Total 77 Manager level F&B / Tourism / Hospitality job vacancies in Upper Marlboro Office

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Salary $ 5000 - 6000

Bedok

Mon - Fri 11am - 8pm, Sat 11am - 4pm

Responsibilities

• Oversee the preparation of a wide variety of dim sum items, including steamed, fried, and baked specialties.
• Create innovative dim sum recipes while preserving traditional Cantonese culinary techniques.
• Lead, train, and mentor the dim sum kitchen team to ensure high standards of food preparation and presentation.
• Plan and manage daily kitchen operations, including inventory control and purchasing.
• Monitor food costs and manage waste to achieve financial targets.
• Ensure strict adherence to food safety, hygiene, and health standards.
• Collaborate with management on seasonal menu changes and promotions.

Requirements

• Min 3-5 years of working experience as Dim Sum Head Chef.
• Preferably expertise in dim sum preparation and techniques, with a creative approach to menu innovation.
• Strong leadership and team management skills.
• Ability to work under pressure in a high-volume kitchen.
• Knowledge of food costing, inventory management, and kitchen operations.
• Culinary certifications or specialized training in Cantonese cuisine are highly desirable.
• Open to travel to different outlet time to time (1 central kitchen & 3 outlet).

Interested candidates may click the apply button. Please be informed that only shortlisted candidates will be notified.

Company: Nala Employment Pte Ltd | License No: 16C8302

Contact Person: Tan Zhi Ning

Registration No: R23116671

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Job Highlights:

• Staff Meal provided
• Career Growth & Development
• Progressive & Family - Friendly Culture
• AWS
• Performance Bonus
• Staff Discount

Job Description

• Ensure excellent customer service
• Ensure that the restaurant is clean and tidy always
• Ensure all workstations are fully stocked up and operationally ready
• Ensure all soiled dishes are cleared from the stations
• Prepare and turnover tables
• Assist customers with their needs and requests
• Take orders and process payment for customers with the POS
• Contribute to customer service over various platforms.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures
• Prepare for service (mise en place)
• Implement operations for service excellence
• Assist the team leader/outlet manager in running the daily operations
• Any other duties assigned by supervisor from time to time

Job Requirements

• Prior experience as a Service Staff for at least a year
• Possess willingness to learn and a positive attitude
• Ability to work under pressure and manage multiple tasks simultaneously
• A team player with strong communication and interpersonal skills
• Responsible and meticulous in completing tasks
• Project a positive and professional image
• Familiarity with POS systems and restaurant software
• Experience working in hotel and ability to speak in both English and Mandarin will be advantageous

•To control the food cost and the consistency of quality and quantity of food served

• Assists in the implementation of annual promotion plan and menu change cycle.

• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas.

• Co-ordinates with Assistant F&B Manager in ensuring that operations functions are efficient and timely

• Recommend and organize proper and systematic storage of food items in the kitchen

• Prepares duty rosters schedules vacation and public holidays accordingly.

• Competent with health, safety, and other emergency procedures

• Perform other reasonable duties as assigned by the Head Chef

• Minimum Degree required

• Good knowledge of MS office, Exel and Payroll Software

• High level of flexibility

1) Manage the food and beverage provision for functions and events

2) Organise, lead and motivate the catering team

3) Ensure health and safety regulations are strictly observed

4) Monitor the quality of the food and service provided

5) Maintain stock levels and order new supplies as required

6) Interact with customers if involved with front of the house work

7) Negotitate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered

8) Oversee the management of facilities, eg: checking event bookings and allocation of resources and staff

Requirement:

1) Good Knowledge of F&B is an advantage

2) Firm and be able to think on the feet in order to manage the ground staff

3) Possess effective communication skills with a drive to succeed

4) Sociable, passionate, committed and enthusiatic

5) Ability to troubleshoot and resolve issues

JOB RESPONSIBILITIES

• Ensures that all banquet functions are well set up and organized.
• Ensures that function orders are issued on time.
• Controls banquet reservations and assist the departmental revenue to meet the target.
• Maintains an efficient commercial accounts filing system.
• Handles in-house banquet sales.
• Identifies and solves problems in service in a professional manner.
• Promotes guest satisfaction in the banquet section.
• Maintains grooming standards for all service personnel in the Banquet Department.

JOB REQUIREMENTS

• Minimum education of Diploma/Bachelor degree in Hotel Management or relevant degree.
• Experience at least 2 years in banquet service.
• Good knowledge of the banquet operation and high-end service levels.
• Have excellent English communication skills, both in written and communication.
• Strong interpersonal, communication and problem solving skills.
• Computer literate.
• Organized with strong planning, good communication and interpersonal skill

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

Job Description & Requirements

Manage and oversee the entire restaurant operation

Deliver superior guest services

Ensuring guest satisfaction

Plan and develop guest loyalty programs

Plan new and update existing menus

Plan and develop the overall restaurant marketing strategy

Participate at local food events

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage and lead staff

Hire new employees

Training and evaluate staff performance

Estimate consumption, forecast requirements and maintain inventory

Manage restaurant supplies

Control costs and minimize waste

Nurture a positive working environment

Monitor operations and initiate corrective actions

Implement innovative strategies to improve productivity and sales

Job Description

Pratta Making and Cooking, Nool Pratha Bun Pratha,

Naan making, Tandoori Roti, Tandoori Butter Rotti,Carlick Naan

Cook Thosai,Gee dosai, masala Dosai, Onion Dosa, Buttermasala Dosai

Cook South Indian Tiffins

Cook South Indian Lunch Meals

Cook South Indian Dinner, Dishes

Cook North indian Lunch Thali

Cook North indian Dinner Dishes

Cook North and South Indian snacks

Cook Hyderabad Briyani

Cook Malabar Briyani

cook Chittinad Dum Briyan,chicken DumBriyani, mutton briyani

Requirments

Minimum 4 Years experience in the kitchen room

No formal Education

Is willing to work shift hours, Weekends and Public holidays

Knowledge of best cooking practices you get joy from cooking

Company uniform all the times of working place

Enjoy planning, organizing and problem solving

1.Creative development of a signature beverage offering

2.Assisting on the efficient running of the day to day bar operations

3.Providing friendly and excellent service to all guests at the establishment

4.Ensuring appropriate handling of all equipment and supplies within his/her area

5.Assisting in preparation for business hours and table set up

6.Assisting the outlet Managers in the daily beverage operations and ensure the quality and consistency of all products meet desired standards

7.Managing the beverage stocks and inventories

8.Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

9.Participating and conducting knowledge and skills training, briefings and team meetings

10.Developing action plans to achieve desired financial targets and increase customer loyalty.

At least 3 years’ experience holding a managerial level position

Strong cocktail knowledge and experience developing cocktail menus

Strong spirits knowledge

Skillful at communicating with guests and providing excellent customer service

Ability to engage in conversations in professional and friendly manner

A well-groomed and professional appearance

Good command of spoken English

Outgoing and service orientated

Willing to learn and able to work under pressure

Able to work on shifts, weekends and public holidays

Relevant work experience in a high-volume bar

Manage and run a fully automated production line for liquid products E.g. Soup, Stocks, Paste, Sauce, Dips. With processing facility for small to large scale production for Ready to Cook food products.

Responsibilities:

•Handle Overall Production and Operations for Halal and Non-Halal Production facilities.

•Handles all documentations requirements for production. E.g. Costing calculation, recipe book keeping, forecasting, production planning and etc)

•Ensure Production and Operations are in good and highly functional conditions at all times

•Implement improvements for Production and Operations

•Ensure Production and Operations are in accordance with our Food Safety System(FSSC, ISO, Halal, BizSafe) set by our Food Safety Team

•Research and Development works of existing and new products

•Plan, Schedule and Forecast production and raw materials processing.

•Ensure documentations and systems are documented by Production/Operations Staffs. (E.g. Production Record, WMS stock take)

•Routine on-site checks daily to ensure cleanliness and operations efficiency

•Ensuring staffs follow protocols given to them.

•Ensuring Safety of worksite for Staffs.

•Visiting customer for product development to understand requirement and specification(if required).

•Any other duties assigned by management which deem fit.

Requirements:

Minimum 5 years as Head Chef managing central kitchen or production kitchen.

Minimum 3 years Experience in Asian and Western Cuisine.

Minimum 3 years Experience in working with Food Safety systems e.g. SFA requirement, ISO, HACCP, FSSC

Min. Education Level: Shatec or Polytechnic Diploma equivalent level.

Forward looking and positive mindset.

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Join us, at Eatz Group of companies, a dynamic and expanding player in the culinary world, offering diverse and innovative F&B solutions through our multiple brands. We pride ourselves on delivering exceptional culinary experiences, tailored to for every event. Be part of our growth and bring your passion to the table!

Management

• Be on the ground to command and control the various sections especially during peak periods
• Planning and development of menus and recipes to maximise efficiencies, cost-effectiveness and whilst keeping bottom-lines healthy (Daily Menus, Special Occasions. etc)
• Advise management and ensure updated cooking technics, food-production processes to improve the overall productivity.
• Attend management meetings, plan daily briefings
• Attend to client’s feedbacks and communicate upwards to ensure a high level of staff satisfaction.
• Control and monitor the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction.
• Create exciting seasonal, trendy yet executable & sustainable menus, daily specials and promotional activities.

Human Resource

• Lead by example a team of kitchen staff in planning & executing daily work in the central kitchen.
• Schedule and coordinate the work of chefs, cooks and other kitchen employees - staff management work schedule, leave arrangement, recruitment and others.
• Manages and trains the kitchen staffs effectively to ensure a well-organised and motivated team.

Kitchen Operations

• Handle overall kitchen operations in the central kitchens.
• Oversee service standards relating to catering, special large-scale events.
• Manage & ensure that inventory levels and quality by placing orders based on projected demand; and upon delivery, check to ensure quality of delivered supplies.
• Ensure safe operations and proper upkeep of all equipment.
• Perform any other related duties as assigned by the Directors and the COO.

Quality & Health

• Ensure to meet the quality standards and presentation of all food items.
• Ensure the consistency in food quality of all the dishes and make sure that all dishes end products are quality-controlled for its taste, quality and safety and hygiene standards.
• Ensure consistent preparation during food production processes. Compliance with ISO22000 certification and Hygiene & Safety Regulations (HSE) set by the Government, the company.

Requirements

• Minimum 8 years’ experience of working experience of at least Head Chef (Catering Industry or Banqueting min >3,000 meals).
• Experience with Cook & Chill Cooking Methods and/or R&D experience would be an advantage.
• Strong leadership and organisational abilities with a mindset of being a mentor for the kitchen team.
• Positive with a can-do attitude with good communication skills.
• Ability to work flexible hours, including weekends, and holidays, as needed, 6-day work week.
• Possess WSQ Food Safety Course Level 1 certification. Possess higher food certifications would be an advantage.
• Able to speak Mandarin to our Chinese-Speaking only kitchen team mates.
• Able to learn and adapt swiftly.
• Computer literate and/or IT-savvy.

Work Location: Bedok Industrial Area

Please email updated resume to hr@eatzcatering.com and/or WhatsApp to 9857-9292 with:

1. Last & Expected Renumeration
2. Earliest Availability
3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

• Maintain cleanliness, upkeep, organization, and maintenance of the restaurant space
• Communicate standard operation procedures to staff to assure quality and consistency of service
• Know menu, menu prices, and composition of food and beverage menu items; be familiar with all daily specials with proper plating procedures and restaurant promotions

Good Knowledge of multi cuisine and good communication skills in particular for this position

· Must be able to work weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

Must be able to work under stress and be adaptable

Must be able to work on public holiday and weekend