National Facilities Operations Manager
Hybrid role - office is inCalne, Wiltshire
£50,000 - £60,000 per annum
Our client operates a range of services for the public sector, from the cleaning and maintenance of public facilities, data capture and management services, installation, operation and maintenance of access control systems and the design and build of modular buildings. They work with Local Authorities and carefully selected partners to improve quality of service for the general public as well as lowering costs and increasing revenue.
They have been building a team to support the business growth but as they launch a new initiative which will significantly increase both revenues and the size of the workforce, they are looking to recruit a National Facilities Operations Manager who is capable of working hands on as the business evolves.
The Role
Applicants must be able to lead and influence within an evolving business structure. Have the ability to motivate others to contribute to the best of their ability, whilst developing skills and capabilities within the team. You should feel comfortable in a fast moving environment and be enthusiastic about contributing to the wider business planning and development processes.
The role would suit someone who has industry knowledge and experience but would enjoy the opportunity and autonomy to develop a national service operation.
The role reports directly to the Managing Director and is pivotal in developing the team and processes to maintain our clients market leading status.
Key Responsibilities
- Leading service delivery operations across the UK and Ireland, overseeing the safe and efficient delivery of cleaning and maintenance activities.
- Creating / developing operational structures to support the introduction of new products and services.
- Managing key client relationships and promoting company values within the customer community.
- Developing effective process and procedure to achieve consistent and high levels of operational performance.
- Guide and develop teams and team members to achieve high levels of personal achievement and create a collaborative working mindset.
- Lead and demonstrate by example strong H&S and quality management values and techniques.
- Operational risk management.
- Commercial governance of FM contracts.
- Understanding and effectively mitigating project risk profiles.
- Appointing and managing contractors.
- Taking a lead on establishing systems and processes, supporting continuous development of best practice.
Requirements
- Able to travel throughout the UK and Ireland.
- Customer focused with a proactive approach to problem solving.
- A strong individual with the ability to lead a team of varied experience.
- Capable of developing and implementing process & procedure.
- The ability to manage field operations for hard and soft services.
- Self-starter, confident in challenging situations.
- Results focused.
- Good influencing skills with the ability to form strong relationships with customers, suppliers and other key stakeholders.
- Able to work on your own initiative, readily accepting responsibility.
- Good communications skills and have the ability to instil confidence both with clients and colleagues.
- Experience in SME environment would be beneficial.
Benefits
- Competitive salary commensurate with experience.
- A rewarding career with a growing and entrepreneurial company.
- The opportunity to develop within a growing organisation.
- 33 days annual leave.
Next Steps
To express your interest on our vacancy for a National Facilities Operations Manager, please click Apply and send us your CV for consideration.
This is a great opportunity for someone from a National Facilities Manager, Facilities Manager, Operations Manager, Facilities Specialist, Facilities Coordinator or similar.
