Total 4,419 Customer Service job vacancies in London, London, EC2M 7PY

To assist with and deputise for, as required, the BSO Manager with the planning and creating of Batch specifications for the 3 yearly Call/Recall programme for South East London. Liaise with the London Administration HUB in regard to batch specification and audit queries resulting in an agreed site count and batch completion Work collaboratively with the BSO Manager, Administration Delivery Manager and the Programme Manager in assisting, devising and maintaining the comprehensive 3 yearly NTDD plan for Call/Recall programme, as outlined by the National Programme Record all Batch counts, start and end dates and location in 3 year round plan and update the London Hub Maintain an overview of clinic capacity, identifying under utilisation to the management team Attend Call/Recall Meetings with internal management team and the HUB to update and advise of any changes to the 3 year plan that may affect the running and maintenance of the programme Merging duplicate registrations on NBSS, and notifying the Exeter team of any records on BS-Select that require merging with the support of Hitachi as necessary To advise BS-Select team of any duplicate registrations which come to light Ensure that the weekly Disaster Recovery Report is run and saved to the shared K: drive Manage and complete the weekly wrap-up list - clients unable to book Write and amend Work Instructions relating to all administration tasks within the Breast Screening Office To assist in the undertaking of regular audits to ensure protocol compliance and take corrective action where required Deal with any day-to-day queries that the admin team members may have which will include training and advice Check BS-Select open episode report and action any necessary episodes which need closing as SQAS guidelines state all episodes need to be closed within 6 months Create NBSS log on details for new members of the breast screening team, also set up logon details for new clinical staff Access NBSS System Manager to reset passwords for both admin and clinical users Monitor and highlight to the clinical team when there is a possibility that clinic reporting and outstanding discussions have the potential to breach KPI`s Verify the interval cancer list that is sent through by the London Hub confirming true interval status Action the SHIM list as provided by SQAS Preparing the interval cancer packets for ongoing interval cancer reviews Requesting symptomatic breast images, via Image Exchange Portal (IEP) for inclusion on SECTRA PACS-ensuring the Breast PACS Team specify the images for longevity Obtaining all surgical histology from external hospital pathology labs and EPIC Ensure the accurate recording of surgical histology Instigate Duty of Candour process for Interval cases classified as Category 3 To assist the BSO Manager in line managing administrative staff within the 104 Denmark Hill Breast Screening Office Be active in the recruitment, interview and selection process of new staff Provide in-house NBSS System training for all staff members Ensure full training in office protocols and failsafe procedures for all staff joining the breast screening office Assist with System Upgrades and first line report between Hitachi (NBSS support) and Kings ICT To ensure that the Hub is kept informed of any notification that a client has either had a bi-lateral mastectomy, terminally ill or wishes to be withdrawn from the screening programme. Which they obtain and validate and authorise To assist and support all managerial staff with any necessary tasks to improve the service. To assist the BSO Supervisor to ensure that office supplies and equipment are ordered as necessary and invoices are correctly processed in a timely manner Ensuring that the 104 Denmark Hill office environment and facilities are managed within the context of the Trusts Health and Safety Policies and that all staff are aware of their own responsibilities regarding maintenance of the area, general safety, security, upkeep of the screening premises (including burglar/fire alarm system service contracts) Undertake the responsibility of Fire Warden Be confident and competent in managing the day-to-day workflow and undertaking of the routine administrative tasks of the department - including the booking of routine/self-referral and technical recall appointments To ensure that the Hub is kept informed of any notification that a client has either had a bi-lateral mastectomy, clients who are registered under the Mental Incapacity Act or clients who wish to be withdrawn from screening completing the required disclaimer form To prioritise, plan and organise own workload unsupervised, using initiative in the absence of other team members and to be able to work autonomously Keep all mandatory training up to date via LEAP This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

Registered Service Manager - £42,000 Depending on experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our in Streatham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

The post holder will have a proficient knowledge of NHS Continuing Healthcare Framework and will advise on most aspects of NHS Continuing Healthcare Framework and also have neurological experience.

The post holder will assist for the day-to-day operational management of the Community Neuro Service within the Newham CHC Team.

The post holder will maintain a neuro clinical caseload that involves the reviews and care coordination of clients who are eligible for NHS continuing healthcare who are in placements and in community.

The post holder will support the development of care pathways, protocols and audits.

The post holder will support the introduction of appropriate, evidence-based specialists neurological placements and education for the team.

To contribute to the planning and development of services for neuro clients and their carers.

Facilitating inter- agency working, which aims to develop good case management practice in order to improve the experience of people, living in Newham with highly complex long term neurological disabilities, as they journey though the community settings.





To be aware of and report any concerns relating to potential of deprivation of liberty to ensure that a best interest assessment is conducted if required.

To provide written reports of clinical opinion to health and social care colleagues as required

To carry a continuing Healthcare caseload of service users with complex long term physical and neurological disability living at home in or out of the London Borough of Newham and registered with a Newham GP.

To complete care plans risk assessments and necessary procurement of specialist placements and equipment.

To attend relevant Professional multidisciplinary meetings e.g. placement reviews, Case Conference.

To participate in safeguarding meetings and enquiries and planning meetings, with support from the Local Authority.

To participate in the Health Eligibility Panel, providing clinical advice to the Panel members.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

To provide clinical guidanceto the team members of the Continuing Healthcare teams and others.

To ensure that nursing and continuing healthcare assessments, undertaken by the team members, are accurate.

To carry out the relevant NHS Continuing Healthcare assessments and reviews, care planning for allocated clients on the caseload.

To participate and represent Newham on the Continuing Care Appeals panel.

To adhere to the NMC Code of Professional Conduct and Fitness to Practice, ELFT and LBN adult policies and procedures at all times and ensure that all managed staff are compliant.

To provide effective case management for complex neurological patients in specialists placements around the country.

To work closely with a range of healthcare providers and Neuro Specialists placements, involving negotiation and reviewing individual cases for eligibility.

To deliver appropriate NHS Continuing Healthcare training across health and social care ensuring that eligibility criteria are consistently applied.

To support in the response of all complaints received arising from the decision of the eligibility panel from NHS Continuing Healthcare assessments and Complex case management.

To ensure that data proved to the Commissioners are timely and accurate, including KPIs

To act and follow up as appropriate on complaints received from clients, the public and other stakeholders according to ELFT policy.

To support in formulating, updating and reviewing policies and procedures in relevant areas of practice.

To practice in a manner which respects the value of inter-professional and inter-agency working and promote the image of the service and ELFT at all times.

To undertake clinical supervision as a mean of reflective practice and maintain a personal development portfolio according to NMC and ELFT guidelines.


This advert closes on Sunday 8 Dec 2024

Customer Relations Officer; Complaints

£43,671pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

The role – Customer Relations Officer; Complaints

We’re looking for a highly experienced Complaints Relations Officer to deliver a professional customer experience for our residents who have made a complaint. You will be responsible for your own complaints workflow and caseload from day one, and you'll need to hit the ground running. You need the skills and knowledge to conduct thorough, high quality and resident focussed investigations, remaining resolution focussed throughout.

We’re big on communication, so you’ll need to regularly keep residents updated throughout your investigation. Our vision is to provide the best possible complaint service for our residents, making sure we overcome any obstacles to provide our response on time, and to a high standard. You will need to demonstrate you’ve understood the root-cause of a complaint, and actively build (or re-build) trusted relationships with residents so they feel heard and have confidence we’ll learn from their experience.

What you’ll do

This role isn’t about closing cases and hitting KPIs – although that needs to be done too - it’s about meaningfully resolving concerns and developing positive relationships along the way. As a result, the Customer Relations Officer needs to be comfortable working in a dynamic and responsive way whilst being truly focused on service.

You will

Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents
Take responsibility to manage your own complaint caseload effectively, with autonomy and to a high, professional standard
Role model complaint handling excellence, record keeping and time management
What you’ll need

We’re looking for someone who has:

Strong and excellent written skills with the ability to produce high quality, professional and comprehensive complaint resolution outcome letters – we’ll assess this during the interview process
Expert problem-solving skills to effectively investigate complaints
Self-discipline to work independently and be proactive when resolving complaints
Experience of working collaboratively with other internal departments with a strong, demonstrable passion for forging excellent working relationships, using your fine-tuned abilities, and influencing skills, to work collaboratively whilst focussing on the outcome for our residents.
Effective team player who can work collaboratively with residents, colleagues, and senior stakeholders.
Desirable:

Experience of working in the housing sector
Experience of managing a complaint’s caseload
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
Competitive salary of £41,591pa
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter (in no more than 500 words) detailing how your skills and experience meet the job description for Customer Relations Officer outlined above.

Closing date for applications: 8th December 2024

Interviews will be held: Week commencing 9 December 2024

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Are you interested in Student support Assistant roles in the Willesden? Morgan Hunt are pleased to announce that we are working with several Colleges and Sixth forms across the county on a preferred supplier basis. Together we are seeking to appoint a Student support Assistant- apply today!

 

Your benefits as a Student support Assistant:

• Thorough induction, and ongoing support
• Excellent pay rate
• Highly supportive team and management
• Excellent training and development opportunities

Your duties as a Student support assistant:

• Working 1:1 and in small groups with students with Special Educational Needs.
• Implementing and following EHCP's and Behaviour Plans for the student.
  Monitoring the student's progress and providing regular feedback to the class teacher and SENCo.
• Adapting classroom materials and activities to suit the student's individual needs and learning style.
• Encourage the students to interact with their peers and engage in group work.

Why we work with Trisha:

• Professional support every step of the way
• Potential for career advancement within the organization
• Competitive rate of pay
• Flexibility with hours

If you would like to have a conversation about this role or similar roles, please click on apply with your most recent CV and I will get in touch with you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Personal Care Assistant/Learning Support Assistant

START DATE: ASAP

JOB TITLE / ROLE: Personal Care Assistant/Learning Support Assistant

SECTOR: Education

LOCATION: Westminster, Maida Vale, Paddingotn

DETAILS:

A large special educational needs college based in Central London, which caters for students aged between 16 to 25 years old with Autism, SLD and Complex Needs are looking for enthusiastic and resilient personal care assistants to join them ASAP. The successful personal care assistant will be required to provide general classroom support and may also be asked to work on a one to one basis or in small groups.

You will need:

• To be committed to providing support to learners with a range of needs, be flexible in your approach and be able to work as part of a team
• Excellent communication skills, along with patience and enthusiasm
• Previous experience with SEND is a requirement
• Understanding and experience using Makaton, PECs and sensory approaches are advantageous but not essential
• Willingness to provide personal care support to students who are more vulnerable (such as wheelchair assistance, feeding etc.)

The college are also open to receiving applications from people who have previously worked as a support/care worker. This is a full time, long term role to start ASAP and will continue until the end of the next academic year.

About the role:

• Personal Care Assistant - working with ASD, complex needs, SEMH
• Full and part time availability
• Ideal Candidate: Previous SEND experience is essential, Makaton and PECS experience - highly desirable but not essential, previous experience as a support worker/care worker

About the college:

• All through SEND support for students aged 14+
• Warm friendly and supportive staff
• Ongoing training provided
• Well-resourced college with state-of-the-art facilities

If you are interested, then please click on the apply button. You can also contact Trisha Salunke on 02074198927.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking to appoint a Consultant in Critical Care Medicine to join our dynamic team at the North Middlesex Hospital. You will get to work in modern purpose built facility with modern and spacious operating theatres housing state of the art anaesthetic delivery and monitoring equipment.

It is essential you have full GMC Registration and are either included on the Specialist Register, or within 6 months of CCT at the time of interview.

You will be notified of the interview date as soon as possible.

Main duties of the job

The post holder will work with colleagues and the Clinical Audit and Effectiveness department to ensure that relevant clinical audits are carried out.

Consultants have continuing responsibility for the care of patients in their charge and for the proper functioning of their department. They are expected to undertake administrative duties associated with the care of their patients and the running of their clinical departments.

The appointee will be expected to take responsibility for maintaining their continuing medical education to the standard set by the relevant Royal College.

This appointee is expected to contribute actively to developing clinical governance in both departments. The GMC’s Good Medical Practice guidelines form the basis of the responsibilities and standards expected of the Trust’s consultants.

All newly appointed consultants will be issued with an Induction Programme and mandatory training, all aspects of which are mandatory. There is a well-established annual appraisal process for all consultants and non-consultant career grades in the Trust.

It is a condition of employment that all staff have a responsibility for Infection Control. The appointee will therefore be expected to attend mandatory Infection Control courses on appointment and to participate actively in measures designed to reduce Health Care Associated Infections (HCAIs).

The appointee will be expected to fulfil the relevant Royal College’s requirements for Continuing Medical Education (CME) or Continuing Professional Development (CPD) as a minimum.

North Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

The Critical Care Department in the hospital includes an Intensive Care (ICU) and a High Dependency (HDU). ICU has a total of 8 individual rooms with single beds and 2 large rooms with 2 beds each. All rooms in ICU are negative pressure rooms. HDU has 09 beds including 3 single rooms and two large 3 bedded areas. All beds in the Critical Care Complex are equipped with full monitoring facilities and a central monitoring station on each side.
The Critical Care Complex admits close to 1000 patients per year. Median length of stay for the unit is 3.4(1.8-6.9) days. Bed occupancy is more than 90% for majority of time. Turnover of patients is really high hence the unit is a very busy. Of the all the referrals over 90% are from medical specialities. There is a weekly radiology meeting on Thursday morning. Microbiology involved multi-disciplinary meeting is held every day afternoon in the critical care complex. Daily there are two consultant lead ward rounds plus a night telephone ward round. There are two handovers every day directly supervised by critical care consultants. Critical care also provides 24/7 outreach services to the hospital. It is led by a lead nurse for outreach. Critical care provides a follow up clinic bimonthly for identified patients. There are plans in place to increase the frequency of this clinic to once a month.


This advert closes on Wednesday 11 Dec 2024

PTS Track Operative
London

Completive Rates

Ongoing contract with Tier 1 workforce supplier to Network Rail.

Requirements for PTS Track Operative role:
* PTS ticket including Track Induction (TIC)
* Small Tools Ticket
* Disc cutter/ Ironman / Nut runner / Robel/ NSCD/ Level B Strapping
* Driver (Preferred)
* Understanding of Geometry

Benefits of PTS Track Operative role include:
* To work on contracted projects with a Tier 1 supplier
* Career development opportunities
* Required PPE supplied
* Numerous shift pattern options
* Potential for long term work
* PAYE (Umbrella or Direct) contract.

As a PTS Track Operative you will take part in the inspection, maintenance and repair of railway lines or associated services on various Network Rail projects, or with one of our many clients, including High Output, CP6, Amey, Balfour Beatty and various more other clients.

To register your interest either select apply or contact Daniel St Denis 07388 960918 or Daniel.stdenis@McGinley.co.uk

McGinley Support Services (Infrastructure) Ltd is committed to equal opportunities and actively seeks applications from all sectors of the community. We particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the construction industry.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

RECEPTIONIST, Fraser Hospitality

Rate of Pay / Hours Type of Contract Location

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

What you will be doing as a Receptionist;

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Suites Queens Gate! As Receptionist, you will contribute to the first impression of our guests at check in and will play a key part in delivering exceptional customer service, ensuring that our guests leave with a smile on their face. You will be involved with all day-to-day reception duties and will ensure the smooth-running of the Front Office Department at all times, dealing with guest queries and requests professionally and efficiently.

You are a flexible and enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you are an excellent communicator and problem solver this role will help you develop these skills further, often being the bridge of communication between customer and management.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job - subject to terms and conditions available on request *Subject to terms & conditions – available on request.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
• We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Westminster Kingsway College are looking to recruit an experienced Learning Support Worker to work at our Alexandra Centre in North London.

About the Role:

The Learning Support Worker will be required to support learners with EHCPs who have support and learning needs. Students range from those with moderate learning disabilities, Autistic spectrum, social, emotional, and mental health needs (SEMH). The role will have elements of 1-1 support as well as group work to help achieve the academic needs of these students. Working with the wider ALS team, the role will involve creating relationships with students that encourages their academic, emotional and social growth.

About you:
You will have some experience supporting young people with disabilities and/or learning difficulties in an education setting. You will be able to support and encourage higher levels of social skills and demonstrate techniques that improve learning. You will be patient, empathetic and be adept at de-escalation where necessary. You will be able to understand the needs of the students and provide the appropriate support to develop their ability to learn efficiently. You will be able to work in a team and provide sufficient support to the classroom lead.
If you feel you have the skills to contribute to the development of our students and want an exciting role in a highly supportive environment, then please apply.

About us:
We are the largest college group in London. Our colleges include City and Islington College, Westminster Kingsway College, and The College of Haringey, Enfield, and Northeast London. We are committed to success through equality and diversity.

About Westminster Kingsway College:
Westminster Kingsway College is a further education college in central London with centres in Camden and Westminster. It offers a huge array of academic and vocational courses for 16-18-year-olds and adult learners, such as A-Levels, BTECs, Apprenticeships, Foundation Degrees, Access to Higher Education, employability training and short courses. It also offers bespoke training for employers and specialist programmes delivered in conjunction with the Peter Jones Enterprise Academy.

At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.

We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.

Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.

Closing Date: 8th December 2024
Interview Date: TBC

Westminster Kingsway College are looking to recruit an experienced Learning Support Worker to work at our Alexandra centre in North London.

About the Role:
The Learning Support Worker will be required to support learners with EHCPs who have support and learning needs. Students range from those with moderate learning disabilities, Autistic spectrum, social, emotional, and mental health needs (SEMH). The role will have elements of 1-1 support as well as group work to help achieve the academic needs of these students. Working with the wider ALS team, the role will involve creating relationships with students that encourages their academic, emotional and social growth.

About you:
You will have some experience supporting young people with disabilities and/or learning difficulties in an education setting. You will be able to support and encourage higher levels of social skills and demonstrate techniques that improve learning. You will be patient, empathetic and be adept at de-escalation where necessary. You will be able to understand the needs of the students and provide the appropriate support to develop their ability to learn efficiently. You will be able to work in a team and provide sufficient support to the classroom lead.
If you feel you have the skills to contribute to the development of our students and want an exciting role in a highly supportive environment, then please apply.

About us:
We are the largest college group in London. Our colleges include City and Islington College, Westminster Kingsway College, and The College of Haringey, Enfield, and Northeast London. We are committed to success through equality and diversity.
About Westminster Kingsway College:
Westminster Kingsway College is a further education college in central London with centres in Camden and Westminster. It offers a huge array of academic and vocational courses for 16-18-year-olds and adult learners, such as A-Levels, BTECs, Apprenticeships, Foundation Degrees, Access to Higher Education, employability training and short courses. It also offers bespoke training for employers and specialist programmes delivered in conjunction with the Peter Jones Enterprise Academy.

At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.

We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.

Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.

Closing Date: 8th December 2024
Interview Date: TBC

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.
We have a reputation for giving excellent support to our diverse student population. Staff are well supported within a culture of continuous professional development and are encouraged to take on new and more senior roles within the college. Facilities across our campuses in Isleworth and Feltham are state-of-the art with good public transport links and free staff parking.
We are a values-based and highly inclusive college, serving a vibrant and diverse area, and making a positive contribution to wider social and economic agendas. We offer courses from pre-entry through to Higher Education, Apprenticeship and Traineeship programmes to meet the skills needs of our students aged 14 upwards.
At West Thames College we are committed to safeguarding our students. The safety of students continues to be a primary focus. We practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults. Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children.
The purpose of the post is:
We are looking for a highly motivated student focused Employability Coach who will ensure that students have access to high quality, safe and appropriate work experience and placements within relevant and realistic work settings. This includes the delivery of proactive and inspiring preparation sessions, work related activities and engagement with employers to help students prepare for work experience and reflect meaningfully on their skills, experiences and future choices.
Full details of the post can be found in the Job Description and Person Specification.

Resident Service Officer
South London
£21p/h
Repairs and Maintenance

Site Based

Looking for someone to start immediately

Responsibilities:

This is a key role in delivering housing services, managing a multi-tenure patch to the standards set out in the tenancy agreement or lease while working collaboratively with other agencies on case management.

• Co-ordinate the delivery of Council services to residents.
• To advocate on behalf of residents.
• To enforce standards set out in the tenancy, lease or other authority to occupy.
• Work across agencies and partnerships in a way that brings about strategic change and addresses the corporate aims of the council and objectives of the department.
• Manage complex relationships on behalf of the Council to secure the implementation of government objectives, council priorities and local priorities.
• Case management approach to resolve issues for residents

What we are looking for:

• Strong customer service skills
• A proactive, problem solving attitude and attention to detail
• Knowledge of council housing policies and procedures is desirable, but not essential

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.