Total 244 Customer Service job vacancies in Blackburn, BB2 1AX

Our Client in Lancashire are looking to add an experienced Roofers Mate to their team. This is a Permanent job with opportunity to progress. You will be working as part of our client's empty homes team covering Bolton, Blackburn, and Wigan.

Job Type: Permanent - £26,500 per annum
Days: Monday - Friday
Hours: 39 hours a week

Job Description:

• In this position you'll be assisting with delivering high standards of installation and repairs of roofs.
• You'll also carry out associated activities within acceptable quality standards to support targets and deliver great customer service.

Candidate Requirements:

• Proven ability to carry out minor remedial roofing works to a competent standard such as guttering and slate replacement, minor leaks etc.
• 2 Plus years' experience
• Full UK Driving License

Please see the attached job description and person specification for more information about this role.

We are currently looking to recruit a Customer Service Advisor for our successful and growing client in Belper, who offer growth of their employees and offer a number of fantastic benefits.

To be considered for the role, you’ll require the following essentials:

Proven experience of providing excellent customer service

Natural problem solver

Excellent communication skills

Excellent telephone manner

Previous Call Centre experience is desirable, however not essential.

Have a strong knowledge of Microsoft applications and web-based platforms

The ideal candidate will have proven customer service experience in either a face to face or telephone-based capacity. Having a calm and reassuring manner is a must, as is the ability to ensure customer satisfaction.

Within this position, you’ll also be:

Your main focus will be to liaise with customers who contact our Client via telephone, email, SMS, live chat or Whats app

Understanding customers situation and providing the best solution to provide an outstanding customer experience

Ensure that all queries are answered within a timely to manner using the CRM System and ensure that these meet the Service Level Agreements that are in place

Display a professional customer service whilst identifying potential opportunities to maximise processes and targets

Salary is £11.73 per hour plus bonus and OT

Various shifts between 8am and 6pm including some weekends

Annual bonus scheme

25 days holiday plus banks

Extensive training for all employees

Development Programme

Wellbeing programme

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs

0115 697 2662

Day Activities Support Worker coordinator (Disability day service)

Location- Cambridge, Cambridgeshire, CB4

Salary- £11.74 per hour

Part-time -22.5 hrs ( Tuesday to Thursday -8.am to 4 pm - No weekends)

Our client is a leading disability charity. Their vision is a world where disabled people are seen for who they are, and their mission is for disabled people to have equality, choice and independence.

As an Activities Day Support Worker, you will support the effective delivery of services in all aspects of customer experience for adults with profound and multiple disabilities.

Key Responsibilities: -Day Activities Support Worker coordinator (Disability day service) -Cambridge

• Empowering customers to have independence and choices, and to develop meaningful relationships with peers.
• Supporting customers with complex needs to engage in activities in a group or 1:1 session.
• Assisting with personal care and mobility based on a Care and Support plan.
• Using communication skills to enhance communication, inclusion and engagement.
• Helping customers to access and participate in community activities and social events and where required, to do their shopping, cooking and housework.

Embracing our client values in all that you do is really important to succeeding in this role.

The ideal candidate will have or be: - Day Activities Support Worker coordinator (Disability day service) -Cambridge

• Experience in adapting support to suit the needs of service users with profound learning disabilities, and/or additional healthcare and support needs ( experience at a teaching assistant or SEN experience would be an advantage)
• Ability to create and adapt engaging activities sessions which enable an individual with complex sensory needs to participate.
• Experienced and confident in communicating with customers using a range of techniques such as picture exchange, objects of reference, social stories, schedules and Makaton.

We provide full training and support and provide great opportunities to progress and gain qualifications.

In return, you’ll get:

• 25 days holiday plus bank holidays
• Inclusive employee assistance and wellbeing support
• A comprehensive induction, and access to ongoing training and learning and development opportunities, including qualifications.
• Company sick pay
• Pension scheme
• Opportunities to recognise and be recognised and rewarded with our Values in Practice reward and recognition scheme
• Cycle to Work scheme
• The chance to have your voice heard as part of our employee forum and colleague experience group.

Please be aware that a DBS check is required for this role and will be only carried out following an offer of employment to the successful candidate.

Our client is Disability Confident employer, and we welcome applications from Disabled Candidates.

If you require support to apply, please contact crooton team on 0208 124 2558 or email candidates@crooton.com and we will be happy to help.

Click to apply and take the first step toward a rewarding career.

Support Worker/Health Care Assistant - Neuro Rehab

Description
We are currently seeking a Support Worker/Health Care Assistant to join our team in a Neuro Rehab facility. As a Support Worker/Health Care Assistant, you will play a vital role in providing support and care to individuals who have experienced neurological injuries or conditions. This is a rewarding opportunity for someone who is passionate about helping others and making a positive impact on their lives.

In this role, your main responsibilities will include assisting with personal care, rehabilitation activities, and daily living tasks. You will work closely with the multidisciplinary team to ensure that individuals receive the highest level of care and support. Your role will involve providing emotional support, facilitating social activities, and implementing therapeutic interventions. This is a dynamic position that requires excellent communication skills, the ability to work well within a team, and a genuine interest in the well-being of others.

We are looking for individuals who are compassionate, patient, and understanding. Previous experience in a neuro rehab setting is preferred, but we also welcome candidates with a background in healthcare or support work. This is a rewarding role that offers opportunities for professional development and growth within the organization. If you are passionate about making a difference in people's lives and have the necessary skills and qualifications, we would love to hear from you.

Responsibilities
Assisting individuals with personal care tasks, such as bathing, dressing, and grooming
Supporting individuals in rehabilitation activities to improve their mobility, strength, and coordination
Assisting with medication administration and maintaining accurate records
Providing emotional support and encouragement to individuals and their families
Assisting individuals with activities of daily living, such as meal preparation, household chores, and maintaining personal hygiene
Collaborating with the multidisciplinary team to develop and implement individual care plans
Monitoring individuals' progress and reporting any changes or concerns to the appropriate healthcare professionals
Requirements
A high school diploma or equivalent
Previous experience in a healthcare or support work role
Strong communication and interpersonal skills
Empathy and compassion for individuals with neurological conditions
Ability to work effectively in a team and independently
Excellent organizational and time management skills
Basic computer skills and ability to use electronic health record systems
Certification or training in basic life support and first aid is preferred, but not required

Hours Per Week:
Start Time: 20:00
End Time: 08:30
Pay Per Hour: £12.50
Location: Great Harwood, Blackburn

Should you wish to apply for this job opportunity, please, send an up to date CV.

Join Our Team as a Support Worker in Bromsgrove!

Pay: £11.66 per hour
Position: Full-Time (37.5 hours per week)
Location: Bromsgrove, B60 (Just a 6min drive from The Princess of Wales Community Hospital)
Requirements: Full UK Driving Licence (Covering Manual Vehicles)

Are you a Support Worker with a passion for making a difference? If this sounds like you, we'd love to hear from you!

Who Will I Be Supporting?

We support two gentlemen and three ladies in their 50s-60s who love:

- Hydrotherapy and Swimming

- Sensory sessions and Music activities

- Going to the theatre, cinema, and arts and crafts sessions

- Day trips along the rivers and being out and about

They have learning disabilities and autism and live together in their shared home, but some still have close relationships with their families who may often visit. Motivated support workers who enjoy working as part of a team and have a good sense of humour would be a wonderful match.

What Will You Be Doing?

- Empowering Independence: Supporting people to live their lives how they choose and achieve their goals.

- Daily Living Support: Attending professional appointments, providing personal care, meal support, going shopping, cooking, cleaning, and laundry.

- Providing Care: Electric hoisting, repositioning, wheelchair assistance, and supporting with medication (including epilepsy medication).

Shift Patterns

- Day Shifts: 7:30am - 3pm

- Day Shifts: 2:30pm - 9:30pm

No long days are required for this opportunity; however, occasional cover for the waking night team may be required. Rotas are provided in advance to support a healthy work-life balance.

Why Choose Dimensions?

- Award-Winning Workplace: Recognised as one of the UK's best workplaces in the 'super large' category by the Great Place to Work Institute six years in a row.

- Generous Leave: 30 days annual leave pro rata with the option to buy and sell leave.

- Career Development: Paid training and opportunities to further develop your career through funded accredited courses.

- Well-Being Focus: Comprehensive well-being strategy and staff listening network.

- Values-Driven: We put people with learning disabilities and their families at the heart of everything we do.

- Referral Bonus: Receive a £200 bonus if you refer a friend and they're successfully employed.

- Additional Perks: Childcare vouchers, Bike to Work scheme, discounts on meals, shopping, entertainment, and gym memberships.

Other Important Information

- Immediate Reviews: Applications are reviewed upon receipt and interviews will continue until positions are filled.

- Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.

- DBS Disclosure: An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Dimensions.

- Inclusive Workforce: We welcome applications from everyone with the right to work in the UK and value diversity in our workforce.

- Disability Confident: We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

- BSL Support: British Sign Language (BSL) translated videos are available for all of our recruitment communications.

Ready to make a real difference? Apply now and join a team that values you and the incredible work you do!

Proud member of the Disability Confident employer scheme

Essential Qualifications required:
• Doctorate in Clinical Psychology or equivalent for those who trained prior to 1996, including specifically models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology as accredited by the BPS.
• HCPC registered as a practitioner psychologist (clinical).

A fantastic opportunity has arisen for a Consultant Clinical Psychologist to act as lead for the Complex Emotional Needs (CEN) interventions pathway in Lancashire and South Cumbria Foundation Trust (LSCft).

Complex Emotional Needs (CEN) is a term used to describe service users who may have difficulties associated with a personality disorder.

As part of the NHS Long Term Plan Community Transformation a new Complex Emotional Needs pathway has recently been developed which is non-diagnostic focused and instead focused upon service user complexity and need.

Within the pathway there are specialist interventions provided and developed that are run trustwide including Structured Clinical Management, Dialectical Behaviour Therapy and Mentalisation Based Therapy. These interventions are delivered by Specialist Practitioners for Personality Disorder, Structured Clinical Management (SCM) practitioners, Psychologists and Community Mental Health Team (CMHT) staff.







We are seeking a dynamic and enthusiastic person with a passion to work with clients who present with complexity, a history of trauma, risk and difficulties managing their emotions or relationships and impulsivity.

Experience that would be valuable to this post includes previous work with this client group, experience of Multidisciplinary Team (MDT) working, experience of delivering Dialectical Behaviour Therapy, Structured Clinical Management or Mentalisation Based Therapy and experience of providing supervision and consultation.

This post offers an opportunity to be able to provide long term meaningful interventions with the potential to make a real difference to clients’ lives.

The successful post holder would be expected to
• Work as a senior member of the service to assist in providing clinical leadership, supervision and strategic service development to the clinical teams and services within the designated specialty clinical care group.
• Work closely with other senior clinical and managerial staff within localities to provide a psychological perspective to service planning, service development and clinical service transformation across Lancashire and South Cumbria Foundation Trust (LSCft).
• Hold a clinical case load within the CEN pathway
• Contribute to LSCFT wide discussions regarding Community Transformation
• Provide supervision
• Should you wish to discuss the post in more detail please contact us on the details provided.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 18 Jul 2024

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Job Title: Customer Liaison Representative (CLR ) (This is a Front of House Role)Reports to: Front of House Team LeaderLocation: BAE Systems, Warton

Salary: £26, 208

Benefits:Full Front of House Uniform providedFull Training is provided to perform the roleFirst Aid and Fire Marshall Training paid for within the role.Free Onsite Parking Mitie Benifits Cycle to Work Scheme1000s of discounts to multiple retailers, supermarkets and entertainment providers, shopping discounts, is only a little of what's on offer.Continuous Training providedApprenticeships available Progression within the wider teamMitie reward schemeOur virtual GP service,Shares scheme,Flexible benefits like dental or mobile insurance.________________________________________________________________________________________________________________________________________________

Purpose:This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcoming and safe atmosphere. As the customer Liaison representative, you will be the first point of contact for our clients as they arrive to the building.The Customer Liaison Representative is seen as the face of the Link Facility. This role is also designed for, being the Link Users point of contact, review Bookings via the Kiosk booking system/platform, general knowledge of the services available, reviewing and providing feedback to Team Leader, and provide support to the Supervisors.The Customer Services Liaison plays a pivotal role in delivering a high-quality service to our customer, meeting with customers as required, gaining feedback and engaging in proactive dialogue. The Customer Services Liaison will also be responsible for facilitating building visitors, area seating planning, proactively identify defects, report and coordinate corrective actions and maintain high standards within the building. The individual will have a keen eye for detail and an ability to understand and ensure customer needs are being met.Working Hours: 42 Hours per week between the following hours:Monday - Thursday 07:00 - 17:30, Friday 07:00 - 13:00Shift patterns are subject to availability and will be decided upon business needs.Accountabilities, Key activities Include but are not limited to:➢ Meet and greet customers➢ User registration➢ Manage the Booking Systemo Source availability of rooms/desks for customers/groupso Book desks/rooms for customers/groupso Respond to the Link shared email inboxo Send out confirmation emails for all bookingso Request attendees for bookings when not addedo Manage no show information on a daily basiso Assist Link users with Kiosk booking system (how to book)➢ Special Requirements - ergonomic chairs etc➢ Support PEEPS - provision of evac chairs when requested➢ Query Response➢ Monitoring of office Consumables➢ Maintain updated signage around facilities using templates➢ Floor Walk, keeping the facility tidy, including filling/emptying of the dishwashers (where installed)➢ Daily morning and afternoon check of all printers➢ Daily morning and afternoon checks of rooms➢ Daily morning and afternoon checks of desks➢ Control Special Equipment - Jabra, ergonomic chairs, flip chart etc➢ Report maintenance issues 2000➢ Assist with set up of AV equipment➢ Troubleshoot technical problems➢ Report IT issues to DXC➢ Report security issues to Control room➢ Report AV issues to Visavvvi➢ Fire Marshall➢ First Aid➢ Support Continuous Improvement activities➢ Daily Handover to Security (end of day process)➢ Arrange disposal of unwanted/broken IT handed in by employees - IT amnesty➢ Familiarise new visitors to the building and how the areas function➢ Book visitors in using the visitors booking tool➢ Escalate any booking conflicts to the BAES nominated point of contact for the area and re allocate resources (desks / rooms) as instructed➢ Control security access from reception desk where appropriate➢ When requested, escort visitors from the main gate➢ Reconfigure furniture and movable walls in line with booking requirements➢ Organise post collection and sign for delivery parcels➢ Support Security department to undertake audits and resolve conflicts➢ Be 1st point of contact for all calls and correspondence relating to desk and room bookings➢ Support hospitality bookings for the building (deliveries and collection)➢ Help / advise redistribution of food across neighbouring outlets dependant on building occupancy levels➢ Top up tea and coffee provisions and coffee machines and keep the area clean and tidy

What we are looking for / Qualifications and Experience:➢ Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers➢ Demonstrated organisational and time management skills, including the ability to manage competing priorities, monitor and co-ordinate a range of prescribed processes, to achieve tight deadlines and desired outcomes with due regard to accuracy➢ Knowledge of Workplace Health and Safety (WH&S) Practises and Policies➢ Proven ability to provide a high level of customer service➢ Acceptable level of Interpersonal and communication skills, with the ability to liaise with customers and staff at all levels in both written and spoken English➢ Previous knowledge of skype is desirable, but not essential➢ Previous knowledge of Microsoft systems (word, excel ect) desired but not essential➢ Computer Proficiency➢ Ability to work independently if needed➢ At least 2 years of a training background or customer service role is desirable➢ Previous knowledge of desk booking systems is also desirable but not essential

Other factors:➢ Smart, presentable and a professional appearance, work uniform always clean and pressed➢ Hygienic to the highest standards➢ Well organised with the ability to prioritise workloads➢ The ability to multitask and work in a fast-paced environment➢ Personable and approachable➢ Must have a flexible approach➢ Good communication skills in both verbal and written formats➢ Must be willing to undertake further training if needed

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling/filing notes for surgeries and update as necessary Fax and photocopy as requested Receiving patients consulting with members of Practice team Handing completed repeat prescriptions to patients and checking names and address Be able to cover all reception position as necessary Process appointment requests for today, future appointments from patients by telephone and in person Deal with visit requests Registrations of new patients computer data entry and medical records Process patients change of address computer data and medical records Process repeat prescription requests in accordance with practice guidelines Telephone Have working knowledge of telephone system, during and after hours Stock GP rooms Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm Make tea/coffee for doctors and visitors Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual and the Practice Infection Control Policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Attending mandatory training and update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job- holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings and priorities and rights. Personal / Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where possible I have read this job description and fully understand my job responsibilities. If I have any queries, comments or suggestions regarding this job description I will speak to the Practice Manager to discuss further.

Academic Learning Support Assistant

£22,071 - £23,599 Pro Rata, Per annum

Hours: 37 hours per week / 38 weeks per year (Term Time)
Contract Type: Permanent

Working as a key member of the Student Support and Engagement Team you will provide a high quality, proactive learning support service for students who have special educational needs and disabilities. You will work with curriculum teams to ensure that all learners receiving support have the opportunities to achieve and exceed their potential, develop independence skills and have equal opportunities to progress into further study, employment and/or positive community engagement.

With experience of working in an education or care setting with young people with learning difficulties, disabilities and complex and physical needs. you will have Level 2 Maths and English or equivalent or willingness to achieve within 1 year together with qualifications in learning support, care or education or a willingness to work towards.

You must have knowledge and understanding of barriers and issues faced by students with special educational needs and disabilities and strategies to overcome these

Closing Date: 9am Monday 15th July 2024
Interview Date: TBC

Reference: ALSA

Please click apply and we will email you the full JD, PS & application form. Please demonstrate clearly on your application form how you meet the criteria detailed in the person specification.

Receptionist - Blackburn South (M65, J4) Premier InnHotel


Come and be a Receptionist at Premier Inn in Blackburn South. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 16 a week - Working two shifts per week could be either a 7am - 3pm or 3pm -11pm shift across the week and weekend


LOCATION: Blackburn South (M65, J4) Premier Inn,Blackburn (BB3 0SN)


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Blackburn South Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

What skills and experience we're looking for



Who we’re looking for

We are seeking a talented and enthusiastic individual who is proactive, with good attention to detail and a passion for excellence in all they do.

You need to have an interest in the built environment and property and facilities management (previous experience not essential), with good IT skills and are able to prioritise and work effectively within a busy team.

You will have:

• 5 GCSEs (Grade 4 or above) including English and Maths or equivalent.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.



What the school offers its staff



About Star Central

Star Central, which is based at our head office in Blackburn, Lancashire, provides leadership, strategic direction and support to Star Academies, Star Institute and our schools.

The Star Central team includes experts from a range of professional backgrounds, who work together to provide an outstanding support service to the Star community. We support our schools to provide educational and operational excellence and to cultivate a strong Star community, with the aim of nurturing today’s young people and inspiring tomorrow’s leaders.

As part of Star Academies’ Capital and Estates team, you will be working in a team responsible for building and opening new schools for thousands of pupils whilst also looking after over 30 other schools across the country.

Working for one of the highest performing multi-academy trusts in the country with 22,000 pupils, the successful candidate will help to support operational excellence at a time when our estate is growing and we are embarking on ambitious programmes to ensure our buildings are NetZero ready.

This is a fixed term opportunity, providing a nationally recognised qualification in Business Administration up to Level 3, with opportunities thereafter to progress further within the Trust.





Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job title: Communications and Marketing Assistant
Location of the job: Sevenoaks TN13
Contract type: Temporary ongoing
Weekly hours: 37
Working hours and breaks: Hybrid (2 days in office)
Start date: 1st July 2024

The hiring manager is looking for a candidate to support the communications and marketing team in its day-to-day work. This role will be responsible for a range of key processes and tasks for both internal and external communications areas, and is part of a multi-function, high performing team.

Key Accountabilities

• Be a key point of contact within the team, managing the tasks, mailboxes and project plans that support the delivery of the 2022-2024 communications and marketing strategy.
• Support the external and internal communications partners in the delivery of their yearly communications and marketing plan.
• Co-ordinate tasks and projects across the service, maintaining databases and campaign plans, as well as content management across various platforms including Umbraco and Interact.
• Produce creative content for the team, including the design of assets, production of video or audio content and photography. This can either be produced internally or with partner agencies and freelancers.
• Manage and maintain internal resources and guides to support colleagues across the business.
• Assist with events, an out of hours rota and the management of team drives.
• Support the team in raising the profile of client externally though effective social media and digital content management.
• Support awareness of the team's work through effective, including Hootsuite, Google Analytics, Hotjar and Interact.
• Role model companies values.
• Support the team with the management of their yearly budgets and invoice administration.

Measures

• The successful management of the clients planning tools - including the weekly grid, monthly forward look and annual communications and marketing plan. Each of these three planning tools are crucial to the successful delivery of the 2022-2024 communications and marketing strategy.
• The successful delivery of key internal and external campaigns based on the annual plan and outlined in ROSIE/OASIS model campaign plans.
• Effective onboarding of new colleagues to the business in how the communications and marketing team deliver a service - as well as maintain key induction resources, guidance and areas.
• The effective management of the team inbox and calendar to triage tasks, processes and requests from across the business.
• Delivery of monthly and quarterly communications and marketing reports to the executive team highlighting core KPIs from the team.
• Reporting back on key projects and campaigns to business leads and staff via lessons learned templates.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Adam at Service Care Solutions on 01772 208 966 or send an E-Mail to Adam.Pearce@servicecare.org.uk

An exciting new job opportunity has arisen for a committed Senior Support Worker to work in an exceptional care home based in the Woolverstone, Ipswich area. You will be working for one of UK's leading healthcare providers

This care home provides an environment where staff enables their residents to feel free to go about their daily lives. They work with Dementia Care Matters to improve the quality of life for people living with dementia

**To be considered for this position you must have an NVQ Level 3 in Health & Social Care**

As a Senior Support Worker your key duties include:
• Recognise and facilitate the daily needs of residents
• Conduct formal supervisions and appraisals
• Contributing to care planning and coaching support workers
• Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
• Participate in updating and writing care plans and resident documentation
• Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
• Be responsible for administrating medication to the residents in accordance with policies and procedures

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum. This exciting position is a permanent full time role for 36 hours a week working through Night Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 4154
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk