Total 2,912 Manager level Transportation / Logistics job vacancies

NDF AG-Design are currently looking to recruit an experienced and qualified Supply & Distribution Manager to join their team in Narromine NSW 2821.

The successful candidate will need to undertake and possess:

- Review existing distribution policies and plans.
- Oversee execution of distribution policies/plans.
- Ensure records are kept of all purchases.
- Monitor storage strategies of goods.
- Negotiating contracts and rates with suppliers for the best price and delivery times to clients.
- Use online systems to track all stock movements
- Re-ordering with suppliers, at optimal times.
- Liaising with Suppliers, Agents and Clients.
- Overseeing bookings and purchase orders.
- Meeting client’s requirements and working under pressure for urgent orders


Skills & Abilities

- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Commerciality: ability to apply knowledge in a practical, commercial manner.
- Teamwork: willingness to assist and support others as required and get on with team members.
- Time management/organization: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner.
- Fork Lift licence (essential)
- Car licence (desirable)

Salary range is $70,000 - $85,000pa super commensurate with experience.

Fulltime Position available

Applications open on 22nd of November 2024 and closes on 22nd of December 2024

If you are interested in this role APPLY now. Only shortlisted candidates will be contacted.

Serves as a Operations Manager (OM) in a Large TRACON, responsible for planning and directing operations. The incumbent may be requested to provide direct support to the Air Traffic Manager. In the terminal option, the OM provides first-line supervision to assigned Operation Supervisors (OS) and Traffic Management Coordinators (TMC), if applicable. The OM provides second-line supervision to Air Traffic Control Specialists (ATCS). The OM is responsible for operational services of the facility including traffic management initiatives. Provides training, coaching, and guidance to subordinates and facilitates team building throughout his/her area(s) of responsibility. Integrates support resources with operational needs to maintain effective ATC service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, the OM continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, adds value to facility services, and are efficiently achieved. Serves as a member of the management team and provides advice on ways to improve organizational performance and to meet strategic goals.

Starting at $203,470 Per Year (AT LK)

As an Aircraft Maintenance Manager (Title 32), GS-1601-12, you will perform the below duties:

1. Directs unit's overall efforts to ensure readiness of assigned aircraft, personnel, and equipment to meet wartime, day-to-day mission requirements, and any State Active Duty to support State Emergencies. Plans, organizes, and oversees the activities of the organization to direct flying operations. Establishes, reviews, and/or revises policies, procedures, mission objectives, and organization design for the assigned staff, as necessary to eliminate work problems or barriers to mission accomplishment. Directs all functions to provide mission generation support by executing on-equipment activities to produce properly configured, mission ready weapon systems to meet contingency and training mission requirements for both operations and maintenance personnel. Ensures standardized procedures and organizations among Aircraft Maintenance Units (AMUs). Constantly exercises conflict-resolution skills to de-conflict flying schedule priorities supporting wing mission requirements, Operations and Maintenance Training requirements, and real-world Air Tasking Order (ATO) commitments. This also involves fluctuating deadlines, supporting multiple AMUs at dispersed locations, and work occurring on 2 or more shifts. Incumbent is also expected to make critical decisions involving fleet Urgent and Immediate action Time-Compliance Technical Order aircraft modifications as they affect the flying schedule. Provides critical input to Maintenance Standardization and Evaluation Program (MSEP) evaluation process to ensure quality of daily on-equipment maintenance activities.
2. Through subordinate functional supervisors, directs and supervises staff and production functions affecting very complex high performance aircraft with a wide variety of high cost, sophisticated systems, controlling approximately two thirds of base dollars. Directs a group work force of skilled technicians and traditional guard members, including a variety of staff, administrative, and trades and crafts occupations operating 24/7 with at least 2 or more shifts.
3. Develops and constantly provides feedback on operational plans to NGB POCs and the Joint Staff. Conducts operational planning to provide for an adaptable, agile force able to respond to dynamic contingency and non-contingency worldwide events based on the assigned aircraft and mission sets. Collaborates with the Group Commander and the HRO on major organization changes and changes based on manpower documents. May serve as a key team member in the strategic planning process at the state and national level.
4. Coordinates with appropriate groups in the wing to ensure an integrated approach to action solutions of problems relating to fleet health, availability of aircraft, and the ability to conduct the military mission. Assesses the impact of the flying schedule and schedule changes program to ensure that aircraft requirements and configurations can be met. Plans, implements, and coordinates multiple complex and often competing mission requirements and commitments involving Expeditionary Combat Support (ECS) and aviation packages which may require the activation and deployment of an adaptable, agile force able to respond to dynamic worldwide events. Ensures the unit retains the capability for the simultaneous execution of home station maintenance and training.
5. Plans, implements, and executes contingency operations which may require the activation and deployment of aircraft, personnel, and equipment able to respond to dynamic worldwide events. Participates in decision making impacting aircraft availability, configuration, and capability to support these operations. Plans for force protection, resource protection and recovery of battle damaged aircraft. Manages and dispatches Maintenance Recovery Teams (MRT) as necessary, anywhere in the world to recover disabled aircraft. Ensures planned generation/regeneration of aircraft meets ATO guidance in coordination with the Operations Group.
6. Maintains surveillance and ensures effective operation of the maintenance program. Makes periodic and comprehensive assessment of program through a review of performance indicators, productivity goals and accomplishments, deficiency reports, audit findings, etc. Identifies existing or potential productivity problems and discusses with subordinate supervisors. Ensures that corrective actions or improvement plans are implemented to resolve problems. Validates maintenance program methods, procedures and policies to ensure that the subordinate supervisors have the flexibility needed to meet the program goals and objectives. Evaluates, through a trends analysis program, the activities of the aircraft maintenance programs to ensure resolution and prevent reoccurrence of problems, and that self-inspection requirements are in accordance with established policies and prescribed directives.
7. Performs other duties as assigned.

Starting at $88,183 Per Year (GS 12)

AVIATION SECURITY DUTY MANAGER

Information

Four on four off shift system, rotating between days and nights.

Twelve hours per duty with an average of forty two hours per week.

Must have been in the UK over 3 years

Must have a clean Criminal Record

MUST Not have any colour Vision deficiencies

Job Role

-Have direct responsibility for all supervisors and security agents on shift.

-Ensure all contractual shifts and positions are covered with fully trained security agents.

-Maintain the professional level of the operation.

-Achieve and maintain full compliance with the regulator, airport, and MITIE standards.

-Maintenance of client and company procedures

-Daily reporting with the MITIE senior manager on all operational areas and concerns.

-Report and log any disciplinary or performance issues as soon as they arise.

-To perform any other duties as directed by the senior manager.

-Ensure quality of services provided by MITIE matches customer requirements.

-Ensure all CAA procedures are maintained.

-Promote MITIE positively with customers and their staff.

-Ensuring sufficient manning / equipment is available to carry out operations to expected standards.

-Deal with any problems that arise amongst personnel during shift.

-Consult with all supervisors to ensure effective communication levels are maintained.

-Ensure all contractual shifts are covered with competent trained officers in line with company and customer procedures.

Responsibilities

-Ensure all equipment testing is carried out.

-All paperwork is checked for completeness and compliance with site requirements.

-Ensure the identification process is followed in line with requirements, with a focus on ID passes and validation against requirements.

-Staff assessments carried out against the set number of disciplines.

-Surveillance and patrol requirements are met as per the site strategy along with incident reporting.

-Proactive management of the employee resource

-Liaise with airport operators and ensure Cwith the correct procedures followed.

-Oversee all HR processes for the team.

-Daily team management to ensure standards are maintained and exceeded.

Essential

Do you have Previous management of a complex operation?

Are you a good communicator?

Do you have ability to problem solve?

Are you a decision maker who takes responsibility for their actions?

Can you coach and mentor individuals to ensure they are performing at a high level?

Are you able to Performance manages individuals and teams where appropriate?

Are you methodical and detailed in your approach?

Can you write detailed and informative reports?

Do you have the ability to follow process and procedure?

Desirable

Has worked in an aviation environment previously.

Managed within a security aviation operation.

Qualified as an airport security manager.



What mitie can offer you

Full Training given

Do you want free parking?

Would you benefit from Cycle To Work scheme?

Would you be interested in Share Incentive plans?

Would you like to save as you earn?

Would you enjoy employee discounts at 850 retailers?

Apply now if you can answer yes to all the above questions.

Menzies Distribution are looking for an experienced Night Warehouse Shift Manager to join our fantastic team in maidstone depot. You’ll be working on behalf of Menzies Distribution Limited and its customers. In this position you will have the opportunity to use your people management experience to drive our business forward ensuring all associated costs, KPI’s and future growth requirements are well managed. Your enthusiasm for supporting your team will be infectious, but your ability to put your customers at the heart of every decision will be the real key to your success.

At Menzies Distribution, our extensive national network delivers parcels in the business-to-business markets including for some of the largest UK high street and online brands and specialise in retail, office, education, and light industrial markets.

Job role: Night Warehouse Shift Manager

Location: Maidstone, ME20 6SW

Shift Pattern: Tuesday to Saturday / 01:30am – 08:30am

Hours: 42 hours a week

Salary: £36,000 - £38,000 (depnding on experiance)

NIGHT SHIFT MANAGER DUTIES:

• Ensure the site is managed safely, efficiently and is compliant with all legal requirements (Aligned to Key Performance Indicators (KPI’s) and Service Pledge)
• Manage and motivate the team to meet customer timescales and improved productivity
• Provide ‘hand over report’ to oncoming Operations Manager
• Ensure inductions are carried out for all new staff
• Provide training to all staff and contractors to ensure they are able to undertake their duties effectively, efficiently and safely
• Define and agree goals (KPI’s), timelines and performance with your team
• Review team performance against agreed goals (KPI’s) through regular 1:1’s, identifying training needs and required support
• Liaise with New Business Partners to develop and integrate new business opportunities
• Maintain quality standards.
• Ensure the labelling, sortation and warehouse team productivity targets are achieved.
• Provide ‘hand over report’ to the Operations Manager
• Ensure all staff have completed the necessary Health & Safety training.

NIGHT SHIFT MANAGER REQUIREMENTS:

• Hold a full UK driving license.
• Must have management experience.
• Relevant working experience within Distribution or Logistics
• Hardworking, positive and a flexible attitude to work.
• Knowledge of H&S legislation
• Good PC skills

NIGHT SHIFT MANAGER BENEFITS:

In addition to a highly competitive remuneration package, annual pay awards, excellent pension and company benefits, they provide ongoing development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

• 31 Days Annual Leave plus 2 bank holidays
• Pension Scheme
• Life Cover
• Cycle to Work Scheme
• Eye Care

INCLUSION:

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

This role is to work for a market leader in their specialism, supplying major customers in the UK and internationally, exporting their goods to more than 40 countries around the world.

My client requires someone to join their forward-thinking and team-orientated company.

This is a full-time, office-based role in Reading, Berkshire.
Key Skills Required

• Export experience
  Of working with hazardous chemicals would be an advantage (majority of customers are outside the UK)
• Experience of coordinating a sales team and building relationships with customers
• Strong effective communicator
• Ability to continuously improve processes
• Represent the sales department at management meetings Representing input across the company
• Highly developed teamwork skills
• Ability to lead in an environment of constant change
• Excellent organisation skills and attention to detail are essential.
• Enjoy a fast-paced working environment
• Comfortable working with an ERP system (Sage 200 beneficial but not essential)

Roles and Responsibilities

• Processing sales orders and liaising with customers from placement of order through to delivery
• Working with our production manager to plan the production schedule based on the lead times for customer orders
• Organising the logistics for the shipment of finished goods to customers
• Working with our onsite laboratory packaging samples and arranging shipment to customers
• Building relationships with customers as most of our business is repeat business
• Customer liaison and troubleshooting
• Building relationships with logistics companies and negotiating the most favourable terms
• Providing sales projection figures for the COO and MD to help with forecasting / production planning
• One direct report
• Reporting directly to the Chief Operating Officer

This is a full-time, office-based role.Working hours / days : 9am - 5pm with half an hour lunch break Monday to FridayHoliday: 23-day holiday plus statutory Bank HolidaysPension: Company pension after successful completion of probation periodProbation: 3 month probation periodSalary: £38,000 -£45,000 Dependent on experience, qualifications and skill set



If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Opportunity:

Adecco is partnering with an Italian MNC, offering end-to-end logistics solutions for companies needing both freight forwarding and 3PL services, and we are seeking a talented individual to join their business as a Regional Tradelane Manager! Reporting directly to the Regional Sales Director, the successful incumbent will grow the SEA region's air and ocean freight business/services in accordance with the sales strategy on various tradelanes.

• Full-time, permanent opportunity
• Work Hours: Mon-Fri, 9am-6pm
• Work location: East region (near to Expo MRT)
• Salary: basic up to $7500/month + AWS + VB + transport & mobile allowances

The Job:

• Drive growth in the region's air and ocean freight business in line with the sales strategy for different types of trade lanes for SEA region.
• Regularly assess trade lane performance against budget targets and growth objectives.
• Launch sales campaigns in collaboration with partner countries.
• Identify opportunities for business expansion and propose initiatives to increase volume.
• Define target customer segments and key freight characteristics to inform business strategies.
• Partner with country teams to engage with customers, build relationships, conduct client meetings, and close deals to boost revenue, market share, and profitability.
• Conduct market intelligence activities, such as analyzing pricing trends, assessing market positioning, developing services, and identifying prospective clients.
• Provide support for air and ocean procurement for the trade lanes.

The Talent:

• Minimum 3 years of experience in trade lane sales within the Freight Forwarding industry.
• Strong interpersonal skills with the proven ability to work with a diverse team and influence and drive change across functional and business boundaries in a fast-paced environment.
• Ability to operate effectively in a rapidly growing and dynamic changing environment.
• This role is required to travel overseas for work ~15% of the time.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email charmaine.see@adecco.com to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Senior Warehouse Executive / Assistant Manager | Warehousing & Distribution | 5 Days | Up to $5k | Changi

Working Location: Changi Airfreight centre

Working hours: Mon-Fri 9am-6.30pm

Basic Salary: $3000-$5000

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reports To:

Supervisor / Manager - Aircraft Maintenance Services

Job Summary:

The Team Leader is responsible for overseeing and coordinating the replacement of carpets, galley mats, and lavatory mats on aircraft. This role involves ensuring quality service delivery, maintaining adherence to safety and compliance standards, and managing the performance of the assigned team members.

Key Responsibilities:

Team Leadership

· Plan, organize, and oversee the execution of carpet, galley, and lavatory mat replacement tasks in alignment with maintenance schedules.

· Supervise the team to ensure tasks are completed efficiently and meet airline quality standards.

· Conduct pre- and post-service inspections to ensure replacements are correctly installed and meet safety regulations.

Team Management

· Assign tasks to team members based on individual skills and project needs.

· Provide on-site guidance, support, and training to team members to improve their technical skills and adherence to procedures.

· Monitor team performance and provide constructive feedback to enhance service delivery.

· Safety and Compliance with aviation standard.

· Ensure all work is performed in accordance with safety protocols and aviation regulations.

· Maintain proper handling and disposal of removed materials, adhering to environmental standards.

· Verify the use of appropriate tools and equipment for mat and carpet replacement tasks.

· Coordination and Reporting

· Collaborate with maintenance planners and airline representatives to align services with operational requirements.

· Report progress, challenges, and service completions to supervisors or managers.

· Maintain accurate documentation of work performed, including timesheets and quality control reports.

· Ensure sufficient availability of replacement materials and tools.

Educational Requirements

· Diploma or relevant certification in aircraft maintenance, operations, or a related field.

· Minimum 2–3 years of experience in aircraft cabin maintenance or related services.

· Prior experience in a supervisory or team leader role is preferred.

· Skills and Abilities

· Strong technical knowledge of carpet and mat replacement procedures.

· Excellent leadership, communication, and interpersonal skills.

· Ability to work under pressure and meet tight deadlines.

· Proficiency in reporting and documentation tools.

· Certifications

· Relevant aviation safety or maintenance certifications are an advantage.

Work Environment:

· Work in hangars, on aircraft, and occasionally outdoors in varying conditions.

· Flexible to work shifts, weekends, and holidays as needed.

·

Senior Warehouse Executive / Assistant Manager
Working Location: Changi Airfreight centre
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Position : Credit Control/Debt Manager (Purchase Hire-Automotive/Consumer Finances)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

ROLE & RESPONSIBILITIES

• Identify and develop new Japanese account business opportunities.
• Identify and pursue new business opportunities within existing Japanese key accounts.
• Expand the scope of business with existing key accounts, identifying opportunities for cross-selling and upselling.
• Develop and execute customized end-to-end solutions that address specific needs and challenges of each key accounts.
• Build and maintain strong relationships with key decision-makers at key accounts.
• Develop and implement effective sales strategies to drive revenue growth.
• Effectively communicate, negotiate, build trust and rapport with Japanese clients to grow business.
• Cross-functional collaboration working closely with other divisions to ensure alignment and support for sales initiatives.
• Resolve customer issues and complaints promptly and effectively.
• Manage sales budget and track expenses to ensure profitability.
• Analyse sales data and financial reports to make informed decisions and identify area of improvement.
• Focal point for Japanese account correspondence management with overseas offices for business development and resolution.
• Driving budget and financial planning for business development.
• Product training and analyse sales CRM activities.
• Motivate, inspire, foster a positive and collaborative team culture.

MINIMUM REQUIREMENTS

Education

• Degree in business, Supply chain or equivalent field preferred.

Technical Skills and Prior Experience

• Minimum 15 years work-related experience in Japanese sales account management.
• Experienced in the Japanese market, prior experience working in a Japanese company or with Japanese clients is highly advantageous.
• Network of relationships with key decision makers in the Japanese market can be a significant asset.
• Global mindset with ability to operate effectively in a global environment, collaborating with colleagues from different region, cultures and time zones.
• Process sufficient knowledge and experience in ocean forwarding business managing Japanese account sales management and operations.
• Must be IT proficient and able to thrive in a fast pace setting. Have strong knowledge and experience with Microsoft Office.

The ideal candidate essential requirements:

• Proficiency in both written and spoken Japanese, is essential for effective communication and relationship building with Japanese clients and partners.
• Strong leadership skills, drive high performing sales growth, results oriented culture.
• Deep understanding of Japanese markets, in depth knowledge of Japanese business landscape, cultural, economic trend to effectively navigate the market and identify opportunities.
• Excellent communication and presentation skills both written and verbal communication.
• Problem solving and decision-making skills, ability to analyse complex situation, identify root causes, make sound decisions under pressure.
• Adaptability and resilience, ability to thrive in a dynamic and competitive environment, adapting to changing market conditions and overcoming challenges.

Description

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors…)

• Ensure the targets (performance, quality, cost) are reached by the team who is responsible for
• Lead the team by bringing team spirit, encouraging continuous improvement initiatives
• Coach the team by sharing his/her experience and bringing trust and self-confidence
• Organize the daily team attendance and involvement (hybrid management, back-ups…)
• Alert his/her direct Manager in case of dysfunction internal to the team
• Escalate any related topics to the upper level of hierarchy, as per the agreed escalation matrix

Supervise and Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Contribute to the continuous improvements and savings for the customer (optimization, consolidations…)
• ensure the data quality and assign customer booking to a selection of 3PLs
• monitor shipments on regular basis (3PL shipment confirmation, milestones completion, etc.)
• drive corrective actions when required (missing event, missing document etc.)
• monitor delays and deliveries events using the dedicated IT solutions (TMS, collaborative platform, BI…)
• alert the customer team pro-actively in case of deviation and propose alternative solutions
• communicate with internal (regional and overseas) and external organizations
• ensure that all communications generated in the related IT solution (chat, tasks etc.) are handled in a timely manner.
• create the reports and analysis to give a consolidated vision of the flows for a single customer
• track and provide corrective actions for the customer complaints

Deliver Customer Satisfaction

• manage and supports order management to ensure the best possible service level

• meet deadlines and ensure completion of customer service tasks within the expected time frames
• ensure a consistent and pro-active communication flow with the customer
• act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• prioritizes, resolves and/or escalates issues to secure the customer’s interest
• represent PRISM internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Report saving initiatives to the dedicated department
• provide his/her expertise in transportation management
• Use of the technologies to be more efficient and work with the Customer Business Solution (I.T representative)

Contribute to improve Partner and Vendor performance

• monitor the 3PLs service quality and give feedback to the Hub manager
• monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• set up and monitor corrective action plans in agreement with the Hub manager

Others

• Other tasks as assigned by the Manager

• Proven track record in a similar role, ideally in a 4PL environment

• Minimum of 3 years of transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight)
• Excellent in verbal and written English
• Experience in AOG (Aircraft on Ground)

The S.E.A. Distribution Centre (DC) Manager is responsible for all Finished Goods Distribution Centre and RMA Hub Operations in the S.E.A. Region. This includes driving operations excellence across a diverse DC network.

Key Requirements

• This role requires superior collaboration skills and will be a key measure of success
• Demonstrated experience in a leadership role i.e. managing warehouse operations.
• Extensive people management & organisation skills. Proven leadership and negotiating skills.
• Working experience in ERP platforms
• Experience in operations excellence roles such as lean management programs, process automation or six sigma environments.
• Ability to maintain and develop relationships across teams, such as Product Planning, Order Management and 3PL Logistics suppliers.
• Self-starter with a can work attitude and ability to work on their own initiative.
• Experience in Service Parts would be well regarded but not essential.
• Strong analytical and communication skills.

Description

- Responsibility for operational cost management by ensuring that per unit cost and cost reductions targets are met.

- Continuous Improvement initiatives are identified to drive scalability and flexibility.

- Work closely with our 3PL partner management team to build process/systems roadmap, and infrastructure investment that enhances customer experience.

- Drive process standardisation across sites to determine and implement the highest operating standards. Benchmarking DC practices within industry and across industries to refresh our solutions approach.

- Ensure quarterly, monthly and weekly performance reviews are in place for all sites supported by management and operational reporting.

- Hold thorough reviews in advance of every new product launch and other key events such as Quarter end and Black Friday to ensure sufficient receiving, storage, pick/pack capacity is in place.

- Hold regular readiness reviews for the yearly NPI and promotional peaks to ensure staffing, shift patterns, space, layout and equipment are sufficient. Develop contingency plans to support business in case of performance issues.

- Manage and develop talent with functional skill sets, redundancy and succession planning.

- Work cross functionally with the Supply Chain and 3PL to ensure compliance to contract and supply chain re-engineering initiatives.

- Integration with other business units in Logistics, particularly the Inbound and Outbound BU's, to ensure one comprehensive end to end supply chain solution.

Education & Experience
Bachelor Degree in Logistics or Supply Chain

• Accountable for the successful management of assigned key accounts.
• Lead, oversee, and coordinate operations for export/import order fulfillment as the primary point of contact.
• Supervise, recruit, and train staff to achieve operational excellence.
• Ensure shipments are carried out accurately and on time, following the agreed SOP and KPI.
• Maintain high levels of customer satisfaction while identifying up-sell and cross-sell opportunities within existing accounts to maximize business share.
• Conduct regular reviews and audits of SOPs aimed at enhancing operational efficiency through system automation or process simplification, thereby reducing potential risks.
• Establish and uphold guidelines and best practices to minimize shipment compliance risks.
• Ensure full adherence to Singapore Customs Regulations.
• Monitor departmental budget controls and ensure optimal use of resources, including facilities, system applications, personnel, and related data.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117856

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