Total 3,081 Manager level Others job vacancies

Roles & Responsibilities

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

The Dolar Shop Hot Pot story began in Las Vegas of the East; Macau!
Our name “Dolar”comes from a Chinese term embodying the people’s willingness to work hard to gather prosperity, fortune, and never turning down any opportunities!

We are seeking an experienced and dynamic General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the CEO of The Dolar Shop up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to CEO the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Responsible for all aspects of Front-of-House operations at the outlet, including the supervision of the restaurant management team, service, bar, and hostess teams, in carrying out their roles and responsibilities.
• Work closely with the Executive Chef and Back-of-House team in ensuring smooth service. Always maintain robust communications between both teams, including attending weekly meetings and regular follow-ups
• Ensure Front-of-House team’s participant and engagement in CSR and sustainability activities
• Develop, train, and promote employees with potential to grow within the outlet
• Ensure adherence to polices and procedures outlined in Employees’ Handbook and training materials
• Uphold stringent customer service standards upheld by Chijmes and to propose improvement plans to mitigate shortfalls
• Review customer service standards audit with the Operations Evaluation & Analysis team and implement corrective action plans to improve overall customer journey and experience
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Investigate and resolve guest complaints in a prompt and professional manner. Ensure proper documentation are in place for follow-up and have a structured plan in place to reduce similar complaint in the future.
• Constantly monitor and drive initiatives to drive ranking on various platforms, such as TripAdvisor, Google Reviews
• Ensure that the guests’ profile in the customer database is updated with the latest information and all staff on service are aware of guests’ preferences and needs.
• Work closely with the Executive Chef to curate, launch and track success of a year-long roster of promotional menu/items in line with property-wide campaign and/or with corporate initiatives.
• Conduct regular reviews of menu and promotions (including pricing, drink pairings, taste, feedback from guests, etc) with the Executive Chef, to constantly push for, and deliver a dining experience that is best in class.
• Develop and execute a marketing strategy with the CHIJMES Marketing Team to drive higher foot traffic and PR mileage for the restaurant. Take the initiative to monitor all marketing and social media channels and analyze the return of investment (“ROI”) of marketing campaigns.
• Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene, and ensuring employees are sufficiently trained on such aspects.
• Perform weekly Front-of-House inspections, where needed, to follow up on critical repairs and addition & alteration works, in collaboration with Facilities.
• Work closely and lead restaurant management team to increase outlet’s productivity and efficiency. Review operating results with the restaurant management team and present monthly P&L results with CHIJMES management team.
• Prepare and be held accountable for outlet’s budget, forecasts, and CAPEX requirements.
• Ensure all cashiering procedures are processed in compliance with accounting standards and in a timely manner.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.
• Minimum 8-10 years’ experience in a renowned restaurant group, luxury hotel chain, high-end Chinese restaurant.
• Possess a comprehensive set of F&B service and operations skills
• Enjoys problem solving and able to think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and quality management
• Proficient in Microsoft Office programs.
• Have a well-groomed, professional appearance

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：justinlim@dolarshop.com

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management

The Good Stuff

Overtime pay for every hour worked over contracted hours!
Staff food on every shift
50% off staff discount to enjoy outside working hours from day one
Paid breaks
28 days holiday (inclusive of Bank Holidays) pro rata
Enhanced maternity and paternity pay after 2 years service
The most talked-about staff party in hospitality - Loungefest!
Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
Company pension scheme
Long service awards
Power over your pay with Wagestream
Emotional and practical support via the Licenced Trade Charity
Great opportunity for personal development and career progression in a fast growing business
Achievable bonuses
Tips shared equally across the team, based on hours worked
Christmas and Boxing Day off!

What you'll bring

You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management

The Good Stuff

Overtime pay for every hour worked over contracted hours!
Staff food on every shift
50% off staff discount to enjoy outside working hours from day one
Paid breaks
28 days holiday (inclusive of Bank Holidays) pro rata
Enhanced maternity and paternity pay after 2 years service
The most talked-about staff party in hospitality - Loungefest!
Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
Company pension scheme
Long service awards
Power over your pay with Wagestream
Emotional and practical support via the Licenced Trade Charity
Great opportunity for personal development and career progression in a fast growing business
Achievable bonuses
Tips shared equally across the team, based on hours worked
Christmas and Boxing Day off!

What you'll bring

You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok

Could you be part of our team?
As a Head Housekeeper at West Byfleet, you’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you’ll ensure that every room and living space is maintained to the highest standards.
The Head Housekeeping role demands excellent attention to detail, but we’ll also rely on you to motivate everyone in your team to be at their best. Put simply, you’ll help to make your care home a shining example of a high-quality care environment.
The ideal applicant will have/be:

- Previous working in a similar role within social care.
- Experience of managing team members.
- Flexible and reliable attitude.
- Committed to customer care and first-class service provision.
- Ability to work alone as well as part of a team.
- Adaptable, friend, polite courteous and caring.
- Basic knowledge of Health and Safety COSHH regulations.

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Head Housekeeper to help us achieve our goals.
We offer our colleagues:

- Competitive starting salary
- Workplace pension
- Comprehensive and further learning opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Join us at Surrey's most stunning care home
Charrington Manor is a luxurious care home in West Byfleet, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
HHCM

Restaurant General Manager

Derby

£38,000 - 42,000 + Fantastic Benefits

Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant General Manager (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you.

What You'll Be Doing

• Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork.
• Creating a people-first culture, motivating your team to reach their full potential.
• Building long-term success through strong leadership and robust performance management.
• Driving commercial success by focusing on sustainable profit growth and sales metrics.
• Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy.
• Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times.

What You'll Need

• Proven leadership experience, ideally in a fast-paced restaurant or retail environment.
• Strong commercial acumen - you know how to drive profitability and growth.
• Exceptional communication and coaching skills - you'll be inspiring and developing your team every day.
• A passion for delivering an outstanding guest experience and a keen eye for detail.
• The ability to adapt, make decisions and take responsibility for your restaurant's success.

What's in it for You?

• Competitive salary of £38,000 -£42,000 depending on experience.
• Excellent benefits package, including opportunities for career progression and personal development.
• A chance to be part of an industry-leading brand that values people as its greatest asset.

If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

Restaurant General Manager

Nuneaton

£38,000 - 42,000 + Fantastic Benefits

Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant General Manager (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you.

What You'll Be Doing

• Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork.
• Creating a people-first culture, motivating your team to reach their full potential.
• Building long-term success through strong leadership and robust performance management.
• Driving commercial success by focusing on sustainable profit growth and sales metrics.
• Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy.
• Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times.

What You'll Need

• Proven leadership experience, ideally in a fast-paced restaurant or retail environment.
• Strong commercial acumen - you know how to drive profitability and growth.
• Exceptional communication and coaching skills - you'll be inspiring and developing your team every day.
• A passion for delivering an outstanding guest experience and a keen eye for detail.
• The ability to adapt, make decisions and take responsibility for your restaurant's success.

What's in it for You?

• Competitive salary of £38,000 -£42,000 depending on experience.
• Excellent benefits package, including opportunities for career progression and personal development.
• A chance to be part of an industry-leading brand that values people as its greatest asset.

If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

Restaurant General Manager

Newcastle upon Tyne

£38,000 - 42,000 + Fantastic Benefits

Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant General Manager (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you.

What You'll Be Doing

• Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork.
• Creating a people-first culture, motivating your team to reach their full potential.
• Building long-term success through strong leadership and robust performance management.
• Driving commercial success by focusing on sustainable profit growth and sales metrics.
• Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy.
• Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times.

What You'll Need

• Proven leadership experience, ideally in a fast-paced restaurant or retail environment.
• Strong commercial acumen - you know how to drive profitability and growth.
• Exceptional communication and coaching skills - you'll be inspiring and developing your team every day.
• A passion for delivering an outstanding guest experience and a keen eye for detail.
• The ability to adapt, make decisions and take responsibility for your restaurant's success.

What's in it for You?

• Competitive salary of £38,000 -£42,000 depending on experience.
• Excellent benefits package, including opportunities for career progression and personal development.
• A chance to be part of an industry-leading brand that values people as its greatest asset.

If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

Restaurant General Manager who has experience leading and developing a team in an operational and fast-paced environment with excellent communication and organisational skills is required for a well-known, restaurant chain based in York, North Yorkshire.


ALL INDUSTRY MANAGEMENT EXPERIENCE CONSIDERED

The company’s Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

If you have great team leadership and management skills within a customer facing environment, then we would like to hear from you.


SALARY: starting £32,500 per annum (depending on experience) + Benefits

LOCATION: York, North Yorkshire

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Restaurant General Manager who has experience leading and developing a team in an operational and fast-paced environment with excellent communication and organisational skills.

Working as the Restaurant General Manager you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit.

As the Restaurant General Manager you will foster a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, you’ll roll up your sleeves and get stuck in, supporting your team where you can.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as the Restaurant General Manager include:

• Manage the restaurant’s performance

• Coach, train, and engage your team, growing them to become their best selves

• Deliver on KPIs to ensure your restaurant meets the group’s excellent standards

• Perform weekly admin tasks to help maintain a functional and well-oiled machine that is your restaurant

• Run the shop floor to a high standard, delighting customers and creating a memorable experience that keeps them coming back again and again

• Manage the restaurants recruitment process, to bring in the best talent who demonstrate core values; smart, heart, courage


CANDIDATE REQUIREMENTS

• Experience of leading and developing a team in an operational, fast-paced environment

• Previous experience working within the restaurant industry would be great. However, the company will consider candidates who have held management positions in supermarkets, pubs, high street retailers, banks or similar customer facing environments

• Drive, passion, and a natural energy

• Strong interpersonal and communication skills


BENEFITS

• Opportunity to run your own restaurant

• 45 hour a week contract with salary starting from £32,500 (depending on experience)

• 28 holidays days

• Training & Development including Apprenticeships at every level!

• Joining an established, successful, and growing franchise

• Career opportunities across multiple existing high-profile brands with more to come!


Candidates will need proof of right to work in the UK on a full time, permanent basis – The company is not able to consider candidates that require sponsorship


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12741

Full-Time, Permanent Hospitality and Catering / Retail / Restaurant Manager / RGM Jobs, Careers and Vacancies. Find a new job and work in York, North Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Grounds Maintenance Team Leader - Bristol - BS32 - X2 Job Available

A garden maintenance team leader is required by one of the UK's leading Horticulture and Grounds maintenance specialists

The duties will be being a charge hand leading small team and include Grass / Lawn Cutting, Edging, Strimming, Hedge cutting, Litter Picking and Weed control and all gardening/grounds maintenance duties, using mowers and powered tools.

Experience and a drivers license is essential

Immediate start available.

The pay rate is £15.02 per hour

7.00am start - 15.30pm finish (Mon - friday)

Please send cv or call 01214508950 to apply.

Deputy General Manager. Assistant Manager.

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you’ll do:

• Collaborate with the General Manager, providing support across all management tasks
• Maintain and uphold high standards consistently across quality, safety and food
• Lead and coach your team towards achieving outstanding success
• Strive for excellence in delivering memorable service to our customers

Who you are:

• Leadership Skills: Ability to inspire and lead a team effectively
• Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
• Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

Benefits:

• Bonus Scheme of up to 20%
• A share of Tronc*
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you’re not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities

Who we are:

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Our values are:

• Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
• Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home

Here you can be yourself.  

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  

That’s why we assess each application on the aptitude to do the job and nothing else. 

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams.  All Tronc goes to you, shared between our waiting and non-waiting teams.  You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality

designate general manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a general manager to join us on our continuous journey of true nourishment

the role |

as a general manager at wagamama you’ll be leading a restaurant team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for driving sales and inspiring your team to deliver a great guest experience, striving to exceed expectations. you will also be responsible for the development and growth of your team, ensuring they are engaged, motivated, and delivering results

perks + quirks |

• up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced hospitality general manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• experienced in managing a restaurant budget

• comfortable managing the labour of your team, reacting to changing demands where necessary

• a passionate leader with experience of managing your teams performance and development

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

assistant general manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for an assistant general manager to join us on our continuous journey of true nourishment

the role |

as an assistant general manager you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. you’ll live + breath our people promise, values and embody core leadership behaviours. you'll inspire + motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. you'll have a real passion for people, food + hospitality and you'll be driven to make positive change

perks + quirks |

• a brilliant salary, £3000 bonus opportunity per year + £140 per week average tips*

• pension scheme + 28 days holiday

• dedicated 6-week training programme

• £14 - £25 of free wagamama food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities if you're aspiring to become a general manager in the near future

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced hospitality manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• ability to manage a restaurant and labour budget

• a passionate leader with experience of managing your teams performance and development

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

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About the Role


Assistant General Manager – Pumpkin Darlington Station

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary up to £30,000 and enjoy:


- Tax-free shopping
- Colleague discount
- up to 50%
- Flexible working
- Management bonus scheme
- Help at Hand
- which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)


We're looking for an inspirational Assistant General Manager to join our team @ Pumpkin You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager you’ll:


- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.


SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!

Highlights

• MNC
• Shenton Way (Tanjong Pagar)
• 5 days work (Mon-Fri/ 9-5.30pm)

General Administration Responsibilities

• Manage office operations in general
• Oversee business travel arrangement and hotel bookings
• Enhance the productivity of Administration workflow (Digitization)
• Contract and vendor management, (i.e. Vehicle leases, contract driver, service apartment, etc).
• Act as the office's tenant in managing the tenancy agreement, sublease and rental arrangement with the group
  companies.
• Asset management (ex. Office facilities, furniture, corporate mobile phone, etc.)

Group Service Provider / Facility Management

• Managing the general operation of shared office, reception, meeting rooms, lounge and common area.
• Corresponding with the building management office (Incl. season parking renewal) and vendors (i.e. Contractor, furniture manufacturer, etc.)
• Plan, Organize and Coordination of group company events. (i.e. year-end parties, functions, town-hall meetings,
  receptions, etc).
• Group servicing arrangements/Contract management with 3rd parties, and vendors. (i.e. Copier, Airline, etc.)
• Facility management, which includes managing in-house office cleaners and outsourcing contractors
  (i.e. cleaners, receptionist, pantry vendors and any other maintenance vendors).
• Manage and attend the Group's Annual Building Power Shut Down, Fire Evacuation Drill, and other security and
  safety events. (Required to work on weekends for Annual Power Shut Down)
• Take the lead in organizing, re-design the layout and coordination of office renovation.
• Perform any other ad-hoc duties assigned as and when necessary.

Requirements

• Bachelor’s degree in business administration, management, or a related field.
• Minimum of 8 years’ experience in Administrative / General Affairs management.
• Strong leadership, time management, computer literacy, organizational skills, strategic planning, interpersonal skills, and resourcefulness.
• Possess good interpersonal skills and communication skills
• Pleasant, proactive attitude, hands on experience and able to work with people across all levels
• Experience in improving work efficiency with digital systems, software, or SaaS services.
• Familiar with Company acts and other regulations which are applicable in Singapore.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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