• Leads the team in identifying existing data resources, coordinating research areas and reviewing relevant legislation, regulations, SSA policies and other internal and external reports to accomplish project objectives.
• Develops comprehensive plans to accomplish complex and sensitive projects in accordance with applicable standards, policies, and procedures.
• Distributes and balances workload among the team members in accordance with work flow, skill level or job specialization, making adjustments in accordance with established priorities to ensure timely completion of assigned tasks.
• Trains or arranges for the training of team members as needed.
• Analyzes information gathered to evaluate compliance with program regulations, policies and procedures, to evaluate accomplishment of program goals and to assess the economy and efficiency of operations.
• Formulates findings by identifying the cause(s) of conditions and developing recommendations to address them.
• Prepares written reports, memos and other documents to summarize the results of reviews and to present recommendations. Develops special reports as projects progress when significant issues are identified that require immediate corrective action.
• Liaisons with SSA staff on program and operational issues and negotiates to gain acceptance of findings and the recommendations presented where differing points of view may be strongly held.
• Leads the team in identifying problem areas and researching and analyzing information that results in new project proposals which have a significant impact on SSA’s operations and/or save Agency funds in its programs and operations.
• Reviews completed work and written products to ensure that instructions, priorities, deadlines, and quality standards are met. Identifies work products that do not meet established standards, referring unusual situations to the Division Director.

Starting at $139,395 Per Year (GS 14)

Here at Peacocks we have a fantastic opportunity for an Assistant Store Manager based in our Yardley store!

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As Assistant Store Manager we are looking for a well-rounded and commercial ‘retail manager’ who is proactive in their approach and can work using their own initiative, fashion retail experience is desirable but however not essential as full training is provided. The ideal candidate will have previous experience in either management or supervision of personnel within a retail outlet.

As Assistant Store Manager you will be expected to:

- Drive sales through your team

- Manage the day to day operation of the store whilst ensuring costs are contained within targets

- Maximise store profitability by promoting sales within the store

- Ensure that a high level of customer service is delivered at all times

- Manage, coach and motivate the team to deliver to all targets and lead by example

The ideal candidate will have:

- Commercial awareness
- Excellent leadership credentials
- An ability to drive sales through your team
- Good training and development capabilities

Duties and Responsibilities:

- Oversee the store management team and oversee all employee activity.
- Ensure that sales, service, and quality standards are met.
- Manage inventory control and procurement.
- Ensure that staff are properly trained and are meeting company standards.
- Provide excellent customer service.
- Train new and current employees on how to properly handle customers.
- Maintain a clean, organized, safe, and inviting environment for customers.
- Perform other duties as assigned by the Store Manager or Operations Manager.

Senior Digital Project Manager

Pay up to £66,058, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Senior Digital Project Manager to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Experience in taking full responsibility for the definition, documentation and successful completion of a number of large-scale complex projects, utilising both internal and external suppliers.
• Demonstratable skills in effective project control, change control, risk management, ensuring testing processes are maintained, using data to respond appropriately and develop solutions.
• Experience of managing complex external dependencies that have required significant planning and prioritising in order to ensure pace and quality of delivery is maintained
• Concise communication with the team and stakeholders. Explaining complex issues in a way that is easy to understand and influencing Senior level decision making.
• Experience in identifying appropriate development for both themselves and their team to improve the delivery.

You and your role

As a Senior Digital Project Manager, you will be working on a number of complex end-to-end digital transformation projects, ensuring project control, risk identification & management, project reporting and stakeholder engagement. As a senior member of the team, you will be lending your extensive experience and skills to guide, support and coach a team of project managers.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £66,058

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,000 per year.

Holidays: A generous leave package starting at 26 days and increasing by one day after 5 years, and up to 31 day after 10 years.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Proud member of the Disability Confident employer scheme

This exciting position requires a finance professional who can demonstrate their leadership has directly impacted business financial improvements with full autonomy you will provide advice and recommendations the group leadership team and your financial controls best practice experience, will be pivotal and influential the business, for operational business improvements.

Strategically focused key responsibilities will include:
• Spearheading the optimisation of business processes alongside operational teams to ensure agile working and efficiency returns on supply chains.
• Advanced business analysis to produce and build upon existing models to provide insightful data, consistently challenging commercial measures and realignment.
• Championing a new business wide programme to encourage and reward operational support to identify opportunities to make process improvements.
• Enhance relations across the executive management team in the EMEA region to identify sales growth, new supplier partnering and cost savings, to include offloading obsolete processes.
• Tailor new management reporting to focus on real time product and market data insights.
• Develop and manage financial teams and set a strategy to implement across the business.
The accomplishments required in your career to be successful in this role should include:
• A finance professional and commercial leader with proven experience of managing and influencing divisional and central commercial accounting teams.
• Compelling track record of providing insight into business process upgrades and efficiencies within a variety of sectors.
• Forward thinking with the ability to challenge customer sales drivers and vast experience of implementing data analysis, usage of business models to focus on competitive advantage throughout to include the supply chain.
• Technology savvy, ideally you will have previously been the finance lead on an ERP implementation, well known for tailoring to business objectives and requirements.
• Advanced Excel and BI tools experience to include Business Objects.
• Excellent communication skills, understanding essential BAU in operational teams.

Given the exposure to the leadership team and commercial improvement expectations there is a unique career path planned for the successful applicant. A key focus is on retention so you will be expected to be promoted into a Regional executive position within two years where strategic advisory skills are essential.

We look forward to receiving your application for this opportunity.

What skills and experience we're looking for

Uffculme School has a vacancy for the role of Assistant Headteacher to lead on our Chamberlain site. The successful candidate will have a proven track record of improving educational provision and outcomes for young people with special educational needs, with significant experience at a middle or senior leadership level of leading on raising standards in pupil outcomes. Reporting to the Deputy Headteacher, this role will focus on the needs of our students at our secondary site.

We require a candidate who has:

• Significant experience of working in a special school at a leadership level.

• Experience of the wide range of profiles and needs of Autistic children and young people.

• A proven ability of developing staff.

• A strong belief that pupils who have severe learning difficulties and multiple learning difficulties can achieve.

• The enthusiasm and commitment to always look for ways to improve their own professional practice

• Knowledge and experience of leading and embedding consistent good practice in all areas of safeguarding and health & safety compliance, behaviour and attendance.

• A positive attitude and a commitment to remain positive especially in difficult situations.

• Excellent communication skills with the ability to show sensitivity and objectivity in dealing with confidential issues.

If, having read the job description and person specification, you wish to apply for the role, please visit https://www.uffculme.org.uk/page/ to complete the online application form.

The closing date for applications is midday on 2nd December 2024. Interviews will be held on 10th December 2024.

Applicants for the role are advised to ensure they are fully familiar with the requirements of the role when applying, to fully complete the application form and ensure that they are in a position to provide all required supporting documentation and evidence. Your application must contain clear contact details for referees and that you are able to provide evidence of your qualifications. CVs are not accepted in lieu of a fully completed application form.

The school is totally committed to safeguarding the welfare of children and young people and expects the same from its employees.

What the school offers its staff

Employee Assist Program

Birmingham Rewards (Discounts)

Pension Scheme

Free Onsite Parking

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Title: National Roads Telecommunications Service, Senior Regional Service Delivery Manager

Your New Role:

We have an exciting opportunity to join the National Roads Telecommunications Service team within our Digital Services directorate. To help keep our roadside operational technology & Regional Operations Centres connected, - we are seeking a dynamic and experienced telecommunications professional who can blend aspects of Service Management and Business Relationship Management together into a unique and rewarding role.

Working closely with the National Roads Telecommunications Service (NRTS) service provider, you will oversee the delivery of telecommunications services to a wide range of regional & national projects. These could range from regional projects renewing technology or stretch to large, complex infrastructure projects. Building a detailed knowledge of the services for which you are accountable, you will act as a point of contact across diverse internal & external stakeholders to support the business in delivering investments in the Strategic Road Network, resolving challenges faced today and helping to deliver the new services and technology of the future.

What you'll be leading on:

• Oversee the delivery of telecommunications services, ensuring they meet agreed-upon service levels and performance metrics. Reviewing and approving all scheme designs, pricing and that they are deployed in line with technical and contractual requirements.
• Manage incident, problem, and change management processes in accordance with ITIL practices, and potentially act as a team lead for these ITIL practice areas. Coordinate with technical teams to resolve service issues promptly and effectively.
• Build and maintain strong relationships with key clients, acting as the primary point of contact for all service-related inquiries. Understand client business needs and objectives and align telecommunications services accordingly.
• Conduct regular client meetings to review service performance, address concerns, and identify opportunities for service enhancements. Represent NRTS at various forums and stakeholder meetings.

To be successful you'll need;

• Experience working in complex technical, commercial and contractual services. Ability to communicate positive and negative information and apply innovative approaches to problem solving.
• Experience of successfully supporting projects and able to work within a programme.
• Service delivery management in a technology driven environment. Able to write service designs, engage with a wide variety of stakeholders.
• Demonstrate an understanding of policy, legislative, regulatory and operational documentation and the importance of these documents.
• ITILv3 or ITIL v4 practitioner or significant demonstrable equivalent experience. Project and program management practitioner level such as Prince 2, SAFE, MSP etc or equivalent demonstrable experience.
• Degree qualification or significant demonstrable experience in a relevant technical area: electrical engineering, telecommunications, traffic technology, computer systems or related technologies.

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.​ Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Proud member of the Disability Confident employer scheme

Hybrid working with a high degree of flexibility and will include travel throughout the year and overnight stays.

We're looking for an EUC Product Manager to define & implement the product Strategy and vision for the Ingeus End User Products or Services. You'll be responsible for defining the product roadmap, working with cross-functional teams to bring products to market, and driving ongoing improvements to our EUC offerings.

What you will be doing as our EUC Product Manager:

Develop EUC Product Strategy: Define and manage a unified strategy for laptops, mobiles, telephony, printers, and collaboration tools.

Lead Data-Driven Decisions: Use analytics and user insights to align products with industry standards and improve user satisfaction.

Drive Continuous Improvement: Introduce automation, self-service, and forward-thinking capabilities to scale and enhance EUC product efficiency and performance.

Engage Key Stakeholders: Gather requirements, confirm objectives, and prioritise product features with business and technical teams.

Maintain Product Roadmap: Build a roadmap aligned with Ingeus iDigital strategy, ensuring EUC products support organisational goals.

Manage EUC Asset Lifecycle: Oversee lifecycle management through IT Asset Management, optimising asset use and ensuring compliance

What you will need to be our EUC Product Manager:

• Experience of end-to-end product delivery
• Strong analytical skills and experience using data to inform product decisions
• Ability to plan and forecast product budget and deliver within that budget

If this sounds like you, we want to hear from you!

At Ingeus, weve spent time listening to our employees to build our benefits package;

• 25 days annual leave plus bank holidays with the opportunity to salary trade extra
• EAP Support programme available 24/7 with access to counselling sessions
• Private medical insurance / Life assurance
• Up to two days each year dedicated to community giving (volunteering)
• Eyecare vouchers with help to purchase new glasses
• Online discount shopping via Perks at Work
• Cycle to Work scheme
• Travel season ticket loan
• Access to Salary Finance; financial education and advice
• The opportunity to buy extra perks such as, critical illness cover, dental insurance
• Career development pathways

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our Services improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate, and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note that this role may be closed early if we receive a high volume of applications.

Proud member of the Disability Confident employer scheme

A new residential home, based in Solihull, is on the lookout for a new registered manager for their 3 bed EBD Children's Home. This is an exciting opportunity for an experienced and skilful individual to lead an ambitious team and oversee the day-to-day running of the children's home. This role is 37 hours a week on Mon-Fri with occasional on-call shifts and is a temporary contract with the potential for extending the assignment.
What you'll need to succeed:

• Previous significant experience within the last 5 years as a Registered Manager in a children's residential home
• Experience working within a DoLs environment
• Obtained Level 5 qualification in Leadership and Management for Residential Care
• Good knowledge and understanding of legislation and regulations in-line with the Children's Homes Regulations 2015 and the Quality Standards for Children's Homes
• Understand the main responsibilities of a Registered Manager
• Enhanced DBS on the update service with the children's barred list requested

Day-to-day responsibilities:

• Provide high quality care services to support all children and young people living in the home
• Ensure all service users have individual care plans which have been carefully developed in order to meet their needs and to ensure person-centred care
• Ensure the safeguarding, individual rights, and equality amongst the service users
• Manage, supervise, and assist staff members in the professional development of the home regarding policies and procedures being followed, completed training, and risk assessments being up to date
• Monitor performance and promote the personal development of staff members through regular appraisal meetings
• Liaise with healthcare professionals and build relationships with the parents/ carers and other family members of the service users
• Manage any ongoing finances and budgets

The next steps:
If you are interested in this role and would like to hear more about it, please click 'apply' and send an up-to-date version of your CV. If, however, this role isn't the right fit for you, please give us a call on 0121 212 3177 for a confidential discussion about the next steps in your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Deputy Manager at the Old Royal, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget.

Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if you want to join our team at the heart of the community, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL…

• Use your management experience to be an assistant to the General Manager in the day to day running of the business.
• Train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Ensure our guests are cared for, being the host to life’s memorable moments.
• Strive towards and achieve business targets.

Proud member of the Disability Confident employer scheme

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Kitchen Team Leader at the Arden Oak - Harvester, you will support the Head Chef in building a kitchen to be proud of. You will be the master of the menu with a passion for serving great food and training great people. Does this sound like you?

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts to fit around you.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Opportunities to grow with paid for qualifications.
• Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS KITCHEN TEAM LEADER YOU’LL…

• Train and inspire your Chefs and Kitchen Team to deliver food to be proud of.
• Be driven to smash targets with your team.
• Support with food ordering, food preparation and stock control.
• Have mastered the art of working with a branded menu.
• Oversee that your team conforms to health and hygiene regulations.

Haven't got a CV to hand? Don't worry you don't need a CV to apply

Proud member of the Disability Confident employer scheme

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

What you'll do

Store Manager in Kings Heath
40 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you'll bring
Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
Customer Focus. Ensure the customer remains at the heart of everything you do.
Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
Flexibility. Be there when your team need you, understand priorities and plan effectively.
Yourself. Bring your whole self to work and let your true personality shine through.

What you'll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

For further information about the main responsibilities please view the attached job description and person specification. This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

You are the Key to our success

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

HOT0AA0E

Salary of £25,836.72 plus up to 10% of the quarterly gross salary, paid on quarterly basis, based on Front Office KPIs

This role involves working 4 days on and 4 days off, with 12 hours shifts from 8am to 8pm. Weekend availability required.

A WORLD OF REWARDS

• Bonus scheme
• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member’s areas

You will join the Front Office team, in the Reception areas of the hotel.

You enjoy delivering a VIP experience to every guest, going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests, leasing with all departments throughout the hotel to exceed their expectations.

Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you!

EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Proud member of the Disability Confident employer scheme