Total 72 Manager job vacancies in Gurgaon, Mumbai, Pune, Bangalore

Support the Head of India Finance Shared Services to:

• Implement the John Crane Global Shared Accounting Services strategy, policies and operating model
• Ensure the successful set-up of the India Finance Shared Service teams to deliver the services in accordance with the SLAs
• Ensure all services provided are to the required quality and financial control standards Lead and drive Knowledge Transfer from local finance teams ensuring services hand over seamlessly without any gaps in service or a reduction in quality
• Monitor compliance and process performance, working with John Crane Global Business Services Board, local finance teams, the Internal Controls teams and Internal and External Audit
• Drive process standardisation, harmonisation, automation, excellence and continuous improvement Accounts Payable Services Activities
• Vendor Payments and Approvals
• Employee Expenses Reimbursements
• Query Resolution
• Management of Vendor Payment types, methods and files
• Positive verification of vendor bank details
• Task Management and workload assignment across the Queries and Payments team
• Undertaking of SES Green Belt Projects to improve process efficiency

Controls and Compliance:

• Vendor & P-Card Statement Reconciliations
• Aged Creditors Reports and Commentaries
• Other compliance with internal controls and regulatory requirements.
• Manage the recording, progress and resolution of vendor and stakeholder queries.
• Manage Group Outlook inboxes for effective query receipt.
• Manage access to bank portals for upload of payment files
• Management and control of payment files and templates
• Ensure compliance with compliance to Smiths Group and John Crane Policies and to applicable accounting and reporting standards etc.
• Identify and mitigate financial risks while maintaining strong internal controls Projects
• The Smiths Group and John Crane often undertake change projects to improve efficiency and reduce operating costs. This position will be a key stakeholder in ensuring such projects are delivered in accordance with the plans and will be expected to lead related, relevant workstreams
• Drive collaboration with buying teams to resolve clearance of invoices that are blocked for payment.
• Support the audits undertaken across the organisation. Team Leadership • Develop and implement a comprehensive learning and development programme for all team members to ensure their skills and behaviours meet and continue to meet John Crane requirements
• To be a role model and promote Smiths Group Values and Leadership Behaviours
• Foster a culture of collaboration, accountability, and continuous learning. Process Improvement
• Continuously assess and improve finance and accounting processes to enhance efficiency and accuracy
• Implement automation and technology solutions to reduce manual effort and strengthen financial controls

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and retailers, we enable customers to defy what is possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape. 

Job Description 

As a Product Manager you will be at the heart of creating scalable platform tools that bring NielsenIQ’s data to the heart of the decisions our clients make every day. The role is to partner with internal NIQ users and clients (Customer Success and Modeling teams) to understand their needs and translate them into product requirements, develop user stores, and assist Scrum teams to meet sprint objectives. This can include tools used to define client specifications, tools to enter modeling specification, run modeling pipelines, create modeling libraries, monitoring, and delivery.  You can expect to work in a cross-functional, global team to contribute to building our analytics ecosystem, enabling rapid innovation at scale to solve clients’ needs 

Responsibilities  

• Partner with the product and delivery leads to understand needs, translate them into product requirements, and apply that knowledge to solutioning and work with the business on process efficiencies 

• Work closely with the Product owner to breakdown complex high-level scope into easy to understand and unambiguous business requirements 

• Provide support to Product Owners in defining JIRA Stories within the Product backlog to document requirements in a standardized and consistent format 

• Development Jira user stories covering feature requirements and acceptance criteria.   

• Manage Requirements Backlog  

• Provide Product Leadership with relevant reporting and metrics of backlog and delivery 

• Support roadmap, project development, planning and reporting 

• Support and maintain product and project related documentation outside of JIRA 

• Support the agile software development teams to document the requirements, design, testing and deployment phases 

• Participate in relevant scrum meetings to aid delivery against captured requirements and meet sprint objectives  

• Contribute to the maintenance of issue logs, meeting minutes, meeting schedules, project summaries and updates 

Qualifications 

• 5+ years of experience in a Business Analyst or Product role 

• Curiosity about data, problem solving, documentation, and writing skills are necessary.  

• Solid communication skills, including the ability to influence key stakeholders and interface with clients 

• Experience with Cloud Technology, Operations and Data Science is desirable 

• JIRA and Confluence knowledge is required  

• SCRUM certification and Agile experience is highly desirable 

• SQL proficiency sufficient to analyze data 

• Bachelor's degree 

Your Career 

Become a member of the CFO Organization’s Transformation team at Palo Alto Networks! We are seeking a highly motivated Finance Transformation Analyst with a strong background in Financial Planning and Analysis (FP&A) processes who is excited to join a high growth company. The role will provide the opportunity to work alongside FP&A Leadership to optimize the structure, improve forecasting accuracy, enhance governance, and build scalable solutions for future growth. The ideal candidate must possess strong knowledge of the project life cycle for Finance software Tableau/SAC/Anaplan, exceptional communication skills and a proven ability to deliver game changing business outcomes.

Your Impact 

• Collaborate with business organizations (Entity and Regional Controllers) to assist in the implementation of process improvements, automation, and continuous improvement projects. Support FP&A-related system implementations
• Identify and drive improvement and efficiency opportunities within current FP&A
• processes and solutions through current or future technology capabilities like Tableau, SAC, S/4HANA, Analytics, Robotic Process Automation (RPA)
• Execute Finance Transformation projects, governance, and development of process documentation and training materials
• Develop and execute system testing to properly account for FP&A functions (includingTableau, SAP S/4HANA, SAC, etc.)
• Conduct multiple User Acceptance Testing (UAT) and post-launch validations to ensure seamless system implementation
• Develop project updates and internal communication within the organization and present information in cross-functional meetings by using data and insights to inform conclusions and support decision-making
• Understand structural Governance of Master Data and its linkage to other drivers and attributes
• Act to resolve issues that prevent the team from working effectively
• Analyze complex ideas or points of view and build a range of practical and meaningful recommendations

Working with the Global Sr. Trade Compliance Manager for John Crane and the APAC Trade Compliance Director for Smiths Group to define and execute project objectives and continuous improvement initiatives and internal controls in Tariff Classification, origin determination, customs valuation, Export Control and Sanctions

Responsibilities:

• Implementation, monitoring and roll out of Smith’s overarching Trade Compliance Policies within the APAC region
• Interface with 3rd Party customs brokerage providers in the region raising and monitoring customs compliance standards and developing key performance indicators to continually raise customs compliance standards
• Support and develop our part time John Crane Trade Compliance Officer network in the region and coordinate process and procedure standardization across the region
• Duty Optimization Monitor and review Logistics/Broker Performance Process Controls & Process Improvement gains
• Single point of contact and Trade Compliance Officer (TCO) for any Trade Compliance related issues and queries, both internally and externally.
• Evaluating our business operations and processes
• Consulting across business operational functions, providing guidance and contributing specialized Trade Compliance knowledge
• Monitoring changes to applicable local trade laws, regulations and requirements and advise stakeholders on the potential impact and recommendations on changes required
• Conducting regular internal self-assessments of the site’s import and export activities, in coordination with other functions
• Evaluating John Crane India’s customs valuation methodology and defending customs values to SVB in coordination with local Finance and global Tax & Transfer Pricing.
• Recommending solutions and determining requirements to build efficient and effective processes and internal controls
• Business Partner for cross-functional teams [Sales, Purchases, Finance and Supply Chain Operations] by executing the following processes: ERP Trade Data Management; E-invoice and E-way Bill Management; Execution of Letter of Credit transactions; Transactional Reviews, Origin and FTA, Tax Refunds and export incentives.
• Monitoring the requirements under DGFT, FEMA and Import/Export compliances
• Reduce Duty Spend in Region Optimize Duty and customs relief programs in the region
• Assist internal cross functions to provide solutions
• Reviewing transactions from a trade compliance perspective
• Build internal trade compliance program in region
• Build internal controls
• Productivity Gains

This role is to manage Smiths Detection’s Finance Shared Services Centre (SSC), improve customer satisfaction, ensure robust service delivery, and identify and implement process improvements. The individual will be a strong people leader and maintain the relationships with regional, entity and divisional finance stakeholders as well as with cross-divisional and group team members.

The role will take on responsibility for the Accounts Payable team, directly managing the Accounts Payable Team Leader and working with with all team members as required. This team provides agreed services for a number of the Smiths Detection sites. Working with the divisional HQ team and local finance teams, this role will review the appropriateness of and achievement of KPI’s and targets to ensure that these encourage the right priorities for the team and that customer satisfaction and quality of delivery are elevated.

There are also Accounting, Reporting and Controls (ARC) analysts reporting into a number teams globally who are co-located at the Pune site. This role will support the development of these Finance team members so that the Division can continue to support the assignment of these individuals to work with the local teams. This will include arranging training, learning and development, and acting as a ‘dotted line’ manager for the individuals for aspects of work which are best dealt with onsite. This role will initiate and manage recruitment where necessary to maintain an appropriate level of capabilities and resourcing within the team. This role will also ensure that individuals can support other teams in the case of the absence of primary team members, and to allow team members to swap roles if appropriate, to broaden the experience of team members.

This role will be key to building a reputation for high quality delivery and success by Finance Shared Services, supporting career paths of team members and improving structures and processes to make the SSC a function that businesses are keen to work with and that individuals wish to join and stay in and to develop their careers at Smiths Detection.

Ensure service delivery and stakeholder alignment:

• Maintain regular contact with local and divisional finance teams to ensure alignment on performance and to identify improvements
• Review KPIs and monitor other measures of performance such as feedback, to assess service delivery and customer experience
• Actively maintain regular forums with division, entity and regional controllers
• Ensure the team remains strategically aligned to the divisional and group objectives
• Build relationships with Group and cross-divisional teams, including John Crane, to help identify where common solutions or knowledge sharing could help Detection and other Smiths divisions
• Quickly solving problems which other team members are not able to, and building capability within the team to resolve issues directly
• Strong communication and understanding with local and regional finance teams to allow concerns to be escalated to this role and then time required from the local teams to be significantly reduced, with solutions overseen within the Shared Services Centre. This should free-up time in local and regional finance teams to allow them to focus on business partnering.
• Where there are changes in priorities, objectives or strategic direction, identify and implement the changes required in the team to meet revised needs

Team management:

• All aspects of people management including career development, learning and development, reward, recruitment and retention, working with HR as appropriate
• Supporting AP Team Leader in management of Accounts Payable team
• Lead and motivate the team to deliver the most for the business and to develop professionally

Operating effectiveness, process improvement and quality assurance:

• Review and revise operating policies and procedures for the team to ensure effective operation, ongoing compliance with divisional and group policies and control frameworks as well as the requirements of local teams
• Translate wider objectives for the business into activities for the team to perform
• Maintain and develop the internal control environment and quality assurance processes within the team
• Identify common causes or solutions where issues are identified and implement solutions such as training and process change to improve effectiveness and experience of team members and improve the quality and volume of delivery
• Oversight of larger process changes and projects such as implementation of new systems to improve automation in procure to pay processes

Visa is seeking an experienced Senior Manager that will work with our internal teams to assess and manage key technology risks.  In this role, the candidate will be responsible for the oversight and execution of a process designed to capture risks, ensure the correct stakeholders evaluate the risk, and then present the risks to decision-makers.   The role will collaborate with other risk management functions and programs, such as Cybersecurity and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary. The candidate will collaborate with other team members involved in the overall process, and will help to ensure that risks are processed and evaluated timely.  The candidate must have an understanding of technology risks and controls, and effectively collaborate with multiple stakeholders. The position reports to the Director of Technology Risk.   

RESPONSIBILITIES

• Oversee processes and lead team members related to the execution of governance meetings, identifying and remediating inefficiencies in the process as necessary
• Execute the exceptions management process
• Follow-up with stakeholders to answer additional questions or to get clarifications
• Track status of exceptions, provide reporting to management and stakeholders
• Collaborate with other teams involved in the process (e.g. Cybersecurity, Risk Assessment, etc.)
• Run/Manage governance meetings end-to-end (scheduling, execution, follow-up)
• Understand technical controls (expertise not required)
• Provide the first level of review of exceptions to ensure sufficient information is included in requests
• Continuously evaluate and propose enhancements to the process
• Perform basic training of GenAI models for the purpose of facilitating automation
• Attend and provide information on risk assessment at governance and leadership meetings
• Develop and/or support delivery of risk reporting to management, governance committees.  Coordinate and develop responses to regulatory inquiries/requests. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Support the Head of Shared Accounting Services – India to:

• Implement the John Crane Global Shared Accounting Services strategy, policies and operating model
• Ensure the successful set-up of the India Shared Accounting Service teams to deliver the services in accordance with the SLAs
• Ensure all services provided are to the required quality and financial control standards
• Lead and drive Knowledge Transfer from local finance teams ensuring services hand over seamlessly without any gaps in service or a reduction in quality
• Monitor compliance and process performance, working with John Crane Global Business Services Board, local finance teams, the Internal Controls teams and Internal and External Audit
• Drive process standardisation, harmonisation, automation, excellence and continuous improvement

General Accounting Services Activities

• Journal Processing, Accruals and Prepayment, Intercompany Recharges, Balance Sheet Reconciliations, Month-end close, etc.
• Task Management across multiple legal entities
• Support to Regional Finance Business Partners in the preparation of budgets, forecasts, and variance analyses for business planning
• Provision of Management Accounting Services to support internal decision making

Financial Reporting, Audit and Compliance:

• Prepare and review financial statements, including income statements, balance sheets, and cash flow statements.
• Ensure compliance with accounting standards (e.g., GAAP/IFRS) and regulatory requirements as per Group requirement
• Coordinate and manage financial audits, working closely with external auditors.
• Ensure compliance with internal controls and regulatory requirements.

Inventory and Fixed Assets:

• Supervise inventory management processes, including valuation, reconciliation, and control.
• Ensure consistency in inventory valuation practices and compliance with accounting standards.
• Work with local Business to establish robust reconciliation procedures to match physical inventory counts with recorded quantities in the financial records.
• Oversee the accounting for fixed assets, including depreciation and impairment assessments.
• Work closely with various departments to manage capital expenditure requests and approvals.
• Ensure that all capital investments are properly recorded and capitalized in accordance with accounting policies.

Team Leadership:

• Develop and implement a comprehensive learning and development programme for all team members to ensure their skills and behaviours meet and continue to meet John Crane requirements
• To be a role model and promote Smiths Group Values and Leadership Behaviours
• Foster a culture of collaboration, accountability, and continuous learning.

Process Improvement

• Continuously assess and improve finance and accounting processes to enhance efficiency and accuracy
• Implement automation and technology solutions to reduce manual effort and strengthen financial controls

Compliance and Risk Management

• Ensure compliance with compliance to Smiths Group and John Crane Policies and to applicable accounting and reporting standards etc.
• Identify and mitigate financial risks while maintaining strong internal controls
• The Smiths Group and John Crane often undertake change projects to improve efficiency and reduce operating costs. This position will be a key stakeholder in ensuring such projects are delivered in accordance with the plans and will be expected to lead related, relevant workstreams

We are seeking a dedicated and detail-oriented Quality Control Manager to join our team. This role is crucial in ensuring that our products meet the highest quality standards while driving continuous process improvements. The ideal candidate will have a strong background in quality management and a commitment to excellence.

Key Responsibilities

1. Process Improvement

• New Product Development: Enhance the reliability and quality of new product development processes.
• Ongoing Review: Continuously review products, processes, and systems to identify areas for improvement.

2. Quality Standards and Compliance

• Maintain Standards: Ensure that company quality standards are consistently upheld.
• Specifications: Devise, review, and set specifications for products or processes, including raw materials or intermediate products.
• Supplier Compliance: Set requirements for suppliers and monitor their adherence to these standards.

3. Manufacturing Oversight

• Process Monitoring: Oversee the product manufacturing process to ensure adherence to quality standards.
• Production Meetings: Actively participate in production meetings to stay informed about manufacturing conditions and challenges.
• Final Inspection: Inspect final outputs and compare them to requirements, approving products or rejecting defects.

4. Team Management and Training

• Supervision: Supervise inspectors, technicians, and other staff, providing guidance and feedback to ensure high-quality work.
• Training: Ensure employees receive adequate quality assurance training across all aspects of the production process.

5. Health and Safety

• Guidelines Compliance: Ensure compliance with health and safety guidelines and legal obligations throughout the production process.

6. Quality Assurance and Reporting

• Inspection and Testing: Examine goods or services to verify they meet quality standards, including raw materials used in production.
• Statistical Reports: Produce statistical reports on quality standards and issues.
• Management Reporting: Report on quality issues, product recalls, and other relevant matters to upper management.

7. Customer Engagement and Feedback

• Customer Needs: Understand customer needs and requirements to develop effective quality control processes.
• Product Feedback: Engage with customers and gather feedback to improve quality and address any concerns.

8. Efficiency and Waste Management

• Production Efficiency: Work on improving production efficiency and managing waste effectively.

9. Product Approval

• Approval Process: Approve products that meet quality standards and reject those that fail to meet specifications.

10. Process Changes

• Recommendations: Recommend and implement changes to production processes and quality control procedures as needed.

We are seeking a detail-oriented and strategic Purchase Manager / Executive to join our procurement team. The ideal candidate will be responsible for developing purchasing strategies, managing supplier relationships, overseeing inventory needs, and ensuring cost-effective procurement processes. If you have strong negotiation skills and a commitment to quality and efficiency, we want to hear from you!

Key Responsibilities

1. Purchasing Strategy and Management

• Strategy Development: Develop and implement effective purchasing strategies to optimize procurement processes.
• Daily Activities: Manage daily purchasing activities, supervise purchasing staff, and allocate tasks to ensure efficient operations.

2. Supplier Management

• Supplier Relations: Build and maintain strong relationships with suppliers. Negotiate contracts, prices, and delivery timelines.
• Vendor Evaluation: Evaluate potential vendors based on quality, timeliness, and price. Select and negotiate contracts with suppliers.

3. Documentation and Record-Keeping

• Record Maintenance: Maintain a comprehensive supplier database, purchase records, and related documentation to ensure accurate and up-to-date information.

4. Inventory and Equipment Management

• Inventory Coordination: Work closely with inventory control teams to determine and manage inventory needs, ensuring optimal stock levels.
• Equipment Maintenance: Oversee the maintenance of office and manufacturing equipment and machinery, ensuring they are in good working condition.

5. Quality Assurance and Cost Management

• Quality Standards: Ensure all procured items meet the required quality standards and specifications.
• Cost Estimates: Prepare cost estimates, manage budgets, and track expenses to ensure cost-effective purchasing.

6. Process Improvement

• System Enhancement: Continuously work to improve purchasing systems and processes for greater efficiency and effectiveness.
• Metric Tracking: Track and report key functional metrics to identify opportunities for cost reduction and process improvement.

7. Training and Development

• Employee Training: Train new employees in the purchasing process and the use of purchasing systems to ensure consistency and competence.

8. Order Management

• Order Processing: Review and process purchase orders to ensure accuracy and timely fulfillment of orders.
• Delivery Scheduling: Schedule deliveries and monitor the timely fulfillment of orders to avoid disruptions in the supply chain.

9. Vendor Research and Selection

• Vendor Research: Research and evaluate potential vendors to compare pricing and services, ensuring the best value for the company.

10. Coordination and Communication

• Internal Coordination: Coordinate with fellow managers to monitor inventory levels and determine supply needs based on production and operational requirements.
• Problem Resolution: Address any issues related to procured items, including quality problems or delivery delays.

11. Contract Negotiation

• Authorized Negotiation: Negotiate prices and contracts with suppliers.
• Vendor Selection: Select prospective vendors and establish agreements.

12. Order Approval

• Approval Process: Approve purchase orders and ensure they align with company needs and budget constraints.

We are looking for an experienced and dynamic Production Manager to lead our production team. The ideal candidate will be responsible for overseeing the entire production process, ensuring efficient operations, maintaining quality standards, and driving continuous improvement. If you have a strong background in production management and a passion for optimizing processes, we want to hear from you!

Key Responsibilities

1. Production Planning and Scheduling

• Oversee the entire production process, including planning and organizing production schedules.
• Develop and coordinate production plans and timelines in collaboration with customers.
• Assign daily workloads to team members to ensure efficient operations.

2. Team Supervision and Coordination

• Supervise the production team to manage and execute production activities effectively.
• Work with the team to plan, schedule, and perform production tasks.
• Conduct job training sessions to help team members achieve production goals.
• Evaluate and supervise the performance of production personnel.

3. Maintenance and Equipment Management

• Schedule regular maintenance and inspection of equipment to ensure operational efficiency.
• Determine and allocate the necessary equipment, materials, and manpower for production tasks.

4. Process Improvement and Quality Control

• Suggest and implement process improvements to enhance production quality and capacity.
• Monitor production activities to ensure the final product meets quality standards and customer specifications.
• Investigate production issues, develop resolutions, and recommend cost reduction initiatives while maintaining quality.

5. Cost Management and Productivity

• Focus on reducing expenses and increasing productivity across all product lines.
• Set ambitious production goals, communicate them to employees and subordinates, and strive to achieve them.

6. Compliance and Safety

• Ensure adherence to company policies, safety standards, ISO, QMS (Quality Management Systems), and other relevant safety standards.
• Establish and enforce workflow policies that enhance speed and efficiency without compromising product safety or integrity.

7. Documentation and Knowledge Management

• Maintain deep knowledge of ISO, QMS, and safety standards while ensuring proper documentation.
• Develop and implement workflow policies and procedures to enhance overall production efficiency.

We are looking for a dedicated and experienced HR Manager / Assistant Manager to join our team. This role involves overseeing human resource management, ensuring safety and compliance, and driving training and development initiatives. If you are passionate about fostering a safe and compliant work environment while supporting employee growth, we want to hear from you!

Key Responsibilities

1. Human Resource Management

• Oversee recruitment processes to attract and retain top talent.
• Conduct and manage internal and external training programs.
• Maintain discipline at all organizational levels.

2. Safety and Compliance

• Ensure a safe, clean, hygienic, and secure work environment.
• Implement and monitor safety protocols to prevent accidents and emergencies.
• Ensure adherence to legal and statutory compliance, including international and national standards.

3. Training and Development

• Develop and oversee effective training programs focused on safety and compliance.
• Monitor and evaluate the effectiveness of training in preventing accidents and incidents.

4. Documentation and Standards

• Maintain documents that comply with legal requirements and applicable standards.
• Ensure all records and documents meet statutory and regulatory compliance.

5. Quality and Infrastructure

• Ensure the achievement of quality objectives.
• Plan and implement infrastructure protection and development strategies.

6. Hazard and Risk Analysis

• Prepare and review hazard/risk analyses.
• Ensure that Hazard Identification and Risk Assessment (HIRA) is implemented and kept up-to-date.

7. Emergency Preparedness

• Ensure preparedness for emergencies through periodic mock drills.
• Record and suggest actions to improve emergency preparedness.
• Activate the Emergency Response Team as needed.

8. Performance Monitoring

• Periodically monitor the performance of the EHS system as per the management program.
• Review and update EHS documentation to comply with legal requirements, aiming for zero accidents.

9. Compliance and Audits

• Ensure statutory compliance and update the legal register.
• Conduct audits/inspections to ensure adherence to health and safety norms.
• Ensure maintenance activities follow EHS best practices.

10. Training and Awareness

• Provide periodic training on various EHS aspects to all employees.
• Make personnel aware of their roles, compliance actions, emergency procedures, and reporting protocols for near-misses, accidents, or incidents.

11. Documentation and Reporting

• Review the suitability and effectiveness of EHS documentation regularly.
• Ensure proper recording of storage, handling, and disposal of materials per stipulated norms.

12. PPE and Safety Practices

• Ensure the use of applicable Personal Protective Equipment (PPE) by all personnel.
• Confirm that machine operations, maintenance, and handling adhere to safety practices.

13. Material Management

• Oversee the storage, handling, issuing, and disposal of materials in accordance with EHS requirements.

14. Approval and Authorization

• Approve the HIRA and any changes to it.
• Authorize work permits as necessary.

15. Risk Management

• Stop any activity if EHS-related risks could lead to accidents.
• Ensure effective management of emergencies to avoid casualties and damages.

16. Compliance and Enforcement

• Conduct timely audits and ensure appropriate actions are taken based on audit findings.
• Bar personnel from working if they do not use adequate PPE as stipulated.

Position Overview

We are seeking a results-driven Business Development Manager to drive sustainable financial growth by boosting sales and building strong, long-term client relationships. The ideal candidate will manage the sales pipeline, develop new business opportunities, and work closely with the sales and marketing teams to achieve strategic goals. If you have a passion for sales and a knack for relationship building, we want to hear from you!

Key Responsibilities

1. Sales Pipeline Management

• Manage both existing sales pipelines and the development of new business opportunities.
• Compare current sales numbers to desired quotas and adjust strategies as needed.

2. Proposal Development

• Lead the creation of new business proposals and presentations to develop and nurture opportunities and partnerships.

3. Trend Analysis and Pipeline Building

• Identify trends and customer needs to build a sales pipeline aligned with short, medium, and long-term targets.

4. Strategy Development

• Develop strategies and positions by analyzing new venture integration and ensuring alignment with business objectives.

5. Marketing Coordination

• Assist in the coordination and implementation of marketing strategies.
• Delegate tasks among team members to achieve strategic goals.

6. Team Motivation and Performance Tracking

• Motivate the sales and marketing team to achieve high performance.
• Track team performance, report metrics, and ensure the team meets its objectives.

7. Industry and Customer Insights

• Monitor and evaluate industry trends and customer drivers.
• Meet regularly with managers and stakeholders to discuss strategy and progress.

8. Proposal Management

• Manage the proposal response process, including RFP requirements, content creation, and coordination of inputs from various sources.

9. Lead Generation and Opportunity Management

• Generate new leads, identify and contact decision-makers.
• Screen potential business opportunities and select deals aligned with company strategies.
• Facilitate pitch logistics and negotiations.

10. Sales Strategy and Process Improvement

• Develop and implement outbound sales and business development strategies, processes, and best practices across the company.

11. Deal Structuring and Pricing

• Support deal structuring and pricing with business-value analysis.
• Negotiate prices for proactive bids and proposals.

12. Professional Development

• Maintain and share professional knowledge through continuous education, networking, and attending industry events.

The person will be responsible for maintaining and managing the accounting and financial information. Manages and coordinates the daily activities of the accounting staff to quickly and accurately record the financial transactions generated by business activities. Ensuring SLA’s and KPI’s are met and focus on continuous improvement.Duties and Responsibilities:Domain knowledge of RTR processes.Manage the general accounting processes including journal entry preparation and approval, account reconciliations, month-end close procedures, consolidations, etcProvide timely and accurate financial information and analysis to support both internal and external reporting in accordance with statutory or government reporting guidelinesClear understanding of Customer needs. Contribute in client/customer reviews/meetingsActively participate in transition and put systems and audit requirements in place from startup stageInitiate best practice sharing across the team. Performs autonomously, initiates and manages complex, departmental and/or cross- company work.Follow appraisal and feedback mechanism. Do goal setting with the team and ensure effective and measurable reviews and feedback mechanismsDrive and mentor Continuous Improvement projects (Lean and Six sigma based)Successfully handles most non-routine issues, escalates to management on a timely manner, issues that cannot be resolvedSupport the timely reporting of key financial information and monitor the performance and quality of the activities performed based on agreed upon Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)Adaptable to learn new processes, concepts, and skillsDemonstrates the ability to work as part of a teamComplies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Position: Technical Account Manager

Location: Mumbai, India

About LRN

Do you want to use your expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

The Technical Account Manager should be a tech-savvy professional with the ability to explain technical details and requirements to a non-technical audience. The incumbent will be results-driven and aspire to achieve defined goals. The role will recommend best practice solutions to any request or related issues within the LRN LMS. The TAM will analyse customers’ needs and suggest upgrades or additional features to meet their requirements.

Your responsibilities will include:

Serve as the single point of contact (SPOC) for technical integrations for existing clients, facilitating smooth integration processes and addressing any technical challenges or queries promptly.

·Act as the dedicated technical account manager for clients opting for extended onboarding team services, serving as their primary liaison for all technical and platform-related matters.

Collaborate closely with clients and internal stakeholders to understand technical requirements, assess feasibility, and develop customized solutions to meet client needs effectively.

Lead the technical implementation process for clients, coordinating activities across cross-functional teams such as Sales, Technology, and Operations to ensure successful execution within defined timelines.

·Provide proactive support and guidance to clients on platform usage, configuration, and optimization to maximize the value derived from our services.

Conduct regular check-ins with clients to assess satisfaction levels, gather feedback, and identify opportunities for improvement or upselling of additional services.

Work closely with the product development team to relay client feedback, prioritize feature requests, and contribute to the continuous improvement of our platform based on client needs and market trends.

Actively participate in the development and maintenance of standardized operational processes, documentation, and best practices related to technical integrations and client support.

Identify, assess, and manage potential risks associated with technical integrations and client engagements, developing contingency plans to mitigate any adverse impacts on project timelines or outcomes.

Prepare and communicate regular project updates, technical reports, and performance metrics to internal stakeholders and clients, ensuring transparency and alignment with project objectives.

• Minimum 3 years of experience working in LMS implementation and/or learning program or implementation coordinator.
• A bachelor's or master's degree in a relevant field such as instructional design, education technology, project management, or business administration.
• Strong communication, leadership, and interpersonal skills are necessary to manage projects and coordinate with teams. The TAM should be able to manage stakeholders and communicate effectively with project sponsors, instructional designers, developers, and subject matter experts.
• The ability to analyse problems and develop effective solutions is important for successful project management.
• A deep understanding of e-learning technologies, industry standards, and best practices is essential. Familiarity with Learning Management Systems (LMS), authoring tools, and e-learning content development is also important.
• Excellent verbal and written communication skills in English with professional fluency.
• Certification in project management such as PMP (Project Management Professional) or Agile Certified Practitioner (ACP) can be an added advantage.
• LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Competitive compensation
• Excellent medical cover

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.