Customer Relation Executive
Contract
Junior Executive
15 hours ago
Job Descriptions:To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth runnin.....
Job Descriptions:
- To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
- Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
- Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
- To carry out predictive & preventive maintenance/defects works according to the planned schedule.
- Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
- Comprehensive records keeping of all maintenance/ defects activities.
- Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
- Attending to customer, contractor on site to support and coordination works.
- Follow up with the daily routine job that has been assigned by the Manager
- Execute or perform any task or assignment that may be assigned by the superior.
- Preparing SOP for end users to use where necessary.
- Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
- To ensure good housekeeping is maintained at all times (5S).
- May be required to work in shift or weekend to support the required maintenance/ defects activities.
- Perform other ad-hoc tasks assigned
- Discuss and update the status to the superior timely.
- To be based at Batu Pahat Branch Office
- Working period of Monday-Saturday (8am-5pm)
Job Requirement:
- Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
- Preferably at least 2 years of related working experience.
- Preferably specializing in Customer Service or equivalent.
- Good communication skills in English,Malay language for both spoken and written
- 1 undefined positions available
- Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
- Ability to build good relationship internally and externally
- Multi-tasking is expected.
- Able to work independently under minimal supervision.
- Able to work under pressure and meet deadline
- To be based at Batu Pahat Branch Office.