Total 90 job vacancies by National University Health System Pte. Ltd.

Overview

Reporting to the Imaging Informatics Manager, the Executive Assistant will be part of the team that administers the daily operations of Radiology Information System (RIS), Picture Archival Communication System (PACS), EPIC NGEMR System and its components in the Diagnostic Imaging department. The candidate is expected to upkeep and ensure that the applications are working in requirements with departmental and operational needs to ensure efficiency and effectiveness.

Job Responsibilities

You will be responsible for the following:

1. Assist the team with day-to-day operations of RISPACS, NGEMR systems and Diagnostic Imaging equipment to users
2. Perform image amendment requests
3. Perform daily administration of PACS application and RIS modules, maintaining system and data integrity.
4. Rostered to provide 24/7 on call support on a rotational basis.
5. Communicate IT issues identified by users to vendors or respective parties involved.
6. Respond to systems related issues in a timely manner and escalate when necessary.
7. Assist department with inport and export of radiology images from private imaging centers and/or to patients
8. Assist in image or data extraction and de- identification of images based on accepted hospital policies.
9. Work with hospital IT Department, vendors, and end-users’ groups to coordinate change requests pertaining to Radiology IT systems.
10. Involved in project management and assist in system migration and implementation phases of current to incumbent system. Scope of work includes project milestones such as requirement gathering, design, testing, implementation and BAU.
11. Exciting opportunity to be part of a new initiative to augment AI into current operations
12. Perform any other duties assigned by Imaging Informatics Manager/HOD

Requirement:

• Diploma in Business IT / Information Technology/ Health Informatics/ Diagnostic Radiography or equivalent with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate excel skills
• Strong interpersonal, communication and written skills
• Good attitude and willing to learn new knowledge.
• Able to work independently and as a team player in a fast-paced setting.
• Willing to do on call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive Assistant for NUHS@Home, you will play a vital role in providing administrative support to the Nursing team of NUHS@Home. You will be responsible for information management, training administration, project, audit and meeting coordination. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Primary Duties & Responsibilities
Information Management
• Maintain nursing competency checklists, policies and procedures and ensure these are reviewed and updated in a timely manner.
• Maintain confidential and sensitive information.
• Organize and manage files, documents, and records.
• Develop forms when needed.
• Be proficient with Microsoft office software and technology tools.

Training Administration
• Registration and enrolment: Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
• Classroom Set Up: Ensure appropriate classroom set-up for the training programs.

• Resource Allocation: Allocate resources such as training rooms, training materials, aids etc. for the training programs.
• Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
• Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics.
• Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained.
• Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers.
• Compliance: Ensure training programs meet legal and regulatory requirements especially those mandated by Singapore Nursing Board etc. to achieve required nursing training hours.

Secondary Duties & Responsibilities
• Provides administration support for onboarding and offboarding nurses such as IT and pass access.

• Support internal and external audits, including but not limited to licensing and accreditation.
• Perform secretariat roles for assigned committees.
• Perform planned activities such as Nursing Grand Round, Quality week events etc.
• Handle correspondences and coordinate meetings.
• Any other tasks as assigned by the Supervisor.

Requirements
• Diploma in any discipline

• Good computer literacy and conversant in MS Office
• Good written and verbal communication skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

Job Description
As a Senior / Staff Nurse in Community Nursing, you will be required to perform nursing care and health coaching within the areas of:

• Health Promotion & Illness Prevention through patient education
• Primary Care by performing basic assessment and health education to the general public
• Home Care services for patients transiting from hospital to home
• Any other community related duties will be assigned.

Requirements
● Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
● Minimum 2 – 3 years of relevant work experience in Community Setting
● Able to work independently and as a team
● Strong organisational, coordination, interpersonal and communication skills
● Able to converse in local languages is preferred

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

Job Responsibilities
1) Build a network of volunteers with community partners to support health probotion activities. 2) Recruit, manage volunteers and deploy them to suitable volunteer activities.
3) Develop training material and conduct training for volunteers. 4) Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirements
• Bachelor degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Analytical and organised, able to translate concepts into actionable goals.
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Experience
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline • At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

To develop and strengthen community partnerships and stakeholder engagement to enable residents to receive holistic and synergistic care in the community. This includes working closely with community partners and internal stakeholders on the planning, implementation and operationalisation of community engagement initiatives based on the strategic roadmap of the Regional Health System.

The position holder will also communicate learnings from initiatives partnered with the community across the organisation, identify ways to sustain and/or improve partnered initiatives, identify and develop best practices of partnership models for adoption across NUHS institutions.

Plan, organise and maintain good community relations & engagement

• Build strong relationships between internal stakeholders and community organisations including schools, corporate, grassroots and public organisations for outreach opportunities.

• Ensure good working relationship through regular engagement with community partners, public agencies and private organisations.

• Develop and implement strategic partnerships and initiatives to support residents together with community partners

• Plan, organise, conduct and facilitate networking and engagement events and activities with national agencies, Social Service Agencies and Grassroots Organisations

• Plan and execute the Community Healthy Precinct activities with community partners and identify the suitable population segment(s) to activate within the constituency

• Update and maintain partners mailing list.

Work closely with community partners to identify gap and support in outreach events

• Support in community outreach and events to create awareness on preventive health and RHSO programs

• Identify the needs within community and leverage on the community partners’ knowledge craft areas of concern.

Develop plans to pilot new services / program in the community

• Develop workflow and operationalized plans to pilot new services/programs in the community.

• Work with stakeholders to influence them to come on-board NUHS’ programmes and services.

Any other duties

• Carry out projects/assignments as and when assigned to deliver expected results of projects/assignments.

• Secretariat for management meetings

Qualification Required and Area of Discipline

• Degree in any discipline
• Experience in community engagement and partnership in healthcare industry or public/civil service would be advantageous.
• Ability to work and communicate with all levels
• Excellent people skills and an upbeat and enthusiastic attitude
• Excellent written and verbal communications skills
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work effectively under tight deadlines and manage projects with minimal supervision

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Overview

To support investigators in conducting clinical research according to study protocol, Singapore Guideline for Good Clinical Practice (SGGCP) and other applicable regulatory and ethical requirements and hospital policies.

Job Responsibilities

Research projects administration - Process and manage qualitative and quantitative study data, including the followings:

• Plan, organise and co-ordinate study activities workflow, including participant recruitment and coordination of study teams via regular meetings
• Help PIs devise a data management plan for both qualitative and quantitative studies
• Be able to help with data collection with patients, including the administration of survey and the conduction of qualitative interviews
• Handle data entry (including transcription for qualitative studies) and validation of study data, e.g., ensure that data is correctly recorded.
• Maintain records and manage e-filing system for documents related to specific research projects.
• Process collected data for analysis purposes, including the maintenance and handling of data employing Excel and basic functions of SPSS
• Help conduct literature searches; perform article srcreening for systematic reviews.
• Liaise with stakeholders from other areas (e.g., finance) and coordinate related logistics. Ensure timeliness in making payments to patients/volunteers.
• Track utilisation of budget. Document and tabulate financial payments received and / or made to support the study; assist with procurement;
• Maintain Investigator Site File and ensure that all study documents are complete and up to date.
• During meetings, collate agendas, prepare materials, record minutes and track progress of follow up items.
• Prepare regular reports to HOD and research unit on progress of projects; track achievements and contribute towards preparing regular progress reports to NMRC.

Patient/Research Subject/Healthy Volunteers Management

• Assist investigators in the screening and recruitment of potential research subjects/patients/healthy volunteers as according to trial protocol.
• Communicate to patients and volunteers on project demands and obtain informed consent.
• Maintain and update screening log & enrollment logs.
• Schedule appointments for patients/subjects.
• Ensure patients’/subject’s compliance to trial medication (if any).
• Perform venepuncture and cannulation as required according to trial protocol if any. Ensure compliance to safety procedures when performing such procedures.

Ensure projects’ compliance

• Maintain database of patients’/subjects’ data and ensure compliance with confidentiality and PDPA requirements.
• Ensure compliance with the SGGCP and other applicable regulatory and ethical requirements and restructured / polyclinics’ policies if applicable.
• Assist investigators in applying for ethics review and to the Health Sciences Authority (HSA) for clinical trial certificates (if required)

Job Requirements

• Bachelor’s degree in health sciences or nursing
• Preferably with 2 to 4 years of relevant experience in recruiting patients for research projects in a healthcare institution.
• Possess strong interpersonal skills.
• Preferably have some experience in conducting focus-group interviews
• Excellent team player with ability to work independently and proactively.
• Meticulous with an eye for detail.
• Resourceful with a creative ability to make things happen.
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel

Overview*

The incumbent will support the Manager, NUHS Total Workplace Safety and Health (TWSH) Office, to drive high standards in Workplace Safety and Health (WSH) practices and foster a strong WSH culture in NUHS. He/she will provide administrative WSH support at NUHS Group Level and Regional Health System Office Level.

Job Responsibilities*

Support Manager, NUHS TWSH Office to

• Implement NUHS-wide WSH initiatives, coordinate WSH efforts across NUHS, NUHS-wide policy alignment, promulgation of best practices across NUHS, any follow-up as required by Ministry of Manpower
• NUHS Total Workplace Safety and Health Oversight Committee Secretariat.
• Demonstrate that WSH is a priority for RHSO by publishing the WSH commitment, reviewing and tracking WSH targets and performance, allocating sufficient resources for WSH, promoting WSH proactively, and ensure that staff have the necessary knowledge on WSH

Requirements*

• Experience in the healthcare industry is an added advantage.
• Licensed and Registered MOM WSH Officer is an added advantage
• Well versed in WSH Act and requirements
• A team player who is able to work independently in a fast-paced environment to meet deadlines
• Strong interpersonal and communication (both written and oral) with the ability to interact with various levels of stakeholders
• Well-versed in MS Office and able to work under pressure

Overview*

The role will see you supporting the Medical Social Work Department in administrative matters and working closely with the Team Lead for Social Work Coordinators while reporting to the Head of the department.

This includes managing queries from patients and family members over the counter, phone and email.

Managing the departments email enquiries.

Support the department in generating and analyzing monthly reports.

Work with external departments within the hospital and cluster to address work processes and improve efficiency.

Work with external stakeholders to facilitate meetings and engagement sessions

You will be required to use Microsoft Office effectively and to learn other information systems which the department is using

You will also need to be bilingually effective and work closely with a variety of stakeholders

Job Responsibilities*

You will be responsible for the following:

• Manage all duties related to managing the public-facing part of the department
• Support administrative needs of the department required for daily running of the services and in support of SWC and MSW services
• Support operational needs of the department by working with internal and external stakeholders and communicating and maintaining work processes

Requirements*

• O Level, ITE Graduates – Nitec & higher Nitec
• You will be required to use Microsoft Office effectively and to learn other information systems which the department is using.
• You will also need to be bilingually effective and work closely with a variety of stakeholders.
• Good communication skills will be crucial.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview
As a Senior / Radiographer, you are responsible for supervising, coaching and training radiographers and other staff members to render high quality imaging services. You may also be responsible for the routine management and administration of a modality/section within the department.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography and at least one advanced imaging modality (CT / MRI / Ultrasound / Mammography / Breast Imaging / Interventional Radiology)
• Administer contrast media for radiological examinations, where required
• Oversee the smooth operations within his/her section of specialised area and ensure proper usage and care of equipment of the section at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement within the section
• Adhere to safe work practices especially in radiation safety and infection control
• Conduct training and coaching of radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries within the department / section promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on personal and work related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep a section with efficient work performance
• Collate and prepare statistical data of the section
• Ensure physical environment and ambience of work place adheres to corporate standards
• Perform any other duties as assigned by reporting officer/ HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Breast Imaging / Ultrasound / CT / MRI / Interventional Radiology preferred.
• Exhibit strong leadership potential.
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Responsibilities
1) Build a network of volunteers with community partners to support health probotion activities. 2) Recruit, manage volunteers and deploy them to suitable volunteer activities.
3) Develop training material and conduct training for volunteers. 4) Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirements
• Bachelor degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Analytical and organised, able to translate concepts into actionable goals.
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Experience
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.