Total 246 job vacancies by AEON

• Manage and grow customer base on the assigned product range and territories (Singapore).
• Prospecting sales visits and regular follow-ups to establish rapport and customer relationship
• Offer commercial and technical proposals or quotations according to technical specifications and customer requirements
• Pre-sales preparation, sales presentations, conversion of prospects to customers and after-sales service
• Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.
• Formulation and execution of market growth strategies for tasked Segment and territories
• Collaborate and work with other department/ regional offices to maximise growth and orders

Requirements:

• Diploma in Electrical/ electronics discipline
• Possess good sales and customer service knowledge
• 3-5 years of sales experience in Power generation , power management/control , switchboard industries would be added advantage.
• Self- motivated, independent and sales driven to develop and increase revenue
• Strong learning curves in upgrading technical knowledge
• Regional travelling is required
• Good oral and written communication skills in English
• Possess own car (car allowance provided)

Our client is a Fintech company located in Raffles Place is looking for a Client Service Associate.

The Client Service team is a support centre assisting Clients on Account, Operations and IT related enquiries and reports; and granting access to Applications like Trading Platform, Reporting tools, Partner Client Configuration Manager and Partner Client Chat.

Client Service is also responsible for digitalising the self-help journey and process improvements.

This role will be working closely with the Client Service team based with our asia partners and Headquarters, to support the business teams in APAC.

Responsibilities:

• Responsible in providing excellent customer service to all clients through Inbound and Outbound Calls, Chats and CRM cases
• Work by strategy for case management prioritized by client segmentation then FIFO for all work, unless specified differently
• Responsible for handling incoming support and incident queries
• Technical support and access administration
• Assist clients on funding and transfer queries
• Trading Platform and Product assistance and queries
• Client reporting queries
• Client data maintenance
• Account updates and amendments

Service Level Mandate:

• Know and understand our customer needs.
• Gain and maintain product knowledge.
• Use of all trading platforms and client tools proficiently.
• Understand and apply the tiered service level to all client queries regardless of inception.
• Fully competent in CRM usage and queue management, according to Team guidelines and SLAs whilst maintain ownership of escalated issues.
• Understands the client life cycle stages in CRM and related processes.
• Initiate new or update existing WINs and procedures.
• Gain awareness and knowledge on new innovation and products.
• Work according to compliance rules, regulations and understanding of risk management.
• Actively take part in and act as driver in Lean process and meetings

Requirements

• Minimum Diploma holder, at least 1 – 2 years customer service experience preferably within Financial Services industry. Some knowledge of various financial products will have an added advantage
• Possess good spoken and written communication skills in English and Japanese as this role will need to handle Japanese client issue in Japan.
• JSDA licensed holders are preferred.
• Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedures
• Ability to take ownership of set tasks & targets
• Has passion for providing excellent Customer Service
• Professional disposition with an outgoing personality
• Able to work as part of a team and independently when necessary
• Capable of multitasking and meeting deadlines in a dynamic environment
• Diligent and great attention to detail
• Strong organizational skills and able to prioritise
• Able to work on scheduled public holidays and scheduled shift

• To manage end-to-end payroll processing; such as calculation of salaries, OT Pay, commissions, and other compensation elements, ensuring accuracy & compliance with relevant laws and regulations.
• Maintaining accurate payroll records, updating of payroll information, generating payroll reports, and resolving any discrepancies related to payroll.
• Ensuring compliance with local MOM laws.
• Coordinating & administering employee benefits
• Responding to payroll-related inquiries from employees, addressing payroll-related concerns or issues
• Maintaining confidential employee payroll records, ensuring data accuracy, and handling payroll-related documentation and reporting.
• Ensure timely Governement submission
• Preparing and facilitation of payroll audits, including internal audits and external audits by regulatory authorities or auditors.

Requirement:

• Minimum Diploma in Human Resource Management, Finance, Accounting, or equivalent.
• Up to 4 years of payroll experience.
• Good knowledge of Employment Act and HR practices and regulations.
• Proficient in Microsoft Office
• Knowledge of Prosoft System a plus
• Excellent interpersonal and communication skills.
• Ability to work independently in a fast pace environment.
• Meticulous, committed and takes initiatives
• Good analytical skills and resourceful
• Well-organized and able to multi-task

Applicants who are keen to apply, pls send your resume to :

apply@aeon-search.com

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task

Applicants who are keen to apply, pls send your resume to :

apply@aeon-search.com

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

• To manage end-to-end payroll processing; such as calculation of salaries, OT Pay, commissions, and other compensation elements, ensuring accuracy & compliance with relevant laws and regulations.
• Maintaining accurate payroll records, updating of payroll information, generating payroll reports, and resolving any discrepancies related to payroll.
• Ensuring compliance with local MOM laws.
• Coordinating & administering employee benefits
• Responding to payroll-related inquiries from employees, addressing payroll-related concerns or issues
• Maintaining confidential employee payroll records, ensuring data accuracy, and handling payroll-related documentation and reporting.
• Ensure timely Governement submission
• Preparing and facilitation of payroll audits, including internal audits and external audits by regulatory authorities or auditors.

Requirement:

• Minimum Diploma in Human Resource Management, Finance, Accounting, or equivalent.
• Up to 4 years of payroll experience.
• Good knowledge of Employment Act and HR practices and regulations.
• Proficient in Microsoft Office
• Knowledge of Prosoft System a plus
• Excellent interpersonal and communication skills.
• Ability to work independently in a fast pace environment.
• Meticulous, committed and takes initiatives
• Good analytical skills and resourceful
• Well-organized and able to multi-task

Applicants who are keen to apply, pls send your resume to :

apply@aeon-search.com

• Manage and grow customer base on the assigned product range and territories (Singapore).
• Prospecting sales visits and regular follow-ups to establish rapport and customer relationship
• Offer commercial and technical proposals or quotations according to technical specifications and customer requirements
• Pre-sales preparation, sales presentations, conversion of prospects to customers and after-sales service
• Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.
• Formulation and execution of market growth strategies for tasked Segment and territories
• Collaborate and work with other department/ regional offices to maximise growth and orders

Requirements:

• Diploma in Electrical/ electronics discipline
• Possess good sales and customer service knowledge
• 3-5 years of sales experience in Power generation , power management/control , switchboard industries would be added advantage.
• Self- motivated, independent and sales driven to develop and increase revenue
• Strong learning curves in upgrading technical knowledge
• Regional travelling is required
• Good oral and written communication skills in English
• Possess own car (car allowance provided)

• Provide administrative support to the on-site residential operations team
• Attend to tenants’ enquiries/feedback/complaints and requests for repairs, and put up recommendation.
• Ensure that all requests are properly recorded and timely follow-up is carried out.
• Respond promptly to tenants and maintain good relationships with tenants at all times.
• Prepare handover kits (keys, accessories, inventory lists, etc), and handle all pre-handover inspections.
• Assist with checking of apartments thoroughly to ensure all defects are captured and make recommendation for rectification.
• Manage the apartments’ inventory lists.
• Liaise with contractors, and service providers to ensure all tenancy works are completed in a timely fashion at the specified standards.
• Attend and conduct all check-in sessions in a professional manner.
• Assist to facilitate the Tenants’ moving in and out of the apartments.
• Provide any other admin support

Requirements

· Minimum GCE O level qualification

· Good verbal and written communication in English

· Excellent customer handling and interpersonal skills

· Self-driven with a customer-oriented mindset

· Ability to work independently as well as in a team

Key Responsibilities

• Ensure timeliness and accuracy in all scopes of work within Admin Support
• Ensure the Admin Support team meets the service levels of the Banks
• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the Banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the Banks
• Attend project meetings with the Banks
• Participate in negotiation discussions with the Banks
• Working with Card Centre Management on fulfilment on business goals

Requirements

• Min. Diploma qualification
• Skills: Microsoft Excel and Word
• Prior working experience in managing/leading teams of at least 3 years is preferred.
• Prior working experience in the Banks would have a priority
• Excellent written and verbal communication skills with an ability to maintain a high degree of professionalism through interactions with stakeholders across all levels
• Able to work on Alternate Saturdays (1/2 day)

• Ensure reception area and ground is kept clear and free of confidential material
• Meet and greet internal and external visitors at the front desk
• Provide range of administrative support (e.g., travel scheduling, file organization, expense report submission, accounting administration)
• Arrange meeting room bookings and printing services.
• Handle incoming calls, relay messages and manage staff phone directory
• Organizing incoming and outgoing mail/courier
• Booking courier, taxi,
• Able to handle travel and hotel arrangements
• Manage booking calendar of meeting room, ensure meeting room is neat and tidy
• Ensure pantry is well-stocked.
• Ad-hoc duties as assigned

Requirements

• Relevant experience in customer service / reception
• Good communication skills

Applicants who are keen to apply , pls send your resume in MS Word format to : apply@aeon-search.com

Marine Operations Responsibilities:

• Lead the Marine Ops Team to achieve berthing excellence for services and vessels.
• Coordinate on berthing priority for incoming vessels.
• Handle exceptions and ensure cost-effective and efficient operations.
• Engage in discussions with strategic vendors (e.g., PSA Terminals).
• Evaluate marine ops vendors’ performance.
• Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

• Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory
• Ensure sufficient EQM to support business.
• Manage depot and equipment operations effectively.
• Coordinate with EMC to meet EQM ops KPI targets.
• Evaluate depot vendors’ performance.
• Review EQM stock allocation based on depot performance.
• To initiate process improvements to align with business and customer requirements.

• To manage end-to-end payroll processing; such as calculation of salaries, OT Pay, commissions, and other compensation elements, ensuring accuracy & compliance with relevant laws and regulations.
• Maintaining accurate payroll records, updating of payroll information, generating payroll reports, and resolving any discrepancies related to payroll.
• Ensuring compliance with local MOM laws.
• Coordinating & administering employee benefits
• Responding to payroll-related inquiries from employees, addressing payroll-related concerns or issues
• Maintaining confidential employee payroll records, ensuring data accuracy, and handling payroll-related documentation and reporting.
• Ensure timely Governement submission
• Preparing and facilitation of payroll audits, including internal audits and external audits by regulatory authorities or auditors.

Requirement:

• Minimum Diploma in Human Resource Management, Finance, Accounting, or equivalent.
• Up to 4 years of payroll experience.
• Good knowledge of Employment Act and HR practices and regulations.
• Proficient in Microsoft Office
• Knowledge of Prosoft System a plus
• Excellent interpersonal and communication skills.
• Ability to work independently in a fast pace environment.
• Meticulous, committed and takes initiatives
• Good analytical skills and resourceful
• Well-organized and able to multi-task

Applicants who are keen to apply, pls send your resume to :

apply@aeon-search.com

• Ensure reception area and ground is kept clear and free of confidential material
• Meet and greet internal and external visitors at the front desk
• Provide range of administrative support (e.g., travel scheduling, file organization, expense report submission, accounting administration)
• Arrange meeting room bookings and printing services.
• Handle incoming calls, relay messages and manage staff phone directory
• Organizing incoming and outgoing mail/courier
• Booking courier, taxi,
• Able to handle travel and hotel arrangements
• Manage booking calendar of meeting room, ensure meeting room is neat and tidy
• Ensure pantry is well-stocked.
• Ad-hoc duties as assigned

Requirements

• Relevant experience in customer service / reception
• Good communication skills

Applicants who are keen to apply , pls send your resume in MS Word format to : apply@aeon-search.com

• Manage and grow customer base on the assigned product range and territories (Singapore).
• Prospecting sales visits and regular follow-ups to establish rapport and customer relationship
• Offer commercial and technical proposals or quotations according to technical specifications and customer requirements
• Pre-sales preparation, sales presentations, conversion of prospects to customers and after-sales service
• Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.
• Formulation and execution of market growth strategies for tasked Segment and territories
• Collaborate and work with other department/ regional offices to maximise growth and orders

Requirements:

• Diploma in Electrical/ electronics discipline
• Possess good sales and customer service knowledge
• 3-5 years of sales experience in Power generation , power management/control , switchboard industries would be added advantage.
• Self- motivated, independent and sales driven to develop and increase revenue
• Strong learning curves in upgrading technical knowledge
• Regional travelling is required
• Good oral and written communication skills in English
• Possess own car (car allowance provided)

• Lead the Marine Operations Team to achieve berthing excellence for services and vessels
• Coordinate with teams on berthing priority for incoming vessels
• Handle exceptions and ensure cost-effective and efficient operations
• Engage in discussions with strategic vendors
• Evaluate marine ops vendor' performance
• Continuously review Operation costs and address unfavorable trends