and manage new hire start date procedures and onboarding
• Coordinate with IT and Team Leads to order new hire computer equipment and peripherals. Manage ordering, shipping and receiving of equipment for both Illinois and California offices.
• Conduct IT Onboarding with new hires (includes assistance in setting up their Keeper Vault and basic apps and programs e.g. Gmail, Slack, OpenPath, etc.)
• Work with preferred vendors to place orders as needed for “new hire swag” (t-shirts, hoodies, etc.)
• Occasionally provide on-site HR coordination for our US headquartered team

Assistant duties to Head of Sales - Japan

• Coordinate and schedule meetings as needed
• Regularly audit calendar for conflicts and work with Head of Sales to handle accordingly
• Monitor daily interview appointments and ensure Head of Sale’s attendance with timely reminders

• Must reside in Tokyo, Japan with the ability to commute to our Tokyo office on a daily basis
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• 3+ years of experience working in an office manager role
• Strong knowledge of arranging travel, events and meetings
• Superior organizational skills
• Strong interpersonal skills with the ability to work effectively in a team environment and under general supervision
• Effective time management and prioritization skills, strong attention to detail, self-motivated
• Comfortable work with all levels of management
• Strong interpersonal skills
• Able to work in a fast paced environment where priorities change frequently
• Excellent computer skills, ie., Google Suite, Excel
• Bachelor’s degree in Human Resources, Business Administration or similar field preferred

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Lead the recruitment process from start to finish, collaborating closely with hiring managers to focus on hiring quality talent at pace.
• Conduct detailed job scope meetings with hiring leaders to determine position specifications, providing relevant market data and recommendations.
• With support from our dedicated off-site sourcing team, you’ll review applications and directly source candidates via various recruitment marketing methods, including online, social media, networks, referrals, and internals.
• Develop and manage recruitment marketing plans or sourcing plans to align with search requirements.
• Hold weekly review calls with hiring managers to provide consultative status updates on each search.
• Ensure timely communication with candidates regarding application and interview status.
• Prepare candidates for interviews, coaching them on logistics, attire, and expectations.
• Keep candidates engaged throughout the process with consistent communication.
• Identify and recommend solutions to perceived difficulties with searches.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Drive the successful launch and provision of an innovative medicine in the Japanese market through an efficient and effective global supply chain by collaborating with internal Clinigen business units and external partners.

Plan, launch and manage the commercial activities for a unique and innovative neonatal nutritional drug in Japan (the first market to obtain approval for use as a drug). The partner, a U.S.-based company, is a scientifically driven company, a pioneer in its field in improving premature infant nutrition to change the standard of care for premature infants in the neonatal intensive care unit (NICU).

Ensure that the best service is offered to healthcare professionals, patients, and other key stakeholders in an increasingly complex global business and product mix.

• Reporting to: Head of Commercial Medicines & Business Development

Key Responsibilities:

• Develop and execute the launch plan of a biologic product (nutritional drug) that has finished clinical trial in Japan and was submitted for J-NDA in summer 2024.

• Post launch, lead the development and execution of the sales and marketing strategy for the product.

• Meet or exceed sales target for the product in Japan. Budget and objectives are set by the project joint steering committee.

• Prepare monthly, quarterly and annual sales forecasts.

• Collaborate proactively with Clinigen’s external partner and internal working groups to lead the continuous development of plans for engagement with healthcare professionals (HCPs), and parent and patient groups ahead of the launch

• Pursue a cutting-edge, digital, omnichannel approach in line with where and how HCPs expect to receive information to enhance data-oriented communication with them

• Recruit, on-board, develop and manage a high-performing, collaborative Commercial team of Medical Representatives that works always in line with Clinigen and the partner’s values and within Japan regulatory requirements

• Set priorities for the Medical Rep team and other commercial and supporting resources

• Monitor and inform the Head of Commercial Medicines & Business Development and the partner’s team of market trends and how they will affect commercial sales of the product

• Manage the access and reimbursement strategy.

• Manage the relationship with Clinigen’s external partner’s marketing team

Skills and Experience Required:

• Entrepreneurial, pathfinder mindset to optimize the value of medicine in a patient-centric way

• Strategic thinker and planner with the ability to execute, adapt and follow through on plans
• Bachelor’s degree in a science, legal, marketing or business-related field
• Extensive experience working in business development within the pharmaceutical industry
• Experience leading a sales or marketing team in pharmaceutical products or medical devices in Japan
• Experience in value, solution and complex selling
• Ability to market medicinal products to clinical users (not only prescribers)
• Broad personal network of specific senior Pharma, pharmacist bodies, patient organizations and regulator contacts to enhance the new business pipeline
• Ability to read, write and actively participate in meetings in English
• Data-driven and analytical, with a logical approach to business planning to identify and leverage opportunities
• Highly articulate, with excellent verbal and written communication skills and strong presenting ability
• Proactive and solutions-driven, with a high level of accountability and ownership for driving results through people
• Ability to build strong working relationships with internal and external stakeholders to collaborate effectively on projects with mutually beneficial outcomes
• Strong English and cross-cultural skills – ability and flexibility to communicate efficiently with US/internationally based partner team.
• Ability to create, coordinate, and maintain integrated plans and control or respond to changes in strategy and scope
• Ability to work collaboratively as a team member across various functions
• Ability to prioritize and work independently in an ambiguous, constantly changing environment
• Ability to communicate effectively at all levels of the organization including executive management
• Experience in health economics, outcomes research, pricing, reimbursement, and/or portfolio analysis
• Ability to influence, network and interact with senior business leaders

If this opportunity excites you, we encourage you to send in your application! We are eager to get back to you quickly and share more insights about the role.

• Competitive base salary
• Annual performance bonus
• Ongoing professional development
• Flexible working arrangements
• Supportive team environment

Your Career

・国内の大企業に対するセキュリティプラットフォームの提案/販売が主な業務です
・担当する約30社前後の大企業を元にテリトリープランを策定し、どのアカウントにどの商材をいつ仕掛けるか計画を立てます
・その上で各社のアカウントプランを策定し、具体的な商談を創出していきます
・新規顧客の開拓と既存顧客への提案の双方を行います
・マーケティングやインサイドセールス部門と協力しリードを獲得します
・クライアントの課題やニーズを把握し、その課題解決方法を提案していきます
・課題解決方法はペアとなるSE担当や製品部門の営業・SE、その他セキュリティ専門チーム等と協力しながら進めていきます
・またパートナ企業との協業もwin－winの形を作り商談を進めていきます
・商談の進捗はCRM上で逐次アップデートしていきます
・週次のフォーキャストミーティングでは四半期ベースの数字の管理を行います
・チーム内で頻繁に勉強会やディスカッションの機会を設けていますので情報発信や共有も行っていきます