Total 62,302 Finance / Banking / Insurance job vacancies

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

What will I do in this position if hired?

In this position, you will serve as a Supervisory Insurance Examiner. Typical assignments include:

• Supervising a team with a diverse set of skills and roles, including insurance examiner expertise, program analysis, process improvement, casework management, and customer support, all in support of insurance policyholders during the claims appeals process.
• Serving as a senior representative for the Federal Insurance Directorate with contractor staff, insurance companies and their industry advisory groups, and others in the interpretation of policy matters within the National Flood Insurance Program.
• Overseeing daily operations of the appeals team, and coordinate short-term and long-term enhancements to program support.
• Supporting program decisions, and serve as an advisor to senior leadership in the Federal Insurance Directorate.
• Soliciting feedback and support the strengthening of relationships between FEMA and its insurance industry partners, including insurance companies, flood vendors, independent adjusting firms, and other professional organizations supporting the flood insurance business and the National Flood Insurance Program.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

As a National Bank Examiner/Bank Examiner (Large Bank Field Examiner) with emphasis in Commercial Credit, you will:

• Oversee ongoing supervisory efforts of commercial credit activities.
• Plan, coordinate, and monitor commercial credit supervisory activities which includes assessing risk, developing supervisory strategies and determining the scope of supervisory activities.
• Provide leadership and training to other examiners and may instruct at formal schools.
• Manage teams of assisting personnel during supervisory activities.
• Serve as a consultant to employees and managers. Lead in discussions with large bank management on findings and recommendations.
• Prepare communications to foster positive changes within the bank.
• Maintain effective communications within the OCC to ensure that appropriate coordination and follow-up activities take place.
• Prepare reports of activities and develop responses to address risks.

• Formulates and recommends information area goals and objectives for the mission area.
• Reviews, analyzes, and interprets directives concerning solutions managed and overseen by the team for DFAS based on OMB, Congressional, and DoD requirements.
• Develops and updates team related project plans, tactical plans, memoranda, supplements, and other directives for which the team is responsible.
• Analyzes and evaluates the impact of proposed enterprise changes, determining system implications and advantages/disadvantages and recommends course of action.
• Recommends appropriate technical solutions to deficiencies identified by users and validates requirements for inclusion in solutions through use of ACL, Microsoft Access, Power BI, Advana, Share Point, Microsoft Project, Visio, etc...
• Prepares study findings, recommendations, conclusions, and fully coordinates results prior to formal presentation to management officials.

• Respond to Federal Employees Health Benefits (FEHB) inquiries from Federal enrollees and/or their authorized representatives, including responses on appeals of disputed health benefit claims, benefits regulations, and other program related inquiries.
• Prepares written directives for the Contracting Officer's signature requiring carriers to provide benefits, as appropriate.
• Respond to general inquiries concerning disputed claim regulations, health insurance coverage, and Federal enrollment eligibility.
• Perform research and obtain additional information from outside sources, including the health benefits Plan and providers.
• Consult with internal clinical advisors (e.g. nurse) to resolve disputed health benefits claims and develop responses to inquiries and correspondence.
• Conduct thorough case analysis on disputed health benefits claims.
• Develop a written appeal response that is based on analysis and FEHB Program benefit policies and guidelines.
• Track trends and systemic claim processing errors that surface from the disputed claim appeal process in order to provide recommendations to the Health Insurance Specialists for carrier to take corrective action or make contract language improvements.

• Respond to Federal Employees Health Benefits (FEHB) inquiries from Federal enrollees and/or their authorized representatives, including responses on appeals of disputed health benefit claims, benefits regulations, and other program related inquiries.
• Prepares written directives for the Contracting Officer's signature requiring carriers to provide benefits, as appropriate.
• Respond to general inquiries concerning disputed claim regulations, health insurance coverage, and Federal enrollment eligibility.
• Perform research and obtain additional information from outside sources, including the health benefits Plan and providers.
• Consult with internal clinical advisors (e.g. nurse) to resolve disputed health benefits claims and develop responses to inquiries and correspondence.
• Conduct thorough case analysis on disputed health benefits claims.
• Develop a written appeal response that is based on analysis and FEHB Program benefit policies and guidelines.
• Track trends and systemic claim processing errors that surface from the disputed claim appeal process in order to provide recommendations to the Health Insurance Specialists for carrier to take corrective action or make contract language improvements.

• Provides advice and guidance to program managers and Contracting Officer's Representatives on contracting procedures, including providing assistance in the development of acquisition packages.
• Plans, negotiates, leads, and administers procurements of goods and services, which may include specialized, state-of-the-art, critical or scarce requirements using Federal Acquisition Regulation procedures.
• Performs procurement planning and provides advice to program officials in the development of procurement objectives, constructing the contractual vehicle, and facilitating creation and maintenance of acquisition plans, appropriate milestone charts and related schedules while providing acquisition progress updates to stakeholders.
• Advises on performance objectives to be used and assists in the preparation of requirements documents, such as performance work statements, statement of objectives, and statements of work.
• Serves as sole negotiator for program customer on procurement actions. Plans and coordinates negotiation strategy and leads the negotiations to develop contract prices and terms.
• Performs contract administration. Responsibilities typically include incremental funding, preparation of rate and price adjustments, redirection of effort, coordination of time extension, incorporation of change orders, issuance of stop work orders, issuance of cure notices or show cause letters, final payment, and contract closeout.
• Researches and interprets various federal acquisition laws, regulations (i.e., Federal Acquisition Regulations and agency directives), policies, procedures and applies findings to acquisition work products.
• Develops technical correspondence and reference materials to document discussions, decisions, and contracting actions throughout the contract life cycle including determinations, findings, and, solicitations or request for quotes/proposals.

• Develops briefings at program level, tracks data/claims trends, improvements, and claims resolutions to identify areas of potential improvements and best practices.
• Utilizes various claims and transportation automated systems in order to resolve issues and answer claimants questions.
• Investigates and develops supporting evidence for loss and damage claims arising from storage and movement of personal property and makes recommendations for use in affixing responsibility and settlement of claims.
• Determines and advises customers on entitlements or procedures related to temporary storage of goods, weight allowances; prohibited items; and shipment of personal property including various methods available.
• Plans, books, and routes personal property, estimates cost savings, time involved, time of arrival, storage in transit involved, and purposes.
• Prepares and process various applications for transportation or storage of a wide range of personal property and privately owned vehicles, including special items, of authorized civilian and military members.
• Makes detailed cost comparisons to determine the best and most economical method of movement, and screens movement documents for correct accounting data.

• Adjudicates background investigation reports and Continuous Vetting (CV) alerts to determine the suitability, fitness or security eligibility of individuals who need access to FDIC facilities, networks/systems, and sensitive information.
• Coordinates with Human Resources and evaluates official Position Descriptions (OF-8) to ensure the position sensitivity and risk levels have been properly designated in accordance with relevant policy and the signed Position Designation Tool results are maintained.
• Provides authoritative information and guidance on Trusted Workforce 2.0 and other personnel security policies to employees at all levels of management within FDIC and to individuals external to the organization. 
• Prepares written summaries to communicate and justify final trust determinations for suitability, fitness, security eligibility or credentialing.
• Writes and maintains Standard Operating Procedures for everyday operations within the Personnel Security Program (PERSEC) Program.
• Conducts and prepares briefings to FDIC stakeholders on all matters related to Personnel Vetting and communicate program changes.
• Represents FDIC at interagency security meetings, working groups and other forums that are tasked with formulating personnel vetting policies.

As counsel for actions and litigation within OPC, at the full performance level you will:

• Provides authoritative legal advice and counsel within OPC and with Corporation officials about OPC-related matters.
• Serves as the Corporation's legal representative in unfair labor practice, arbitration, and representation in judicial and administrative proceedings.
• Prepares legal briefs, office memoranda, policies, standard operating procedures, and other documents governing and guiding OPC operations.
• Develops and presents training on OPC-related matters.

As counsel for policy and training within OPC, at the full performance level you will:

• Provides authoritative legal advice and counsel within OPC and with Corporation officials about OPC-related matters.
• Reviews reports of investigation and conducts or assists with administrative investigations.
• Prepares legal briefs, office memoranda, policies, standard operating procedures, and other documents governing and guiding OPC operations. 
• Develops and presents training on OPC-related matters. 

• DFAS-CO has several openings within Accounting Operations which is comprised of several sub organizations to include Accounts Receivable; Accounts Payable; Accounts Maintenance and Control; Treasury Reporting; Departmental Reporting.
• Applying knowledge and understanding of accounting systems and "feeder" systems and the ability to deal effectively and logically in solving program/system issues.
• Analysis and reconciliation of accounting data to include identification of errors and development of mitigating actions.
• Providing professional accounting advice and assistance to both internal leadership and DoD customers in the application and compliance of generally accepted accounting principles, policies, and procedures.
• Obtaining financial audit results, establishing and monitoring internal controls to identify problem areas; determining actions to improve operating program effectiveness to ensure and maintain the integrity of financial and accounting information.
• Processing and validating and/or reporting on accounting transactions in accordance with established policies and procedures.
• Duties will be developmental in nature when the position is filled below the full performance level.

The Manager, EEO Counseling and Intake plays a pivotal role in managing a team counseling and processing EEO informal complaints adhering to defined timelines, policies and procedures.

• Serves as Equal Employment Opportunity (EEO) Specialist and the principal advisor on EEO Informal Complaints. Manages, directs, oversees, coordinates, and evaluates the EEO Informal Complaints programs, including the EEOC 462 report, accounting for the agency’s EEO counseling activities, including ADR outcomes and other relevant metrics, ensuring transparency and adherence to federal reporting standards.
• Establishes metrics and data collection on alternative dispute resolution success and EEO counseling outcomes. Establishes customer service expectations and performance metrics for all subordinate employees.
• Conduct briefings to discuss issues affecting the workforce, the effectiveness and status of EEO program goals, efficiency, and legal compliance of all areas of the EEO Informal Complaints program.
• Keeps abreast of developments in the Federal EEO process, regulations, policies, procedures, and corporate policies that affect the complaint processing program or issues that might arise in alleged complaints.
• Ensures contract EEO counselors and OEEO staff are trained and certified. Identifies the best options for yearly training and certifications for OEEO staff.
• Manages, directs and oversees a senior level staff comprised of EEO specialists. Assigns or coordinates work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Incumbent exercises full range of human resource and personnel management. Evaluates work performance of subordinates. Gives advice, and counsels employees on both work and administrative matters. Interviews candidates for positions, and recommends appointment, promotion, or reassignment to such positions. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Finds ways to improve production or increase the quality of the work directed and develops performance standards.
• Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.

The Assistant Director, of EEO Complaints, serves as a first-line supervisor for staff conducting EEO Formal Complaints programs, ensuring that program operations and projects are conducted in compliance with laws, regulations, policies, and procedures.

• Serves as Equal Employment Opportunity (EEO) Specialist and the principal advisor on EEO Formal Complaints. Manages, directs, oversees, coordinates, and evaluates the EEO Formal Complaints programs.
• Continuous monitoring to ensure timely processing of extremely complex final agency decisions, appeal process and execution of EEOC Orders and negotiated settlements, orders of full relief and corrective action, and to effectively formulate or modify plans and policies to satisfy changing conditions and requirements.
• Provides analysis of Formal Complaint process. Monitors appeal process and ensure compliance of Regional and Field Offices in Equal Employment Opportunity Commission Decisions.
• Ensures instances of non-protected class harassment and/or professional misconduct reported during a Report of Investigation are referred over to the Office of Professional Conduct for action. Analyze procedures for filing Formal EEO complaints to identify areas of efficiency or automation.
• Conducts briefings to discuss issues affecting the workforce, the effectiveness, and status of EEO program goals, efficiency, and legal compliance of all areas of the EEO Formal Complaints program. Provides technical guidance to assigned staff and ensures appropriate coordination of their EEO functions and responsibilities.
• Manages the processing and disposition of all individual and class EEO Complaints and ensures full cooperation with EEO Counselor and EEO personnel in the timely, fair, and prompt processing, investigation, and resolution of complaints.
• Keeps abreast of developments in the Federal EEO process, regulations, policies, procedures, and corporate policies that affect the complaint processing program or issues that might arise in alleged complaints. Maintains an ongoing and up-to-date understanding of federal sector EEO law by attending webinars, conferences, and training, as well as reading journals, articles, and case law.
• Develop and review policies and/or EEO complaint activities affecting the employment of all personnel. Reviews, analyzes, and interprets all pertinent policy and regulatory issuances relating to equal employment opportunity complaint programs in the activity including Executive Orders, laws, and issuances of guidance from OPM and EEOC. Directs the formulation of policies and programs in the administration of EEO Complaints Processing and reporting system for the individual and class complaints filed (based on race, age, sex, national origin, color, religion, disability, reprisal, and genetic information); considering the inter-relationships of extremely complex national policy, statutes, precedent-setting case law, FDIC directives in developing policies, procedures, and guidelines for processing complaints of discrimination.
• Manages, directs, and oversees a senior-level staff comprised of EEO specialists, technical writers, and administrative and operational personnel. Provide technical and administrative supervision to subordinate staff. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Incumbent exercises full range of human resource and personnel management. Evaluate the work performance of subordinates. Gives advice, and counsels employees on both work and administrative matters. Interviews candidates for positions, and recommends appointment, promotion, or reassignment to such positions. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Find ways to improve production or increase the quality of the work directed and develops performance standards
• Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.