Total 56 fb tourism hospitality job vacancies in manchester m1 1aa greater manchester m1 1aa

Job Title: Technician and Support Worker Location: East London Hours: 36 hours, 40 weeks per year Term Time Only Salary range: £22,769 per annum Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only 15 General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating. As an Anchor Institution, Waltham Forest College serves its local and regional communities across North and East London exceptionally well and has been successful in driving aspiration and achievements for its students and wider communities. We believe that our employees are the heart of the organisation and having the right people in the right place, with the right skills is the key to our success. We are looking for committed individuals who are passionate about working in an aspirational and high performing college and dedicated to contributing to an outstanding experience for our learners.You will be required to carry out a wide range of duties in the stores and training kitchens to support the day to day operation of the school of Hospitality and Culinary Arts training kitchens.What’s in it for you? We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme. Equality, diversity and inclusion We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support. Safeguarding
We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2024 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate. Closing Date: 24 November 2024Interview Date: TBC*Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date*.

At Jubilee Hospitality, we are looking for a Hospitality & Events Staffing Manager to oversee the running of the Hospitality Recruitment desk.

The suited candidate will work as part of the London team liaising with our hospitality clients, recruiting, and organizing staff and logistics for events.

As a Hospitality & Events Recruiter you will earn 25K- 30K basic (DOE) plus uncapped commission.

This could be perfect for someone who has supervisory or managerial experience in Hotels, Restaurants, Contract Catering or Events.

Hospitality & Events Recruitment Consultant in London Highlights:

• Successful candidate will have the opportunity to become a thriving recruiter within a well-established team.
• Base salary of around £27,000 + uncapped bonus.
• Realistic earnings can be anywhere between £35,000 to £55,000+ once fully established.
• Monday to Friday Office Hours.
• Occasional on call hours - on average 1 week every 2 months on a rota basis.
• Working within a company that has 20 years of history supporting hospitality clients across the UK.
• Holidays: 28 days (including Bank Holidays) + approx. 5 additional days per year for on call time back.

Hospitality & Events Recruitment Consultant, required skills & experience:

• Jubilee Hospitality are looking for a candidate with a real passion for the Hospitality & Events industry.
• Successful candidates will have experience at supervisory or managerial level within the Catering/ Hospitality/ Events industry.
• Successful Recruitment Consultant will require a driving licence and their own transport.

If you are interested in this Hospitality & Events Recruitment Consultant job in London, please apply today!

Job Title: Technician and Support Worker Location: East London Hours: 36 hours, 40 weeks per year Term Time Only Salary range: £22,769 per annum Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only 15 General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating. As an Anchor Institution, Waltham Forest College serves its local and regional communities across North and East London exceptionally well and has been successful in driving aspiration and achievements for its students and wider communities. We believe that our employees are the heart of the organisation and having the right people in the right place, with the right skills is the key to our success. We are looking for committed individuals who are passionate about working in an aspirational and high performing college and dedicated to contributing to an outstanding experience for our learners.You will be required to carry out a wide range of duties in the stores and training kitchens to support the day to day operation of the school of Hospitality and Culinary Arts training kitchens.What’s in it for you? We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme. Equality, diversity and inclusion We are committed to creating and promoting a diverse and inclusive workforce that better reflects the wider community we support. Safeguarding
We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures. In line with KCSIE 2024 and Safer Recruitment principles the college reserves the right to conduct online searches of shortlisted candidate. Closing Date: 3 November 2024Interview Date: w/c 11 November 2024*Please apply as soon as possible as applications will be considered upon receipt; we reserve the right to interview before the closing date*.

The Growth Company’s (GC) Employment team is thrilled to present an exciting new opportunity for a Regional Account Manager in the Hospitality, Leisure, and Tourism sectors to work as part of the team on The Hospitality Talent Hub. In this role, you will provide a high-quality recruitment service to our customers and employers and manage both new and existing large accounts, strengthening relationships while identifying new opportunities for growth within employers across the Hospitality, Leisure and Tourism Sector.

We are dedicated to making a lasting difference in the lives of people throughout the North of England and beyond by helping individuals secure meaningful employment.

Key Responsibilities

• Develop strategic relationships with Regional and National employers in Hospitality, Leisure and Tourism to maximise their recruitment growth opportunities and allow understanding of and influence in their skills strategy.

• Proactively engage with new accounts to establish new relationships and operate as the primary point of contact for assigned clients.

• Grow the presence of the Growth Company in the regions that you operate and create new opportunities for business development.

• Update & maintain regular notes via the company CRM system and develop account plans for complex accounts.

• Achieve an annual target of account management interaction and company meetings.

• Maintain an up to date understanding of sector trends at a national level and at a local level to ensure your discussions are relevant.

•Work with colleagues in The Growth Company to develop tailored packages of assistance to support growth opportunities.

About you

• Strong commercial awareness to garner credibility and influence among senior business leaders.

• Knowledge of the recruitment and welfare to work sector, ideally with an established network.

• Ambitious, tenacious and client-focused - able to manage time effectively and efficiently, in order to succeed in a target-driven environment.

• Entrepreneurial, innovative and adaptable approach to generating ideas in order to sell and promote the Growth Company attributes to specific clients.

• A natural ability to inspire trust and confidence in potential partners, through a mature approach, demonstrating an understanding of the bigger picture.

Skills Required

• Previous experience in account management and comfortable instigating brand-new relationships with clients.

•Comprehensive understanding of the full sales cycle, including research and planning, marketing and lead generation, project management, deal closure, and aftercare.

• Skilled negotiator and ability to influence at the most senior level.

• Ability to manage multiple projects and relationships simultaneously.

•National / Regional travel as and when required, typically to client sites. Driving License is desirable.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All Education and Skills appointments will be subject to Safer Recruitment Procedures which include a DBS check and a professional social media check. These checks will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

The Bull & The Hide is located near London's Liverpool Street station, The Bull is a vibrant, traditional-style pub known for its extensive selection of beers, ales, and wines. We're also proud to offer 10 delightful boutique rooms and suites for guests. If you have a passion for hospitality and a warm welcome, we're looking for dedicated individuals to join our team.

We can offer you:


Up to £12.00 plus TRONC
35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
Access to Wage Stream to help you with those unexpected nasty bills
A great refer a friend scheme
Flexible hours to suit you and your work/life balance
Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)


We're looking for our waiting team to:


Put our guests first
Bring your best self to work
Get to know are guests, who they are and what they like
Be responsible and follow the pub’s processes to stay safe and enjoy your work


In this role we need a waiter / waitress with:


A friendly face to welcome our guests
High standards and attention to detail
An enjoyment of making people happy
Own transport to get to and from work


We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, hope@balfourhospitality.com with any requests.

Overlooking the iconic Smithfield Market in the City of London, Balfour St Bart's is where Balfour Winery's London adventure begins. As a popular bar, restaurant, and celebrated wedding venue, we take pride in offering outstanding food and an impressive range of craft beers, ales, signature cocktails, and, of course, English wine. If you're dedicated to excellence, we'd love to welcome you to our team.

We can offer you:


Up to £12.00 plus TRONC
35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
Access to Wage Stream to help you with those unexpected nasty bills
A great refer a friend scheme
Flexible hours to suit you and your work/life balance
Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)


We're looking for our waiting team to:


Put our guests first
Bring your best self to work
Get to know are guests, who they are and what they like
Be responsible and follow the pub’s processes to stay safe and enjoy your work


In this role we need a waiter / waitress with:


A friendly face to welcome our guests
High standards and attention to detail
An enjoyment of making people happy
Own transport to get to and from work


We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, hope@balfourhospitality.com with any requests.

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

We just opened Hotels in Paris and Barcelona, and planning to open London and two properties in Vienna in 2025.

The Finance Manager will maintain all effective controls and be responsible for the timely completion of the management reporting for the hotel, in accordance with objectives set by the Finance Controller, including, Month End, Balance Sheets, VAT Return, Cash Flow and Audits

Duties and Responsibilities:


Ensure the month end P&L is produced on time, with all accounts accurately viewed and reconciled to ensure that accurate reflection of the Hotel true financial results.
Reconcile all Balance Sheet Accounts monthly
Liaise and co -operate with both internal audit and all External audit bodies.
Ensuring that an effective program of on property audit is in place
Assist in the preparation of Budgets, Forecasts and Call Over’s
Review management information, financial operational controls & processes


Skills & Experience:


Finance Qualification: CIMA, ACCA or AAT (or equivalent)
Ideally having worked in a similar accounting role
A person with hunger to progress, energetic, persistent and an inquisitive mind.
IT skills include MS Excel and MS word.


What do we offer:

Our Fianance Manager receives excellent Company benefits:


A competitive salary
28 days paid holiday
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects


Apply now to be our new Fianance Manager and join our team!

Salary: Up to £27560 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

We just opened Hotels in Paris and Barcelona, and planning to open London and two properties in Vienna in 2025.

Room Division Manager will have:


Monitor all front office financial operations, including group billing, verifying rates/discounts, daily sales reconciliation, petty cash, and room inventory controls.
Maintain customer service/satisfaction standards, handle customer service issues.
Be involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested.
Motivate and drive the team to ensure quality standards are exceeded
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals
Supervise continuous front office operation, Assistant Front of House Manager, night audit, support housekeeping operations, including hiring, training, evaluating performance and scheduling work.





Essential Skills needed:


A strong team leader, a natural at managing and inspiring others in a way that gets the best out of them
You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together
Excellent communicator at all levels and have good commercial awareness
Ability to work on own initiative and to tight timescales when necessary
Be flexible in their approach and have a positive attitude


What do we offer:

Our Room Division Manager receives excellent Company benefits:


A competitive salary
28 days paid holiday
Discounted hotel room rates across our hotels, for you and friends and family
Fantastic Training and Development opportunities
Free Meals on shift
Pension cover
Unrivalled Career Progression prospects


Apply now to be our new Room Division Manager and join our team!

ABOUT US:

Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

We recently opened our new Miiro hotels in Paris and Barcelona and we will be opening a new Miiro Hotel in London and two properties in Vienna in 2025.

ROLE OVERVIEW (maternity cover):

This exciting role will play a pivotal part in the launch and execution of a new lifestyle brand, delivering ‘brilliantly considered stays’ across 10 locations in Europe.

Working under the direction of the Marketing Director, we are looking for a passionate and strong Senior Marketing Manager to help lead the marketing team, coordinating the launch plan of the brand, the individual hotels, and their F&B outlets.

This is a unique position in shaping the launch of a brand from scratch.

You will develop the programming and partnerships for each hotel alongside the dedicated local and global PR agencies and will ensure Miiro’s objectives and goals are developed and implemented.

JOB DESCRIPTION:

MARKETING & BRAND STRATEGY

Marketing Strategy: To guarantee success in this role, the candidate needs to have a good understanding of how to develop, execute and deliver a strategic marketing plan for the launch of the brand, individual hotels, and the respective food and beverage outlets. You will help to develop marketing campaigns and initiatives, creating budgets and timelines, and coordinate with the internal teams to ensure successful implementation. You will need to have a self-directed drive to seize opportunities for commercial growth.

Brand: Be a brand ambassador for Miiro as well as a strong leader who embodies our values and commitment to our team. Ensure that when executing our marketing strategy, all channels have brand consistency, are aligned in achieving ROI and raise awareness of the brand, hotels, and F&B outlets.

Collaborate with internal teams: Working closely with the individual hotel teams – sales, revenue management and operations to ensure marketing initiatives are aligned with overall business objectives.

PROGRAMMING & PARTNERSHIPS

Partnerships: Proactively suggest new promotions and partnerships for F&B outlets and the hotel. Manage F&B calendar of events and promotions plus analyse and report on campaign performance. Oversee photoshoots.

Programming: Plan and execute a range of events across the brand pillars, providing opportunities for data capture and database building. Collaborate with the wider marketing team to develop promotional materials and sales tools that support the programme and content strategy.

Evaluate and present new opportunities across existing and emerging digital platforms for collaborative campaigns.

DIGITAL & SOCIAL MARKETING

Working closely with the Director of Marketing to creatively approach the design and delivery of strategic campaigns, including creative development, social media, email marketing, paid advertising and website landing pages.

Website: Manage and maintain the websites, ensuring all content is optimised to meet business objectives.

E-Marketing: Oversee the newsletter calendar, producing engaging content for maximum return.

Social Media Management: Help to manage social media channels and plan relevant content for each hotel and the overarching brand, together with the agencies and in accordance with brand guidelines. Assist in increasing engagement, followers and brand awareness.

Reporting & Analysis: Demonstrate solid ability to report on web and digital activities alongside strategic recommendations.

KEY SKILLS AND COMPETENCIES:


Minimum 5+ years’ experience in a similar role.
Experience in F&B marketing (restaurants and bars).
Fluent in English and French.
Solid attention to detail and time management skills.
Strong written and communication skills.
Analytical approach to problem solving.
Knowledge of reporting tools like Google Analytics, plus design programmes like Indesign and Photoshop.
Demonstrates self-confidence, energy, passion and the ability to motivate others.
Ability to thrive in a fast-paced environment and work under pressure to meet deadlines.
Openness to travel to the different European cities.

Travel and Tourism Lecturer

Greater Manchester

£28-31 pound per hour

Start date: ASAP

37 hours per week- Agency contract

Job description

• Teaching Level 1 to 3
• A degree in Travel and Tourism, would be suitable to teach the role- perfect part time opportunity
• Working for an FE College in Greater Manchester

Responsibilities of Travel and Tourism Lecturer:

• Working in the Travel and Tourism Department, you will be working with a variety of learners and be expected to meet standards of work
• Providing additional tutorial and pastoral support to students across the College as required

Core Purpose:

• To teach students assigned to the teacher and to ensure that planning, preparation,
• recording, assessment and reporting meet their varying learning and social needs.
• To contribute to raising standards of student attainment.
• To monitor and assess student progress to improve their quality of learning and personal growth

Requirements of a Travel and Tourism Lecturer:

• A UK recognised teaching qualification, such as a PGCE, DTLLS, Cert Ed, or equivalent
• Experience of delivering the subject.
• A Travel related Degree is essential
• A current DBS on the update service

If this role interests you and you would like to hear more, please apply by sending an updated CV today for more info

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Catch 22 are recruiting for Hospitality Assistants to join our client, a leading provider of premium serviced offices spaces in one of their new contemporary workplaces in Harrogate.

You will be based within a prestigious and professional building and your focus will be maintaining high standards of cleanliness, preparation of rooms and providing outstanding customer service to all customers and visitors.

Responsibilities of the role:

• Address and resolve member queries promptly and professionally
• Ensure that all meeting rooms are correctly set up ready for each meeting, that all required equipment and refreshments are available and functioning
• Carrying out regular room checks and ensuring a welcoming & clean environment, maintaining high quality of cleanliness across the building
• Serve refreshments and organisation of coffee areas, attending to meeting room requirements as necessary.
• Provide coverage at the front desk as needed to support reception duties.

The ideal candidate:

• To be passionate, professional, confident, presentable individual who is keen and a quick learner
• High levels of attention to detail
• Strong team player & willingness to help
• This position would be ideal for anyone with previous face to face customer service experience such as retail, hospitality or facilities management.
• Commitment to upholding company values and standards

Role Package:

• Salary £24,000 - £25,000
• Monday to Friday between 8am - 5pm, 40 hours per week
• 21 Days Holiday + Bank Holidays
• Company pension scheme
• Access to a rewards platform, offering financial savings across groceries, retailers, and restaurants!

If interested in this role, then please apply or contact Laura on Laurahastings@c22.co.uk or call 0113 242 8055

Job Description

As an Hospitality Assistant you would be working closely with the Hospitality Supervisor/ Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

Hospitality Assistant will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Company Description

Title: Hospitality Assistant

Location: London

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme

Heeton UK operates a portfolio of Hilton, IHG, Accor and Heeton Concept branded hotels and a serviced office site

A fantastic opportunity for a Cluster Sales/Sales Executive to drive sales performance within their assigned hotel or hotel cluster, with a primary focus on the Corporate and Meetings & Events segments as directed by the Cluster Sales Manager. This is a pro-active sales role, responsible for managing an existing portfolio of Accounts and driving new business for themselves and their team in line with the hotel/s strategies and budgets. They will be specifically researching and targeting business in competitor hotels and venues both locally and nationally. Delivery of assigned KPIs through the setting of strategic and measurable sales actions, throughout the Cluster.

Why work for us:
We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more
• Heeton is an expanding company which offers excellent career opportunities
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards

What will you be doing?

• Develop an in-depth understanding of your hotels' local markets based on intelligence and knowledge of competitor activity and rates, resulting in increased revenue generation through focused sales activities for Local and National Accounts.
• Ensure we maintain and grow revenue and market share via existing and new customers, developing a network of contacts to help to cross sell the group
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.
• Forecast and track key account metrics (e.g., monthly sales results and annual forecasts).
• Produce accurate and timely, weekly, monthly and annual reporting that meets the needs of Cluster Sales Manager and General Managers
• Complete and execute hotel sales plan, review and update in line with strategy and hotel business needs.
• Involvement in RFP’s both local and national ensuring all stakeholders are consulted during negotiations.
• Managing a portfolio of local accounts
• Achieve 8 face-to-face appointments per week.
• Using data and market research conduct telesales and campaigns to identify opportunities for hotels.
• Support the conversion of key business Group and M&E Enquiries.
• Maintain an up-to-date pipeline of target accounts.
• Attend any Hotel/brand Team Meetings, Sales Meetings, Blitzes and organising FAM (familiarisation trips for travel agents) as requested.
• Adhoc reporting as necessary, including data for Head Office.

What we need from you
To succeed in this role, you’ll need to be a proactive self-starter who is able to proactively drive business, maintain or grow market share from existing accounts and delivery of any potential new business. There will be a significant reliance on the individual to understand and analyse market data to identify opportunities for new business wins. In addition, the role requires:

• Effective selling skills.
• Excellent relationship-building skills.
• Ambitious and driven, with a desire to understand the hotel sector.
• Results-driven, self-motivated, flexible and resilient.
• Previous experience as a Sales Executive achieved within a UK market, with a good understanding of hotel business mix needs of transient and corporate business.
• Excellent communication, organisational skills, and negotiation skills with a good working knowledge of Microsoft Office (Word, Excel & PowerPoint) are essential.
• Experience of Delphi and reservations Systems (Cvent/OnQ) would be highly desirable.
  
• The ability to represent the hotels, brands and wider group in a compelling manner to influence new business acquisition.
• Numerate and the ability to identify opportunities.

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves.

We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Food & Beverage Supervisor Job Description

Food & Beverage Supervisor

Location: London, Greater London, United Kingdom

Salary: £24,500 per annum

Employment Type: Full-time, Permanent

Job Summary

As a Food & Beverage Supervisor at Cycas Hospitality, you will be responsible for overseeing the day-to-day operations of our food and beverage services. This includes managing staff, ensuring customer satisfaction, and maintaining high standards of quality and cleanliness.

Responsibilities


Manage and supervise food and beverage staff, including training, scheduling, and performance management
Ensure customer satisfaction by addressing complaints and resolving issues in a timely and professional manner
Maintain high standards of cleanliness and hygiene in all food and beverage areas
Monitor and control inventory levels, including ordering supplies and tracking usage
Assist with menu planning and pricing strategies
Ensure compliance with all health and safety regulations


Qualifications


Previous experience in a supervisory role in the catering and hospitality industry
Excellent communication and interpersonal skills
Strong organizational and time management skills
Knowledge of food and beverage operations, including inventory control, menu planning, and pricing strategies
Ability to work in a fast-paced and dynamic environment
Flexibility to work evenings, weekends, and holidays as required
Degree or diploma in hospitality management or related field preferred


Benefits


Competitive salary and benefits package
Opportunities for career growth and development
Discounted rates at Cycas Hospitality properties
Employee recognition programs
Health and wellness programs