Total 9 Manager job vacancies in Tokyo, Tokyo

Your Career

In the Strategic Account Sales Division 2, we are responsible for new customer acquisition and account management within Japan’s top 50 companies in the financial industry, as well as the retail, logistics, and media industries among Japan’s major enterprises. We expect you to take charge of Logistics , General Printing manufacturer.

Your Impact

• In these markets, we pride ourselves on having a very high market share and support our customers' digital transformation from a security perspective - Our basic sales style involves proposals and contract negotiations with management and decision-makers
• You will also approach end-users and provide sales support and post-sales activities for related partners
• You will collaborate with internal departments such as product sales and the marketing team to enhance recognition in your assigned market and generate business opportunities

デジタルプロダクションにおいて、ヘルスケアクライアントに特化したチームでのVeevaコンテンツ制作進行管理業務をリードしていただきます。

コンテンツ制作のプロジェクトマネージメント（人材リソース、クオリティー、ファイナンス、スケジュール）を中心として、プランニング / 制作 / 運用、各種デジタルプラットフォーム / ツールと連携したＶｅｅｖａ関連案件を全般的にマネージするポジションとなります。

クライアントおよび社内/社外のチームメンバーと連携をとり、プロジェクトを推進していくことが求められます。

ヘルスケア業界に特化したプラットフォーム / メディアに精通していればより望ましいです。

プロフィットとキャッシュフローを把握した上で、相場に合ったリーズナブルなコストプランの立案が重要となります。

業務受注量に応じてチームを拡大していきますが、その際の採用からメンバーの知見向上を目指したラーニング、人材評価などピープルマネージメント領域でも活躍して頂きます。

Job Description

・The main job is to propose and sell security platforms to major domestic companies
・Create territory plans based on the approximately 25 major companies you are responsible for, and plan which products to target and when
・Then, create account plans for each company and create specific sales negotiations
・Both develop new customers and make proposals to existing customers
・Work with the marketing and inside sales departments to acquire leads
・Understand the client's issues and needs and propose solutions
・Work with your paired SE, the product sales and SE departments, and other security specialist teams to solve problems We will work to make decisions
・Work with partner companies to build win-win relationships and advance business negotiations
・Progress of business negotiations will be updated in CRM
・Manage quarterly figures in weekly forecast meetings
・Frequent study sessions and discussions will be held within the team, so information will be disseminated and shared

What you get to do in this role:

• Work together with country/regional marketing leadership to develop a field marketing plan that supports sales objectives and grows the customer base.
• Research, recommend and drive targeted marketing plans that bring together corporate programs, opportunities and activities. This role will need to establish a close and efficient two-way communication with Japan President, sales leadership, marketing leadership, corporate and vertical marketing and the field sales teams. 
• Work cross-functionally to oversee the timely execution of the field marketing plan. 
• Ensure all activities achieve standards, adhere to current messaging and remain within guidelines. 
• Forecast, evaluate, measure and report on marketing campaign effectiveness and ROI. 
• Engage with sales, inside sales, and partner sales to track lead follow- up, qualification and conversion to ensure there is alignment between the field marketing activity and lead follow-up. 

We are looking for an experienced Project Manager to join our Player Support Team, based in Japan. This is a fantastic opportunity to lead a remote team of 20+ to support a AAA gaming partner. You will lead 4 language-based teams, working closely with our client to drive quality and efficiencies in service delivery. Our preferred candidate would be a a gamer and have experience working the games industry.

Job description:

• Lead the daily operations of the team, managing, coaching, and supporting 4 team leads and their teams. .

• Proactively monitor and improve service levels through KPI tracking andanalysis, and implementing necessary changes, when required.

• Act as the main point of contact both internally and externally with partner, proactively communicating and escalating in a timely manner, when required ,

• Responsible forchecking and reviewing work and business reports before sending them to partner.

• Accountable for creating presentations to support weekly, monthly, and quarterly business reviews to report on the performance of the team, including sharing insights to support the data and highlight opportunities for improvement.

• Manage all staffing needs, including hiring, performance management, and vacation planning to ensure the team is running efficiently.

• Develop formal coaching plans and provide support to team members

• Ensure the team follows all company security guidelines and take required action, if necessary.

• Take on additional managerial tasks as needed.

• Flexibility for meetings that may fall outside regular hours due to time zone differences.

• Minimum of 4 years of customer service and/or technical support experience in a contact centre.

• Proven track record in managing and leading a small to mid-size team.

• Effective verbal and written communication skills in English (C1 Level)

• JLPT N1 fluency in Japanese or higher.

• Experienced in delivering excellent customer service via email and chat,

• Gamer or understanding of games and ability to provide in-depth gaming (PC/console/mobile) troubleshooting and support.

• Ability to create, analyse, and present information confidently

• Team management experience

• Team player mentality.

• Salary increase available

• Transportation expenses paid

• Free dress and hairstyle

• Various types of social insurance

• Annual paid leave system

• Full remote

About us:

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.

The role provides you with an opportunity to flex your creative muscle and put real-life solutions in place to make an instant business impact. It is a hands-on role where you will generate ideas as well as execute them. You will utilize your innate curiosity and test your resilience, focused on but not limited to: 

• Planning & Execution: Plan and execute marketing strategies aligned with market units goals and objectives to attract, drive and win Net New Name business. 
• Demand Generation: Generate Net New Name target account leads through various channels, including events, campaigns, digital, social media, partner collaboration. 
• Account Based Marketing: Plan and execute Account Based Marketing activities to support influence existing opportunities and win new logos. 
• Market insights: Provide local research and marketing intelligence to enhance sales, and support shape and optimize the go to market for the business aligned with the sales organization. 
• Localization: Where needed manage localization of any relevant campaigns or marketing collateral. Localize and execute global and regional marketing campaigns as required. 
• Budgeting: Manage the marketing budget and prepare monthly forecast reports based on actuals and upcoming plans. 
• Data Management:  
  • Ensuring Net New TAM data is clear, concise, available in our digital tools and targeted through campaigns to increase engagement.  
  • Manage the CRM system in a timely manner for lead management and list collation. 
• Analysis, Reporting and Optimization: Track closely campaign results, to optimize and adjust where needed to drive demand, providing insights and reporting on results. 

What you get to do in this role:

The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• You will have a portfolio of customers
• You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

Project Management, to include:

• Proving advice at a strategic level from the project conception stage, and on different approaches that can be adopted in order to successfully achieve the client’s overall objectives
• Leading the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• Planning for and the ongoing management of quality, safety, health and environment issues
• Establishing effective project governance, processes and systems to be utilised throughout project
• Project planning, including ensuring the production of the detailed project plan
• Advising upon the procurement of resources
• Leading and facilitating the overall cross－functional project team
• Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance
• Managing the change control process
• Monitoring and advising upon project finances
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Ensuring the production of formal project progress and other reports
• Taking a leading role in interfacing with the client and other consultants, at all project stages

Marketing and business development, to include:

• Taking responsibility for developing new business opportunities with existing and new our clients
• Identifying and acting upon cross－selling opportunities
• Working with Associate Directors and Directors to construct bids for new work
• Attending marketing events and Client interviews
• Ensuring that project case study, photograph and project CV files are kept up to date
• Identifying and acting upon opportunities to improve project management procedures, templates and products and hence improve the service provided to clients
• Identifying and acting upon cross－divisional opportunities    

Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Besides many enterprises and government agencies, nearly 30% of the world’s top MSSPs rely on our platform, and that number is growing every day as more companies recognize the value of next-generation security solutions. We're at the forefront of protecting organizations against sophisticated cyber threats using cutting-edge AI and automation technologies. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that drives real impact in the market.

To accelerate our growth, we are seeking a talented Country Manager with startup passion, a can-do attitude, and a desire to make an impact, while building a future for themselves and Stellar Cyber. If you are excited to be part of a very fast-growing team with lots of opportunities, Stellar Cyber is a great place to grow your career.

Stellar Cyber is looking for this individual with an innate passion for Cybersecurity, to grow and expand our market in this Region. This individual will be responsible for strategic sales growth with enterprise and MSSP customers, as well as working with channel and technology partners to maximize market adoption and ensure client success.

Responsibilities:

• Lead account strategy and execution to generate new business growth, and add to our portfolio of customers in the Great Lakes Region.
• Deep experience selling successfully to MSSPs
• Prospect aggressively to develop new business partnerships through networking, referrals, company lead generation and cold calling
• Identify customer requirements, influence strategic direction and buying decisions
• Drive business development and effectively manage all buying cycles and pipeline
• Work as a cohesive team with Sales Engineers and cross functional team members
• Work collaboratively with channel/ reseller community
• Learn, develop and evangelize new ways for Stellar Cyber to differentiate itself in the marketplace
• Travel to existing and prospective customers to build, maintain and develop increasing market share
• Forecast accurately and achieve revenue targets and other sales metrics

• 5-7 Years Enterprise Security Sales Experience
• Successfully demonstrated the ability to sell solutions for Enterprise Security use-cases
• Strong business development, technical presentation and written skills, and the ability to present technical concepts and business solutions clearly
• Solid client facing and interpersonal skills; ability to build influential relationships with security analysts, CISOs and CIOs
• Track record of success and quota achievement
• Demonstrated ability to effectively eliminate sales obstacles through creative and adaptive approaches, to accelerate sales cycles and win competitive deals
• Intuitive sense of required steps to close business and gain customer validation
• Proven ability to make strong connections and develop deep customer and partner relationships
• Strategic and analytical thinking skills, able to plan, pitch and execute
• Entrepreneurial drive and work ethic
• You are self-motivated, with a drive to succeed in a highly competitive, fast-paced and dynamic segment of the IT industry.
• Team player
• Experience using CRM/Salesforce, MS Office and other sales tools
• University degree or equivalent experience.